How Technology is Changing Customer Communication

Post on 16-Apr-2017

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Transcript of How Technology is Changing Customer Communication

www.getbrandswag.com

www.kylelacy.com

@kyleplacy

facebook.com/kyleplacy

http://bit.ly/itasocialmedia

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BiggestMisconception?

Measurement• Fan Count• Tiny.Url (tracking links)• Coupon Code• Email Distribution• Phone Calls• Traffic to Website

What You Should Be Doing Tomorrow

• Research• Discuss• Plan• Activate

Connect With Me

• Blog: http://www.kylelacy.com• Twitter: @kyleplacy• Email: kyle@getbrandswag.com• Phone: 1-765-610-5965