Post on 11-Jan-2016
HIGH TECH STRATEGIES TO REACH AND TEACH
A NICU Case Study
Mary Ann Gouveia, RNC, BSN
PATIENT EDUCATION
Education an essential component of all health care
Everyone needs it Computers are now our patient education file
cabinets Customizable
HOW DO YOU LEARN BEST?
Reading
Listening
Group Discussion
Demonstration
Doing
WHAT IS E-LEARNING
Closed circuit TV/Video on Demand Systems Skylight©, TIGR
CDs Preemie Creations LLC
DVDs Preemie Creations
Computers/Lap tops STABLE
GMC Hospital Web site Lactation information
BLENDED LEARNING
CPR Teddy Bear CPR CPR Anytime
NICU Support “Web Sites We Like” Caring Bridge and CarePages
Print materials Preemie Creations LLC
Medical Library!!
Shift Supervisor email addresses
ONLINE PATIENT EDUCATION DATABASES
GMC Hospital Web Site NICU web page
Krames on Demand® Customizable HealthSheets™
Micromedex CareNotes Sheets™
POTENTIAL BARRIERS
Language
Lack of computer experience/access
Physical Impairments
SURFING THE WEB
80% internet users have searched for health information
Ask what they are looking at! Component of the learning assessment
Help patients learn how to judge web sites
EXCELLENT ONLINE RESOURCES
Medline Plus®
Preemie-L
KidsHealth©
For parents For kids
STAFF EDUCATION
Information Dump!
Memo wallpaper
Potty “training”
DIVINE RE-DESIGN!
De-clutter the unit
De-Clutter the Staff lounge
Streamline communication
BIRTH OF THE NICU WEB SITE
Staff Meetings Schedule Patient Education
Vaccine Information Statements Krames on Demand®
Councils and Collaboratives Hospital directions on Transit Council page Surveys
Competency Page
Midwives: Lora Goff, Kay Strickland, Kim Cooley, Mary Beth Williamson, Deborrah Furse, NICU Shift Supervisors
GOODBYE ANNIVERSARY DAY
Online Competency Format Computer based
learning Audits Professional journals Teach back Poster presentations Class attendance
Unique Features Self-directed Self-paced Accountability built
in Tied to annual
evaluation
A NEW ERA
GMC email access at home
Switch to SharePoint More like a server Incorporate our NICU web site
NetLearning access at home
Full GMC access at home
WOULDN’T IT BE GREAT IF…
Bedside lap tops/computers for families Email communication with families External NICU web page Family Resource Centers Family lounges Enhanced rooms for overnight stays Video monitoring Tape recorded physician meetings
WHAT DO YOU WISH FOR?