IT Managed Services Overview2015-16

CONFIDENTIAL

Company Overview

CONFIDENTIAL

Our PurposeTransform organizations by helping them clarify & realize their vision

Epiphany’s Mission (how we meet our Purpose)To leverage advances in technology by providing strategic planning & managed services

Core ValuesDependable, Innovative, Customer focused, Visionary, Expert(ise)

CONFIDENTIAL

Company Profile

Founded in 2007; Completing 8th year in business Continuous profitable growth throughout our existence Corporate Offices in Akron, Ohio Approximately 110 employees

Located in Ohio, Michigan, Florida & Texas

CONFIDENTIAL

Planned Re-Model 2015-16

Epiphany Service Overview

• Focused on providing IT Department support for K–12 schools

• Annual and multi-year contracts only

• Additional Managed Service Offerings:- Enrollment Marketing & Digital Academy Services- Consulting Services (PD & Assessments)

CONFIDENTIAL

Epiphany does not sell equipment – We remain objective

Epiphany works with k-12 schools exclusively and signs annual fixed fee contracts - We are not a “body shop”

Epiphany focuses support on Customer satisfaction – We measure it every day and react

Epiphany Utilizes a disciplined project management process – We document everything and deliver projects on time

Epiphany strategic planning process

Epiphany can support all Technology within schools including PD, Web, Software, Branding & Enrollment initiatives

Structural Foundation

The delivery process that

makes Epiphany unique

Capstone process that

is proprietary to Epiphany

Epiphany’s Brand House

CONFIDENTIAL

Area of Current Operations

Currently serving more than 90 schools including 18 school districts

in OH, FL and MICONFIDENTIAL

Continued Growth & Recognition!

CONFIDENTIAL

5th Year in a Row..

IT Managed Services Overview

CONFIDENTIAL

IT Department : K12 Industry Overview

• Schools do not have the business model to scale IT support in order to align with exploding growth in use of technology (student devices, on-line textbooks, social media, parent & student expectations, on-line testing and much more)

• Public schools are facing increased competition from charter and on-line schools

• Schools are faced with numerous funding challenges

• These challenges are significantly compounded in smaller rural and suburban districts

CONFIDENTIAL

IT Department : Smaller K12 Rural & Suburban Districts:

• Schools typically depend on part-time help or a single person to meet a range of IT Support needs like:

Desktop Support

Network & Servers

Data & Software Applications

Professional Development

Increased staffing needs during emergencies, school openings & testing

Planning & Strategic growth, security, digital textbook adoptions, governance and complianceCONFIDENTIAL

IT Department : Smaller K12 Rural & Suburban Districts:

• Schools typically depend on part-time help or a single person to meet a wide range of IT Support needs ranging:

Desktop Support

Network & Servers

Data & Software Applications

Professional Development

Increased staffing needs during emergencies & school openings

Planning & Strategic growth, security, governance and compliance

CONFIDENTIAL

…and IT needs continue to GROW &

GROW & GROW

How can Epiphany help the Rural & Suburban district?

• Augment your existing staff for a fixed fee or block of hours for the following services:

- Engineering Support

- Additional staffing during emergencies, projects & school openings

- Planning & Providing K12 Industry Best Practices and Direction

• Provide a turnkey IT Department for a fixed fee

CONFIDENTIAL

Why Epiphany?

• We support IT Support for over 600 school buildings daily.

• While we work with large districts a majority of our clients are rural or suburban schools with less than 2000 students.

• Fixed fee contracts take the guesswork out of budgeting.

• We have significant experience working side by side with school district IT personnel.

• Significant experience in working with ITC’s to help reduce technology costs.

CONFIDENTIAL

Thank You

CONFIDENTIAL