Post on 15-Mar-2022
• IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
• Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision.
• The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract.
• The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.
2
Please note
IBM Watson IoT / © 2018 IBM Corporation
Specialty Surrounds
• User Group Meetings
• Executive 1-1 program
• Solution Center and
Activations
• Executive Program
• IBM and Business
Partner Seller Academy
Event Highlights
• Four Academies
• Over 1500 attendees (NA)
• Product innovations and
announcements
• 4 academies with 300+
elective sessions featuring
client case studies
• Certifications, Labs and
Hands-on Demo Center
Featuring latest IoT Solutions and top industry experts to help you unlock new business value and opportunities for optimization.
Four Academies:
– Maximo Academy
– TRIRIGA Academy
– Engineering Academy
– IoT Platform Academy
Orlando April 23-25
IBM IoT Exchange 2019
Unlock new value from data with AI
London June 11Paris June 13Berlin June 18-19 Sydney July 23-24 or 30-31
Incredible Value for $995
• Access to virtually every Maximo SME and Executive from IBM and Business Partner If you have a question about Maximo, APM, Visual Insights, manufacturing, SaaS, services - virtually anything related to our entire current and new ground breaking AI offerings we will have the right person there. You will have access to the entire Watson IoTs senior leadership team across development, services, and sales and to over 400 folks from 50+ partners and known visionaries in asset optimization.
• More programming and demos specific to our solutions, roadmaps and client success stories than ever before At Maximo Academy we will have 55 sessions spanning every industry, 12 demos and 5 activations in our fully SME staffed expo hall, no charge certifications, 12 hands-on lab topics, and access to the three other academies. Our sessions center around our Maximo suite, but we also dive into other areas our clients and their peers care about deeply in operations and asset management.
•
Visionary keynotes and business transformative client stories Supercharge your assets and your business with 2 Maximo Academy keynotes
• Countless networking opportunities with your industry leading peers from every level of the organization - senior level executives to practitioners Networking provides opportunities so we can all expand our expertise and think about IoT, EAM, APM and Production Optimization capabilities in new and exciting ways. Maximo ecosystem all together on same floor
•
• Access to cross-WIoT portfolio content IoT Exchange has 4 Academies. Clients can attend IoT Platform, TRIRIGA and Engineering Academies on the same ticket.
• Receive outstanding value 2.5 days of content with Advisory Board, Executive Track for a conference price of $995.
60+ Sessions Covering EAM, APM, Production OptimizationTitles Client
Making Maximo work for your users: Maximo UX Panel PNNL
Building your strategic roadmap to EAM improvement Cohesive Solutions (Northrup)
Maximizing your Maximo performace IBM
Field Management and mobility; Anywhere, anytime, any asset Tenaga Nasional Berhad (TNB)
Optimizing remote operations with Location Based Services ESRI
Rapid ROI with IBM MRO Inventory Optimization IBM
Business system integration; from API to ERP and beyond CHS, Inc.
Moving EAM to the Cloud: Benefits and client Experiences IBM
Putting Data, Analytics and Machine Learning to work with IBM
MaximoAccenture
Fleet with Grupo Bimbo Grupo Bimbo
Smarter Civil Infrastructure for the future digital inhabitant Atkins Global
Optimize Assets and Resources with IBM Maximo Scheduler IBM
EAM for Fleets: Rolls Royce's utilization of Maximo for Aviation to
hit SLAsRolls-Royce North America
High Flying Results: Improving Airport Operations with IoT
SolutionsEDI Data
myExperience –Human Performance Management in Maximo
HSEGreat River Energy
Reducing time and cost to setup supply chain and maintenance
management: Raytheon's experience of running multiple
programs with one Maximo instance
Raytheon
Evolving your asset management organization with IBM Maximo ZNAPZ BV
Power to the People: Driving value with the IBM Maximo
Workcenters
Action! Ensuring Show Quality Standards at Universal with
Maximo InspectionsNBC Universal
Facilities of the future with BIM, Digital Twin and IBM Maximo
Using EAM, AI and the IoT to solve the Rural Connectivity
ChallengeRevolution D, Inc.
