Quality AssuranceIdeas for Institutional Support for

Low-cost MOOC Development

Food for thought

• Avoiding excellence– Tolerate flaws

• Design into Workflow– Get more from the process

• Continuous Improvement– Vs. Quality Checking

“Excellence is the enemy of the good”

• Tolerate imperfection• 80/20 rule• Not just video– Design, assessment,

Design into Workflow• Training– certification

• Design– Templates– Approval of design documents

• Content accuracy– Reputation?, second SME?

• Quality of output– Editor/ technologist

Continuous Improvement (CI)• Avoid wasting time..– Looking for flaws – Fixing flaws

• CI vs. Quality Checking– Users identify problems faster

• CI Process– To identify problems

• Surveys, discussions, analytics– Propose and implement improvements

Thanks for your attention.