TRUST AND

SURVEY

2020

OUR CHROS’ PLAN FOR SUCCESS IN A CHANGING WORKPLACE?

Korn Ferry’s Global Human Resources O�cers practice surveyed 230 chief human resources o�cers (CHROs). We explored how they’re gearing up for future workforce challenges and the major business trends impacting their function. Here are their priorities for 2020:

37% UPSKILLING THEIR

WORKFORCE

30%LEVERAGING DIGITAL

TOOL AND PROCESSES

BUILDING A FUTURE READY HR FUNCTION

37% Said enhancing culture to build and

attract premium talent

23%

21%

Creating a culture of

TRUST AND TRANSPARENCY#1

BREAKING DOWN HIERARCHIESand becoming more agile

LASTING DIGITAL WORKFORCE

Here's what CHROs identified as their primary strategy for

adapting for the future

DIGITAL ENABLEMENT EMPOWERS EMPLOYEES TO USE TECHNOLOGIES TO COLLABORATE, MAKE

BETTER DECISIONS AND MOVE FASTER. YET ONLY 30% OF CHROs FEEL THEIR EMPLOYEES

ARE SUFFICIENTLY DIGITALLY ENABLED.

45%THINK TALENT SHORTAGE

AND TALENT FIT WILL HAVE THE GREATEST

INFLUENCE ON SHAPING THEIR PRIORITIES

THE IMPORTANCE OF

Read the report and view our full pulse survey results.

About Korn Ferry

Korn Ferry is a global organizational consulting firm. We work with clients to design their organizational structures, roles and responsibilities. We help them hire the right people and advise them on how to reward, develop and motivate their workforce. And we help professionals navigate and advance their careers.

www.kornferry.comLEARN MORE

Pre-pandemic figures