Post on 23-Nov-2014
Nokia Global Training CoursesCourse Catalogue 2003
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Ensure a smooth technology evolutionPeople make all the difference.
To help you realise the full potential
of your staff resources, Nokia offers a
complete range of solutions for
developing the competences of your
personnel to ensure smooth
operations of GSM networks and a
seamless evolution to 3G and All-IP.
These solutions include our
comprehensive range of Nokia Product
Training Courses, which are offered by our
global network of Nokia Training Centres.
This catalogue provides complete
descriptions of these courses, including
the target group, objectives, prerequisites
and course modules, as well as the
contact information for our local Training
Centres. The solutions presented in this
catalogue are our standard solutions.
Each course can be tailored just for your
needs.
Course areas cover the mobile platform,
GSM, GPRS, 3G, mobile IP solutions and
value added services.
As the technology evolution continues,
these courses will help ensure that your
personnel have the necessary competence
in place at the right time. For your
operations, the result is enhanced
competitiveness and a higher return on
your network investment.
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Table of Contents
Training Services 4
Nokia Online Services (NOLS) and e-learning 7
Consulting Services 8
Assessment Services 9
Course descriptions by target groups 10
Technology and System Level Training 11
Mobile Network Security 17
Nokia Platforms 20
Field Maintenance 25
Field Maintenance of Nokia Equipment 25
Field Maintenance of Nera SDH Microwave Equipment 31
Network Engineering 34
Radio Access Network Engineering 34
Switching Core Network Engineering 40
Packet Core Network Engineering 53
Charging and Billing 62
OSS Administration 67
Network Operations and Control 71
Network Surveillance 71
Radio Network Configuration 74
Network Performance Reporting 77
3G NOC Delta Solution 80
Network Planning 81
GSM, GPRS, EDGE 81
3G Network Planning 82
Value Added Services 91
Short Messaging 91
Multimedia Messaging and Application Gateways 94
Content Services 97
Intelligent Network 102
Location Based Services 105
Subscriber Management 109
Value Added Operation Support Systems 110
Practical Training Arrangements 114
Nokia Training Centres 115
Index 118
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These solutions are adapted to a variety
of learning styles, using a variety of
learning channels: classroom, on-the-job,
workshop, seminar and e-learning.
To identify the best option, we can
conduct a feasibility study, taking into
account the training audience, sales
volume targets, budget issues, staff
competence, cost-efficiency levels and
geographical factors. Training can take
place at our local Training Centres, your
premises or a mutually agreed location.
Training Services Full range of competence development solutions
Make sure you have the right people with the right competence at the right time
Match your training solution with your needs
Nokia Training Services, which are a
key component of our Competence
Development Services, cover technology
training, product-based training and
task-based training. They are designed
for technical and planning personnel,
technical management and other
personnel groups requiring the
competence to work with Nokia
equipment.
Nokia’s training courses are part of its
portfolio of Competence Development
Services. Along with Training Services,
this offering includes Competence
Development Consulting Services,
Assessment Services and Certification
Services, which can be combined and
customised to fit your specific needs.
By investing in your people, you can
give them the skills and knowledge
required in today’s fast-changing
environment. As well as optimising
your allocation of personnel resources,
this will also improve employee
satisfaction and raise your staff
retention rate.
Benefi ts of Competence
Development Services
• Optimal use of network investment
• Improved allocation of staff
resources
• Higher cost efficiency and
competitiveness
• Lower operating costs and better
return on network investment
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Expertise for operating Nokia products
Intermediate Technical Courses
This instruction provides detailed
knowledge of equipment features and
functionality for performing basic
operations and maintenance tasks.
It typically covers equipment installation,
operations and maintenance and is
recommended for technical personnel
working with Nokia network elements
or subsystems. It is useful in the early
stages of a project and for training new
personnel.
Advanced Technical Courses
By developing new skills for identifying
and rectifying problems within specific
systems or network elements, these
courses raise staff competence to help
you fully utilise your existing network
infrastructure. The objective of this
training, which is intended for experienced
technical personnel, is to provide a
thorough understanding of the features
and functionality of Nokia systems.
