Post on 21-Apr-2017
“There is a good way to break up with someone, and it doesn’t involve a post-it!” - Carrie Bradshaw
observe
Kyle Soucy
Affinity Diagraming
1. Put ideas/observations on post-its
2. Put post-its on the wall
3. Group similar items
4. Name each group
5. Vote on most important groups
Image source: https://benmelbourne.files.wordpress.com/2013/04/pop-up-mobile-usability-testing-lab-5.jpgImage source: https://benmelbourne.files.wordpress.com/2013/04/pop-up-mobile-usability-testing-lab-5.jpg
“You should average about one
observation per minute...”
- David Travis
Source: http://www.userfocus.co.uk/articles/datalogging.html
60
Source: http://www.vibe-ing.com/affinity-diagram-merged-from-different-sources-and-conceptual-design/
talking is not allowed
Source: http://www.vibe-ing.com/affinity-diagram-merged-from-different-sources-and-conceptual-design/
fatigue
Source: https://static1.squarespace.com/static/50c01780e4b0d4272576e000/t/570c838ff8baf32904ee3368/1460437908289/
Miscategorized notes
Source: https://www.google.com/imgres?imgurl=http%3A%2F%2Fwww.clifschaller.com%2Fassets%2Fpivit_3.jpg&imgrefurl=http%3A%2F%2Fwww.clifschaller.com%2F&docid=dJACv0T5wTDy5M&tbnid=0rAeMCTTYNaJhM%3A&vet=10ahUKEwifurmHnObSAhXF7YMKHeDoALA4ZBAzCAUoAzAD..i&w=694&h=462&bih=635&biw=1268&q=large%20affinity%20diagram%20mess&ved=0ahUKEwifurmHnObSAhXF7YMKHeDoALA4ZBAzCAUoAzAD&iact=mrc&uact=8#h=462&imgrc=0rAeMCTTYNaJhM:&vet=10ahUKEwifurmHnObSAhXF7YMKHeDoALA4ZBAzCAUoAzAD..i&w=694
requires A dedicated room
Notes Grid Using Excel
Image source: https://benmelbourne.files.wordpress.com/2013/04/pop-up-mobile-usability-testing-lab-5.jpg
Participant name
P1 P2 P3User Group P1 P2 P3Date/Time
P1 P2 P3Questions
Task 1...
Task 2...
Task 3...
Task 4...
Task 5...
Task 6..
Why? Because this doesn’t work...
Image source: https://benmelbourne.files.wordpress.com/2013/04/pop-up-mobile-usability-testing-lab-5.jpg
Theme Analysis grid
Image source: https://benmelbourne.files.wordpress.com/2013/04/pop-up-mobile-usability-testing-lab-5.jpg
Or, rainbow spreadsheet
Image source: https://benmelbourne.files.wordpress.com/2013/04/pop-up-mobile-usability-testing-lab-5.jpgImage source: http://www.smashingmagazine.com/2013/04/11/rainbow-spreadsheet-collaborative-ux-research-tool/
round-robin
or lead + additions Source: https://upload.wikimedia.org/wikipedia/commons/0/03/Staff_meeting.jpg
Wish for, how to, what if
H2 make these box entry areas clearer; H2 make it obvious they’re exclusive; Wif we only allowed one way to search for repair info?
Observation: The user didn’t realize they were notlogged in and couldn’t access documents they wanted.
Implications:
- “W4 a way the user can access documents without logging in.”
- “H2 make the log in link more visible.”
- “Wif we didn’t force the user to log in?”
Example