Post on 26-Jul-2015
PotashCorp.com
Candace Laing
Senior Director, Organization and Talent Development
April 30, 2015
Learning Content
Management:
System or Strategy?
IBM Smarter Workforce Summit
Production
• Mined from natural mineral
deposits left by ancient
evaporated seas
Crop Benefits
• Root strength, disease
resistance; enhances taste,
color and texture of food
Other Uses
• Water Softeners, Food
Products, Soaps, Drilling
Muds, Animal Feed
Production
• Synthesized from air
Crop Benefits
• Speeds plant growth
Other Uses
• Resins, Plastics, Adhesives,
Emission Controls, Animal
Feed, Pharmaceuticals
Nitrogen
Production
• Mined from ancient sea fossils
Crop Benefits
• Speeds crop maturity
Other Uses
• Food Products, Animal Feed,
Metal Treatment, Detergents
and Cleaners
Phosphate Potash
N-P-K – Three Essential Crop Nutrients
PotashCorp Overview
World’s largest fertilizer producer by capacity;
#1 in potash and among the largest in nitrogen
and phosphate.
Canadian potash operations and strategic
offshore investments position us to benefit
from growth markets.
Functions
Organization and Talent Development
A key differentiator in performance
Learning Content Management
• Strategic value is placed on learning content
• Alignment of critical content across lines of the business and/or enterprise
• Course development time/cost is a consideration as is the agility and nimbleness
with which content can be changed to meet the changing needs of the business
System or Strategy?
Learning Content Management
We didn’t know what we didn’t know with respect to Learning Content
Management Systems, but we had an objective to align training across the
company. For us, this meant finding a way to facilitate collaborative authoring and
develop a single repository of our learning resources. This led us to pursuing a
Learning Content Management System as a key part of our overall strategy.
It is important to ensure content development needs are identified and well
understood in the context of any company’s overall learning strategy.
Benefits include
Learning Content Management Systems
• Provides opportunity to increase course development efficiencies through
automation of labour-intensive aspects and reuse of existing training materials
• Increases quality of training materials through use of training templates in multiple
formats and ability to publish training with interactive components
• Creates a single repository (common library) and facilitates easier content
updates – i.e. the learning function increases in agility
Warehouse vs Store
What is the difference between LCMS and LMS?
• LCMS automates aspects of development and management of learning content
and materials and LMS provides a platform for distribution and tracking
Getting started with Learning Content Management
To create asset based learning content
that helps us achieve business goals.
What is our objective?
Learning Content Management
Single Source Content
Develop Once – Create
Multiple Outputs
REUSABLE LEARNING OBJECTS
COMPUTER-BASED
LEARNING
OBSERVATION CHECK LISTS
INSTRUCTOR MATERIALS -
SLIDES, GUIDE
PARTICIPANT MATERIALS
JOB AIDES
Governance
How are decisions about learning content made?
Structure & Workflow
How is the learning content created and
maintained?
How is the learning content organized
and accessed?
Standardize & Reuse
What can be standardized across nutrients and across
organization?
What learning content do we and our learners use
and reuse?
3 Pillars of Learning Content Management Strategy
Learning Content Management Strategy
Who are the Content Owners?
Managing Learning Content
Course Template for consistency
Template for Course Development
Metadata and Standardization
Learning Content Search
What will learners see?
Learning Content Management System (LCMS)
What do Content Reviewers see?
Learning Content Management System (LCMS)
Collaborative Process
Learning Content Review
• Struggles early on with the “how” of collaborating on aligning our content…
• …Incorporated Learning Content Management as a key part of our strategy
• Assigned a strategy leader for Learning Content Management
• Selected a Learning Content Management System
• Implemented the LCMS which included configuration of course templates,
workflows and training for authorized users. Next steps include training for
content reviewers
• We are “live” with the LCMS and currently building and migrating content
• Extensive communication throughout the company about a shifting paradigm
regarding effective learning content management and its benefits
Our Change Process – to date…
There’s more online:
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Thank you