Task-based training applies the
knowledge and skills acquired in product-
based training to the everyday tasks
required by your organisation’s
operational processes. This training
focuses on teaching specific skills.
It is based on modules that can be
customised to fit specific training needs.
The delivery of task-based training is very
flexible, and can be arranged on-the-job,
off-the-job (classroom training, for
example) or both.
Our Training Services draw on Nokia’s
long experience in training network
operators. For your organisation,
they help ensure that you have the right
capabilities from the start to make
network operations easier and more
efficient.
• Obtain the knowledge needed for
operating Nokia products and systems
• Support fast ramp-up of network
operations
• Meet challenging time-to-market
objectives
• Achieve cost-effective training with
standardised services
Technology training gives personnel
the basic knowledge they need before
beginning Nokia-specific product and
task-based training.
Product-based training comprises
various courses that give trainees the
knowledge and skills necessary to handle
Nokia equipment and fully understand
how it is implemented. Product-based
training combines classroom sessions
and practical exercises on a test bed.
The classroom training, which is the
foundation of the training solution,
is divided into three levels: introductory,
intermediate and advanced.
Introductory Courses
These courses, which are an ideal starting
point for new employees, provide a
general understanding of the concepts,
terminology and functionality of Nokia
products and systems. They are targeted
to all technical personnel and also
recommended for management.
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Combine learning channels for the best results
Customer Open Courses
Open Courses are available to all Nokia
customers. They are based on standard
content and provide the best solution
when a limited number of employees
require specific training.
On-the-job training can be a continuation
of or an alternative to classroom training
at a Nokia Training Centre. The individual
training needs of personnel are used to
define and agree on on-the-job training
that supports everyday work practices.
Workshops normally focus on specific
tasks or skills and aim to improve a
trainee’s practical skills. A test bed at a
Training Centre or the customer’s
premises is typically used. The supporting
training documents consist of either
our own training material or in some
cases material from Nokia Product Lines.
Workshops are an excellent way to
develop troubleshooting skills.
Seminars aim to update customers on
the latest developments in specific
technology areas. The target groups range
from system experts to management
personnel. The topics can be either
Nokia driven or initiated in response to
customer requests, with content drawn
from various Nokia sources.
E-learning enables personnel to learn
at their own pace at home or in the
workplace. This channel is used for
introductory and system level technology
as well as new feature releases. Some
solutions are prerequisites for task-based
classroom training. Training programmes
based on e-learning use Internet-based
learning modules, reference material,
assignments and multimedia applications
via Nokia Online Services (NOLS).
Classroom training can be knowledge
based, skill based or both. Training
equipment for practical sessions is either
in the same room or at a nearby test bed.
Classes are held in suitably equipped
classrooms at a Nokia Training Centre,
the customer’s premises, or another
training facility.
Customer Dedicated Courses
These courses are scheduled exclusively
for customer personnel. A modular format
makes it easy to customise course content
and length to match your needs. This is a
cost-effective option for training larger
groups of employees.
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Nokia Online Services (NOLS) and e-learningNokia Online Services (NOLS) is an
e-business channel that complements
our conventional services offering.
NOLS provides direct access to product
information; training, marketing and
tendering materials, information about
preventive maintenance, trouble
management and software support.
Many e-learning solutions are also
available through NOLS. In the future,
these solutions will comprise facilitation,
which supports collaboration with other
learners. Discussion forums and virtual
classrooms provide a channel for
exchanging questions and views with a
learning group, supported by an online
facilitator.
Benefi ts of e-learning
• Freedom from time constraints:
you can learn whenever you have time
• Freedom from place limitations:
you can learn wherever you are
• Freedom from pre-defined content:
You learn what you want and need to
learn, using up-to-date online content
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Consulting Services
Create a customised learning solution
Steps in Competence Development Consulting Services
To help you make the most of your
training investment, Nokia’s complete
offering of Competence Development
Services also includes Consulting Services
for planning and optimising your
learning solutions. By assessing your
needs, the skills required, and your
current competences, we can optimise
your solution to meet your actual
requirements.
Based on the results of our analysis,
we develop a learning solution that
supports your business objectives.
This solution is carefully mapped to
show the competence needed within
each group in your organisation.
