Innovative Service Design -...

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Innovative Service Design Community Transportation Association

EXPO 2012

Baltimore, MD

with

Rich Garrity, RLS Associates A.T. Stoddard, LSC Consulting Dave Cyra, UWR Ambassador

Transportation Needs

• Wants

• Needs

• Demand

• Population Based

▫ Number of persons residing in households owning no vehicle +

Number of persons residing in households with income below the poverty line

▫ Data for each group, individually, available from the American Community Survey

Need

• Represents the full unmet trip need relative to those with relatively unfettered mobility

• Since the measure is in trips, it is possible to estimate the number of vehicles and vehicle-miles that would be required to serve the unmet need

• Serving all of the unmet need is unrealistic. This measure can be used to estimate the proportion of unmet need that is served or to set goals based on proportion served

Mobility Gap

Mobility Gap

0.00

0.50

1.00

1.50

2.00

2.50

3.00

3.50

4.00

0 1 2 3 or more

Daily P

ers

on T

rip

s p

er

Pers

on

Number of Household Vehicles

Mobility Gap

Gaps based on National Household Travel Survey (2001)

Division States

Trips per Rural Household Per Day

Vehicles Available Gap

0 1

National 3.3 5.4 2.1

Division 1: Maine, Vermont, New Hampshire, Massachusetts, Connecticut, Rhode Island

* 5.3 *

Division 2: Middle New Jersey, New York, Pennsylvania 3.1 5.9 2.7

Division 3: East North Central

Wisconsin, Michigan, Ohio, Indiana, Illinois

3.3 4.9 1.6

Division 4: West North Central

North Dakota, South Dakota, Nebraska, Kansas, Missouri, Iowa, Minnesota

2.3 5.1 2.8

Division 5: South Atlantic Maryland, Delaware, West Virginia, Virginia, North Carolina, South Carolina, Georgia, Florida

3.1 5.5 2.4

Division 6: East South Central

Kentucky, Tennessee, Alabama, Mississippi 3.1 4.9 1.8

Division 7: West South Central

Oklahoma, Arkansas, Texas, Louisiana 3.7 5.2 1.5

Division 8: Mountain Idaho, Montana, Wyoming, Colorado, Utah, Nevada, Arizona, New Mexico

5.2 6.4 1.2

Division 9: Pacific Washington, Oregon, California, Alaska, Hawaii

3.3 5.8 2.5

6

Demand

• Fixed-Route Service

• Demand-Response Service

• ADA Complementary Paratransit Service

• Commuter Service

• Coordinated Program Trips

Types of Service

• Fixed-Route

• Demand-Response

• Service Routes

• Route-Deviation

• Point Deviation

• Flexible Routing

Fixed-Route Service

Demand-Response Service

Service Routes

Route-Deviation Service

Point Deviation Service

Flexible Routing

Estimating Costs

• Peer Systems

• Developing a Budget

▫ Identifying Costs

▫ Allocation of Costs

Factors to Consider

• Needs and Demand

• Geography

• Major Destinations

• Frequency of Service

• Vehicles

• Coordination

• Multimodal Connections