IDAHO (Active)

IDAHO (Active) NUMBER OF SURVEYS AACPM MEMBER

# of surveys e-mailed 2 Yes 1# of survey returned 17 No 15# of graduate responses 17 Blank 1# of non-graduate responses 0 TIME SINCE GRADUATING FROM CPM

GENDER Less than 1 year 17Male 13 2-5 years 0Female 4 6-10 years 0Blank 0 11+ years 0

AGE Not a graduate 0Less than 25 0 Blank 026-30 031-35 2 AREA OF EMPLOYMENT36-40 3 State 1741-45 2 Federal 046-50 4 County/Parish 051-60 5 Town/City 061+ 1 Non-profit 0

MONEY SAVED Private 0Does not apply 3 Blank 0Unknown 3 HIGHEST EDUCATIONAL LEVEL COMPLETEYes 10 High School 2No 1 Associate’s 0Blank 0 Bachelor’s 12

TANGIBLE BENEFITS Master’s 3Promotion 5 Master’s + 0College credit 2 Blank 0Continuing education credit 2 REASONS FOR TAKING CPMPay raise 2 Belief that CPM would improve my skills 16Equivalency 0 Job requirement 0No Benefits 8 Self-satisfaction 6

PROJECT: CHECK ALL THAT APPLY Road to Promotion 7 Completed for your own agency 16 Pay raise 0Completed for another agency 0 Recommend 6Completely implemented 7Partially implemented 8 HAS MGMT RESPONSIBILITY

INCREASEDSaved money 3 Yes 7Earned money 0 No 10Improved quality of service-internal 12 Blank 0Improved quality of service-external 8Provided information for future planning 12 HOW MUCH DID CPM HELPFulfilled an agency requirement 2 No Change 1Improved staff efficiency 10 Limited improvement 1

Increased staff retention 3 Meaningful improvement 8Improved staff morale 5 Substantial improvement 7Other 0 Blank 0

IDAHO (Active) BENEFITS CPM TRAINING BROUGHT OVERALL VALUE THAT YOUR EMPLOYER

RECEIVEDProfessional image as an individual 9 No Value 0Professional image as a manager 12 Limited Value 2Improved organization skills 10 Meaningful Value 10Marketability 9 Substantial Value 5Networking skills 14 Blank 0Professional development 14Personal job expertise 8Increased flexibility 9Other 0No benefits 0

SKILLS

NOCHANGE

LIMITED IMPRVMNT

MEANINGFUL IMPRVMNT

SUBSTANTIALIMPRVMNT

NOIMPRVMNT

NEEDED BLANKCOMMUNICATIONOral/Written 0 5 10 2 0 0Negotiation/Mediation

0 4 9 2 0 2

Communications 0 2 7 6 1 1LEADERSHIPDecisiveness 0 3 8 4 2 0Strategic Planning 0 6 6 4 1 0Innovation 2 5 8 1 1 0Problem Solving 2 2 9 3 0 1Financial Management 5 7 2 3 0 0Technology Management

3 8 5 0 1 0

HUMAN RESOURCEMANAGEMENTInterpersonal 0 1 10 6 0 0Diversity 2 3 10 1 1 0Conflict Management 0 3 9 4 0 1Handling Grievances 0 7 8 2 0 0Team Building 0 3 5 6 0 3Improved EmployeeRelations

0 4 9 4 0 0

PROJECT MANAGEMENTWork Process: Management

0 5 9 2 1 0

Work Process: Improvement

0 5 11 1 0 0

Work Process: Redesign

1 8 8 0 0 0

Planning/Goal Setting 1 5 9 1 0 1Problem Solving 1 4 7 2 1 2Team Building 0 2 10 4 1 0TIME/WORK MANAGEMEWorkload Organization 1 8 5 1 2 0Meeting Timelines 2 6 5 1 1 2

ILLINOIS (No Program)

ILLINOIS (No Program) NUMBER OF SURVEYS AACPM MEMBER

# of surveys e-mailed 0 Yes 2# of survey returned 3 No 1# of graduate responses 3# of non-graduate responses 0 TIME SINCE GRADUATING FROM CPM

GENDER Less than 1 year 1Male 2 2-5 years 2Female 1 6-10 years 0

11+ years 0AGE Not a graduate 0

Less than 25 0 Blank 026-30 031-35 0 AREA OF EMPLOYMENT36-40 2 State 141-45 0 Federal 046-50 1 County/Parish 051-60 0 Town/City 261+ 0 Non-profit 0