Nokia Competence Development Services
can also target a specific function or
operational need, to reduce site visits,
for example, or optimise the handling
of alarms. This process begins with a
performance audit, based on which we
can recommend specific training or tools
to improve your efficiency and cost
effectiveness.
Competence Development
Needs Analysis
This analysis is designed to evaluate
your organisation’s training needs
and establish a firm base for planning
your competence development
solution
• Task Analysis to define the skills
that are needed within the various
parts of your organisation.
• Technical Competence Analysis to
identify current personnel skills
and recommend how they should
be developed.
Competence Development
Solution Planning
Based on the Training Needs Analysis,
Nokia helps you design a training
package that supports your business
objectives
• Flow chart to map the courses to
be followed by each target group
within the organisation.
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Assessment Services
Services for assessing and certifying your own training programs
Nokia Assessment Services
Recognition of prior learning –
to assess the general level of technical
skills and knowledge that your
employees bring to their jobs.
End-of-course testing – to assess
the effectiveness of Nokia training
programmes.
Technical skills assessment –
to evaluate the specific technical skills
and knowledge that your employees
use in their everyday work.
Job competence assessment –
to assess the competence of your
personnel to carry out technical tasks.
Nokia Certifi cation Services
Training Certification Program –
to certify customer employees to teach
Nokia courses and use Nokia training
materials. This certification is always
individual.
Authorised Training Provider
Program – to certify an organisation
to deliver Nokia training products.
The certification requires a number of
certified Nokia trainers and approved
facilities and administrative procedures.
Post-Training Achievement
Certification – to certify that a
customer employee has successfully
participated in Nokia training for an
agreed job-related role.
With Nokia Assessment Services, you can
evaluate the competence of your
technical personnel against specified
performance standards. This assessment
covers technical task elements, including
both the skills needed to operate and
maintain Nokia equipment, and your
personnel’s overall ability to undertake
day-to-day technical tasks.
To help make your training more cost-
effective, we can also certify your own
training organisation as a supplier of
Nokia training. Nokia Certification
Services provide a good way to ensure
additional capacity for a large volume of
training. Once certified, your organisation
will be able to provide competence
development at the same high level as
a Nokia Training Centre.
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Course descriptions by target groups
Symbols used in course flows
and descriptions
Introductory
Course
Intermediate
Course
Advanced
Course
Course provided
by Nokia Supplier
E-learning
Solution
Legends used in course flows
Courses relevant
for GSM
Courses relevant
for GSM and 3G
Courses relevant
for 3G
This catalogue covers the standard
solutions – for tailored solutions please
contact your Nokia representative.
Open course dates available on
NOLS (www.online.nokia.com).
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2G System Training2G SYSTRA
5 d p. 12
3G System Training3G SYSTRA
3 d p. 15
3G Introduction3G INTe
0.5 d p. 14
ATM inUMTS Networks
3G ATM
1 d p. 15
EDGE SystemOverviewEDGESYSe
p. 13
Understanding GSMUndGSMe
p. 12GPRS System
GPRSSYS
3 d p. 14
GPRS OverviewGPRSOVe
p. 13
GSM
GPRS
3G
1.5 d
0.5 d
0.5 dNokia IP
Multimedia SystemIPMMSYSe
1 d p. 16
ElectromagneticFields and Customer
CommunicationEMFe
p. 16
NEW!
0.5 d
Technology and System Level Training
Nokia Technology and System Level Training will give you a thorough grounding of GSM/EDGE, GPRS and WCDMA technology, as well as an understanding of all the relevant Nokia products.
Three e-learning programmes, Understanding GSM (UndGSMe), GPRS Overview (GPRSOVe) and Introduction to 3G (3G INTe), give non-technical personnel and other target groups a basic knowledge of these technologies.
This can be followed up with classroom training as a prerequisite for our technical courses: GSM and GPRS System Training (2G SYSTRA) and 3G System Training (3G SYSTRA). In addition, the ATM in UMTS Networks (3G ATM) course introduces the relevant aspects of ATM with a special focus on its use in 3G networks.
System level aspects of GPRS networks are now included in the 2G SYSTRA course. However, participants of the old SYSTRA course who need to achieve GPRS knowledge, should take the interim GPRSSYS course.
