How design thinking is transforming intranets

Post on 14-Jul-2015

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Transcript of How design thinking is transforming intranets

How design thinking is transforming intranets James Robertson

Presented by @s2d_jamesr at #IEC15

‘Design’ is now a powerful word in businessDenmark understands design.

Presented by @s2d_jamesr at #IEC15

Intranets need a lot of design help!This is also our opportunity to reshape the way that organisations work.

Designing intranets that work

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Car

d so

rting

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Tree

test

ing

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Tree

jack

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irefra

mes

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Usa

bilit

y te

stin

g

At this point, I’d just ring someone!

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stor

e.st

eptw

o.co

m.a

u

Designing intranets that engage

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Acco

lade

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Prop

het

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Cal

gary

Boa

rd o

fEd

ucat

ion

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Virg

in A

mer

ica

Designing intranets that delight

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Your task is to redesign the HR sectionWould you make a few fixes, or would you start from a blank sheet of paper?

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PwC

Aus

tralia

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Tels

tra

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Tels

tra

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Tels

tra

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Queries about Reduced by

Payment summaries 65%

Errors in timesheet 54%

Outstanding approvals 48%

Payslips 45%

Tax 44%

Timesheets 42%

Access requests 42%

Timesheet entry 17%

Designing new ways of working

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Design thinking involves taking a fresh look at the bigger picture

Design thinking integrates people, technology and the business

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Col

es

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Col

es

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We love these examples! We’re inspired!But I don’t have enough resources or money … maybe next year?

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Hig

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hool

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Lake

woo

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Scho

ol

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Lake

woo

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igh

Scho

ol

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Lake

woo

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Scho

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All this was built by kids(by 25 ‘network assistants’ to be specific)

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Lake

woo

d H

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Scho

ol

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Lake

woo

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Scho

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Design thinking will reshape our intranets

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Read more about these examples in this year’s Intranet Innovation Awards report. And plan to enter the 2015 Awards, which open in April! www.steptwo.com.au/iia

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You understand the fundamentals of good intranet designNow to push intranets to thenext level!

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Use design, both small and big, to reshape the way we work!

James Robertson, Step Twowww.steptwo.com.au jamesr@steptwo.com.au