Highlights: Business Information - key web resources

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Selected highlights from the presentation for the workshop "Business information: key web resources", held at TFPL in London on 19th September 2013.

Transcript of Highlights: Business Information - key web resources

Business Information: key web resourcesHighlights from the full presentation

Karen.Blakeman@rba.co.uk

twitter.com/karenblakeman

http://www.linkedin.com/in/karenblakeman

http://www.rba.co.uk/

Business Sources www.rba.co.uk/sources/

TFPL, London, 19th September 2013

Why not just “Google”?

1. It personalises your results [Use private browsing options]

2. It automatically looks for variations on your terms and drops terms from your search without telling you [Use intext: or Verbatim]

3. Google does not automatically search everything it has [Use any advanced search command or Verbatim]

4. Google cannot search password protected sites or databases

5. Google changes its search and ranking algorithms about 500 times a year How Google makes improvements to its search algorithm http://youtu.be/J5RZOU6vK4Q

6. We are all Google’s lab rats “Just Testing: Google Users May See Up To A Dozen Experiments” http://searchengineland.com/just-testing-google-searchers-may-see-up-to-a-dozen-experiments-141570 [Private browsing or Verbatim may rescue you]

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Google Verbatim

intext: to force an exact match for one term

To force an exact match and inclusion of a term in a search prefix it with ‘intext:’

UK public transport intext:biodiesel statistics

“..” around terms does not always work

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How to “un-personalise” your search

Chrome - New Incognito window Ctrl+Shift+N

FireFox - File, New Private Window Ctrl+Shift+P

Internet Explorer – Tools, InPrivate Browsing [location varies depending on which version you have] Ctrl+Shift+P

Opera – File, New Private Window Ctrl+Shift+N

Safari – click on Safari next to the Apple symbol in the menu bar, select Private Browsing and then click on OK.

Will not remove country “personalisation”

Assessing quality/relevance

Name of organisation/person clearly stated

Scope of information

Can you easily contact the “owner”

Date published or updated

Primary or secondary source

Repackaged information e.g. Companies House data

Coverage (industry, time span, geographical spread)

Type of website e.g. gov.uk, ac.uk

Who owns the domain name

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Domaintools.com – who owns a domain name

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Free vs. Fee

Free

Basic company information, contact details, sometimes full accounts, search for companies by name/number one at a time, simple print out

Anonymous statistics, total market/industry figures

Current news - free text searching, many key industry publications not free, difficult to focus search

May be limited in coverage, time span

Fee

Full company accounts, historical data, search by multiple criteria, analysis and report features

Detailed market share by company name, product/brand

Indexed content, easier to search for historical information by event type, more flexible search and print options

More likely to be comprehensive and have more extensive archives

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Social media and professional networks

Where people and organisations share, discuss, comment and ask questions

It is where the conversations are happening

It is where a lot of marketing takes place

Use for research, competitor intelligence, reputation monitoring, how are companies presenting themselves and interacting with customers

Google “encouraging” people to sign up for Google+

Many business information resources encourage logins with social media accounts

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General starting points

Business Sources on the Net http://www.rba.co.uk/sources/

BL - Business Essentials on the Web http://bl-business-essentials.wikispaces.com/

– “a one-stop shop for website listings for entrepreneurs and SMEs covering.... ‘business planning’, ‘grants and finance’, ‘marketing and PR’ as well as industry specific pages.”

British Library Business & IP Centre in London Industry guides http://www.bl.uk/bipc/dbandpubs/Industry%20guides/industry.html

Library & Information Service ICAEW http://www.icaew.com/en/library

SCOTBIS (Scottish Business Information Service) http://scotbis.nls.uk/

Buslib-L – discussion list for business librarians and researchers– http://list1.ucc.nau.edu/archives/buslib-l.html (login required)– FAQs at https://sites.google.com/site/busliblistserv/

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Company information

Ownership, structure, accounts, activities, news Availability depends on

– type of company• sole trader• partnership• private • limited liability e.g. Ltd, LLP• companies with publicly traded shares e.g. PLC

– business size (large, medium, small)

– countrystate or region within the country

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Exemptions

For UK small and medium sized enterprises

May prepare and file abbreviated accounts

Must fulfil at least two of the following conditions to qualify

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Exemptions not available to public companies, banking, insurance or shipping companies

Small Medium

Turnover not exceeding £6.5m £25.9m

Assets/balance sheet not exceeding

£3.26m £12.9m

Average number of employees 50 250

UK Companies House– http://www.companieshouse.gov.uk/

– free, subscription, and document pay per view options

– documents £1 each

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CRO - Companies Registration Office Ireland http://www.cro.ie/en/homepage.aspx

