Information Overload & Personal Information Management

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2010 ALA Annual Conference.Presentation forLITA BIGWIG Social Software Showcase. June 28, 2010. Washington D.C.

Transcript of Information Overload & Personal Information Management

2010 ALA Annual Conference

LITA BIGWIG Social Software Showcase

June 28, 2010. Washington D.C.

Information Overload &

Personal Information Management

@bohyunkim – Twitter

bohyun.kim [at] fiu.edu –E-mail

Bohyunkim.net - Website

Bohyun Kim

How is you work-day spent?

E-MailPhone

MailboxBlogs

Reports, Documents, Quotes …IM

Web Memos, Notebook, Print-outs…

CalendarSmartPhone

Twitter

Being Busy ≠

Productive / Efficient

Getting into the position to work

≠ Getting Work Done

Define Information Overload

Information 0verload

Deterioration ofdecision-making & productivity

due toIPR > IPC (working memory)

or,a resulting psychological state

Stress

Anxiety

Confusion

Being Overwhelmed

Being Unable to Concentrate

Why should libraries care about

information overload ?

Information overload is

the everyday reality of library users seeking information

for decision-making /research.

21,500,000 results from Google

1,110 matching items from the library catalog

372 Records found in a database

10 page double-space paper

Literature SearchReading them allMaking a memo

Going back to sources – which file? which paper?Looking for ideas among different memos

Different versions of draftsE-mails with an editor

Correspondence with a publishersBibliographies

Revisions

Scholarly publication

Libraries tend to focus on…

Problem has changed…

The traditional approach focuses on

casting a wide net &

narrowing down toquality information

But what about

information fatigue?

Information Fatigue&

Satisficing

Abundance of information +

Too many devices, systems, tools, formats,

communication channels +

Information fragmentation+

Constant interruption =

Loss of Control

What can you do?

What can a library do?

5 Factors in Info Overload

Information

Technology

Organization Design

Task/Process

Person

File or Pile?

Organize by what scheme?

How to find & re-find?

Keep or Weed?

Gather again or Re-use?

Perso

nal E

nvi

ron

me

nt

Information

Technology

Organization Design

Task/Process

PersonYo

u

Information

Technology

Organization Design

Task/Process

PersonYo

u

Lib

rary

Systems that do not speak to each other&

Tools that lack good search-find function/organization

scheme make

information management extremely challenging

How do library systems measure up?

Do the library systems facilitate or hamper

users completing a project?

Do they make users efficient and productive

or frustrated and slow them down?

One-Time Access and Use of Information

vs.

Life Cycle of Information

Are we, libraries, satisficing?

Thank you!