MONEY SAVED Private 0Does not apply 0 Blank 0Unknown 0 HIGHEST EDUCATIONAL LEVEL COMPLETEDYes 3 High School 0No 0 Associate’s 1Blank 0 Bachelor’s 2

TANGIBLE BENEFITS Master’s 0Promotion 0 Master’s + 0College credit 0 Blank 0Continuing education credit 0 REASONS FOR TAKING CPMPay raise 0 Belief that CPM would improve my skills 1Equivalency 0 Job requirement 0No Benefits 3 Self-satisfaction 0

PROJECT: CHECK ALL THAT APPLY Road to Promotion 0 Completed for your own agency 3 Pay raise 0Completed for another agency 0 Recommend 3Completely implemented 3Partially implemented 0 HAS MGMT RESPONSIBILITY

INCREASEDSaved money 0 Yes 1Earned money 0 No 2Improved quality of service-internal 1 Blank 0Improved quality of service-external 3Provided information for future planning 3 HOW MUCH DID CPM HELPFulfilled an agency requirement 2 No Change 0Improved staff efficiency 1 Limited improvement 0

Increased staff retention 1 Meaningful improvement 3Improved staff morale 3 Substantial improvement 0Other 0 Blank 0

ILLINOIS (No Program)BENEFITS CPM TRAINING BROUGHT OVERALL VALUE THAT YOUR EMPLOYER

RECEIVEDProfessional image as an individual 3 No Value 0Professional image as a manager 1 Limited Value 0Improved organization skills 0 Meaningful Value 2Marketability 1 Substantial Value 1Networking skills 3 Blank 0Professional development 1Personal job expertise 0Increased flexibility 1Other 0No benefits 0

SKILLS

NOCHANGE

LIMITED IMPRVMNT

MEANINGFUL IMPRVMNT

SUBSTANTIALIMPRVMNT

NOIMPRVMNT

NEEDED BLANKCOMMUNICATIONOral/Written 0 2 1 0 0 0Negotiation/Mediation

0 0 2 1 0 0

Communications 0 0 1 2 0 0LEADERSHIPDecisiveness 2 0 0 1 0 0Strategic Planning 0 0 3 0 0 0Innovation 2 0 0 1 0 0Problem Solving 0 0 3 0 0 0Financial Management 2 1 0 0 0 0Technology Management

2 1 0 0 0 0

HUMAN RESOURCEMANAGEMENTInterpersonal 0 0 1 2 0 0Diversity 0 0 1 2 0 0Conflict Management 0 2 1 0 0 0Handling Grievances 2 0 1 0 0 0Team Building 2 0 0 1 0 0Improved EmployeeRelations

0 0 3 0 0 0

PROJECT MANAGEMENTWork Process: Management

2 0 1 0 0 0

Work Process: Improvement

2 0 1 0 0 0

Work Process: Redesign

2 0 1 0 0 0

Planning/Goal Setting 0 2 1 0 0 0Problem Solving 0 2 1 0 0 0Team Building 0 2 1 0 0 0TIME/WORK MANAGEMENTWorkload Organization 2 0 1 0 0 0Meeting Timelines 2 1 0 0 0 0

INDIANA (No Program)

INDIANA (No Program) NUMBER OF SURVEYS AACPM MEMBER

# of surveys e-mailed 3 Yes 0# of survey returned 2 No 2# of graduate responses 2# of non-graduate responses 0 TIME SINCE GRADUATING FROM

CPMGENDER Less than 1 year 1

Male 1 2-5 years 1Female 1 6-10 years 0

11+ years 0AGE Not a graduate 0

Less than 25 0 Blank 026-30 031-35 0 AREA OF EMPLOYMENT36-40 0 State 241-45 0 Federal 046-50 0 County/Parish 051-60 2 Town/City 061+ 0 Non-profit 0

MONEY SAVED Private 0Does not apply 1 Blank 0Unknown 0 HIGHEST EDUCATIONAL LEVEL COMPLETYes 1 High School 0No 0 Associate’s 1Blank 0 Bachelor’s 0

TANGIBLE BENEFITS Master’s 0Promotion 1 Master’s + 1College credit 1 Blank 0Continuing education credit 0 REASONS FOR TAKING CPMPay raise 1 Belief that CPM would improve my skills 2Equivalency 0 Job requirement 0No Benefits 1 Self-satisfaction 1

PROJECT: CHECK ALL THAT APPLY Road to Promotion 0 Completed for your own agency 1 Pay raise 0Completed for another agency 0 Recommend 0Completely implemented 1Partially implemented 0 HAS MGMT RESPONSIBILITY

