Post on 30-Apr-2018
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Framework
Functional Areas
HR Management HR DevelopmentPerformance, Remuneration and Benefits
Employee Health and Well-being
Human Re-source Systems and Processes
Employee Relations and Communica-tions
Resourcing
Organisational Development
Learning and Development
Talent Man-agement
Human Resource WSQ programmes
The Human Resource Workforce Skills Qualification (HR WSQ) frame-work is a competency framework developed through a rigorous process of international research and consultation with HR practitioners, indus-try associations and economic agencies. It was launched in 2008 by the HR Manpower, Skills and Training Council (MSTC), and was updated in late 2010 to incorporate the latest developments in the HR industry.
HR professionals now have greater access to modular competency-based training that leads to the attainment of nationally recognised HR certifications and qualifications. This helps to facilitate career enhance-ment for the HR Professionals as well as develop People Managers’ HR competencies to better engage employees.
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Programme Competencies
Certified HR Professional (Remuneration & Benefits)
1. Develop strategies for total remuneration (Level 5)
2. Implement international compensation pro-grammes (Level 4)
3. Implement and evaluate remuneration pro-grammes (Level 4)
4. Implement wage restructuring (Level 4)
Certified HR Professional (Resourcing)
1. Develop and communicate employer brand posi-tion (Level 5)
2. Develop and implement recruitment and selec-tion strategies (Level 4)
3. Implement recruitment and selections methods (Level 3)
4. Conduct interviews and make hiring decisions (Level 3)
Certified HR Professional (Talent Management)
1. Develop strategies for career planning (Level 5)
2. Develop strategies for talent management (Level 5)
3. Develop framework and strategies for succes-sion management (Level 5)
4. Implement talent management programmes (Level 4)
Certified HR Professional (Industrial Relations)
1. Promote harmonious tripartite relations (Level 5)2. Resolve grievances and disputes (Level 4)3. Manage industrial relations process (Level 3)
Certified HR Professional (Performance Management)
1. Develop strategies for performance management (Level 5)
2. Implement performance management pro-grammes (Level 4)
3. Administer performance review process (Level 2)
Certified HR Professional Programmes
©2013 Hay Group. All rights reserved
The rewards for getting talent manage-ment right are significant. It produces bet-ter leaders and more engaging employees. This in turn can have a huge impact on a company’s bottom line.
The best talent management programmes always start with strategy. Knowing where the business is headed – and how it’s organised – is the only way to understand the future demands on employees and leaders. This should inform your talent management strategy.
Certified HR Professional (Talent Management)
Talent management is a business strategy that must be supported by and integrated with all employee related functions of the organisation. Attracting and retaining tal-ent must be the concern of every member of an organisation. Conducive organisa-tional culture that promotes a cohesive tal-ent mindset is critical to business success.
In addition to other human resource programmes, an organisation’s talent imperatives must include holistic manage-ment practices that identify, nurture and develop talent through structured career development and succession planning strategies.
TALENT STRATEGY CAREER PLANNING SUCCESSION MANAGEMENT
BUSINESS NEEDS
BUSINESS STRATEGY
TALENT MANAGEMENT STRATEGY
TALENT MANAGEMENT CULTURE
IMPLEMENTATION
LEADERSHIP PIPELINE
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©2013 Hay Group. All rights reserved
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Level 4 – Human Resources Management
©2013 Hay Group. All rights reserved
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Certified HR Professional (Talent Management)
Decoding Talent Management: Building Your Organisation’s Capability For Success3 Days (24 hours)
Research has shown that many companies are strug-gling to make their talent programmes work. Perhaps the key reason why talent is so difficult to get right is that every organisation must fit its approach to both changing conditions and long-term strategy.
What this programme addresses is the skills and knowledge required to develop a talent management programme for high performers and/or high potential employees.
Benefits to you:
After attending this workshop, you are able to:
> develop a talent management strategy
> determine organisational talent capability
> integrate talent management programmes with human resource and business functions
> identify talent gaps within the organisation
> facilitate the use of talent management tools and processes
> monitor and review talent management processes
Methodologies:
> Short lectures
> Group discussions and presentations
> Individual reflections
> Written assignments
> Case studies
Note: Participants who successfully complete this programme will receive two WSQ Statements of At-tainment “Develop Strategies for Talent Management” & “Implement Talent Management Programmes”.