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Company Check

http://companycheck.co.uk/

UK & Ireland companies and director search

Some info free, some free with login, some free with “pro” account, some pay as you go

Provides 5 years of figures and graphs for Cash at Bank, Net Worth, Total Current Liabilities and Total Current Assets

Download up to 5 yrs of accounts

Companies house documents (£2 or 99p depending on subscription)

Credit risk, charges, CCJs,

Monitor company for financial changes and when new accounts are filed

Lists directors of a company - see what other directorships they have

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http://companycheck.co.uk/subscription/subscribe

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Company Check

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Company Check

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Company Check

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DUEDIL http://www.duedil.com/

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DUEDIL http://www.duedil.com/

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DUEDIL http://www.duedil.com/

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Official company information – other countries

Lists of official company registers

– Official Company Registers

http://www.rba.co.uk/sources/registers.htm

– Company registration around the world

http://www.commercial-register.sg.ch/home/worldwide.html

– Companies House Links

http://www.companieshouse.gov.uk/links/introduction.shtml#reg

US – listed companies

– SEC Edgar IDEA – Interactive Date Electronic Applications

http://www.sec.gov/edgar.shtml

Canada - listed companies

– SEDAR http://www.sedar.com/

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OpenCorporates http://opencorporates.com/

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European Business Register

Gateway to official company information in 26 European countries– http://www.ebr.org

UK distributer is GBRDirect – priced service– http://www.gbrdirect.co.uk

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7side

http://www.7side.co.uk/

Priced service

UK companies and documents, directors information, insolvency reports

Credit reports

International registry and documents service– 1 hour registry and documents service

www.7side.co.uk/moreinfo/International_Registry_and_Documents_Service.pdf

– translation service available

– have agents "on the ground", can quickly tell you what is available in that country and what may not be available

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Examples of problem areas for the researcher

Switzerland– only banks, insurance companies and companies traded on the

Swiss stock exchange are required to provide financial statements

Cayman Islands– “The Registrar of Companies can only release the name and

type of company, its date of registration, the address of the registered office and the company’s status. Disclosing any other information is prohibited unless requested by a law enforcement agency.”

British Virgin Islands– “A company is not required to file its register of directors, register

of members, register of charges or an annual return with the BVI Registrar of Corporate Affairs.”

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Publicly traded companies – share prices

Free– current share prices delayed by 15-30 minutes

– real-time prices if you have a share dealing account with a broker e.g. TD Direct Investing (http://www.tddirectinvesting.co.uk/)

– only cover companies currently listed on the exchange

– some historical data as charts or figures (e.g. Yahoo Finance and Google Finance)

– Yahoo and Google cover major stock markets

– go direct to the stock exchange web site

Priced– for more detailed analysis

– full historical data

– stocks no longer traded or merged with another company

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Google Finance

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Yahoo Finance

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Mergers and Acquisitions (M&A)

Search free news on the web (e.g. http://news.google.co.uk/) using keywordsDetailed information on rumours, deals in progress and completed deals usually pricedMergers and Acquisitions

– http://www.rba.co.uk/sources/manda.htm

BvD’s Mergers and Acquisitions Portal – http://www.mandaportal.com/– news, features, summaries and basic deal information are free

of charge– free reports reviewing recent activity in M&A– free reports discussing industry sectors where there is increased

activity– links into the Zephyr database – full reports on deals are priced.

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Databases for information on smaller companies

Confirm contact details using telephone directories

– http://www.teldir.com/

BvD Mint Free Directory search

– http://www.bvdinfo.com/

– only basic contact details free of charge, additional information priced

Directories such as

– Applegate http://www.applegate.co.uk/

– Europages http://www.europages.com/

– solusource http://www.solusource.com/

– Kompass http://www.kompass.com/

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Statistics and industry data

Free– government statistics

– industry overviews

– executive summaries

– press releases

– trade press - possibly

Priced for– industry specific market shares

– named companies

– brand names

– detailed rankings

When carrying out research often have to use data from different sources

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Think file format

– PDF for research documents, government reports, industry papers– ppt or pptx for presentations, tracking down an expert on a topic– xls or xlsx for spreadsheets containing data

Use the advanced search screen or the filetype: command UK waste vegetable oil energy generation filetype:pdf

