Post on 21-Dec-2015
How will mobility providers evolve in face of a growing How will mobility providers evolve in face of a growing competitive environment: Case TMB Barcelonacompetitive environment: Case TMB Barcelona
Albert Busquets i BlayAlbert Busquets i Blay
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• Operates in a great metropolitan areaOperates in a great metropolitan area
• Functional & fare integrated bus & metro Network.Functional & fare integrated bus & metro Network.
• Operates under an authority framework who regulate other Operates under an authority framework who regulate other operators in the same territoryoperators in the same territory
• Limited experience on the “competition for the street”Limited experience on the “competition for the street”
• With a service contract with the public administration from With a service contract with the public administration from more than 15 yearsmore than 15 years
Global operator’s point of viewGlobal operator’s point of view
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City of BarcelonaCity of Barcelona
BarcelonaBarcelona
• Surface:Surface: 97.6 Km97.6 Km22
• Population:Population: 1.503.884 (Census ‘01)1.503.884 (Census ‘01)
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Conurbation of BarcelonaConurbation of Barcelona
BarcelonaBarcelonaSta.
Coloma, Badalona i
Sant Andran B.
L’Hospitalet Llobregat, Esplugues, Sant Just, Sant Joan i Sant Feliu
• Number of municipalities:Number of municipalities: 1010• Surface:Surface: 200.4 Km200.4 Km22
• Population:Population: 2.223.236 (Census ‘01)2.223.236 (Census ‘01)
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Metropolitan Area of BarcelonaMetropolitan Area of Barcelona
BarcelonaBarcelonaSta.
Coloma, Badalona i
Sant Andran B.
L’Hospitalet Llobregat, Esplugues, Sant Just, Sant Joan i Sant Feliu
Moncada i Reixac, Tiana y Montgat
Sant Boi del Llobregat, El Prat
del Llobregat, Viladecans, Gavà
y Castelldefels
• Number of municipalities:Number of municipalities: 1818• Surface:Surface: 318.5 Km318.5 Km22
• Population:Population: 2.627.812 (Census ‘01)2.627.812 (Census ‘01)
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Metropolitan region of BarcelonaMetropolitan region of Barcelona
Mar MediterráneoMar Mediterráneo
Vilanova i la Vilanova i la GeltrúGeltrú
Vilafranca del Vilafranca del PenedèsPenedès
MartorellMartorell
TerrassaTerrassa
SabadellSabadell
GranollersGranollers
MataróMataró
BarcelonaBarcelona
• Number of municipalities:Number of municipalities: 164164• Surface:Surface: 3.502,1 Km3.502,1 Km22
• Population:Population: 4.390.390 (Census ‘01)4.390.390 (Census ‘01)
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Railway transport management in the metropolitan Railway transport management in the metropolitan area of Barcelonaarea of Barcelona
BarcelonaBarcelonaZona
Besòs
Zona Llobregat
StateStateGeneralitatGeneralitat
de Catalunyade Catalunya(Regional Government (Regional Government
of Catalunya)of Catalunya)
EMTEMT(Metropolitan (Metropolitan
Entity of Transport)Entity of Transport)
RENFERENFE(Cercanías)(Cercanías)
FGCFGC(Cercanías)(Cercanías)
MetroMetro
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Bus & taxi transport management in the Bus & taxi transport management in the metropolitan area of Barcelonametropolitan area of Barcelona
BarcelonaBarcelonaZona
Besòs
Zona Llobregat
EMTEMT
TaxiTaxi TBTB Other operatorsOther operators
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Operators in the metropolitan area of BarcelonaOperators in the metropolitan area of Barcelona
StateState
RenfeRenfeRenfeRenfe
TMBTMBTMBTMB
BusesBusesBusesBuses MetroMetroMetroMetro
EMTEMT
TaxiTaxiTaxiTaxi OtherOtherOperatorsOperators
OtherOtherOperatorsOperators FGCFGCFGCFGC
GeneralitatGeneralitatde Catalunyade Catalunya
Transport Authority:Transport Authority:
ATMATM
What is TMB? What is TMB?
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¿What is TMB?¿What is TMB?