Finally, two e-learning programmes introduce system level aspects of mobile communication networks: • EDGE System (EDGESYSe) covers the
EDGE standard available with Nokia BSS Release S10.
• IPMMSYSe introduces the Nokia solution of the All-IP core network architecture based on 3G PP Release 5.
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Understanding GSM UndGSMe
Target GroupPersonnel working in the cellular radio industry (operators, manufacturers, etc), but not having basic knowledge of GSM. New employees in the mobile industry. Technical persons who do not have knowledge of the GSM at the system level. Non-technical persons who need a basic understanding of GSM.
ObjectivesAfter the training, the participant will be able to:• Explain how the GSM networks work
in general• Explain how the connections are made
in GSM networks• List elements needed to build up a
GSM network
PrerequisitesGeneral understanding of telecommunications
DurationNominal duration is 1.5 days. The actual duration may vary depending on the participant.
No. of ParticipantsN/A
Modules• Introduction to GSM• Technological concepts in GSM• GSM architecture and interfaces• Identifiers and addresses in GSM• GSM traffic management• GSM cellular network• Security and privacy in GSM• GSM services• Charging in GSM• Nokia implementation of GSM• Towards the next generation from GSM
2G System Training 2G SYSTRA
Target GroupPersonnel requiring overview knowledge about GSM and GPRS.
ObjectivesAfter the training, the participant will be able to:• Explain the architecture functionality
of GSM and GPRS network elements• Explain the main concepts of GSM
and GPRS traffic management• Explain the main concepts of TDMA
air interface transmission• Explain the connections/interfaces
within the GSM and GPRS network• Explain the addressing in GPRS• Give an overview of the Nokia
implementation of GSM and GPRS
PrerequisitesGeneral understanding of telecommunications
Duration5 days
No. of ParticipantsMax. 24
Modules• Introduction to GSM• GSM architecture• GSM traffic management• Introduction to SS7 signalling• GSM air interface and network planning• Introduction to GPRS• Introduction to TCP/IP• GPRS architecture• GPRS traffic management• GPRS air interface
Notes2G SYSTRA is a combination of the former SYSTRA and GPRSSYS courses.
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GPRS Overview GPRSOVe
Target GroupNew and inexperienced personnel requiring the basic knowledge of GPRS networks.
ObjectivesAfter the training, the participant will be able to:• Identify the drivers of the GPRS network
and the subsequent effects on mobile data communication
• List the business benefits for operators implementing a GPRS network with respect to emerging data communication needs and eventual migration to 3G mobile networks
• Use a GPRS network architecture diagram, illustrate typical traffic management procedures
• List the key network elements required to implement a GPRS network on top of an existing GSM network
• List the functions of each of the key GPRS network elements
PrerequisitesUndGSMe, basic knowledge of data communications, basic knowledge of telecommunications
DurationNominal duration 0.5 day. The actual duration may vary depending on the participant.
No. of ParticipantsN/A
Modules• Introduction to GPRS• GPRS from a business point of view• GPRS architecture and interfaces• GPRS traffic management
EDGE System Overview EDGESYSe
Target GroupPersonnel requiring the basic key knowledge of EDGE System.
ObjectivesAfter the training, the participant will be able to:• Identify what is meant by a Nokia
EDGE technology• Understand the principle of GMSK- and
8-PSK modulation• Explain and understand new EDGE
features• Explain the implementation of EDGE
in each network subsystem• List 5 functions of the Nokia NetAct
Operations Support System that are related to EDGE
• Outline the benefits of the network planning services provided by Nokia to operators when they expand their data communication services in mobile networks
Prerequisites2G SYSTRA
DurationNominal duration 0.5 day. The actual duration may vary depending on the participant.
No. of ParticipantsN/A
Modules• GSM evolution to EDGE• EDGE modulation• Nokia EDGE features• Nokia EDGE implementation• Nokia NetAct and EDGE• Nokia EDGE network planning services
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3G Introduction 3G INTe
Target GroupNew and inexperienced personnel requiring basic knowledge of 3G mobile networks.