UK waste vegetable oil energy generation filetype:pptUK waste vegetable oil energy generation filetype:pptxUK waste vegetable oil energy generation filetype:xls UK waste vegetable oil energy generation filetype:xlsx

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Using Google site:

site: to search within a site or type of site

housing regeneration swansea site:wales.gov.ukhousing regeneration swansea site:gov.uk

Also site:ac.uk site:nhs.uk

Can exclude sites using -site:

housing regeneration swansea site:gov.uk -site:wales.gov.ukorgan donation statistics wales -site:au

Does NOT search inside databases or protected areas

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Statistics and industry data

Google Numeric range search– can be weights, distances, years, prices – use Advanced Search screen – or the search box on the Google home page– search term(s) first value..second value unit of measurement – examples:

• beer per capita consumption uk 2008..2012• TV advertising spend forecasts 2015..2020

Looking for experts on a topic, presentations, general background on a subject, information on an organisation?

– advanced search ppt or pdf format

– Slideshare http://www.slideshare.net/

– search within Slideshare or use site: search

– biofuels uk public transport 2009..2013 site:slideshare.net

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Slideshare.net

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Google Reading level

Changes the type of material that is returned

Nothing to do with publishers’ assigned reading age

Run the search and from the menu above the results select Search tools, All results, Reading level

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Starting points for statistics

Statistics Sources– http://www.rba.co.uk/sources/stats.htm

Official Statistics on the Webhttp://www.offstats.auckland.ac.nz

UK National Statistics Publication Hubhttp://www.statistics.gov.uk/

Office for National Statisticshttp://www.ons.gov.uk/

Welsh Government | Statisticshttp://wales.gov.uk/topics/statistics/?lang=en

Welsh Assembly Government StatsWaleshttp://statswales.wales.gov.uk/

data.gov.uk http://data.gov.uk/

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More open data but.....

Raw data – no pretty layouts or visualisations, you have to do that

Data may need weeding and cleaning before it is usable

May have to do a LOT of work on the data to get anything sensible out of it

To see what you could be letting yourself in for look at Tony Hirst’s blog postings on open data at http://blog.ouseful.info/

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http://www.offstats.auckland.ac.nz/

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Office for National Statistics

http://www.statistics.gov.uk/

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Publication Hub (http://www.statistics.gov.uk/) is an “index” to what is available and links through to other sites when necessary.

ONS (http://www.ons.gov.uk/) only shows reports since 2008 even if there are earlier editions. Use the Publication Hub (http://www.statistics.gov.uk/) to search for the report title/series. Once you have found an edition of the title click on “Current and past editions” to see the list of editions available. Then click on the relevant report.

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Eurostat http://ec.europa.eu/eurostat

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European Union - Open Data Portal http://open-data.europa.eu/open-data/

EU launches public beta of its open data portal – http://www.rba.co.uk/wordpress/2013/01/08/eu-launches-public-

beta-of-its-open-data-portal/

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Guardian Data Store http://www.guardian.co.uk/data

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Data and analysis on topics that are in the newsSome data sets created from information obtained via FoILinks to the original datasets are provided

Zanran http://www.zanran.com/

Searches graphs, charts, tables, PDFs, spreadsheets

Can limit by location of server, date, and filetype

Title in results list is usually the title or caption to the table and not title of the document

Hover over the thumbnail to see a preview of the table or page

Click on the URL button next to the result to view the original URL of the document

– clicking on it may take you to “page not found” 404

Click on the title of the result to see Zanran’s own copy (free registration usually required

Useful if document no longer available at it’s original location and can’t be found in any of the web archives

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Zanran

Zanran – great for data in tables, charts and graphs http://www.rba.co.uk/wordpress/2013/01/25/zanran-great-for-data-in-tables-charts-and-graphs/

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Google Public Data Explorer

http://www.google.com/publicdata/

One of Google's best kept secrets!

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ReportLinker http://www.reportlinker.com/

Searches public and private reports and dataSome information displayed free of chargeTo download or view the public reports there is a charge

– £49 for a one day access– £69 for monthly access (recurring charge unless you cancel it)

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Statista http://www.statista.com/

“The Statistics Portal for Market Data, Market Research and Market Studies”

– 60,000 topics from over 18,000 sources

– http://www.statista.com/topics/

– some information free, registration (free) required

– Chart of the Day

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Datamarket http://datamarket.com/

Open portal to datasets worldwide and market research

Creates visualisations of the data

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Finding market research - aggregators

Pull together reports from many publishers and make them searchable through a single interface