BusBus MetroMetro
Tourist transportsTourist transports
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BarcelonaBarcelonaZona
Besòs
Zona Llobregat
Offer of Metro servicesOffer of Metro services
Population: 2,3 MM inhabitants. Journeys/year: 332 millionsPopulation: 2,3 MM inhabitants. Journeys/year: 332 millions
6 lines6 lines
Length 86,6 kmLength 86,6 km
123 stations123 stations
581 cars581 cars
2.715 employees2.715 employees
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BarcelonaBarcelonaZona
Besòs
Zona Llobregat
104 lines104 linesLength 889,70 kmLength 889,70 km
2.353 stops2.353 stops
1.010 buses1.010 buses
3.332 employees3.332 employees
Population: 2,6 MM inhabitants. Passengers/year: 190 millionsPopulation: 2,6 MM inhabitants. Passengers/year: 190 millions
Offer of Bus servicesOffer of Bus services
BB
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Passengers carried by TMBPassengers carried by TMB(Leisure Transport enclosed)(Leisure Transport enclosed)
0
100
200
300
400
500
600
Millions
2000 2001 2002 2003 2004
Bus
Metro
TMB
172 184
293 305
465 489 512
322
190
536
332
204
543
343
200
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Profit and loss account TMBProfit and loss account TMBYear 2003 (in thousands Euros)Year 2003 (in thousands Euros)
REVENUESSALES229.845,0NON-OPERATING INCOME19.535,9PINK CARD (FREE OR REDUCED TRAVEL TITLE)7.997,5
TOTAL257.378,4
EXPENSESSUPPLIES10.115,3ELECTRICITY/FUEL28.229,5PERSONNEL214.275,6E.R.E. (REDUNDANCY PLAN)1.134,4OUTSIDE SERVICES61.370,5TAXES8.812,0PROVISIONS2.366,1
TOTAL326.303,4
GROSS OPERATING RESULTS -68.925,0
DEPRECIATION49.711,4
NET OPERATING RESULTS -118.636,4
PENSIONS5.890,0FINANCIAL EXPENSES22.598,4CAPITAL SUBSIDIES11.820,9RESULTS BEFORE SUBSIDIES -135.303,9EXTRAORDINARY RESULTS1.986,3
TOTAL -133.317,7
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•YesYes– Personnel CostPersonnel Cost– EnergyEnergy– MaintenanceMaintenance– Subcontracted services like Subcontracted services like
security, cleaning, etc.security, cleaning, etc.•NoNo
– Financial costs in historical debtFinancial costs in historical debt– Pensions plansPensions plans– AmortizationsAmortizations
Percentage of self-fundingPercentage of self-funding Year 2004Year 2004
102.5%102.5%
Self-generated revenueSelf-generated revenue
Percentage of self-fundingPercentage of self-funding = = Running costsRunning costs
56.6%56.6%
B78.4%78.4%
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3
4
5
19
80
19
84
19
88
19
92
19
96
20
00
20
04
Seat-Kms (millions)/employee
Offer/staff
Year
60008000
100001200014000
19
80
19
84
19
88
19
92
19
96
20
00
20
04
OfferOfferSeats-Kms(millions)
Year
2000
2500
3000
3500
19
80
19
84
19
88
19
92
19
96
20
00
20
04
Year
StaffNº dePersonas
Relation between offer & staff (productivity)Relation between offer & staff (productivity)
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• Goals clarification in the political & administrative decision Goals clarification in the political & administrative decision levels.levels.– Who and how executes the competence in the strategic, Who and how executes the competence in the strategic,
tactical & operational level?tactical & operational level?
– Economic, social & quality well defined and balanced goals.Economic, social & quality well defined and balanced goals.
• Strong independency between the business management Strong independency between the business management and the political or administrative Authority.and the political or administrative Authority.
• Clear service contracts with the Administration:Clear service contracts with the Administration:– Well defined goals, penalties, bonus.Well defined goals, penalties, bonus.
• Try to avoid the consequences of a confusion produced by Try to avoid the consequences of a confusion produced by the coincidence between the ownership and the authority.the coincidence between the ownership and the authority.
• Different solutions for different realities.Different solutions for different realities.
Some key points for the futureSome key points for the future
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Political bodies
Large urban publicTransport company
Network ManagerNetwork Management
Organizing Authorities
Op
era
tor
Bu
s 3
Op
era
tor
Bu
s 4
Op
era
tor
Bu
s 5
Op
era
tor
Bu
s “n
”
Op
era
tor
Bu
s 2
Ma
in B
us
Op
era
tor
ME
TR
O
A possible evolution A possible evolution
ST
RA
TE
GIC
TA
CT
ICA
LO
PE
RA
TIO
NA
L
Political bodies
Large urban publicTransport company
Organizing Authority
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• To be able to give an operative answer to the day-to-day dynamics of a large city which requires the combination of all the network modes.
• To have the Know-how to establish and control the systems and procedures to be followed by the operators in order to guarantee an integrated network for the citizens in all aspects (ticketing, timetables, safety, image, information, signalling, incidence actions…)
• To be able to correct a contracted operators’ failure without affecting the service provision.
• Knowledge and professional experience to determine the different public bids and assignments.
• Possibility of coexistence of the different managing bodies of the network (regional network, urban network…) having the same strategic level, i.e. under a unique political authority.
Defining the modelDefining the model
Network managing: main aspects
This only can be assumed with guarantees from the responsibility in the Basic transport network operation meaning the Metro and an important deal of buses..
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As a resume….As a resume….
• Desirable background & know-how profile of the involved Desirable background & know-how profile of the involved organisations that carries out its duties at the 3 levels: organisations that carries out its duties at the 3 levels: strategic, tactical and operative.strategic, tactical and operative.
• Development an efficacy of the function Network Development an efficacy of the function Network management in complex metropolitan areas.management in complex metropolitan areas.
• Increasingly tendency from the public administration to the Increasingly tendency from the public administration to the financial engineering oriented decisions over the real financial engineering oriented decisions over the real benefits that a true and healthy business competition can benefits that a true and healthy business competition can bring.bring.
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Muchas gracias!
Thank you very much!
Merci beaucoup!
Vielen Dank!
Moltes gràcies!
Obrigado!
Contact Address:
Albert Busquets i BlayGeneral Director of Business Development & International
abusquets@tmb.net