INTRODUCING THE SERVICES SETA

Presented by Peta Broomberg

Senior Chamber Manager

INTRODUCING THE SERVICES SETA

SETA’s were established in March 2000 including SSETA

Our SETA is one of 22 SETAs currentlyFocus is on the services sectorIt is the most diverse SETAComprises of 37 SIC Codes covering a

range of industries Grouped into 11 chambers for focused

management

INTRODUCING THE SERVICES SETA

It is one of the most successful SETA’sIt is the most visible and recognized SETAIt comprised of the largest member base

by Dec 2005 with over 177 000 member companies now 20 000 after levy exemptions

Seen as the leaders in the industry

OUR ROLE IN THE SERVICES SECTOR

Report to the Minister of Education and to the South African Qualifications Authority on our initiatives

Support the implementation of the NQF as well as the newly established QCTO

Disburse levies collected from employers for training of staff

Develop & implement our sector skills planDevelop & administer learnerships, skills

programmes, etc Through learnerships we assist new entrants into

employment (gainful employment) thus contributing to productivity and employment growth

OUR ROLE IN THE SERVICES SECTOR CONT.

In line with the NSDS to develop a culture of “high quality” life-long learning in our sector

Ensure learners are trained by accredited providers

Stimulating and supporting skills development in small businesses

Support development of people with disabilities, NGO’s, CBO’s, etc

Implement the National Skills Development Strategy

Undertake quality assurance within the sector

OUR ROLE IN THE SERVICES SECTOR CONT.

Promoting skills development for employability and sustainable livelihoods through social development initiatives thus contributing to the alleviation of poverty in our country

SIC CODE BUSINESS SERVICES

99055 Call Centre management of people

9008 Direct Marketing

99056Event & conference Management excluding the operation of convention centers

88910 Labour Recruitment & provision of staff

88130 Marketing Research & Public opinion polling

9001 Marketing Services

99053 Valuers (incl Auctioneers)

84203 Estate Agencies

Standard Classification Codes Per Chamber

SIC CODE MANAGEMENT SERVICES

88141General Consulting (incl management consulting code 99015)

9002Marketing communications (incl Public Relations)

88900 Business Services N.E.C.

88000Other business activities incl Administrative & Secretarial

99039 Generic Project Management

84202 Property management

95992Associations , federations and umbrella bodies, (incl professional bodies)

99014 Quality Management & related services

SIC CODE CLIENT CARE SERVICES

99024Beauty treatment (incl nail, skin and health)

99090Other service activities (incl Commercial services)

99030 Funeral & related activities

99023 Men & ladies hairdressing

SIC CODE

COMMERCIAL & INDUSTRIAL SERVICES

75121 Mail handling and Courier services

75110 National Postal activities

99002 General Cleaning

99035Miscellaneous item hire ( video , car etc)

99052 Truck & Plant Hire

NEW CHAMBER STRUCTURE

Peta Broomberg Senior Chamber Manager

Chamber Managers Nomfezeko Vendle Cleaning and Hiring Shainaaz Rambehary Call Centre, Labour Recruitment Priscilla David Events and Creative Animation Tshepiso Mofokeng Property, Real Estate, Auctioneering Joelyga Lawrence Postal and Hairdressing Dharmisha Govind Marketing and Communications Chantal Rodrigues Project Management, General Business Consulting Naseema Haffejee Funeral and Beauty Chantal Monyane Quality Management, Payroll and Secretarial Ria Jordaan SME Devan Naicker Associations and Federations

National Chamber Boards

Makes policy decisions across chambers makes policy recommendations to council

EXCO •responsible for ensuring that decisions made by the Council are properly implemented;•monitoring and enforcing agreements concluded by the Council;•preparing relevant reports for Council; and•generally performing any power, or function •delegated to it by the Council

SME

Advisory body for SME sector

(Nominated from board structures)

Industry Skills Committees (national)

Decision making body for the industry

OUR GOVERNING STRUCTURES

Disability Advisory body for people with disabilities (Nominated from board structures)

ETQA Committee Nominated from Board structures

Audit CommitteeSelection based on expertise

Provincial Councils

Comprises Chairs and vice chairs of Provincial Chamber clusters

Other Support Structures

Remuneration CommitteeSelection based on expertise

ROLE OF THE COUNCIL

Control and governance of the affairs of the SETA.

