L&D Digital SkillsThe future is now …

Robert AshcroftHead of Leaning Strategy and Development, Santander UK Plc

Joined Abbey National 1998

Joined Learning Design 2002

2008Bradford and Bingley savings business acquired by Santander UK, September 2008

2004Banco Santander, S.A.: acquisition of Abbey National plcapproved by the courts in November 2004

2009Alliance & Leicester plc transferred to Santander UKJanuary 2009

2010Abbey, Bradford & Bingley and Alliance & Leicesterrebranded as Santander UK.

The PastSix Key Lessons …

Partnerships

Observe Results

Old and New

Work With What You Have

Stand Out

Bold, Curious, Experiment

PresentWhat we are focused on now…

FutureMy take on what’s to come…

Canvas

Touchless Interface

Convenience

Augmented & Virtual

Artificial Intelligence

Biometrics

Thank You