Hilton’s Digital Recruiting Journey

Text to Win 2 Night Hilton Stay!

Text the word Hilton, First & Last Name & Email to 22333

i.e. Hilton Alan Lees alees@hirevue.com

Mark Newman

RoundPeg Board of DirectorsInc. 30 Under 30

CEO & FounderHireVue

Rodney Moses

Chairman, Direct Employers AssociationTaleo Advisory BoardMonster Advisory Board

VP Worldwide RecruitmentHilton

People did work that was rooted in

personal relationships.Everyday interactions and a human...

COULD NOT BE

without the

ELEMENTHUMAN

WORKDONE

Then….

1970 - 1986

1987 - 1998

1998 - 2012

Decades of technology…

while great, have removeda lot of the

human element and interaction once associated with work.

It's nothing personal, just business.

”“

BULLSHIT!

Business is personal.

People Are…

Voices

Personalities

Experiences

Potential

Ideas for Future

Fortunately, a new movement is emerging.

One that finally enables people to…

Be heard.

Tell their story.

Demonstrate their capabilities.

Interact.

Find clarity & valuable insight.

© 2014 Hilton Worldwide Confidential and Proprietary

Hilton’s Digital Journey...

• Ten Brands

• 90 Countries

• 4,000 Hotels

• 665,000 Rooms

• 300,000 Team Members*

25

Waldorf Astoria Orlando

*across owned, managed and franchised properties

© 2014 Hilton Worldwide Confidential and Proprietary 26

Brand Overview

Luxury

Full-Service

Focused- Service

Timeshare

© 2012 Hilton Worldwide Confidential and Proprietary

Key Strategic Priorities

27

© 2012 Hilton Worldwide Confidential and Proprietary 28

Key Talent Management Objectives

50,000+ High-Quality Annual Hires

Digital Sourcing

Enable Centralized Recruiting (Talent Acquisition Centers)

Personalized Candidate Experience (Customers)

College & Veteran Recruiting

Employment Branding & TMVP

Roughly 783,000 veterans were unemployed and looking for work, including 207,000 post - 9/11 veterans.

As of March 2013

10,000

Veteran Hires In Next 5 Years

© 2012 Hilton Worldwide Confidential and Proprietary

Hilton’s HR Technology Landscape

31

BusinessApplications

Talent Management Applications

SocialNetworks

Media &Content

Video Mobile

IntelligenceSocial

Talent Interaction Platform

Branding, Interaction, Insights

PeopleSoft Taleo/Oracle

Successfactors

HireVue

Digital Recruiting

Digital Recruiting: Candidate Experience

© 2012 Hilton Worldwide Confidential and Proprietary

Digital Recruiting at Hilton

33

© 2014 Hilton Worldwide Confidential and Proprietary

Candidate Experience

CANDIDATE SATISFACTION

44

Waldorf Astoria Orlando

94%

This experience showed me that Hilton was offering everyone a fair chance to interview. I loved the

convenience as well.

“”

72 NET PROMOTER SCORE (NPS)

© 2014 Hilton Worldwide Confidential and Proprietary

Candidate Experience

45

Waldorf Astoria Orlando

72HILTON CANDIDATE NPS

Hotel Industry Average: 32

Software Industry Average: 24

© 2013 Hilton Worldwide Confidential and Proprietary 46

Global Deployment & Change

Learning and Development Opportunities

College

Executive

Corporate

Increase veteran hires

Learning and Development Opportunities

Military

Hourly

© 2013 Hilton Worldwide Confidential and Proprietary

Digital Recruiting Benefits

47

Business

Recruiting

Manager

Candidate

Quality of Talent

Employment Brand

Time & Cost Savings

Immediate Access to Global Talent

10X Productivity, 24x7

Consistent, Centralized Recruiting

94% Satisfaction (72 NPS)

Anytime, Anywhere

Focus on Customers

High-Quality Talent Pool

Everything was perfect and I am overjoyed with experiencing the digital interviewing process.“

”

Mark Newmanmnewman@hirevue.com

Rodney MosesRodney.Moses@Hilton.com

Thank You & Enjoy Your Time in Vegas!

And the Winner Is….

Two Night Stay at Any Hilton US Property!

APPENDIX

HireVue / Taleo Integration

Disposition – Return client defined "candidate status for display in Taleo

Return interview type to Taleo (OnDemand, Live,etc.)

Scores – Return additional scoring detail for reference/ display in Taleo Candidate Profile.

Link to candidate summary sheet within Taleo showing all scores, comments, answers to questions and CodeVue scores

Ability to attach HireVue to Req workflow based on auto triggers set

Premier Partnership = higher level of ongoing enhancement

Step 1: Request A Screening Service

Step 2: Confirm Request of Interview

Step 3: Select Req to Connect Candidate To

Step 4: Create New Interview or Choose Existing Template

Step 5: Configure Interview Experience •Single Sign On and Quick Toggle between Taleo and HireVue•Req Data Passed between Taleo and HireVue

Step 6: Candidate Data Pre-Populated In HireVue

•Recruiters Don’t Have To Duplicate Data Enter Candidate Info

Step 7: Candidate Branded Email Invite; Candidate Takes Interview via HireVue

Step 8: Pass Status and Link To Interview Back To Taleo

• 3 Different Status Updates• Link To Completed Digital Interview Stored In Candidate Profile