How to Fail and Succeed in Social Media Marketing

Post on 22-Jan-2018

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Transcript of How to Fail and Succeed in Social Media Marketing

Hello.

I studied Graphic Design

Had 10 years work exp. in Marketing > Brand Management > Digital Marketing

Founder of:

Rade Tampubolon

SociaBuzz is an

Influencer Marketing Platform & Network

We help Advertisers

promote their products/services

through thousands of social media Influencers.

*Influencers: individuals/social media accounts with huge influence and audience

Advertisers

Audience / Target Market

Influencers

Advertisers can simply go to SociaBuzz to work with many Influencers for their

marketing campaigns.

*Influencers: individuals/social media accounts with huge influence and audience

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OUR SERVICES

PAY PER

TWEET

PAY PER

INSTALL

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LEAD

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VISIT

HOW TO FAIL IN

SOCIAL MEDIA MARKETING?

By: Rade Tampubolon, Founder of SociaBuzz.com

Advertising mindset.

Traditional media mindset.

Not a social media user.

Selfish.

Impatient.

Thinking that social media is free.

Not having enough resources.

Chasing numbers of fans/followers.

Not listening.

Not reading data.

Not delivering relevant values.

The big boss doesn’t believe in it.

HOW TO SUCCEED IN

SOCIAL MEDIA MARKETING?

Basic stuff first.

What is communication?

Lasswell’s Communication Model

Lasswell’s Communication Model

WHO

You

Lasswell’s Communication Model

WHO SAYS

WHAT

Content You

Lasswell’s Communication Model

WHO SAYS

WHAT IN WHICH

CHANNEL

Content Media You

Lasswell’s Communication Model

WHO SAYS

WHAT IN WHICH

CHANNEL TO

WHOM

Content Media You Target Audience

Lasswell’s Communication Model

WHO SAYS

WHAT IN WHICH

CHANNEL TO

WHOM WITH WHAT

EFFECT

Content Media You Target Audience Action/Feedback

Lasswell’s Communication Model

WHO SAYS

WHAT IN WHICH

CHANNEL TO

WHOM WITH WHAT

EFFECT

Content Media You Target Audience Action/Feedback

We’ll discuss this.

Lasswell’s Communication Model

WHO SAYS

WHAT IN WHICH

CHANNEL TO

WHOM WITH WHAT

EFFECT

Content Media You Target Audience Action/Feedback

The key elements in social media marketing.

Lasswell’s Communication Model

WHO SAYS

WHAT IN WHICH

CHANNEL TO

WHOM WITH WHAT

EFFECT

Content Media You Target Audience Action/Feedback

The key elements in ALL kinds of marketing.

Lasswell’s Communication Model

WHO SAYS

WHAT IN WHICH

CHANNEL TO

WHOM WITH WHAT

EFFECT

Content Media You Target Audience Action/Feedback

The key elements in ALL aspects of our daily life!

What is marketing?

The activity of

creating, communicating,

delivering & exchanging

offerings

that have

value for customers, clients, partners, and society at large.

Definition by: American Marketing Association (AMA)

Marketing 1.0 Product-centric

Marketing 2.0 Customer-centric

Marketing 3.0 Human-centric & value-driven

The marketing funnel.

A

I

D

A

A

I

D

A

Awareness

A

I

D

A

Awareness

Interest

A

I

D

A

Awareness

Interest

Desire

A

I

D

A

Awareness

Interest

Desire

Action

First, let’s talk about Target Audience.

WHO SAYS

WHAT IN WHICH

CHANNEL TO

WHOM WITH WHAT

EFFECT

Content Media You Target Audience Action/Feedback

What’s inside the consumer mind?

They don’t care about

you or your brand.

They care about themselves!

Understanding the human mind.

1 Reciprocity Obligation to give when you receive.

2 Scarcity People want more of those things there are less of.

3 Authority People will follow credible knowledgeable experts.

4 Consistency Looking for, and asking for commitments that can be made.

5 Liking We like people who are similar to us, who pay us compliments & who cooperate with us.

6 Consensus People will look to the actions of others to determine their own.

Factors that influence us to say yes.