Programme Outline:
Module 1: Develop a Talent Management Strategy 9Understanding the relationship of talent management with other HR functions 9Developing and implementing business plans, tools, methodologies, criteria and processes to support imple-mentation of talent management
Module 2: Implement Talent Management Pro-gramme
9Assessing and managing talents
Module 3: Determine organisational talent capabil-ity
9Identifying talent gaps within the organisation 9Analysing the requirements of current and future roles to determine the availability of required talent pools
Module 4: Facilitate the use of Talent Management tools and process
9Using models and tools for talent management 9Reviewing and evaluating outcomes of assessments
Module 5: Communication in Talent Management 9Facilitating skills and negotiation techniques for working with stakeholders in the identification and analysis of tal-ent requirements 9Developing communication techniques and channels relevant for disseminating information regarding talent management activities, services and programmes
Module 6: Monitor and review Talent Management programmes
9Reviewing best practices in talent management to iden-tify potential movements 9Recommending refinements or modifications to talent management processes
Module 7: Professional and legal standards and market development pertaining to Talent Manage-ment
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Level 4 – Human Resources Management
Deconstructing Succession Planning for Success: Sustainable Framework and Strategies 2 Days (16 hours)
Research indicates many succession-planning initia-tives fall short of their intent. Bench strength remains a stubborn problem in many if not most companies.
Clear objectives are critical to establishing effective succession planning. These objectives tend to be core to many or most companies that have well-estab-lished practices:
9Identify key roles for succession or replacement planning 9Define the competencies and motivational profile re-quired to undertake those roles 9Assess people against these criteria – with a future orien-tation 9Identify pools of talents that could potentially fill and perform highly in key roles 9Develop employees to be ready for advancement into key roles – primarily through the right set of experiences
This programme will address the skills required to create and develop a succession strategy and process within an organisation. It provides an understanding of the organisation’s strategic, people and capabil-ity needs and the identification of critical roles in the organisation.
Benefits to you:
After attending this workshop, you are able to:
> develop strategies for managing succession that is aligned with organisational objectives and needs and other human resource programmes
> identify feeder positions within the organisation that can provide opportunities to groom successors
> identify successors for critical positions in the organisation by matching their profiles with the critical position profiles
> analyse data to refine the succession management programme
Methodologies:
> Short lectures
Certified HR Professional (Talent Management)
©2013 Hay Group. All rights reserved
> Group discussions and presentations
> Individual reflections
> Written assignments
> Case studies
Note: Participants who successfully complete this programme will receive WSQ Statement of Attainment “Develop a Framework and Strategies for succession Management.
In Development!
©2013 Hay Group. All rights reserved
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©2013 Hay Group. All rights reserved
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Level 4 – Human Resources Management
©2013 Hay Group. All rights reserved
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Certified HR Professional (Talent Management)
In organisational development, the study of career planning looks at:
9how individuals manage their careers within and be-tween organisations, and 9how organisations structure the career progress of their members, it can also be tiered in some organisations.
In personal development, career planning is seen as:
9“… the total constellation of psychological, sociological, educational physical, economic, and chance factors that combine to influence the nature and significance of work in the total lifespan of any given individual.” 9 “… the lifelong psychological and behavioural processes as well as contextual influences shaping one’s career over the life span. As such, career planning involves the per-son’s creation of a career pattern, decision-making style, integration of life roles, values expression and life-role self concepts.”
This programme will address the skills required to develop career planning processes within an organ-isation. It will cover the development and monitoring of career planning strategies.
Benefits to you:
After attending this workshop, you are able to:
> document career planning strategies to clarify key characteristics and assessment methods and processes that will be used
> identify criteria to evaluate the performance of career planning strategies
> analyse data to refine career planning strategies
Methodologies:
> Short lectures
> Group discussions and presentations
> Individual reflections
> Written assignments
> Case studies
Note: Participants who successfully complete this programme will receive WSQ Statement of Attainment “Develop strategies for career planning”.