ObjectivesAfter the training, the participant will be able to:• Identify the drivers behind the
evolution towards 3G networks• Identify and list the characteristics of
the radio path technology used in 3G networks compared to GSM networks
• Complete a 3G network architecture diagram
• List the functions of each of the 3G network elements
• Using a 3G network architecture diagram, illustrate how 3G services, voice and Internet traffic are supported
• Identify the available services types within 3G networks and the uses of available service applications
PrerequisitesNone
DurationNominal duration 0.5 day. The actual duration may vary depending on the participant.
No. of ParticipantsN/A
Modules• Introduction to 3G• 3G network architecture• Introduction to 3G radio interface• Introduction to 3G services• Using 3G networks
GPRS System GPRSSYS
Target GroupPersonnel requiring basic knowledge of GPRS.
ObjectivesAfter the training, the participant will be able to:• Describe the role of GPRS in
telecommunications and data networks• Name the different network elements
of the GPRS network and explain their functionality
• Explain the connections/interfaces to the existing networks and between different GPRS network elements
• Explain the structure of Nokia GPRS network
• Explain the mobility management functions in GPRS
• Describe the addressing in GPRS• Describe the charging function in GPRS
Prerequisites2G SYSTRA or similar. This course contains the same GPRS related modules as the 2G SYSTRA course
Duration3 days
No. of ParticipantsMax. 24
Modules• Introduction to GPRS• Introduction to TCP/IP• GPRS architecture• GPRS traffic management• GPRS air interface
NotesGPRSSYS is not required if 2G SYSTRA has been attended.
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3G System Training 3G SYSTRA
Target GroupPersonnel requiring basic knowledge of UMTS.
ObjectivesAfter the training, the participant will be able to:• Briefly explain and list the motivation
and development of mobile networks towards 3G
• Without reference to the material, draw and label the key components and interfaces of the Nokia 3G Solution
• Using a simplified model, explain the key elements of the UMTS radio path and transmission
• At an overview level, explain what UMTS
radio resource management is, and describe its effect on network planning
• Outline the functions of the different management layers within traffic management
• List and give examples of 3G services and how they are implemented into a UMTS network
PrerequisitesPreferably 2G SYSTRA or similar
Duration3 days
No. of ParticipantsMax. 24
Modules• Introduction to UMTS networks• UMTS architecture
(Note: Release 4 information is provided mainly for self-study)
• UMTS air interface (Note: The network planning and WCDMA-TDD appendices are mainly provided for self-study)
• UMTS traffic management • Introduction to UMTS signalling and
interfaces• UMTS services and applications
ATM in UMTS Networks 3G ATM
Target GroupTechnical personnel requiring understanding of ATM.
ObjectivesAfter the training, the participant will be able to:• Explain the basics of the ATM and how
it is implemented in UMTS
Prerequisites3G SYSTRA
Duration1 day
No. of ParticipantsMax. 24
Modules• ATM basics• ATM protocols and signalling
mPosition for E-OTD System EOTDSYS
Target GroupPersonnel requiring knowledge about the Nokia mPosition for E-OTD system.
ObjectivesAfter the training, the participant will be able to:• Understand the basics of the mPosition
for E-OTD system
Prerequisites2G SYSTRA or 3G SYSTRA
Duration3 days
No. of ParticipantsMax. 12
Modules• Introduction to mPosition• Implementing mPosition• Network planning• Network optimisation• LMU installation and commissioning • Troubleshooting mPosition
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Electromagnetic Fields (EMF) and Customer Communication EMFe
Target GroupMobile network operators’ personnel.
ObjectivesAfter the training, the participant will be able to:• Briefly explain what electromagnetic
fields are and how they are generated, what sort of devices generate EMF and at what levels, why we have EMF standards and guidelines
• Clarify why we need to continue research work, highlight different sources of information and to emphasize the need not to take media “facts” at face value
• List the broad range of Nokia products and how they comply with electromagnetic standards
• Explain how Nokia base station products are configured to ensure that the EMF guidelines are met and the safety of the public and service personnel is assured to the best of Nokia’s ability
• Communicate EMF issues to the media, stakeholders and general public
PrerequisitesNone
DurationNominal duration 0.5 day. The actual duration may vary depending on the participant.