Building your Blockchain strategy with IBM Maximo Accenture
Seeing your assets in new ways with Maximo and Augmented
Reality IBM Research
Subject to change
Titles Client
How to Create and Implement a Digital Transformation Roadmap MaxGrip
From Zero to Hero in 10 Weeks with AI in Continuous Manufacturing IBM
Innovating Maximo for tomorrow IBM
From Preventive to Predictive Maintenance: 5 Ways to Supercharge
your Maintenance Strategy IBM
Journey from EAM to APM for Energy and Utilities IBM
Oncor Electric: How we became a data driven organization Oncor Electric Delivery
Production Quality Transformation Armstrong
How an Automotive Leader Embraces Advanced Analytics to Maximize
Production in Welding Operations IBM
Visual Inspection for Automotive Toyota
Real World Industrial Data meets Watson IoT Telit IoT Platforms
Bearing surface defect inspection with IBM Visual Insights IBM (Schaeffler story)
Digital Twin: How IBM and Siemens are improving product
performance, maintenance, and operations Siemens+IBM
How AI Principles are Transforming Manufacturing: End-End IoT
Factory transformation and Path to Industry 4.0 IBM & Envision
Predictive Asset management for Smart Airports – Leveraging the
power of Maximo and APM Wipro+IBM
Next Best Action for Maximo APM Asset Health Insights: Providing AI
driven guidance to optimizing the value based reliability of your assets. IBM Research
Bridging the Gap between the Boardroom and the Field with Maximo
and IoT Solutions
Total Resource
Management (TRM)
Simulate to Eliminate Risks using Cognitive Maintenance
ManagementTech Mahindra
How to combine Asset Health and Asset Criticality MaxGrip
Maximo APM Asset Health and Predictive Maintenance Roadmap IBM
The Future of Manufacturing with AI: 2020 and Beyond IBM Research
Maximo Production Optimization and Production Quality Insights
Roadmap IBM
Maximo APM Equipment Maintenance Assistant IBM
Maximo Demos and ActivationsDemo Description
Maximo Assistant and
Augmented Reality
Increase productivity and safety with voice
interactions
Maximo Field Management Smart scheduling, mobility, dispatching and repair
Maximo MRO Inventory
Optimization
Optimize maintenance, repair and operations
inventory
Maximo Work Centers Keep critical assets operating at maximum
efficiency
Maximo Industry Solutions Industry expertise and best-practice content
Maximo APM for Energy and
Utilities
Analytics for improved asset utilization and
performance
Maximo for OperationsOptimize production and quality with analytics and
AI
IBM Watson IoT / © 2018 IBM Corporation
Subject to change
Activation Key Focus
Powered by AI Robot Arm Quality, Throughput, PdM
APM Activation AI powered Maintenance
Hammer Augmented Reality and PdM
Kone PdM, Maintenance
Worker Safety Worker Safety, HSE
Hands-on Labs and WorkshopsTopic Title
Cognos Analytics
Get started with Maximo and Cognos Analytics today! With its streamlined features focusing on ease of
use and visualizations, your business users will easily be able to discover new insights on their Maximo
data in Cognos Analytics.
Asset Performance Management Getting started with Maximo APM – Asset Health Insights and Predictive Maintenance Insights
Equipment Maintenance Advisor
Use IBM Watson AI and analytical tools to drive repair recommendations with IBM Equipment Maintenance
Assistant
Visual Insights Making the most of your assets with Maximo Production Quality Insights - Visual Insights
Maximo Best practices for customization Maximo customization Best Practices
Workcenter setup and technology overview Maximo WorkCenter technology and setup - how to get started
Maximo Serviceability/MMT Maximo Serviceability and Tools for Troubleshooting Maximo
Workcenters – Work Management & Configuration Getting started with work management work centers
Workcenters – Supply Chain Get started with the Inventory Management work center
APM for E&U Getting started with Maximo APM for Energy and Utilities
Workcenters – Inspections Maximo Inspection Work Centers - Today and Beyond
Automation Scripting Everything you wanted to know about Maximo Automation Scripting
Formulas How to make use of Formulas in Maximo
Acoustic Insights
Building an AI-based automated listening system with Maximo Production Quality Insights - Acoustic
Insights
2 Complimentary Proctored Certifications
IBM Watson IoT / © 2018 IBM Corporation
Attendees can earn their IBM professional certifications during the IoT Exchange.
There will be three new certifications available and attendees are eligible to take up to two of any of the certifications at no charge.
• IBM Watson IoT Maximo EAM/APM Solutions Architect V1• IBM Maximo Asset Management V7.6 Infrastructure and
Implementation• IBM Maximo Asset Management V7.6 Functional Analyst
Imperatives challenging remote operations
Asset Reliability
Rising Operating Cost
Replacement strategies
Industry Transition
Repair MRO Inventory
Productivity of technicians
Knowledge Attrition
Attracting New Talent
Physical Demands
Sustainability &
Regulatory
Health & Safety
Training gaps
Impacting Today’s Field Workforce
20%Fail 1st Fix
30%Retiring
32%Turnover
25%3rd party Techs
1.5XHiring Cost
Complex and ever-evolving products requires constant Knowledge Management
Maximo
Anywhere
Mobile Value
Field Service Management Mission
Optimally plan and dispatch field resources
and their stocked vehicles to a geographic
location in a timely manner
to meet service commitments.