Career Planning for Business Excellence: Developing Key Strategies2 Days (16 hours)
In Development!
©2013 Hay Group. All rights reserved
Human Resource Workforce Skills Qualification Programmes 8
Creating a Compensation Framework to drive Superior Organisation Performance4 Days (32 hours)
A fair compensation system is one of the more ef-fective ways of motivating and retaining employees. However, fair compensation must be supported by appropriate human resource policies as to how employees are to be paid. Subject to an organisation’s business objectives and strategy, these are some ac-tions that an organisation can take to support estab-lishment of fair compensation:
(a) Define Job Profiles
9Consult with stakeholders to clarify manpower planning requirements that impact on the design of job descrip-tions 9Evaluation of job descriptions to ensure continued rel-evance
(b) Establish Job Structure
9Determine values of jobs so that employees can be ‘placed’ at appropriate jobs and levels
9Develop a job structure for various jobs to provide career growth
(c) Design salary structure to support the job structure
9Establish salary grades and ranges which are reviewed internally and benchmarked externally for equity 9Determine appropriate market salary rates to be paid to each employee 9Align salary structure to job structure in accordance with the organisation compensation policy
The workshop will also give you a thorough under-standing of the concepts of variable incentive design and how variable incentive fits into the wider frame-work of new incentive such as competency-related incentive, team-based incentive and job families.
Level 4 – Human Resources Management
©2013 Hay Group. All rights reserved
Programme Outline:
Module 1: Creating Job Descriptions 9Manpower Planning 9Job Design Processes
Module 2: Communication techniques and chan-nels for disseminating information
9Feedback methods 9Methods for gathering information data in relation to review of job design process
Module 3: Conducting Job Evaluation/Job Map-ping to develop a Grading & Salary Structure
9Principles of Job Mapping & Job Evaluation 9Job sizing & Grading
Module 4: Conducting market benchmarking exer-cise to review existing Grading & Salary Structure
9Analysis of internal equity
©2013 Hay Group. All rights reserved
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Level 4 – Human Resources Management
9Analysis of external comparison
Module 5: Developing Grading & Salary Structure aligned to desired compensation philosophy
9Elements of compensation philosophy 9Elements of grading and salary structure
Module 6: Facilitating Management Meeting to ensure Grading & Salary Structure
Benefits to you:
After attending this workshop, you are able to:
> develop knowledge about how to prepare detailed and comprehensive job descriptions for all levels of jobs
> review job design process
> develop grading and salary structure aligned to desired compensation philosophy
> develop and implement transition plan
> review grading and salary structure
Methodologies:
> Short lectures
> Group discussions and presentations
> Individual reflections
> Written assignments
> Case studies
Note: Participants who successfully complete this pro-gramme will receive two WSQ Statements of Attain-ment “Define Job Profiles” & “Develop and implement Grading & Salary Structure”.
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Level 4 – Human Resources Management
Strategic Recruitment and Selection Methods for Business Sustainability2 Days (16 hours)
In today’s knowledge-intensive economy, where talent takes centrestage, staffing and recruitment take on enormous significance to help organisations achieve a competitive advantage in the marketplace.
This programme will help you understand the often overlooked fundamentals in recruitment, the direction of the business and why the job is being staffed. It will also enable you to apply more strategic and scientific approaches to recruitment to improve selection qual-ity and increase efficiencies in recruitment. You will also learn how to extract data that will support your talent management programmes.
Benefits to you:
After attending this workshop, you are able to:
> identify organisation issues that may impact on recruitment and selection
> recommend strategies that align existing organisational and people strategies with recruitment and selection requirements
> select appropriate recruitment channels and selection methods
> lead/support the human resource team in developing an action plan to implement recruitment and selection strategies
Methodologies:
> Short lectures
> Group discussions and presentations
> Individual reflections
> Written assignments
> Case studies
Note: Participants who successfully complete this programme will receive WSQ Statement of Attainment “Develop and Implement Recruitment and Selection Strategies”.
