Post on 24-Apr-2015
description
ICT & DEVELOPMENT
ICT Services Fundamentals for National Development
PRESENTOR:
JOHN J. MACASIOTechnology Officerwww.onecitizen.net
PRESENTATION AGENDA
ICT Services and ICT4D Agenda ICT Decision Imperatives ICT Services and e-Citizen Solutions
ICT SERVICES DESCRIPTION:
It refers to the align use of information and communications technology (such as computing devices, software, development methods, technical skills, programming tools, web applications, multimedia, local area networks, Internet, mobile phone, broadband, etc) that have the ability to improve or optimize the performance and value creation of the country, organization and people.
ICT ENVIRONMENT DOMAIN3
DATAENVIRONMENT
2
APPLICATIONENVIRONMENT
1
OPERATINGENVIRONMENT
Image & VideoViewing
WebApplication &
DataServices
DocumentsProcessing
InternetBrowsing
Communication& Collaboration
DocumentFiles
MultimediaFiles
TransactionalData
4
CONNECTIVITYENVIRONMENT
DigitalSecurity
ICT SERVICES CHALLENGES
ICT services design must enable the realization of the strategic development goals and the drivers of improvement.
ICT services building and implementation must bring the expected quality of experience.
ALIGN DEVELOPMENT AGENDA
PHILIPPINES MTDP -2004-2010
Economic Growth and Job Creation Social Justice and Basic Needs Education and Youth Opportunity Anti Corruption and Good Governance
GISP 2000 – Where Now?
Faster and better delivery of public goods and services
Greater transparency in government operations
Increased capacities of public sector organizations
Proactive participation of citizens in governance
Information System of Governance for:
GISP 2000 – Where Now?
A globally competitive economy Accelerated development of human
resources and eradication of poverty Equitable spatial distribution of
development, economic activity, and population
Sustainable development of natural resources
Improved peace and order More effective governance
Supported National Development Goals:
ICT IMPACT TO SOCIAL & ECONOMIC DEVELOPMENT (World Bank 2009 Report) Mobile phones and Internet increase the
opportunities to reach remote location and the much wider population base, including those with low level income and literacy in order to acquire knowledge, to share information, to transact business, and to receive services.
Broadband networks plays a catalytic role in the development of trade and e-government.
ICT IMPACT TO SOCIAL & ECONOMIC DEVELOPMENT (World Bank 2009 Report)
Trade in ICT goods and services has sparked export-led growth and job creation. Jobs in IT services and IT-enabled services create jobs in other sector.
ICT applications are also transforming how governments deliver public services to citizens and businesses.
ICT DECISION IMPERATIVES
1. ICT PRINCIPLES
Decision on the high level statements on how ICT is to be used by the organization in order to bring about the business and service principles in pursuing the social and economic development goals.
2. ARCHITECTURE
Decision on the integrative model and the set of performance, process, data, application and technology reference standards to guide the organization to logically mapped out the requirements and metrics to be implemented in the solution development and delivery of ICT services.
ICT DECISION IMPERATIVES
3. ICT INFRASTRUCTURE
Decision on the integrative, standard-based and strategic approaches to acquire and construct the ICT foundation of the organization’s operating platform, network, application, databases, security and business continuity.
ICT DECISION IMPERATIVES
4. APPLICATION SOLUTION NEEDS
Decision on suitable ICT application to be acquired or developed to enable the technology mediated process to create, capture, share, and re-use information, and to mediate communication, transaction and interactivity.
ICT DECISION IMPERATIVES
5. ICT INVESTMENT AND PRIORITIZATION
Decision about how much and where to invest in ICT. It involves process considerations on ICT project approval, justifications, funding, and sourcing.
ICT DECISION IMPERATIVES
6. ICT GOVERNANCE
Decision on how the performance of ICT shall be managed, roles and accountability defined, and the delivery of outcomes be controlled.
ICT DECISION IMPERATIVES
ICT SERVICES FOR DEVELOPMENT
•PEOPLE•PROCESS•INFORMATION•TECHNOLOGY
e-government
e-commerce
e-knowledge
e-social network
e-security
Connectivity& Access
E-CITIZEN SOLUTION FOR DEVELOPMENT
E-GOVERNMENTINFORMATION
SYSTEM
NATIONALLEARNING
KNOWLEDGESYSTEM
CITIZENSOCIAL
NETWORKSYSTEM
ICT4DEVELOPMENT DATABASE SERVICES
EXTERNALINFORMATION
SERVICESPROVIDERS
ICT4DEVELOPMENT APPLICATION SERVICESICT4DEVELOPMENT APPLICATION SERVICES
NATIONAL SECURITY &DISASTER
MANAGEMENT
E-CITIZENLOG-IN
END NOTE ICT4D E-GOVERNMENT:
“ICT is expensive and complex. It isalso a “disruptive technology.” It changes
the ways bureaucracies organize and work, power is distributed or controlled, and information is shared or protected.”
END NOTE ON E-GOVERNMENT:
E-government projects have a mixed record. The main barriers are institutional—lack of leadership and the capabilities needed to leverage ICT for development strategies and to integrate ICT investments with
organizational, process, and skill changes.”
-World Bank Report IC4D 2009: Extending Reach and Increasing Impact
End of Presentation:
Question and Answer