Anytime, anywhere, any asset…
Maximo
Anywhere
Mobile Value
Field Service Management
Anytime, anywhere, any asset…
Any time
• Maximo Scheduler Plus
Any Asset
• Augmented Reality
• Maximo Equipment
Maintenance Assistant
• Maximo Network on
Blockchain
Anywhere
• IBM Maximo EAM
• Maximo Anywhere
• Maximo Spatial
Maximo
Anywhere
Mobile Value
Field Service Management
Anytime, anywhere, any asset…
Any time
• Maximo Scheduler Plus
Any Asset
• Augmented Reality
• Maximo Equipment
Maintenance Assistant
• Maximo Network on
Blockchain
Anywhere
• IBM Maximo EAM
• Maximo Anywhere
• Maximo Spatial
Managing Assets Requires a Strong Core
Maximo provides a
comprehensive
solution for
managing physical
assets on a
common platform,
maintaining all
asset types, across
the lifecycle
15%average increase in
asset life
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Builds the Foundation for Maximo Field Service Management
Scheduler/Scheduler Plus
Optimize work scheduling
via resource leveling or
capacity planning
Planning of Work
Assignment of Work
Mapping of Work
Completion of Work
Scheduler/Scheduler Plus
Optimize assignment based
on geolocation, craft, skill,
weather
Spatial/Anywhere
Dynamic optimization of
work routing with
Esri/Google/Bing maps
Anywhere, EMA, MAC
Real-time order and status,
guidance on inspect and
repair
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Maximo Anywhere Mobile value
Connected
Dis-connected
Support
Single Field Service
Maximo solution
Leverages device specific
features (Voice To Text)
Reduces data entry errorsImproves work
efficiencies
Streamlines business
processes
Visual map displaysProvides critical Industry
solution applications
Ensures regulatory
compliance
(eSig)
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Continuous feature enhancements
• Modernized User interface
• Performance feature focus
• Connectivity updates
• Serviceability features
• Installation process updates
• Ease of build and deployment features
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Continuous information
*New* Self-paced Dev Works customization examples
*New* Self-paced Badged IoT Academy Anywhere Config (March)
*New* Lab Services Advanced Configuration Certified Badge
(Spring)
http://bit.ly/2O0NBdU
Skilled Badge
Certifications
Maximo
Anywhere
Mobile Value
Field Service Management
Anytime, anywhere, any asset…
Any time
• Maximo Scheduler Plus
Any Asset
• Augmented Reality
• Maximo Equipment
Maintenance Assistant
• Maximo Network on
Blockchain
Anywhere
• IBM Maximo EAM
• Maximo Anywhere
• Maximo Spatial
Maximo Scheduler Plus – Appointment Setting
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• Book customer appointments within Maximo using a simple graphical interface
• Incorporate weather data for more efficient scheduling - minimize cancellations / reschedules
• Automatically notify customers of appointment, cancellation, reschedule and ETA
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• Dispatcher monitors and
responds to on-going work out in
the field:
• View Work Order assignments in a
calendar and map view to
understand the dynamic work day
• Ability to match resources with
incoming work orders, based on
location and travel time
• Automatically create optimized street
routes for the crews; auto-refresh
the dispatch view to show the latest
progress; re-optimize the in-progress
work list based on ongoing changes
Maximo Scheduler Plus - Dispatching
Map Provides More Useful Information
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Maximo Scheduler Plus – Tracking Real-time
• Dispatcher has persistent views of where the field technicians and crews are located
• View Work Order assignments and the the priority of the work orders to ensure crews are focused on the right tasks
• Change the map marker to indicate Status, Priority, Work type or Route and change the flow of work.
Maximo
Anywhere
Mobile Value
Field Service Management
Anytime, anywhere, any asset…
Any time
• Maximo Scheduler Plus
Any Asset
• Augmented Reality
• Maximo Equipment
Maintenance Assistant
• Maximo Network on
Blockchain
Anywhere
• IBM Maximo EAM
• Maximo Anywhere
• Maximo Spatial
A remotely located expert or a peer can engage a
tech and instruct a field technician on how to fix a
problem. Providing real-time training.
Both the expert and the field tech can view an asset
and then use a variety of AR-tags (annotations) to
communicate step-by-step via an AR-enabled visual
session, integrated with Maximo.
Peer Guidance: IBM Research
AR-enabled interaction between a field technician and peers
1. Create Experts in Maximo
2. Technician opens Maximo work order and
Launches a Session
3. Technician connects with an Expert in
the app
4. Technician / Expert Interact and solve issue
5. Session saved in the Maximo work order for future
reference
Maximo Integration with AR tools: Potential use case
Leverage native workflows and capture knowledge in IBM Maximo
Improves problem diagnosis and provides guidance to help technicians
identify the right action the first time
Introducing Equipment Maintenance AssistantA digital assistant for your field service teams
Point of Impact Insights
Watson AI-Powered Learning
Aggregated Data Views
IoT Sensor Data
Equipment Maintenance Assistant Data Inputs
Data from EAM Systems
Equipment & Engineering
Manuals
Industry Regulations, Standards
Watson learns from the Best Technicians, sharing expertise to Every Field Technician
5
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Equipment Maintenance Assistant provides A digital assistant for your field service teams
Ask questions in natural language Quickly retrieve passages and documents from structured and unstructured sources (web, work
orders, Asset Records)
Generate measurable business value
????