Programme Outline:
Module 1: Overview 9Recruitment & selection processes 9Considerations of channels and methods
Module 2: Attracting Talents to the Organisation 9Employer Value Proposition 9Finding the right talent – selection methods
Module 3: Implementation of Recruitment and Selection Strategies
9Alignment with existing organisational and human strate-gies 9Development of action plan
Module 4: Evaluating the effectiveness of Recruit-ment & Selection
Level 4 – Human Resources Management
©2013 Hay Group. All rights reserved
Wor
ksho
ps
Course Duration
Nett Fee
Nett Fee After Funding
Nett Fee After Enhanced SME Funding
May 2013
June 2013
July 2013
August 2013
September 2013
October 2013
November 2013
December 2013
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Calendar
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Funding Mechanism
Skills Development Fund (SDF)
Through the Skills Development Fund (SDF), employers can enjoy grants for staff training though the funding rate may differ for various courses. Employers will need to apply via the SkillsConnect system to obtain training assistance for course fees. Funding for absentee payroll is also obtainable through the system.
Enhanced Training Support for SMEs
The enhanced training support will be extended to local employees of SME establishments (hiring not more than 200 em-ployees) registered or incorporated in Singapore. These employees must be fully sponsored by their employers to attend training. See table below for the details of the enhanced training support scheme:
How to apply?
Application for the enhanced training funding will be administered through SkillsConnect. SMEs can submit applications and claims through the online SkillsConnect platform and enhanced funding will be awarded to those who meet the eli-gibility criteria. The application can be submitted from up to six months before the start of the training until up to 30 days after the course start date.
More details can be found at:
http://www.wda.gov.sg/content/wdawebsite/programmes_and_initiatives/EnhancedTrainingSupportforSMEs.html
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Existing Training Support Scheme Enhanced Training Support Scheme
Certifiable Courses Supported by WDA
Rank & File• 80% course fee subsidy, capped at
$7 per hour• 90% course fee subsidy for CET
Centres’ courses• Absentee payroll funding of 80% of
basic hourly salary, capped at $4.50 per hour
Rank & File + PMEs• 90% course fee subsidy, capped at $30 per hour • 90% course fee subsidy for CET Centres’ courses• $15 per hour for in-house certifiable training• Absentee payroll of 80% of basic hourly salary, capped at
$7.50 per hour.
PMEs• 50% course fee subsidy, capped at
$15 per hour• 70% course fee subsidy for CET
Centre’s courses• Absentee payroll funding of 80% of
basic hourly salary, capped at $4.50 per hour
Table 2: The Enhanced Training support scheme
Type of Courses Funding Component Courses Targeted at PMET Level
Certifiable Course Fee Support 50% of course fee capped at $15 per hour
Absentee Fee Payroll Support 80% of hourly basic salary capped at $4.50 per hour
Table 1: Revised Funding Rates for SDF pre-approved courses
Administrative Information
Register Online:
The most efficient way to register for our programmes is to go online at http://www.haygroup.com/sg/training/index.aspx
Register via Mail:
A confirmation of your registration will be sent to you via fax or email before the commencement of the programme.
Register via Mail:
Complete the registration form on the following page and mail it or email to:
Hay Group Pte Ltd
10 Hoe Chiang Road
#04-03/05 The Keppel Towers
Singapore 089315
Attn: Productised Services
Email: SG.PS.Training@haygroup.com
Refund Policy – replacement/ withdrawal or absentee:
Written notice of cancellation is to be sent to SG.PS.Train-ing@haygroup.com or fax to: (65) 6225 2160.
If a nominee is unable to attend, a suitable replacement can be made before commencement date. Such request must reach Hay Group in writing at least 3 working days before course commencement.
Any bank charges incurred during the course of refund will be borne by the individual or organisation (for corporate clients), whichever is applicable
Payment:
Payment must be made by the closing date stated.
All cheques must be made to Hay Group Pte Ltd, crossed and marked ‘A/C payee only’ with the programme title(s) indicated on the back of the cheques.
Course date reschedule:
Upon confirmation of the course, any request to postpone the participant to the next run will be charged an adminis-trative fee of SGD21.40 (incl of GST).
Hay Group reserves the right to change the date and venue of the event, when necessary.
Course is subject to minimum participant to commence.
Hay Group reserves the right to cancel/ reschedule any of the above courses due to unforeseen circumstances. In the event that a course must be cancelled/ rescheduled, Hay Group willl inform the participants in advance.
