Improving buy-in through a frictionless framework - Jisc Digital Festival 2015

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Improving organisational buy-in for e-learning through a frictionless frameworkJudy Bloxham Jisc training consultant

Allen Crawford Thomas Jisc subject specialist

» How do we plan for decreasing funding?

» How do we manage more learners?

» How do we increase our enrolments?

» How do we adapt to personalised learning?

» How do we make best use of our physical estate?

» How do we compete in a globalised educational market?

» How do we deliver more learner success?

» How do we adapt to constantly changing technology?

Scalability

10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham

10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham

» Education 101 the lecture – I will give this info only once so listen and make your own notes

» Is this reasonable – would an author or journalist do this?

» Technology frees education from specific place and time

More pedagogic change in last 10 years than last 1000

»“If you think education is expensive try ignorance”

Derek Bok

» David Putnam on the cost of not adopting technology

Rationale

I will give you this knowledge v I want this knowledge

10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham

Bing images

Push v Pull

10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham

» Acquisition without vision

» Inability to keep up with advances

» Pedagogy not understood

» We invested – you will use it

Issues

“They saw innovative high-tech devices as singular, even exceptional, ways of transformingteaching and learning completely divorced from previous efforts at improving classroom practice through curricular, instructional and organizational reforms”Larry Cuban

Created by Judy Bloxham using Bitstrips.com

Then and Now

”School and classroom reforms including technological ones, are part of the same genetic code”

Larry Cuban

10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham

» Clear vision for the role of technology

› Joined up thinking and co-ordinated action

› Whole organisation involved in procurement and deployment

› Good support during roll out

› Relevance to your learners

Tech should actively support learning not be seen as a ‘nice to have’

Solutions

Fast + Friendly + Focussed = FRICTIONLESS

Frictionless framework

10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham

Organisation» Efficiency» High outcomes» Low cost» Easy access/ trial possibilities» Low training needs» Facilitates resource reuse / repurpose / ready mades» Platform availability 24/7» Low maintenance / upkeep» Ease of management» Secure» Interoperability / multi-platform compatibility

Staff» Rol - time and effort» Low cognitive load / low

training requirements» Ease of use - easy access» Effective with learners» Meets outcomes» Reuse / re-purpose» Share / ready-mades» Community of practice» Feel ownership

Organisation

Fast

Frictionless

FriendlyFocused

Learners» Low cognitive load» Martini learning» Supports BYOD» Engaging» Efficient» Sense of ownership» Creative and collaborative» Develops employability skills

10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham

» Low cost/ high quality solutions

» Easy adoption

» Improved retention and achievement

» Improved learner success

» Sustainable solutions

» Good practice that is easy to replicate

SMT need…..

https://flic.kr/p/eFz2PY

10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham

» Compatibility

» Security

» Low maintenance

» To be partners in the planning of how technology is applied to support learning

IT infrastructure require …

10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham

» Efficiency» High outcomes» Low cost» Easy access / trial possibilities» Low training needs» Facilitates resource reuse /

repurpose/ ready mades» Platform availability 24/7» Low maintenance / upkeep» Ease of management» Secure» Interoperability / multi-platform

compatibility

Organisation

Frictionless

FriendlyFocused

Organisation

Fast

10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham

» Easy to understand and use technology

» Pedagogical relevance

» Technology to increase learner engagement

» Contextualised staff development

Teachers want…

Organisation

Fast

10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham

» Rol - time and effort» Low cognitive load / low training

requirements» Ease of use - easy access» Effective with learners» Meets outcomes» Reuse / re-purpose» Share / ready-mades» Community of practice» Feel ownership

Staff

Frictionless

FriendlyFocused

10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham

» Relevance to real life digital practice

» Ability to use familiar/own tools/platforms

» Engaging and flexible learning

» Tools should enhance study not hinder (low cognitive load)

Learners now demand …

Organisation

Fast

10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham

» Low cognitive load» Martini learning» Supports BYOD» Engaging» Efficient» Sense of ownership» Creative and collaborative» Develops employability skills

Learners

Frictionless

FriendlyFocused

How staff development can feel

10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham

Traditional staff development Frictionless staff development

10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham

How to Pedagogy Practice How to Pedagogy Practice

Traditional v Frictionless

Traditional v Frictionless staff development

10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham

Traditional Frictionless

Difficulty of tools

Relevance to practice

Cost to organisation

Staff satisfaction

» Flipping the classroom

» Putting teachers in learners’ shoes to experience engagement

» Apply learning design to staff development, model good practice

» Emphasis on why, not just how, pedagogy rules

» Contextualisation, how can that work for me

» Don’t overload, low cognitive load

» Usable output as one of the objectives

» Facilitate time for reflection and sharing

Changing staff development

10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham

» “With staff skills and lack of time we’re looking for something that is more intuitive for staff to produce resources and courses”

» “Doing/Action" CPD is received well in our CPD sessions, rather than other more talkative training”

» “Perhaps a course where they re-purpose while they learn a skill and they have a tangible resource to leave the training with”

Some thoughts from e-learning managers

10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham

Arthur C Clark Bing images

“Any teacher who can be replaced by a computer should be”

Find out more…

Contact…

Except where otherwise noted, this work is licensed under CC-BY-NC-ND

Judy BloxhamJisc, Training consultant

judy.bloxham@jisc.ac.uk

jisc.ac.uk

Find out more…

Contact…

Allen Crawford ThomasJisc, Subject specialist

allen.crawford-thomas@jisc.ac.uk

jisc.ac.uk