Represented by: Organised employers Organised labour

THE ROLE OF EXCO

EXCO is responsible for,

ensuring that decisions made by council are properly implemented.

monitoring and enforcing agreements concluded by the council.

preparing relevant reports for council, and generally performing any power, or function delegated to it by the Council.

EXCO IS COMPOSED OF:

Chairperson from each chamber board.The chairperson & vice chairperson of

council.The following non voting members, the

SETA CEO, chairperson of the audit committee, company secretary and other persons deemed necessary and appropriate by the chairperson.

THE ROLE OF INDUSTRY (CHAMBER) REPRESENTATIVES

Represent either employer or employee constituency.

Operate by taking a mandate and communicating effectively with the constituency.

They are the SETA’s communication channel to and from the constituency.

ROLE OF CHAMBER MANAGERS

Provide support and infrastructure to ensure chamber boards are able to facilitate the generation of qualifications and standards.

Develop and implement industry skills plans to meet sector objectives.

Identify and develop learnerships to meet industry needs.

ROLE OF CHAMBER MANAGERS CONT.

Promote a culture of life long learning to improve and broaden skills.

Communicate with stakeholder groups.

THE DIFFERENCE THE SERVICES SETA HAS MADE

Created more opportunities for those exiting the schooling system

Created more opportunities for those who have worked for years and have had no qualifications e.g. Domestic Workers)

Created a skills consciousness for employers and employees

Recognised previous skills acquired (Recognition of prior learning)

THE DIFFERENCE THE SERVICES SETA HAS MADE

Incited our country to question whether our school learning system prepares one for the world of work or not.

Created employment opportunities for the unemployed (gainful,entrepreneurs and other)

Created opportunities for people with disabilities

THE DIFFERENCE THE SERVICES SETA HAS MADE

Improved quality of life of many (income = less poverty)

Created entrepreneursCreated a culture of life-long learningContributed to the development of our

sector and the economy

Skills Plans

GrantsProviders

Qualifications

Standards

Industry objective

s

Learner-ships

Return on

invest-ment

A QualificationA homogeneous cluster

of Fundamental, Core and Elective standards

developed by, and appropriate for an industry,

registered for public use with

the South African Qualifications Authority

at a Level within a Band

on the National Qualifications Framework

A Learnership

A structured skills development process,

identified and financed by an industry,

that takes place on the job,

that gives competency to learners

in the theory and skills of a qualification

required to fill actual or probable gaps

in labour supply

Recognition of Prior Learning

A process used to relate informal training, life and work experience to a set of specific unit standards, to allow the candidate access to

wider career and workplace training opportunities.

Candidates compile their own portfolios of evidence to prove competencies.

Process leads to assessment & certification - or identifies need for further development

INDUSTRY OBJECTIVES

Relevant qualifications Standards Generating Body Learnerships Cross-cutting qualifications

Training providers Workplace assessment

Industry involvement Workplace skills plans Communication

GRANTS

Mandatory grant and implementation grant 50%SDF & WSP requiredATR proves implementation of WSPProof of expenditureAccredited training providers must be used

Discretionary grants 20% Applied for by the industry through a proposal, eg.

ABET, RPL, learnerships, bursaries etc.

WORKPLACE SKILLS PLANS

50+ employees – full WSP

20-49 – SME Training Report Claim

1-19 – SME Training Report Claim

THE WSP PROCESS

1.Form consultative forum2. Identify company objectives3. Identify resources required4.Take stock of skills; identify gaps 5.Set priorities; the route; the budget6.The ‘minutes’ of these steps become your WSP

TRAINING PROVIDERS

Availability in your regionHave they followed the accreditation

processCoaching and assessment optionAre there registered constituent assessors

HOW DO I JOIN THE SERVICES SETA?

Levy paying company to the Services SETA. Your company must belong to an association

that is not a training provider. (Schedule 1).This association must show the following,

• Have a constitution

• Or a founders document

• Have a regional presence

• Have a constituency of at least 10 Services SETA levy paying members.

THANK YOU

QUESTIONS?

petab@serviceseta.org.za

Tel: 011 276 9600/9647