Can purchase reports through the one service

Aggregators may not be comprehensive– publishers may embargo reports for weeks or months

– publishers may withhold some reports from aggregators

– check the publisher’s own web site or email them to see if there is additional or more recent research available

– may get a better deal by going to the publisher direct

– use aggregators as an index to see who is publishing on your topic

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Examples of aggregators

Alacrastore– http://www.alacrastore.com/

ISI Emerging Markets– http://www.securities.com/

Marketresearch.com– http://www.marketresearch.com/

Profound - Market Intelligence– http://www.profound.com/

Report Buyer– http://www.reportbuyer.com/

Research and Markets– http://www.researchandmarkets.com/

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News

Most newspapers and magazines are on the web

Free services– may not be complete publication

– may not have archives

– search facilities may be limited

– print stories one by one

Many news and trade press titles are free but some are priced

Official company press releases

Stock exchange listed companies– major news, developments and changes affecting their operations

have to be reported to shareholders via the stock exchange announcements for example UK Regulatory News Service

– Various sources e.g. FE InvestEgate | Company Announcements http://www.investegate.co.uk/

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News

For tracking down individual newspapers– http://www.abyznewslinks.com/

– http://www.kidon.com/media-link/index.php

Google News – advanced search options limited and not always reliable

– no source list and sources frequently change

– key industry publications may not be included and definitely not included if subscription

– older and Archive News may be priced

Use Google news and web search to identify specialist news portals or aggregators for your subject and monitor those direct

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Google News http://news.google.co.uk/

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Can personalise news content when signed in to a Google account.

Hidden underneath the cog wheel on the news home page.

Change your location (automatically identified by Google), topics covered, sources and frequency of articles from sources.

Google News

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Can limit results to a time period.

Time options don’t always work in the ‘Archives’

Older material may be priced

Can create email and RSS alerts for a search but unreliable

Creating a Google news RSS alert

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Has Google dumped RSS alerts or not? http://www.rba.co.uk/wordpress/2013/07/15/has-google-dumped-rss-alerts-or-not/

Priced services

The Times and Sunday Times– http://www.thetimes.co.uk/ http://www.thesundaytimes.co.uk/

Financial Times (priced for full access)– http://www.ft.com/

LexisNexis– http://www.lexisnexis.com/ – subscription service, prices on application

Factiva– http://www.factiva.com/ – subscription service, prices on application– also a pay as you go option

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Google Video

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Not the same as Youtube

Google Video

YouTube

☂ Docutu.be http://docutu.be/

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Blogs and Twitter

Many experts, academics, researchers, industry gurus have active blogs

Great way to tap into expert knowledge especially with new and innovative technologies and industries

Essential for competitive intelligence and reputation monitoring

Twitter up to the minute but skewed view of what is happening

Blogs – http://www.google.com/blogsearch/ or use click on More in the menu above your results and then Blogs

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Social media & professional networks

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LinkedIn.com

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UK Government Web Archive | The National Archives http://www.nationalarchives.gov.uk/webarchive/

Browse by category or choose your organisation from an A-Z listChoose the date of the archived version of the website you want to view

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UK Government Web Archive | The National Archives http://www.nationalarchives.gov.uk/webarchive/

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http://www.legislation.gov.uk/

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Wayback Machine http://www.archive.org/

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Free alerting services

Google email and RSS alerts are broken– do not alert you to everything that is new

– alerts sometimes ‘die’

– often bring up old material that you’ve already seen

– duplicate information

Email alerts becoming a rarity

RSS feeds on news sites often all or nothing

Need an RSS reader e.g. Netvibes, Feedly, FeedReader– Phil Bradley's weblog: 20 Alternatives to Google Reader

– http://philbradley.typepad.com/phil_bradleys_weblog/2013/03/20-alternatives-to-google-reader.html

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My own RSS reader – RSSOwl (desktop only)

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Paper.li - create your own newspaper

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Paper.li – keyword Biofuelshttp://paper.li/karenblakeman/1321447614

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Scoop.it

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Keeping up to date

Inside Search http://insidesearch.blogspot.com/

Official Google Blog http://googleblog.blogspot.com/

SearchReSearch : http://searchresearch1.blogspot.co.uk/

Search Engine Land http://searchengineland.com/

Search Engine Watch http://searchenginewatch.com/

Boolean Black Belt-Sourcing/Recruiting http://www.booleanblackbelt.com/

Karen Blakeman’s Blog http://www.rba.co.uk/wordpress/

Phil Bradley's weblog http://philbradley.typepad.com/

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