Agoria – Welcome to the Mobile First World June 18, 2015

Case: Field technicians

10to1 Member of Group Elephant

• 1600 people worldwide • We deliver business-critical,

non-core software

• Mobile B2B apps

• We improve the efficiency of your mobile workforce

10to1

"We need an app"

"What will it do?"

"An app can help us here"

"What do we want to do?"

BUSINESS CASE

• Facility management

• Multi-site

• Multi-team

ROLES

• Technician

• Team leader

• Backoffice

SETUP

Technicians

BackofficeWeb Server

Team lead

Communication is instant: once information is entered on the smartphone, it is available immediately on all smartphones and on the backoffice systems.

All information on a task is linked together (location, picture, description, report, …)

More detailed information becomes available

• Photos

• Location

• Time tracking

No need to lug around huge amounts of paper No need to keep track of scrap papers

No ‘double’ work of entering field notes in a laptop afterwards

Less discussions • No illegible handwriting to decipher

Improved speed Improved efficiency Less mistakes

10to1 Member of Group Elephant

Tom Klaasen tom@10to1.be

+32 475 28 17 62