Human Resource Management

Functions ________________

Determining needs Recruiting Hiring

________________and ________________ Orientations Management development

Functions ________________ Compensating ________________ Benefits Moving employees

________________, ________________, ________________

________________ Safety and other issues

HR Function of all management – not just HR

HR Issues ________________of unskilled workers Shift in age composition of work force Complex set of ________________ Increase number of single parent and two-

income ________________ Continued ________________

HR Issues Competition from ________________labor pools Increased demand for ________________tailored to

individual Growing concern over ________________________________,

________________and ________________care ________________sense of employee loyalty

Staffing Determine ________________employment needs Prepare job analysis

Job descriptions, specifications (qualifications)

Assessing future supply and demand of work force

________________ Diverse population

Issues with staffing People with skills not available and must be

hired and trained Employees must be able to fit into

________________________________ Some organizations operate with union

regulations, unattractive workplaces or offer low wages.

Where to hire? ________________

Less expensive Backfill

________________

Process Obtain resumes/applications Drug and other employment tests? Job offering

Alternatives ________________ Contingent workers/temporary workers

Training and development

Deliverables Employee ________________ ________________ ________________ Off-the-job training ________________ Vestibule training (similar equipment) Job simulation (duplicates job conditions –

pilot)

Management Development On-the-job-________________ ________________positions Job ________________ Off-the-job ________________

Performance Appraisals

1.1. ________ ________________ ________

2.2. ________ ________________ ________

3.3. ________________performance

4.4. ________ ________ results

5. Take ________ ________________ ________

6. Use ________ ________ to make ________________

Compensating Control employee costs Most expensive part of a business Some firms have asked for a reduction in

wages Considerations:

Productivity Keeping good people

________ ________________ ________ Job tiers each of which ahs a strict pay

range Most popular method used

Other pay structures ________________pay – complex ________________based – erodes team

cohesiveness ________ ________ – related to growth of the

individual and team ________________benefits – sick leave, vacation,

pension, health plans ________ ________ style fringe benefits

Scheduling plans ________________

Core time

________ ________ work week (4-10’s) Work from ________________ Job ________________

Employee movement Promotions (boost morale, save $

recruiting) ________ ________ (expensive) “Employment at will” (“At will” doctrine) “________ ________________ ________” (early retirement) Employee’s decision ________ ________ interviews

Laws Civil Rights Act of 1964

Title VII prohibits discrimination in hiring, firing, compensation, apprenticeships, training, terms, conditions, or privileges of employment based on race, religion, creed, sex, or national origin (age added later)

Laws Equal Employment Opportunity Act (EEOA)

– 1972 Affirmative action Civil Rights Act of 1991 – expanded the

remedies available to victims of discrimination

Vocational Rehabilitation Act – prevents decimation against people with disabilities

Laws ADA – Americans with Disabilities Act of

1990 Reasonable accommodations

Age Discrimination in Employment Act Outlawed mandatory retirement before age 70

Additional Assistance with issues

Harassment Unfair practices

Ensuring safety ________________