No. of ParticipantsN/A
Modules• EMF basics• Research• Nokia products• Site planning and design• Communications
NotesFree for all NOLS users.
Nokia IP Multimedia System IPMMSYSe
Target GroupEngineering support, marketing and technical management, NOC, network planning, system administration, service creation and integration engineers, customer care.
ObjectivesAfter the training, the participant will be able to:• List the subsystems of Nokia IP
Multimedia System• List the Nokia IP Multimedia System
network elements• Describe the protocols and interfaces
between subsystems• List the main functionalities of the
subsystems• Describe connectivity between sites• Explain the operation and maintenance
principles of Nokia IP Multimedia System
• Describe the evolution of Nokia IP Multimedia System
Prerequisites3G Release 5 system level understanding (vendor independant), basic understanding of IP and SIP protocols
Duration1 day
No. of ParticipantsN/A
Modules• Introduction to Nokia IP
Multimedia System• Architecture of Nokia IP
Multimedia System• Technologies in Nokia IP
Multimedia System• Functionality of Nokia IP
Multimedia System• Operation and Maintenance of
Nokia IP Multimedia System• Evolution Summary of Nokia IP
Multimedia System
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Mobile Network Security
Mobile network security can only be achieved if security awareness and vigilance are present throughout the entire operating process, from planning to operation. For that reason, we recommend that at least the network element engineering personnel are trained to a good level of knowledge in network security and are able to recognise and counter vulnerabilities in the organisation’s network.
A well-founded understanding of security issues and principles is needed to deal with today’s latest threats, which quickly become tomorrow’s outdated threats.
Other providers of security training typically concentrate on pure ISP environments, discussing methods and tools, which are not applicable in the context of 3G mobile networks.
In contrast, we emphasise an understanding of the security aspects of the protocols, platforms and environments involved, in order to prepare your staff for likely threats.
Courses and tailoringThe Mobile Network Security Course (MNSEC) is the initial course within the Nokia Network Security Training Portfolio. It focuses on the security needs and features in mobile networks, giving enough of an overview to avoid the need for security staff to attend courses in all subsystems.
The OSS Security Course (OSSSEC) and Core Network Security Course (CNSEC) are new in the portfolio and the hands-on complement for the MNSEC.
The practical courses are consisting of a concise theory review and hands-on practise. Exercises are using both a well-prepared playground and the Nokia mobile network equipment.
Tailored workshops can be adapted from standard courses and our case-study-pool. These workshops could then emphasise limited areas of the network e.g. the charging gateway, DNS security, OSS host security etc.
Many security problems and network outages are related to popular erroneous management decisions. The famous SANS Institute has identified the seven top management errors related to network security:• Pretend the problem will go away• Authorise reactive, short-term fixes
so problems re-emerge quickly• Fail to realise how much money
their information and organisational reputation are worth
• Rely primarily on a firewall for security perimeter protection
• Fail to deal with the operational aspects of security
• Fail to understand the relationship of information security to the business problem – they understand physical security, but do not see the consequence of poor information security
• Assign untrained people to maintain security and provide neither the training nor the time to make it possible to do the job
(Source: SANS Institute Network Security Roadmap 2003)
3G System Training3G SYSTRA
3 d p. 15
Mobile NetworkSecurityMNSEC
3 d p. 18
TCP/IP forMobile Packet Core
IPCORE
4 d p. 54
Operation SupportSystem Security
OSSSEC
5 d p. 19
Mobile CoreNetwork Security
CNSEC
5 d p. 18
NEW!NEW!
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Mobile Core Network Security CNSEC
Target GroupSystem level experts in 3G core network, security teams, second line maintenance staff.
ObjectivesAfter the training, the participant will be able to:• Understand security in IP based
networks as a whole and in the context of mobile networks
• List the potential risks for a given network
• Contribute to planning and implementing a secure core network
• Use standard auditing tools to checkout hosts in a mobile network
• Contribute efficiently to securing a mobile network
• Be aware of security issues in daily work and spread this attitude
• Understand threats for the mobile core network for SCN and PCN as well as the interdependencies
Prerequisites3G SYSTRA (optional), MNSEC, one CN OM course (like GGSNOM)
Duration5 days
No. of ParticipantsMax. 8
Modules• Introduction• Essential LAN security• Essential WAN security• Essential routing security• Essential VPN security• Methods and principles for
securing a mobile network• Essential network services• Intrusion detection• Security toolbox• Selected case studies
NEW!