Notice of withdrawal from Course Commencement Dates
% of Refundable Fees on Full Course Fees(before funding, subject to GST)
At least 10 working days Full
Within 1 – 9 working days 50%
On or after commencement date No refund
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©2013 Hay Group. All rights reserved
Please enrol me for the following workshop:
TERMS & CONDITIONS1. Hay Group is committed to maintaining the confidentiality of the applicant’s personal information and undertakes not to reveal any of the applicant’s information to any third
party without prior written consent of the applicant.2. The registration form and payment must be submitted to the following centre, to consultants or by post at least two (2) weeks before the commencement of the course. Hay Group Pte Ltd: 10 Hoe Chiang Road, #04-03/05, Keppel Towers, Singapore 089315 | Attn: Productized Services3. The course schedule selected is subjected to confirmation.4. Participant is bound by the Terms and Conditions of any applicable funding scheme as approved by Hay Group Pte Ltd.5. Eligibility for Funding Participants are eligible for course fee grant only if they comply with WDA’s requirements: — Must be Singapore Citizen or Permanent Resident (PR) of Singapore — Attained minimum 75% attendance — Deemed 100% competent in ALL assessments — Has not enjoyed funding for the same competency unit before6. Training Grants SDF/ Absentee Payroll: Funding is only available to employed Singaporeans and Singapore Permanent Residents (SPR). Please enrol for SDF funding/Absentee Payroll online at the SkillsConnect website (http://www.skillsconnect.gov.sg) for your course before course commences.7. Fee Structure — All fees indicated are inclusive of prevailing GST. — Subsidised fees are applicable only for Singaporeans/ Permanent Residents only. — Prices are subject to change. Please refer to the latest copy found in our website at http://www.haygroup.com/sg/training/index.aspx. — Client is invoiced on nett fee basis. Client undertakes to reimburse Hay Group FULL course fees for employees who are not eligible or entitled to fee grant. Hay Group is not liable for any other funding not approved by WDA.
PARTICIPANT INFORMATION
Name (as in NRIC) NRIC/ Fin No.:
Salutation (Mr/Mrs/Ms) Gender (Male/Female)
Nationality: Race:
Date of Birth: Contact No. (Office) (Handphone)
Email Address:
Highest Qualification:
COURSE COORDINATOR’S INFORMATION
Name
Designation: Nationality: Race:
EMPLOYMENT INFORMATION
Company Name
Designation: Nationality: Race:
Monthly Salary Range Below $1,000 $1,000 - $1,499 $1,500 – $1,999
$2,000 - $2,499 $2,500 - $2,999 $3,000 - $3,499
$3,500 & above
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Registration Form
Workshop Date
Africa Cape Town Johannesburg Pretoria
Asia Bangkok BeijingHong KongHo Chi Minh CityJakarta Kuala LumpurMumbaiNew Delhi SeoulShanghaiShenzhenSingaporeTokyo
Europe Athens BarcelonaBerlin BilbaoBirminghamBratislavaBristolBrusselsBucharestBudapest DublinFrankfurt
Glasgow HelsinkiIstanbulKievLilleLisbonLondon MadridManchesterMilanMoscowOsloParisPrague RomeStockholm StrasbourgViennaVilniusWarsaw ZeistZurich
Middle EastDubaiTel Aviv
North America AtlantaBoston CalgaryCharlotteChicago
DallasEdmontonHalifaxKansas CityLos AngelesMexico CityMontrealNew York MetroOttawaPhiladelphiaReginaSan FranciscoSan Jose (CR)TorontoVancouverWashington DC Metro
Pacific AucklandBrisbaneCanberraMelbournePerthSydneyWellington
South America BogotaBuenos AiresCaracasLimaSantiagoSao Paulo
About Hay Group
Hay Group is a global consulting firm that works with leaders to transform strategy into reality. We develop talent, organise people to be more effective, and motivate them to perform at their best. With 85 offices in 48 countries, we have helped thousands of clients, including private, public and not-for-profit organisations representing every major business category. We focus on change in order to help people and organisations realise their potential.
w | www.haygroup.com/sg