INTEGRATED & STRATEGIC COMPLIANCE MANAGEMENT

Live webinar, 22 September 2016

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Sitting is the new smoking

H&S share

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CHALLENGE Managing risks, seizing opportunities and optimizing control all together

SOLUTION Full integration of compliance management at strategic, tactical and operational levels

RESULT Optimal business strategy, organization and performances with secured compliance with legal, corporate, sectoral and societal requirements

In a nutshell

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Our speakers

“compliancy is not a tick in the box, it’s a way of living”

Amos de Jong

Project Manager

Environment, Social, Safety

Sofie Willems

Lead auditor & consultant in

Compliance & Sustainability

Sam Temara

Lead Environmental Mgt Information

Systems Europe

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Today

1.Compliancy playing field

2.Challenges, risks and opportunities

3.Securing control in practice

4.Recommendations for follow-up

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1.Compliancy playing field

2.Challenges, risks and opportunities

3.Securing control in practice

4.Recommendations for follow-up

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Different playing fields, multiple driving forces

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Driving forces

LAWS, RULES, REGULATIONS NORMS, STANDARDS,

BEST PRACTICES

STAKEHOLDER CAPACITIES

& SOCIAL MEDIA

EFFICIENCY & EFFICACY SUPPLY CHAIN & END USERS FINANCIAL PARTNERS

1 2 3

4 5 6

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Driving forces

MANAGE CHALLENGES & RISKS

SEIZE OPPORTUNITIESLegal Company Stakeholders

Strategic: future business developments

Integrated: all departments

Compliance manager is a multi-tasker

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1.Compliancy playing field

2.Challenges, risks and opportunities

3.Securing control in practice

4.Recommendations for follow-up

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Key challenges

UPDATING AND

IMPROVING

RISK MANAGEMENT SCOPE EFFICIENCY

AUDITS AND

INSPECTIONSSTAKEHOLDER

COOPERATION

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Key risks

delays, revised budgets,

penalties, showstoppers

obstruction, mobilized action,

claims, court appeals

Non-compliancy

Reputation &

relation

damage

No public and stakeholder acceptability

Competitive disadvantages

Internal disconnection

adverse press, no political support, disengagement of

stakeholders

value chain, sector & supply chain

relations

inefficiency, shifting power relations,

forced resignations

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Examples of materialized risks

• Shale gas NL

• Gas production Terschelling

• CO2 storage NL

• Odour control petrochemical

terminal

• Cogeneration plants India

• Vitol & Trafigura (diesel to Africa)

• Nam Groningen

• Dupont Dordrecht

• Odfjel Rotterdam

No public and stakeholder acceptability

Competitive disadvantages

Reputation

and relation

damage

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Unlocking potentials

Opportunities

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Being a frontrunner pays out

Key opportunities

RISK CONTROL

PREEMPTIVE STRATEGIC

ADVANTAGESREPUTATION & RELATIONS

EFFICIENCY

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Examples of key opportunities

Sustainable energy project

investor Asia

Chemical plant in residential area,

the NetherlandsSilica extraction in agri power plant

• Integral compliance register and

centralized administration

• Corporate management system

• Proactive information campaigns

• Transparency

• Management representation

• Further processing of a waste product

• No regulatory obligation

• Setting a new sector standard

• Dominant market position

Risk control Reputation Preemptive strategic advantages

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ARCADIS Atrium tool

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1.Compliancy playing field

2.Challenges, risks and opportunities

3.Securing control in practice

4.Recommendations for follow-up

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Some practical examples

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Innovative solutions

Zero emissions energy & water

Biodiversity scoring and value creation

Improved image, cost control

Strategic building for the future

Challenge

Solution To design a new logistic center as a best in class example of sustainability

Legal CompanyStakeholders

Result

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Risk management tool

5 risks regarding natural capital

All relevant issues

Opportunities reducing risks of unavailability of resources

Reduced risks for business disruptions, reputation and credibility

Integrating Natural Capital in decision making

Challenge

Solution Application of the natural capital protocol

Legal CompanyContext

Result

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Choosing for non-conventional solutions

Increasing biodiversity

Lower maintenance

Better relations with surrounding land owners

Subsidized by EU

Life Elia - Creating green corridors under overhead lines

Challenge

Solution Integration of stakeholder requirements in strategic decisions

LegalCompany

Stakeholders

Result

http://www.life-elia.eu/

Cost reduction, nature creation, stakeholder acceptance, quicker permitting

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Integrated compliance assuranceChallenge