???
??
Standardize your repair processes
Employee Satisfaction
Reduce mean time to repair and improve first time fix, reducing repair
costs
Equipment Maintenance Assistant Studio
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IBM Maximo Network on Blockchain
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Challenges: - Need visibility/Traceability throughout all actors and activities- Very difficult to manage the complex relationships between
multiple vendors who supply or maintain- Customers don’t want to open Maximo to external
participants- Don’t want to store all information in Maximo
Solution:• Consistent Processes regardless of whether work is being done
inside or outside Maximo• Immutable records stored permanently within fabric providing
greater transparency of history and proof of completion
Secure Blockchain Ledger visibility for Shared
Asset Management
Maximo Customer becomes the bottleneck for all info sharing and communications
Supplier
Regulator
Maximo
Inspector
Contractor
Contractor
Regulator
Inspector
Contractor
Contractor
Supplier
Maximo
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Maximo + Blockchain use cases scenarios
Scenarios using external networks :
- Asbestos removal from a older substation - Drainage of transformer cooling oil. - Safety valve testing- Oil Gas Leak repair- Storm outage restoration
Have you outsourced maintenance and have communication and coordination challenges ?
Use Maximo Work Order in Blockchain that can be accessed by external participants to enhance data visibility and improve efficiency.
Do you need third-party to repair and secure disposal with key immutable evidence?
Use Maximo Work Order or Service Request in Blockchain to store indelible certificates and transaction records across third parties.
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Elevated Engine Temperature Detected Asset Condition Analyzed Work Order
Creation
Technician
AssignmentWork Order Case Closed Parts Replacement Preventative Maintenance Assessment
IoT SENSOR TRIGGERED EVENT
ANALYSIS
WORK ORDER CASE CLOSED
FIELD
SERVICE
INITIATE
BLOCKCHAIN
WORK ORDER
CREATION
ASSET
ASSESSMENT
AT&T & IBM Maximo: Collaborative Approach to Operations usingMaximo Asset Health Insights (MAHI) and Maximo Network on Blockchain(MNoB)
AMOC
MAHI MAHI
AMOC
MNoB
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The Future of Work…At the worksite
Augmented
Reality
Peer Advisor
& Training
Maximo
Anywhere
Mobile Asset
Management
Artificial
Intelligence
Equipment
Maintenance Assistant
Maximo Asset
Health Insights
Manage health of
critical assets
Maximo Blockchain
Network Transparency and Trust in
contracts and Supply Chains
Empowering Field Operations with Continued Innovation:
Success Stories …
Use Case: Macao Water wanted to reduce
paper and increase operational efficiencies.
Solution: Maximo Anywhere is used by field
technicians manage work and bar code
scanning to improve inventory tracking.
Additionally, they are using the mobile system
to communicate safety reminders to their
technicians.
Benefits: Eliminate large amount of paper
trail and allow Macao Water to easily track
and report work progress, inventory usage,
and support worker safety.
Use Case: Westar replaced their existing EAM
and Mobile solution for Distribution Division
with a modern Maximo based system
Solution: Maximo Anywhere is piloted by 75+
Field Workers to maintain distribution lines
and is planned to be extend it to 230
linesman.
Benefits: As younger workforce joins Westar,
they find Maximo Anywhere intuitive to use
and quickly get trained on the maintenance
processes.
Use Case: Enmax wants to reduce safety
related risks and incidents and increase the
efficiency of their field workforce.
Solution: Maximo Anywhere is piloted by 40
Field Workers to report Incidents and is
planned to be extended to 1500 users.
Benefits: Quickly report Near-Miss Hazard
and Safety Observation helping Enmax
identify and eliminate root causes and
prevent major incidents from happening.
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IBM Asset Optimization
Drive Safe Return on Assets
Using powerful AI, standard
data platforms and
advanced analytics, IBM
Field Management
solutions minimize
unplanned repair work,
increases asset availability,
lowers maintenance costs,
and reduces the risk of
equipment failure and
safety incidents,
60%Labor cost savings from
auto detection of asset
conditions
40%Reduction in
operational
maintenance costs
through prediction
50%Reduction in
Unplanned Downtime
15%Increase in Asset Life
20%Reduction in MRO
Inventory Carrying Cost
Thank You
To learn more about Field Management and new innovations in IBM
Maximo, please visit the IBM Maximo Page at
ibm.com/products/maximo
or speak to an IBM sales Representative