Mobile Network Security MNSEC
Target GroupSystem level experts and second line maintenance staff in mobile networks.
ObjectivesAfter the training, the participant will be able to:• Understand and use the correct terms
when addressing security issues• List potential risks for a given network• Explain the role of cryptography in a
mobile network and describe the main principles
• Contribute to planning, implementing and reviewing the security architecture of a mobile network
• List the most relevant network services and describe the security implications
• Describe selected procedures in the mobile network and their implication for network security
• Name the 3GPP security standards and describe their implication for the mobile network
• Be aware of security issues in daily work and spread this attitude
Prerequisites3G SYSTRA (optional), IPCORE (optional), 6 months’ practical work experience
Duration3 days
No. of ParticipantsMax. 12
Modules• Security principles and elements• Cryptography• 3G network security• Network services• Securing networks and hosts
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Operation Support System Security OSSSEC
Target GroupOSS administrators and specialists, security experts and second line maintenance staff in a mobile network.
ObjectivesAfter the training, the participant will be able to:• Understand, use and explain the correct
terms when addressing OSS security issues
• List potential risks for a given network management solution
• Contribute to planning, implementing and reviewing the security policy of a network management solution
• Improve security of an existing OSS by taking corrective actions and applying customisations without impacting OSS functionality
• Contribute to planning, implementing and reviewing the security architecture of telecommunication management network (DCN), particularly with regard to VPN and WAN security aspects
• Harden and configure the DCN routers, LAN switches and firewalls according to either Nokia manuals or customer specific configuration policies
• List the most relevant network management procedures, related network services and describe the security implications
• Use and explain OSS user management applications in order to implement secure and policy-conformant user environments on the OSS servers and towards DCN network elements
• Plan, execute and evaluate penetration tests and security audits in an existing network management environment
• Verify and benchmark security settings of an existing OSS environment and rate security interests against usability and performance issues
• Show awareness of security issues in daily work and spread this attitude
Prerequisites3G SYSTRA (optional), IPCORE (optional), OSSADM1, OSSADM2, MNSEC
Duration5 days
No. of ParticipantsMax. 8
Modules• Introduction and review• OSS security architecture• Essential LAN security• Essential routing security• Essential VPN security• Essential network services• OSS security toolbox• Case study: Securing OSS cluster
server access• Case study: OSS WAS and OSS user
management• Case study: Securing DCN access• Case study: OSS penetration testing• Case study: Monitoring and intrusion
detection
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Nokia Platforms
Platform Training SolutionNokia is currently using four main platform technologies for mobile communications network equipment:• DX 200 Switching Platform for GSM
equipment (BSC, MSC, HLR), as well as for 2G SGSN.
• ATM based IPA 2800 platform for 3G RNC and MGW. This platform has many operational similarities with the DX 200 platform, which allows common training solutions for both.
• The IPSO platform for most packet core network equipment. This is based on the Nokia IP Security Operating System (IPSO) with a Unix-like user interface.
• The Nokia NetAct OSS platform offers a Nokia specific graphical user interface for multiple network operation tasks.
Nokia NetActNMS
GSMBTS
BSS
2G SGSN
DX 200
IPSO
IPSO
GGSN
OSS
Packet SwitchedCore Network
Circuit SwitchedCore Network
BSC
DX 200
UMTS (WCDMA)BTS
UTRAN
IPA 2800
BG
IPSO
MGW
IPA 2800
DX 200
HLR
DX 200
MSC
RAN
3GSGSN
Refl ects to the hardware architecture of GSM, GPRS and 3G Release 99 (not 3G Release 4/5).
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Our platform training is not specific to Nokia 2G or 3G solutions, but caters for the equipment that the student is already using. Platform training lays the foundation for any practical work on the
For the DX 200 and IPA 2800 platforms, we offer two courses, SWPLAT ESS and SWPLAT ADM, the latter being aimed at more advanced personnel who are involved with platform administrative tasks. SWPLAT ESS and SWPLAT ADM courses can be combined as a 5 days course in the name of SWPLAT ESS&ADM. A comprehensive portfolio of platform
Nokia Platform Computer Based Training Nokia PLAT CBT
Target GroupPersonnel operating and maintaining the Nokia platform in GSM, GPRS and 3G environments.
