Homeland Security 2010-2020

Israel Livnat

A leading global provider of intent-based

solutions for capturing, managing, analyzing

and acting upon multi-channel interactions,

transactions and physical data to improve

business performance and make the world

a safer place

NICE at a Glance

2

Extract Value from Customer Interactions to

Impact Business Performance

Risk Management and Compliance Solutions for Financial Institutions

Solutions to PreventCrime and Fight Terror

Our Offerings

3

NICE Actimize

NICE Enterprise

NICE Security

Difficult toConnect the Dots and Act Efficiently

Vast amountsof Sources of Information

More sophisticated and Complex threats

PersistentThreat of Terrorism and Rising Crime Rates

Integration is key

Security Challenges - Know more and Do More, Faster

Integrated Security Strategy

The data is usually there

main challenge is to:Obtain and Filter Relevant Information on Time

Difficult toConnect the Dots and Act Efficiently

Vast amountsof Sources of Information

More sophisticated and Complex threats

PersistentThreat of Terrorism and Rising Crime Rates

Security Challenges - Know more and Do More, Faster

NICE Offering

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Mass Collection

Financials Intelligence

Location Tracking

Satellite Interception

Entry Points

Video Surveillance

Access Control & ID

Management

Physical Sensors

Audio

ControlCenter

Increasing threats

Tougher regulations

Reduced budgets

A “PERFECT” STORM

PUBLIC TRANSPORTATION AS AN EXAMPLE

Challenges facing public transportation

Vandalism The “broken window” theory

Antisocial behavior The effects and cost are both tangible and intangible

Terrorism Madrid €3.3m damage to the operator, €42B drop in FTSE

(Source: Deloitte)

Negative public perception Perception drives behaviour, regardless of accuracy

Metal & copper thefts £4m for copper replacement on top of 240,000 minutes

of delays refund (Network Rail 07)

Level crossing accidents Cost of fatality 1.4m pound (UK)

OPEX Pressure All investments require a clear ROI and constant

need to “do more with less”

The complexity of securing public transport

Heavily populated and open environment - difficult to enclose

Large geographical span

Need to secure passengers and assets while maintaining high operational efficiency

Fragmented jurisdiction and collaboration

internally and externally

Security provisions must respond to public transport’s unique characteristics

one size does not fit all

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Perception Drives Behaviour

The actual risk of being victim of violence for a Munich UBahn traveler is 1:1.9M- but it is perception that drives passengers behavior

Source: Munich police crime statistics, 2007

“11.5% more journeys would be made on public transport if passengers felt they were more secure”

Source Dft, “Tackling crime on public transport”

Source: German Urban Agglomeration Area Customer Survey 2007

Day Time Night TimePassengers Sense of Security in Stations

90%

41%31%

safe

Partially safe

unsafe

Operations Center

Stakeholders

Responders

Systems

Op 3Op 1

Video

Audio

Fire & Safety

Access Control

The complexity of securing a large organization

Op 2

Stakeholders

Systems

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Overload of information

Inefficient response

Building Mgmt.

SCADA

Adaptive Response

Actions

Operations Center

Stakeholders

Responders

Systems

Situation Awareness

Situation Management

Op 3Op 1 Op 3Op 1

How to Respond

What’sHappening

Where it’sHappening

Video

Audio

BMS

Operational Systems

Fire & Safety

IM/PACS/PIDS

The solution – Situation Management

Integration&

Correlation

Op 2

Stakeholders

Systems

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Time Location

Severity Sensors

ADVANCED CORRELATION ENGINE

ADVANCED WORKFLOWS

Additional trends

In Utilities Smart grid, cyber threats

In the corporate environment/financial sector IT security, ID management, Cyber threats

Leveraging of the security investmentfor Operational purposes

THE FUTURE AHEAD FOR HLS

What does this mean?

Security requires similar solutions as Oracle/SAP/IBM provided for the enterprise Multidisciplinary, scalable, tailored, highly integrated

The Israeli Hi-tech needs to leverage its leadership in various fields and create high-value combined solutions for the HLS market Physical security IT security & Cyber Security Financial Security Legal interception and tracking Defense expertise

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How can we achieve that?

Invest in highly advanced technologiesProliferate the knowledge acquired in the defense industry

to other high-tech industries in IsraelCreating a generation of managers that know how sell

value and deliver solutions rather than sell technology and build products

Build large companies…

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NICE Systems

Corporate Profile

Global Customer Base

24,000 customers 80+ Fortune 100 companies 150+ countries 30 Local Offices 5 R&D Centers Revenue: $589M (2009)

Technology Powerhouse

Founded 1986 NASDAQ: NICE ~2700 Employees 800+ Service Engineers 150+ Registered Patents 88+ Pending Patents