Knowledge Management Applications

MMU - TMNET - TM R&D Collaboration

The current focus and study of knowledge management is not for the sake of academics only, but a realization that knowing about knowledge is critical to business growth and business survival.

Knowledge, if properly utilized and leveraged, can drive organizations to become more competitive, innovative and sustainable.

Knowledge Management…

With the realization of the importance of KM in organization, KMC and FCM, MMU proposed these tools which could be used in any organization including SME.

• KM SME Toolkit • Presentation Library• Knowledge Bank • Technical Journal

Knowledge Management Applications

What is KM SME Toolkit

• Starter kit on how to setup business

• Guidelines for SMEs to embark Knowledge Management applicationsin their businesses

• The toolkit is useful for potential entrepreneursto start new businesses

• Answers the where, when and how to start SME businesses

• KM SME Toolkit was produced base on research related to SMEs under IRPA grant

• Presented to Bank Negara, SMIDEC and SMEs

• Feedbacks gained:

– Beneficial for SMEs

– The content produced is suitable for SMEs owners

– To include an additional content on how to setup a business

KM SME Toolkit

• Financial guidelines – How to start and contact person

• How to set up website

• Allow customization

• Database system: A ‘store’ where information and knowledge related to the business can be kept and used when needed

• Upload and share material

• Search engine

KM SME Toolkit: Features

Presentationkit

What is Presentation Kit

What is Presentation Library

• An online portal consisting of various presentations

• Categorized into specific areas ranging from basic concepts to applications

• Not to “reinvent the wheel”

Presentation Library: Features

• Upload and download presentation

• Search engine

• File details which consisted of description of file, author, file name and category

• An image repository system of Asians’ faces and places

What is Image Bank

• Upload and download files

• Search engine

Image Bank: Features

What is Presentation Template

• Presentation templates for users who have non-design background

• Templates produced based on research findings

• Features will include:

• Presentation templates

• Tips and tricks on how to produce good design presentation such as choosing the right colours and fonts

What is Knowledge Bank

• Shares useful knowledge throughout the community

• Expose community through various fields of interests

Knowledge Bank

• Currently used by MMU staff

• Contribution to this portal is part of staff yearly evaluation

• The system have been operated for 3 years

• 3000 files have been shared among staff since 2006

• Tailored for academic and non academic staff

What is Technical journal

• Provides a wide collection of journals from around the world

• Users are free to browse the website to find research papers, journals and articles

Technical Journal: Features

• Author guidelines

• List of journals according to categories

• Links to Journals’ homepages

Current products of tmsme.biz

Products developed by MMU

• TM toll free• Conferencing services• Business broadband• Infoblast• e-storage• Web hosting• e-browse

• Toolkit • Presentation Library• Knowledge Bank • Technical Journal

Potential Collaborations

• TM toll free• Conferencing services• Business broadband• Infoblast• e-storage• Web hosting• e-browse

• KM SME Toolkit

• Presentation kit

Additional Packages

Products Enhancement

knowledgebank

technicaljournal

Thank You

p.woods@mmu.edu.my