HUMAN RELATIONS

WHAT IS HUMAN RELATIONS?

• IT IS THE STUDY OF WHY OUR BELIEFS, ATTITUDES, AND

BEHAVIORS SOMETIMES CAUSE RELATIONSHIP PROBLEMS IN OUR PERSONAL LIVES AND IN WORK-RELATED SITUATIONS.

THE DEVELOPMENT OF HUMAN RELATIONS MOVEMENT• IMPACT OF INDUSTRIAL

REVOLUTION• TAYLOR’S SCIENTIFIC

MANAGEMENT• MAYO'S HAWTHORNE

STUDIES

HUMAN RELATIONS IN THE AGE OF

INFORMATION

• INCREASES RELIANCE IN INFORMATION TECHNOLOGY OFTEN COMES AT A PRICE AND LESS HUMAN CONTACT

THE CHALLENGE OF

HUMAN RELATIONS

3 TYPES OF RELATIONSHIPS THAT EACH INDIVIDUAL MUST

MANAGE:

1. RELATIONSHIP WITHIN OURSELVES

2. ONE-TO-ONE RELATIONSHIPS

3. RELATIONSHIP WITHIN A GROUP

1. RELATIONSHIP WITHIN OURSELVES

2. ONE-TO-ONE RELATIONSHIPS

3. RELATIONSHIP WITHIN A GROUP

FORCES INFLUENCING BEHAVIOR AT

WORK

FORCES INFLUENCING BEHAVIOR AT WORK

1. ORGANIZATIONAL CULTURE=THE ORGANIZATIONAL CULTURE IS

THE COLLECTION OF SHARED VALUES, BELIEFS, RITUALS, STORIES AND MYTHS THAT FOSTER A FEELING OF COMMUNITY AMONG ORGANIZATIONAL MEMBERS.

FORCES INFLUENCING BEHAVIOR AT WORK

2. SUPERVISORY-MANAGEMENT INFLUENCE

= THE SUPERVISORS' PHILOSOPHY, COMPETENCE, AND LEADERSHIP STYLE ESTABLISH THE ORGANIZATION’S IMAGE IN THE EYES OF EMPLOYEES.

FORCES INFLUENCING BEHAVIOR AT WORK

3. WORK GROUP INFLUENCE= CAN SATISFY SOCIAL NEEDS= EMOTIONAL SUPPORT= PROVIDES ASSISTANCE IN

SOLVING PROBLEMS AND MEETING GOALS

FORCES INFLUENCING BEHAVIOR AT WORK

4. JOB INFLUENCE= WHEN WE FIND MEANING AND

FULFILLMENT IN OUR JOBS, WE BECOME MORE COMPLETE AS HUMAN BEINGS.

FORCES INFLUENCING BEHAVIOR AT WORK

5. PERSONAL CHARACTERISTICS OF THE WORKER

= EVERY WORKER BRINGS TO THE JOB A COMBINATION OF ABILITIES, INTERESTS, APTITUDES, VALUES AND EXPECTATIONS

FORCES INFLUENCING BEHAVIOR AT WORK

6. FAMILY INFLUENCE= FINDING EMPLOYERS WHO

TRULY SUPPORT WORK/LIFE BALANCE CAN BE DIFFICULT ESPECIALLY DURING A SLOWING ECONOMY.

MAJOR THEMES IN

HUMAN RELATIONS

1. COMMUNICATION

2. SELF-AWARENESS

3. SELF-ACCEPTANCE

4. MOTIVATION

5. TRUST

6. SELF-DISCLOSURE

7. CONFLICT RESOLUTION

HUMAN RELATIONS: BENEFIT YOU

Thank You"Life is beautiful"

Merle Dawn Salvańa ComidoyMPA-OS 1st year

dawncomidoy@yahoo.com