Post on 11-Aug-2014
description
HOW WE’VE DESIGNED PROBABLY THE BIGGEST
INTRANET IN POLAND
12 subsidiaries
over 26 000 employees
over 15 000 office employees
General concept
Card sorting
Testing wireframes
Analysis Concept Design Research
Workshops
Benchmark
User stories
Functional specification
Survey
Personas
Strategy Wireframes
Specification
Usability/ eyetracking testing
Design
Audits
Graphical specification
Etnographic studies
Difficulties with finding interesting informations;
653
Too much content; 119
Too much graphic; 36
Complicated site structure; 256
Complicated depatments naming; 177
Unfriendly layout; 142
Difficult language of the site; 57
Too small font size impade the reading; 137
Too slow page loading; 348
Which of the following problems you encounter using the intranet?
Difficulties with finding interesting informations;
653
Too much content; 119
Too much graphic; 36
Complicated site structure; 256
Complicated depatments naming; 177
Unfriendly layout; 142
Difficult language of the site; 57
Too small font size impade the reading; 137
Too slow page loading; 348
Which of the following problems you encounter using the intranet?
Finding right information
Difficulties with finding interesting informations;
653
Too much content; 119
Too much graphic; 36
Complicated site structure; 256
Complicated depatments naming; 177
Unfriendly layout; 142
Difficult language of the site; 57
Too small font size impade the reading; 137
Too slow page loading; 348
Which of the following problems you encounter using the intranet?
Slow loading time
Difficulties with finding interesting informations;
653
Too much content; 119
Too much graphic; 36
Complicated site structure; 256
Complicated depatments naming; 177
Unfriendly layout; 142
Difficult language of the site; 57
Too small font size impade the reading; 137
Too slow page loading; 348
Which of the following problems you encounter using the intranet?
Complex structure
39 14 76 47
487
105
611
485
583
991
423
578
The company's news Contacts details (mobile number, e-mail adress)
Organizational structure Templates
never occasionally often
Rate level and type of usage of the different intranet’s functions
Rate level and type of usage of the different intranet’s functions
News Contacts Org. structure
Templates
INFORMATION SILOS
CONTACTS KNOWLEDGE TASKS
NEW EMPLOYEE
270 LOCATIONS
SHAPING THE ORGANIZATION
HOW TO WRITE?
25 INTERNAL PR MOVIES 20 SCREENCASTS „MAKING OF” MOVIE
TAURONET WORKS
STATISTICS
OVER 20 000 PROFILES 8 000 EVERYDAY USERS 240 000 DOCUMENTS DOWNLOADED
LESSONS LEARNED
UX PERSPECTIVE
PM, IT, USERS
RESPONSIBILITY
PRIORITIZE: CONTACTS AND KNOWLEDGE
MAKE IT FAST
INTRANET IS A PROCESS
KEEP IT OPEN DESIGN RULES
PHOTOS USED IN THIS PRESENTATION BELONG TO THEIR RESPECTIVE OWNERS. PLEASE DO NOT USE THEM WITHOUT PROPER PERMISSION.