Solution Practical tool for integrated compliance assurance & reporting

More clarity, integrated, saving time, better risk management, confident

Company StakeholdersLegal

Result

Online database always up to date

Fitting their structure & activities

With checklists

Showing overall compliance status and actions

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Integrated compliance assuranceChallenge

Solution Practical tool for integrated compliance assurance & reporting

More clarity, integrated, saving time, better risk management, confident

Company StakeholdersLegal

Result

Online database

Fitting their structure & activities

With up to date checklists

Showing overall compliance status and actions

© Arcadis 2016

Integrated compliance assurance

More clarity, integrated, saving time, better risk management, confident

Company Stakeholders

Result

Online database

Fitting their structure & activities

With up to date checklists

Showing overall compliance status and actions

© Arcadis 2016

Integrated compliance assurance

More clarity, integrated, saving time, better risk management, confident

Company Stakeholders

Result

Online database

Fitting their structure & activities

With up to date checklists

Showing overall compliance status and actions

© Arcadis 2016

Integrated compliance assurance

Challenge

Solution Practical tool for integrated compliance assurance & reporting

More clarity, integrated, saving time, better risk management, confident

Company StakeholdersLegal

Result

Online database

Fitting their structure & activities

With up to date checklists

Showing overall compliance status and actions

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Unlocking potential of IT systems

Securing control in practice

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Why EMIS? Originally : EHS Compliance

* CEFIC

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Challenges to EHS Excellence

25 October 2016 30

Excessive Transcription

Duplicative Information

Loss of

Institutional KnowledgeManagement

by Inbox

Policy Confusion

Unsecure

Many Data Sources

Random Media

Random Excel

Missed Deadlines

Excessive

Costs

Leads to….

Non Compliance

Fees

Public Relations

Challenges

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Next Generation Environmental Management Information Systems (EMIS)

31

Str

ate

gic

Im

pact

and C

om

ple

xity

• Early 1990’s Local-level Environment, Health, and

Safety “Point” Solutions for regulatory compliance…

Investments in

Competitive

Advantage

Integrated EMISEHS

Social

Economic

“Next Generation”

EMIS 2.0• Early 2000’s: EHS point solutions merge into Best-

of-Breed EHS Suites for eco-efficiency…

• 2010+: EHS management grows to Environmental,

Social, and Economic variables affecting bottom line;

Sustainable Growth drives competitive advantage...

Timeline

Investments

for Regulatory Compliance

Air

Waste

MSDS Chem

“Point” Solutions

Health

GHG

Eco-Efficiency

Investments

Integrated Silos

Environ or H&S

EHS Specialties

ISO/

DocAudit

Incident

Tracking

Crisis

Mgt

Risk Ass.

*Enablon

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EMIS as a support to the EHS Manager FunctionExample Product Stewardship

32

News items

Regulation subscription service

Market intelligence

Market perception

• Identify change

• Determine ApplicabilityProduction

Link with Company product

Product Use

Production

Sales

Suppliers

Purchasing

Clients DB

Product DB

PLAN

Regulatory

Change

Management

Regulatory

Change

Management

Evidence

Management

AUDIT

Training

Compliance

Management

Expert

Connect

Corrective and

preventive action

RISK ASSESSMENT

CHECK

Document performance

*360 Factors

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Operational Excellence:Single, Integrated EHS Platform

Corporate Integrated EHS Platform

*SAP*Verdantix, 15th May 2016

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Operational Excellence

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Strategies for a successful EHSS Software selection

35*NAEM

• Identifying your business goals and objectives

• Establishing the requirements to achieve your goals

• Evaluating your options

• Selecting the software and the service provider that suits you

• Implementing the system

• Training, change management

• Support

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1.Compliancy playing field

2.Challenges, risks and opportunities

3.Securing control in practice

4.Recommendations for follow-up

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Summary

• Multiple driving forces

• Compliancy = Legal + Company + Stakeholders

• Challenges, risks and opportunities

• Key to business / project success

• Enhancing control via systemic and integrated approaches

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Integrated & Strategic compliance management

Business

organizationAnticipate

Articulate

Accomplish

Stimulate interaction

Broaden your paradigm

Inform business cases

A

A

A

AAA =

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Six steps forward

SYSTEMIC RISK MANAGEMENT

based on the compliance system

COMPLIANCE ROAD MAP

supporting an integral business

strategy

INTEGRATED SYSTEM

interfaces with compliancy

IMPACT ASSESSMENTS

future management actions

COMPETITIVE (dis)ADVANTAGES EFFICACY AND EFFICIENCY

ANALYSES

1 2 3

4 5 6

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5. Discussion

Let’s discuss the benefits of

Integrated and Strategic

Compliance Management

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Arcadis.Improving quality of life.