INCREASEDSaved money 1 Yes 2Earned money 0 No 0Improved quality of service-internal 0 Blank 0Improved quality of service-external 1Provided information for future planning 0 HOW MUCH DID CPM HELPFulfilled an agency requirement 1 No Change 0Improved staff efficiency 1 Limited improvement 1

Increased staff retention 0 Meaningful improvement 1Improved staff morale 0 Substantial improvement 0Other 1 Blank 0

INDIANA (No Program) BENEFITS CPM TRAINING BROUGHT OVERALL VALUE THAT YOUR EMPLOYER

RECEIVEDProfessional image as an individual 2 No Value 0Professional image as a manager 1 Limited Value 0Improved organization skills 2 Meaningful Value 1Marketability 2 Substantial Value 1Networking skills 2 Blank 0Professional development 2Personal job expertise 1Increased flexibility 1Other 0No benefits 0

SKILLS

NOCHANGE

LIMITED IMPRVMNT

MEANINGFUL IMPRVMNT

SUBSTANTIALIMPRVMNT

NOIMPRVMNT

NEEDED BLANKCOMMUNICATIONOral/Written 0 0 2 0 0 0Negotiation/Mediation

1 1 0 0 0 0

Communications 0 0 2 0 0 0LEADERSHIPDecisiveness 0 0 1 1 0 0Strategic Planning 0 1 0 1 0 0Innovation 0 0 1 1 0 0Problem Solving 0 0 1 1 0 0Financial Management 0 1 0 0 0 1Technology Management

0 1 1 0 0 0

HUMAN RESOURCEMANAGEMENTInterpersonal 0 0 2 0 0 0Diversity 0 1 0 1 0 0Conflict Management 0 1 0 1 0 0Handling Grievances 1 0 0 1 0 0Team Building 0 0 1 0 0 1Improved EmployeeRelations

0 1 0 1 0 0

PROJECT MANAGEMENTWork Process: Management

0 1 0 1 0 0

Work Process: Improvement

0 1 1 0 0 0

Work Process: Redesign

0 1 0 1 0 0

Planning/Goal Setting 0 0 2 0 0 0Problem Solving 1 0 0 0 0 1Team Building 0 0 2 0 0 0TIME/WORK MANAGEMEWorkload Organization 0 1 1 0 0 0Meeting Timelines 0 1 0 1 0 0

KANSAS (Accredited)

KANSAS (Accredited) NUMBER OF SURVEYS AACPM MEMBER

# of surveys e-mailed 140 Yes 56# of survey returned 129 No 73# of graduate responses 128 Blank 0# of non-graduate responses 1 TIME SINCE GRADUATING FROM CPM

GENDER Less than 1 year 28Male 53 2-5 years 79Female 76 6-10 years 21Blank 0 11+ years 0

AGE Not a graduate 1Less than 25 0 Blank 026-30 131-35 7 AREA OF EMPLOYMENT36-40 7 State 11341-45 23 Federal 146-50 42 County/Parish 751-60 45 Town/City 561+ 1 Non-profit 0

MONEY SAVED Private 2Does not apply 25 Blank 1Unknown 44 HIGHEST EDUCATIONAL LEVEL COMPLETEYes 46 High School 25No 8 Associate’s 14Blank 6 Bachelor’s 59TANGIBLE BENEFITS Master’s 18Promotion 14 Master’s + 11College credit 27 Blank 2Continuing education credit 33 REASONS FOR TAKING CPMPay raise 12 Belief that CPM would improve my skills 107Equivalency 8 Job requirement 0No Benefits 53 Self-satisfaction 67

PROJECT: CHECK ALL THAT APPLY Road to Promotion 25 Completed for your own agency 81 Pay raise 4Completed for another agency 3 Recommend 27Completely implemented 27Partially implemented 31 HAS MGMT RESPONSIBILITY

INCREASEDSaved money 12 Yes 65Earned money 2 No 64Improved quality of service-internal 59 Blank 0Improved quality of service-external 38Provided information for future planning 41 HOW MUCH DID CPM HELPFulfilled an agency requirement 9 No Change 2Improved staff efficiency 48 Limited improvement 26

Increased staff retention 7 Meaningful improvement 82Improved staff morale 30 Substantial improvement 17Other 16 Blank 2

KANSAS (Accredited) BENEFITS CPM TRAINING BROUGHT OVERALL VALUE THAT YOUR EMPLOYER

RECEIVEDProfessional image as an individual 92 No Value 2Professional image as a manager 90 Limited Value 29Improved organization skills 67 Meaningful Value 68Marketability 52 Substantial Value 30Networking skills 63 Blank 0Professional development 99Personal job expertise 58Increased flexibility 51Other 8No benefits 2

