Introduction to User Expereince

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From the recent class "Fundamentals of User Experience" given 12/13/2013 in NYC

Transcript of Introduction to User Expereince

1TODAY’S CLASS

Fundamentals of UX

INTRO TO USER EXPERIENCE DESIGN

UNDERSTANDING USER EXPERIENCE DESIGN

@cwodtke@ga

3TODAY’S CLASS

Warm Up!Sketching

4FREE YOUR MIND

SKETCHING FREES YOU TO

BE FAST

Why I don't wireframe muchI was going to write a long post, but I think a rough diagram suffices.

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6FREE YOUR MIND

SKETCHING FREES YOU TO

BE CHEAP

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8FREE YOUR MIND

SKETCHING FREES YOU TO COMMUNICATE

EVERYBODY SKETCHESFrom the Notebooks of Michel Bras

From the Notebooks of Michel Bras

From 101 things I learned in architecture school

DRAW LINES

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PEOPLE MATTER

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DRAW SHAPES

TOOLS FOR EXPRESSIONHow sketch for attention and understanding

Line thickness

Size

Shading

Selective detail

Isolation

Depth

Notation

Can you tell what it is yet?31

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PRACTICE HANDS

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SOMETIMES YOU CAN SKIP A HAND

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37ACTIVITY: Sketch an online Grocery Store

INDIVIDUAL

20 MINUTES

1. Pick a competitor’s site or app

2. Sketch

• Screens

• Site map

PencilMarkersLots of Paper

OBJECTIVES

38CLASS DISCUSSION

LET’S DISCUSS YOUR SKETCHES

DO YOU LIKE SKETCHING?WHAT LEVEL OF DETAIL?GOOD VS BAD SKETCH

INTRO TO USER EXPERIENCE DESIGN

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jesse james garrettUser Experience Design:

the design of anythingindependent of medium

or across [device]with human experience as an explicit outcome

and human engagement as an explicit goal-Jesse James Garrett

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jesse james garrett

-Jesse James Garrett

INTRO TO USER EXPERIENCE DESIGN

41 Don Norman

"User experience"

encompasses all aspects of the

end-user's interaction with the company, its services, and its

products.

INTRO TO USER EXPERIENCE DESIGN

INTRO TO USER EXPERIENCE DESIGN

INTRO TO USER EXPERIENCE DESIGN

Let’s be honest: it’s all about the smiling boxes.

INTRO TO USER EXPERIENCE DESIGN

Don Norman

The first requirement for an

exemplary user experience is to meet the exact

needs of the customer, without

fuss or bother.

INTRO TO USER EXPERIENCE DESIGN

INTRO TO USER EXPERIENCE DESIGN

47Don Norman

Next comes simplicity and elegance that

produce products that are a joy to own, a

joy to use. True user experience

goes far beyond giving customers

what they say they want, or providing checklist features.

INTRO TO USER EXPERIENCE DESIGN

INTRO TO USER EXPERIENCE DESIGN

INTRO TO USER EXPERIENCE DESIGN

50Don Norman

In order to achieve high-quality user experience in a company's offerings

there must be a seamless merging of

the services of multiple disciplines, including engineering,

marketing, graphical and industrial design, and

interface design.

INTRO TO USER EXPERIENCE DESIGNWhat is user experience?

INTRO TO USER EXPERIENCE DESIGN

INTRO TO USER EXPERIENCE DESIGN

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HEADER

WHAT IS GOOD?

What is it? Why do you love it? What’s your favorite part?

INTRO TO USER EXPERIENCE DESIGN54

HEADER

WHAT IS BAD?

What is it? Why do you hate it? What’s the worst part?

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HEADER

MAKE ITBE GOOD.

Teams, 20 minutes, sketch answers

INTRO TO USER EXPERIENCE DESIGN

HISTORICALLY, ONLINE WE’VE HAD:

INTRO TO USER EXPERIENCE DESIGN

TEAM of DESIGNERS

INTRO TO USER EXPERIENCE DESIGN

GRAPHIC DESIGN

INTRO TO USER EXPERIENCE DESIGN

INFORMATION ARCHITECT

INTRO TO USER EXPERIENCE DESIGN

INTERACTION DESIGNER

INTRO TO USER EXPERIENCE DESIGN

Front-end Developer

User Researcher

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Startups are

seeking

INTRO TO USER EXPERIENCE DESIGNThey settle

for

INTRO TO USER EXPERIENCE DESIGNThey really need

INTRO TO USER EXPERIENCE DESIGN

USER EXPERIENCE IS BIG

Too big?

INTRO TO USER EXPERIENCE DESIGN

66 dan saffer

INTRO TO USER EXPERIENCE DESIGN

INTRO TO USER EXPERIENCE DESIGN

INTRO TO USER EXPERIENCE DESIGN

User Experience Design is big. You will suck if you try to do it all.

That is AWESOMENot trying=failingFind your love. Follow it.

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INTRO TO USER EXPERIENCE DESIGN

DISCUSSION TIME

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