How Museums use Niche Networks for Content Marketing, #LikeableU Cultural Arts Panel, May 15, 2012

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LikeableU panel: how the American Museum of Natural History, the Museum of Modern Art and the Metropolitan Museum of Art use niche social media channels for branding, content marketing and engagement

Transcript of How Museums use Niche Networks for Content Marketing, #LikeableU Cultural Arts Panel, May 15, 2012

How #Museums use

#Niche Networks for

Content Marketing

Niche (nich): noun, adjective, verb

1. an ornamental recess in a wall or the like, usually semicircular in plan and arched, as for a statue or other

decorative object. 2. a place or position suitable or appropriate for a person or

thing: to find one's niche in the business world. 3. a distinct segment of a market.

4. Ecology . the position or function of an organism in a community of plants and animals.

Dictionary.com

Niche Small

Pinterest 104MLinkedIn 86MGoogle+ 61M

Tumblr 42M blogsFoursquare 20M

Flickr 15MInstagram 15M

Source: Various

Tumblramnhnyc.tumblr.com

Why Tumblr?

• An active, passionate community where sharing is encouraged

• Tumblr loves photos

• AMNH has tons photos taken by our talented, in-house Photo Studio

• Could we engage with this community and generate excitement and awareness of the Museum through great photography?

Goals

Become a go-to channel for science content

Goals

Represent the complexity of the Museum and what goes on behind the scenes

Goals

Foster a community of followers and ambassadors

Results

In one year, we’ve:

• Gained over 16k followers

• Seen steady growth each week

• Named one of the “10 Must-Follow Tumblrs for “Science Lovers” by Mashable

• Featured in Tumblr Spotlight: Science and Museums

• Consistently featured under “official” science tag

Find us on:

Twitter @amnh

Facebook facebook.com/naturalhistory

YouTube youtube.com/AMNHorg

Tumblr amnhnyc.tumblr.com

Pinterest pinterest.com/naturalhistory

Ustream ustream.tv/user/AMNH

Google+

Flickrflickr.com/photos/themuseumofmodernart

“Official” MoMA group on Flickr

Joined Feb 2009

1,997 members

6,678 photos

Andy Warhol’s Screen Tests

Thank you!

Pinning Beauty:

Pinterest.com/metmuseumSharing 5,000 Years of Art on Pinterest

Why Pinterest?

• A visual platform is suited to visual art

• The network's growth allows us to reach new audiences

• We have a wealth of content to share

• Allows users to discover more on our website

A Thematic Approach

Theme-focused boards allow users to enjoy works of art from a variety of cultures and time periods without feeling overwhelmed

Selecting Objects by Type

Striking Swords: The Deadly and the Delightful

Selecting Objects by MotifThe Radiant Peacock: Associated with royalty and symbolizing beauty, immortality and exoticism, the peacock has long been a favorite motif of artists

Novel Ways to Highlight ContentMuseum staff were invited to share personal perspectives on works of art in the 100-episode series Connections. This program translates beautifully to Pinterest

Beyond Images

• Pin videos from YouTube and Vimeo

• Share blog posts and essays—keep it visually compelling

• Start conversations. Use @[user name] to reach a specific person

• Take advantage of hashtags

• Use Google Analytics and look into the growing arsenal of Pinterest-specific tools

• Have fun! Frankly, it's difficult to avoid

Find us on:

Facebook facebook.com/metmuseum

Twitter @metmuseum

YouTube youtube.com/metmuseum

Flickr flickr.com/groups/metmuseum

Flickr flickr.com/photos/metmuseum

Foursquare foursquare.com/metmuseum

Contact

@srhalligan: Susan Halligan, Halligan Consulting

@vsamra3: Victor Samra, MoMA

@amnh: Jessica Ulrich, American Museum of Natural History

@jennettem: Jennette Mullaney, Metropolitan Museum