SKILLS

NOCHANGE

LIMITED IMPRVMNT

MEANINGFUL IMPRVMNT

SUBSTANTIALIMPRVMNT

NOIMPRVMNT

NEEDED BLANKCOMMUNICATIONOral/Written 11 37 67 9 3 2Negotiation/Mediation

8 39 63 12 3 4

Communications 6 37 65 17 3 1LEADERSHIPDecisiveness 10 37 56 21 5 0Strategic Planning 12 42 49 18 2 6Innovation 13 50 45 13 5 3Problem Solving 10 38 54 18 2 7Financial Management 42 51 25 5 5 1Technology Management

49 45 27 5 2 1

HUMAN RESOURCEMANAGEMENTInterpersonal 9 40 51 18 1 10Diversity 22 48 43 11 5 0Conflict Management 8 35 64 21 0 1Handling Grievances 22 43 48 13 2 1Team Building 11 38 51 23 1 5Improved EmployeeRelations

12 44 52 17 2 2

PROJECT MANAGEMENTWork Process: Management

12 52 50 13 1 1

Work Process: Improvement

11 50 51 12 1 4

Work Process: Redesign

20 57 35 13 1 3

Planning/Goal Setting 9 48 50 15 2 5Problem Solving 9 46 49 20 3 2Team Building 11 40 51 16 5 6TIME/WORK MANAGEMENTWorkload Organization 24 55 40 7 3 0Meeting Timelines 28 51 37 8 4 1

KENTUCKY (Accredited) NUMBER OF SURVEYS AACPM MEMBER

# of surveys e-mailed 72 Yes 29# of survey returned 42 No 13# of graduate responses 40 Blank 0# of non-graduate responses 2 TIME SINCE GRADUATING FROM CPM

GENDER Less than 1 year 6Male 9 2-5 years 27Female 33 6-10 years 5Blank 0 11+ years 2

AGE Not a graduate 2Less than 25 0 Blank 026-30 031-35 2 AREA OF EMPLOYMENT36-40 4 State 3941-45 8 Federal 046-50 11 County/Parish 051-60 11 Town/City 061+ 5 Non-profit 0

MONEY SAVED Private 1Does not apply 12 Blank 2Unknown 11 HIGHEST EDUCATIONAL LEVEL COMPLETEYes 17 High School 7No 2 Associate’s 3Blank 0 Bachelor’s 17

TANGIBLE BENEFITS Master’s 8Promotion 11 Master’s + 7College credit 2 Blank 0Continuing education credit 6 REASONS FOR TAKING CPMPay raise 30 Belief that CPM would improve my skills 31Equivalency 9 Job requirement 2No Benefits 3 Self-satisfaction 16

PROJECT: CHECK ALL THAT APPLY Road to Promotion 17 Completed for your own agency 29 Pay raise 12Completed for another agency 3 Recommend 6Completely implemented 13Partially implemented 7 HAS MGMT RESPONSIBILITY

INCREASEDSaved money 2 Yes 27Earned money 2 No 15Improved quality of service-internal 20 Blank 0Improved quality of service-external 8Provided information for future planning 17 HOW MUCH DID CPM HELPFulfilled an agency requirement 7 No Change 3Improved staff efficiency 13 Limited improvement 3

Increased staff retention 2 Meaningful improvement 28Improved staff morale 12 Substantial improvement 8Other 6 Blank 0

KENTUCKY (Accredited) BENEFITS CPM TRAINING BROUGHT OVERALL VALUE THAT YOUR EMPLOY

RECEIVEDProfessional image as an individual 32 No Value 2Professional image as a manager 20 Limited Value 6Improved organization skills 23 Meaningful Value 18Marketability 22 Substantial Value 16Networking skills 24 Blank 0Professional development 38Personal job expertise 20Increased flexibility 20Other 2No benefits 1

SKILLS

NOCHANGE

LIMITED IMPRVMNT

MEANINGFUL IMPRVMNT

SUBSTANTIALIMPRVMNT

NOIMPRVMNT

NEEDED BLANKCOMMUNICATIONOral/Written 0 13 21 6 2 0Negotiation/Mediation

3 20 12 6 0 1

Communications 0 13 16 9 1 3LEADERSHIPDecisiveness 3 7 23 8 1 0Strategic Planning 4 12 17 8 0 1Innovation 4 14 17 6 1 0Problem Solving 0 10 21 8 1 2Financial Management 11 22 4 0 1 4Technology Management

