ABBOSHChief Strategy Officer@omarabbosh

IMAGINATION INNOVATION

Retail Banking CongressNovember 22, 2017

1997

GATTACA

Source: Marin County Civic Center, All rights reserved

1997

GATTACACRISPR

Source: Marin County Civic Center, All rights reserved

STAR WARS1977

Source: Star Wars (1977), LucasFilm, Boston Dynamics, All rights reserved

STAR WARS1977

BOSTON DYNAMICS

Source: Star Wars (1977), LucasFilm, Boston Dynamics, All rights reserved

KNIGHT RIDER1982

Source: Knight Rider (1982 – 1986), NBCUniversal Television, All rights reserved

Source: Knight Rider (1982 – 1986), NBCUniversal Television, All rights reserved

8Source: HER (2013), Warner Bros.; “Sophia”, Hanson Robotics, All rights reserved.

HER

2013

9Source: HER (2013), Warner Bros.; “Sophia”, Hanson Robotics, All rights reserved.

10

1990

TOTAL RECALL

Source: Total Recall (1990), TriStar Pictures, All rights reserved.

11Source: Total Recall (1990), TriStar Pictures, All rights reserved.

How? Logarithmic cost reduction

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

100.0

10.0

1.0

Genome sequencing cost ($US/genome)

3d printing machines ($US/machine)

Electric vehicle battery pack ($US/kWh)

Global bandwidth Costs (US$/1000 MBps)

Global PV module prices ($US/W)

Cloud storage costs ($US/GB per month)

Cost index, 2000 = 100

Sources: Accenture Research estimates

0.5

Commercial/military drone minimum prices ($US/unit)

Innovation disrupts through “big bangs”… Or simple “compressions”

Telecoms

$0

$200

$400

$600

$800

$1 000

$1 200

$1 400

$1 600

$1 800

$2 000

2002 2004 2006 2008 2010 2012 2014 2016

Revenue EBITA

Roadmap for Success

Digital High Performers succeed at turning their digital investments into tangible financial results

Sources: Accenture Research Digital Performance Index1Total sample = 343; across 8 industries

Total Shareholder Return Trends — Dividend Adjusted Share Price, 2006–2016 (indexed starting with

2006 at 100)

0

100

200

300

400

500

2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Div

ide

nd

Ad

juste

d S

ha

re P

rice

Digital High Performers Business Leaders

WISE PIVOT

TRANSFORM THE

CORE

GROW THE

CORE

SCALE THE NEW

Roadmap for success

TRANSFORM THE CORE

GROW THE CORESCALE THE NEW

WISE PIVOT

TRULY HUMAN

START UP ECOSYSTEMDRISHTI

ID2020

Rebooting Responsibility

FOUR ELEMENTS OF

ROTATION TO THE NEW

INNOVATION IS AVAILABLE

TO ALL @ LOW COST

C-LEVEL COURAGE IS

THE SECRET INGREDIENT

INNOVATION MEETS OLD

BUSINESS MODEL = DISRUPTION

SCIFI IS HERE TODAY GLUED TO THE

CORE BUSINESS

INNOVATION& COURAGE

…CAN ACHIEVE ANYTHING

ABBOSHChief Strategy Officer@omarabbosh