Company Profile

2015

Information and Communication Technology

1- Introduction

2- Services Overview

3- References

4- Value Proposition

5- Conclusions

6- Vendors

Index

Introduction

Founded in the UAE Since 2014, Part of the multi-national Ibtekkar group which operates with over $10 Millions of turnover annually.

Systems Integrator for ICT Infrastructure and Application services

Partnership with major International vendors and manufacturers in various categories

Dedicated customer and equipment service support Centre in the UAE

Innovative Solutions and solutioning

Structured Cabling Solutions

Vast product range covering fibre optic, copper solutions

Trained in-house expertise on Copper and Fibre Termination

Specialised solutions for various models (Enterprise, Access, FTTH)

Intelligent cabling solutions (Monitoring and Asset Management)

Installations are approved by Service Providers (ETISALAT, DU)

Installation and documentation procedures which follow latest standards and best practices

Solutions overview

Converged Data & Voice Solutions

Fit-for-purpose, highly available and secure networking technologies

Converged applications and services delivery

Voice and Unified Communications

Application integration (Voice Mail, Call Accounting)

Unified communications supporting analogue, IP, SIP and hybrid communications

Monitoring and Network Management Platforms

Wireless and Mobility Solutions

• Corporate and Campus-wide Secure Wireless Coverage

• Support for Multiple Mobility Applications

– Corporate Wireless Internet

– Voice Over Wireless LAN for Mobile Staff

– Support for handheld devices (Point of Sale terminals, Smart phones)

– Location and asset tracking : People , Equipment Location Based Services

Security Auditing

• Ibtekkar security auditing services are designed to meet the needs of wide range of organization. Through a combination of on-site audits of your Information systems configuration, your corporate policies and procedures, together with automated assessment of your systems to discover potential vulnerabilities, we provide you with a comprehensive risk assessment of your current security environment, and specific recommendations to remediate any potential weaknesses that might be found.

Services List :

• Defining security policies

• Security Assessment and assurance

• Security audits

• Security consultation

ELV Solutions

• CCTV Solutions approved by the authorities

• Access control solutions

•IPTV Solutions

•Public address

•Specialized in enterprise infrastructure solutions, servers and storage

• System Software including security, virtualization, application services (remote log-in, VPN), IT management & storage data center solutions

Server Technology Solutions

VENDOR PARTNERSHIPS AND INSTALLATION BASE

Infrastructure- Vendor list

Call Center - Vendor list

1- Customer interaction management from CRM and Call center in one company understand it all.

2- Security consultants team ranked as the top in the industry.

3- Geographical distributed team with all nationalities and cultures to truly understand the clients environment.

VALUE PROPOSITION

Ibtekkar Edge

• Call Center Services and Unique expertise

• Security Services and Unique expertise

• Infrastructure consultation and assessment .

• Health Care HIS and new innovative solutions

• Banking Security expertise and knowledge.

• End to End solutions ( Cabling , ELV , IPTV)

Ibtekkar Confidential

• Account Managers and Sales consultants sit down with customers and attempt to address their key technical and operational requirements.

• Our implementation resources inspect sites and work areas to plan ahead for key requirements, facilities, constraints, and risks.

• Project execution is audited and followed up to ensure quality in the delivery, execution, implementation, testing, and customer handover.

• Great emphasis is placed on MANUFACTURER WARRANTY and meeting or even exceeding our SERVICE LEVEL AGREEMENTS.

References

Hospitality Reference

• Ibtekkar DWC LLC

P.O. Box 123716| Dubai| UAE

• Tel: +971 4-2804949 | FAX: +971 48160010