Maslow's Hierarchy of Needs

Maslow's Hierarchy of Needs (updated version!)

J

Know your target audience.

o  Age

o  Gender

o  Location

o  Socioeconomic Status

o  Marital Status

o  Interests

o  Values

o  Needs

o  Desires

o  Behavior

o  Lifestyle

o  Spending Habits

o  Pain points

o  etc.

WHO SAYS

WHAT IN WHICH

CHANNEL TO

WHOM WITH WHAT

EFFECT

Content Media You Target Audience Action/Feedback

Second, let’s talk about Media.

Sumber:  AC  Nielsen,  Juli  2009  

DEGREE OF TRUST

Which social media to use?

o  Function

o  Strengths

o  Weaknesses

o  Users Behavior

o  Limitation

o  Features

o  User base

o  Third party apps

o  Regulations

o  Algorithm

o  Analytics

o  etc.

Learn and understand about the media.

WHO SAYS

WHAT IN WHICH

CHANNEL TO

WHOM WITH WHAT

EFFECT

Content Media You Target Audience Action/Feedback

Third, let’s talk about Content.

Remember,

attention is expensive

these days!

Content is king.

Distribution is queen.

3 formula to create good content.

R E O 1 2 3

1. Relevant

1. Relevant

o  Age

o  Gender

o  Location

o  Socioeconomic Status

o  Marital Status

o  Interests

o  Values

o  Needs

o  Desires

o  Behavior

o  Lifestyle

o  Spending Habits

o  Pain points

o  etc.

1. Relevant

They are always thinking:

“What’s in it for me?”

1. Relevant

Audience will sacrifice their time to consume your content if it:

o  Has information they need

o  Solves their problem / pain points

o  Can entertain them

o  Increases their life quality

o  Gives direct benefits

o  etc.

1. Relevant

Example.

1. Relevant

2. Emotion

2. Emotion (baper)

#joy

2. Emotion

Example of funny contents.

2. Emotion

Example of funny contents.

2. Emotion

Example of amusing contents.

2. Emotion

Example of funny contents.

2. Emotion

#sadness

2. Emotion

Example of touching content.

2. Emotion

#awe

2. Emotion

Example of amazing contents.

2. Emotion

2. Emotion

2. Emotion

2. Emotion

2. Emotion

2. Emotion

3. Optimize

Optimize

your

content.

3. Optimize

Which one is the attention grabber?

A

B

3. Optimize

Sumber: panduanim.com

Which one would you read?

A

B

3. Optimize

Sumber: panduanim.com

Focus on the beginning & the end.

3. Optimize

Sumber: panduanim.com

3. Optimize

3. Optimize

Integrate

offline & online.

Those are just a few tips

on optimization.

Explore. Test. Learn.

Why do people share on social media?

http://www.sciencedirect.com/science/article/pii/S1057740814000369http://www.referralcandy.com/referral-marketing-guide/1/why-do-people-share

http://www.sciencedirect.com/science/article/pii/S1057740814000369http://www.referralcandy.com/referral-marketing-guide/1/why-do-people-share

http://www.sciencedirect.com/science/article/pii/S1057740814000369http://www.referralcandy.com/referral-marketing-guide/1/why-do-people-share

http://www.sciencedirect.com/science/article/pii/S1057740814000369http://www.referralcandy.com/referral-marketing-guide/1/why-do-people-share

http://www.sciencedirect.com/science/article/pii/S1057740814000369http://www.referralcandy.com/referral-marketing-guide/1/why-do-people-share

http://www.sciencedirect.com/science/article/pii/S1057740814000369http://www.referralcandy.com/referral-marketing-guide/1/why-do-people-share

http://www.sciencedirect.com/science/article/pii/S1057740814000369http://www.referralcandy.com/referral-marketing-guide/1/why-do-people-share

http://www.slideshare.net/socialogilvy/why-do-people-share-on-social-media-global-survey-results

http://www.slideshare.net/socialogilvy/why-do-people-share-on-social-media-global-survey-results

Last but not least,

the best thing to do to succeed in

Social Media Marketing is…

Test > Learn > Repeat

Thanks.

Follow : @radiculouz

Contact : rade@sociabuzz.com