13 19 6 1 2 1

HUMAN RESOURCEMANAGEMENTInterpersonal 1 7 19 12 2 1Diversity 4 10 21 4 3 0Conflict Management 2 7 23 8 1 1Handling Grievances 6 11 13 7 2 3Team Building 2 11 10 16 1 2Improved EmployeeRelations

2 5 23 10 1 1

PROJECT MANAGEMENTWork Process: Management

5 11 19 7 0 0

Work Process: Improvement

2 20 14 5 0 1

Work Process: Redesign

6 18 15 1 0 2

Planning/Goal Setting 2 6 23 9 1 1Problem Solving 1 9 24 6 1 1Team Building 3 9 17 11 1 1TIME/WORK MANAGEMEWorkload Organization 2 12 23 3 2 0Meeting Timelines 3 11 17 5 5 1

LOUISIANA (Accredited)NUMBER OF SURVEYS AACPM MEMBER

# of surveys e-mailed 1119 Yes 63# of survey returned 75 No 11# of graduate responses 71 Blank 1# of non-graduate responses 4 TIME SINCE GRADUATING FROM CPM

GENDER Less than 1 year 0Male 23 2-5 years 38Female 52 6-10 years 15Blank 0 11+ years 18

AGE Not a graduate 4Less than 25 0 Blank 026-30 031-35 1 AREA OF EMPLOYMENT36-40 1 State 7441-45 13 Federal 046-50 14 County/Parish 051-60 39 Town/City 061+ 7 Non-profit 0

MONEY SAVED Private 0Does not apply 7 Blank 1Unknown 19 HIGHEST EDUCATIONAL LEVEL COMPLETEYes 19 High School 7No 0 Associate’s 6Blank 30 Bachelor’s 36

TANGIBLE BENEFITS Master’s 15Promotion 14 Master’s + 10College credit 3 Blank 1Continuing education credit 18 REASONS FOR TAKING CPMPay raise 17 Belief that CPM would improve my skills 62Equivalency 1 Job requirement 7No Benefits 7 Self-satisfaction 48

PROJECT: CHECK ALL THAT APPLY Road to Promotion 14 Completed for your own agency 63 Pay raise 0Completed for another agency 1 Recommend 18Completely implemented 37

17 HAS MGMT RESPONSIBILITYINCREASED

Saved money 8 Yes 61Earned money 3 No 13Improved quality of service-internal 50 Blank 1Improved quality of service-external 24Provided information for future planning 31 HOW MUCH DID CPM HELPFulfilled an agency requirement 11 No Change 3Improved staff efficiency 37 Limited improvement 5

Increased staff retention 4 Meaningful improvement 45Improved staff morale 21 Substantial improvement 19Other 9 Blank 3

LOUISIANA (Accredited) BENEFITS CPM TRAINING BROUGHT OVERALL VALUE THAT YOUR EMPLOYER

RECEIVEDProfessional image as an individual 57 No Value 2Professional image as a manager 54 Limited Value 7Improved organization skills 56 Meaningful Value 45Marketability 26 Substantial Value 21Networking skills 44 Blank 0Professional development 63Personal job expertise 41Increased flexibility 41Other 8No benefits 0

SKILLS

NOCHANGE

LIMITED IMPRVMNT

MEANINGFUL IMPRVMNT

SUBSTANTIALIMPRVMNT

NOIMPRVMNT

NEEDED BLANKCOMMUNICATIONOral/Written 7 16 43 8 1 0Negotiation/Mediation

4 16 43 9 1 2

Communications 3 12 43 15 2 0LEADERSHIPDecisiveness 5 14 41 14 1 0Strategic Planning 4 18 30 18 0 5Innovation 2 24 36 12 0 1Problem Solving 5 13 35 18 0 4Financial Management 19 27 21 3 0 5Technology Management

18 28 22 6 0 1

HUMAN RESOURCEMANAGEMENTInterpersonal 5 14 41 13 1 1Diversity 8 23 30 12 2 0Conflict Management 1 14 40 16 0 4Handling Grievances 10 19 20 11 0 5Team Building 1 15 38 19 0 2Improved EmployeeRelations

3 18 36 12 2 4

PROJECT MANAGEMENTWork Process: Management

2 16 41 15 0 1

Work Process: Improvement

2 17 42 10 0 4

Work Process: Redesign

6 25 31 11 0 2

Planning/Goal Setting 4 16 43 11 0 1Problem Solving 3 12 42 18 0 0Team Building 1 16 39 16 0 3TIME/WORK MANAGEMEWorkload Organization 9 27 29 9 1 0Meeting Timelines 11 22 30 7 3 2