Post on 19-Mar-2020
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IT Industry Overview and Trends Moheb Moses Community Director, CompTIA ANZ Channel Community Director, Channel Dynamics Pty Ltd
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CompTIA Channel Training
About This Education The content and materials featured in this presentation are part of CompTIA’s Research and Market Intelligence efforts, which provide timely, relevant data, and insights aimed at informing and driving the IT industry. CompTIA has a library of over 100 research reports, whitepapers, videos and webinars; with new material produced each month. Using rigorous research techniques, CompTIA collects data from tens of thousands of end-users and IT companies on a wide range of issues covering: tech trends, channel dynamics, and the IT workforce. About CompTIA CompTIA is the voice of the world's information technology industry. As a non-profit trade association advancing the global interests of IT professionals and companies, we focus our programs on four main areas: education, certification, advocacy and philanthropy.
Copyright (c) 2017 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org
Today’s Agenda
About CompTIA
Market Overview
Technology Trends
Channel Trends
Workforce Trends
Copyright (c) 2017 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org
About CompTIA
Copyright (c) 2017 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org
Who is CompTIA?
Global independent technology trade association
Focused on Solution Providers, MSPs, Vendors, and Distributors
Dedicated to advancing the technology industry
115,000 members across 90 countries (2,000 in ANZ)
External funding ($95M) from Certifications arm
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About Me
7
Community Director ANZ Channel Community
Co-Founder and Director Channel Dynamics Pty Ltd
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About Me
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Market Overview
Copyright (c) 2017 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org
Key Segments of the Global IT Market
Source: IDC
IT Hardware
27%
IT Services
19%
Software
13%
Telecom Services
41%
Telecom Services • Fixed voice • Fixed data • Wireless voice • Wireless data
Software • Applications • System infrastructure software
IT Services • Planning & Implementation • Support services • Operations management • Training
IT Hardware • Servers • Personal computers • Storage • Smartphones • Tablets • Network equipment • Printers & other peripherals
Global IT Industry
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CompTIA’s IT Industry Business Confidence Index Shows Positive Momentum
CompTIA’s IT Industry Business Confidence Index is calculated on a 100-point scale using an aggregation of three metrics: 1). Perceptions of the state of the U.S. economy, 2). The state of the IT industry, and a 3). Self-assessment of one’s own company.
44.0
49.0
54.0
59.0
64.0
69.0
Q1 '10 Q1 '11 Q1 '12 Q1 '13 Q1 '14 Q1 '15 Q1 '16 Q1 '17
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23%
22%
15%
17%
7%
9%
9%
12%
9%
7%
6%
11%
60%
55%
54%
57%
63%
54%
58%
47%
47%
43%
45%
41%
11%
15%
17%
22%
25%
27%
27%
30%
35%
41%
42%
43%
Desktop/laptop
IT repair services
Telecom/UC
Servers/datacenter
Integration services
Digital services
Managed services
IoT
Mobile
Cloud - IaaS
Cloud - SaaS
Security
Growing Stable Declining
2017 Growth Perceptions
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State of the IT
Industry
Technology Trends
IT Channel Trends
Workforce Trends
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Tech Trends
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The Tools of the Cloud Era Emerge
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Security Gets Worse Before It Gets Better
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Data Teams Bridge the Gap Between IT And Business
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IoT Transforms Physical Environments and Social Conventions
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Channel Trends
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New Faces in the Channel Test Traditional Go-to-Market Approaches
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Mandate Coming to Retool Partner Programs
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An Aging Channel Community Hastens the Need to Find New Blood
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Opportunity Spikes in Cloud Management Arena
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Whole Product
26
Support
Core Product
Migration
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Workforce Trends
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Workers Push the Boundaries of “Bring Your Own Collaboration”
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The Blended Workforce Takes on New Meaning
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Debate Intensifies Over Technology’s Impact on Employment
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Skills Gap Grows in Scope and Nuance, Forcing Organizations to Rethink Workforce Strategies
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1
2
3
Technology solutions utilize new components and require new approaches
The channel will drive towards equilibrium between independence and partnering
Workforce dynamics will be driven largely by technology innovation
Takeaways
Download research on IT industry topics at comptia.org
Thank you.