ObjectivesAfter the training, the participant will be able to:• Identify which Nokia platforms are used
in different network technologies• List what kind of documentation and
supporting resources can be used for operation and maintenance tasks
• Identify what kind of user interfaces can be used to perform the operation and maintenance tasks
• Describe the different technologies used in GSM, GPRS and 3G platforms
• List the characteristics of Nokia platforms
Prerequisites2G SYSTRA, GPRSSYS and/or 3G SYSTRA, depending on which modules are included
Duration12–30 hours depending on which modules are included
No. of ParticipantsN/A
Modules• System review• Documentation and on-line resources• Introduction to 3G platform • Changes from 2G to 3G • Introduction to DX 200 platform• Introduction to IPA 2800 platform • Introduction to Nokia IP platform• Nokia MML overview• Nokia NEMU overview • Nokia NetAct overview • I/O Devices and logical files• Files and software• Maintenance• Data communications and signalling• Switching• Synchronisation• ATM basics • Platform CBT test
2G System Training2G SYSTRA
5 d p. 12
3G System Training3G SYSTRA
3 d p. 15
Switching PlatformEssentials
SWPLAT ESS
3 d p. 22
Switching PlatformAdministrationSWPLAT ADM
2 d p. 22
Operation SupportSystem Platform
OSSPLAT
2 d p. 23
Practical courses onBSC, RNC, MSC, HLR,
MGW, 2G SGSN
Practical courses onNOC, OSS Administration
IPSO PlatformIPSO PLAT
3 d p. 24
Practical courses onGGSN, 3G SGSN
Nokia PlatformComputer Based
TrainingNokia PLAT CBT
12-30 h p. 21
Operation SupportSystem User Release 3
OSSUSER REL 3(e)
1 d p. 23
Nokia FlexiServerPlatforms
FLEXPLATe
0.5 d p. 24
Practical courses onAll-IP networks elements
NEW!
platforms, such as handling the user interface, basic understanding of the equipment’s hardware and software architecture, or important common maintenance tasks. The training should be attended prior to taking OM courses on the respective equipment. Training solutions presented in platform flow are available at the moment.
administration training is also available for Nokia NetAct OSS, please see page 67.
Some theoretical parts of the SWPLAT ESS course can be taken using the Nokia Platform Computer Based Training (CBT) CD-ROM. Please refer to your local Nokia training representative for more information.
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Switching Platform Essentials SWPLAT ESS
Target GroupTechnical personnel using IPA 2800 and/or DX 200 platforms in daily operations.
ObjectivesAfter the training, the participant will be able to:• List and identify the elements of the
Nokia platform in terms of the hardware, user interfaces, and how it can be supported. Also, the participant is expected to identify which network element utilises which platform
• List 5 main platforms of IPA 2800 and DX 200 and shortly explain their meaning. Also explain the functional unit grouping and PIU, power distribution, redundancy principle, switching and synchronisation
• List and explain clearly the two different approaches to how the Nokia customer documentation is structured. Furthermore, the participant is expected to give examples of the documents included in each approach and identify the different media of how the documentation is delivered
• Explain the functioning of the MMI system and Man Machine Language (MML). Also, demonstrate the use of MML
• Identify and describe the philosophy of the Nokia NEMU in terms of its role in the Telecommunication Management Networks (TMN). List the key functions of NEMU in the network elements whilst making a difference to the role of the OMU unit. Also, demonstrate the ability to start a NEMU EM session from the client and navigate applications through the use of the application manager
• List and explain the four fields of DX 200/IPA 2800 system maintenance. Also, demonstrate the ability to interrogate maintenance information
• Give 6 examples of I/O devices in DX 200 and IPA 2800 and their 2 main working states. Also, demonstrate the ability to interrogate the state of I/O devices
Prerequisites2G SYSTRA or 3G SYSTRA, Nokia PLAT CBT
Duration3 days3 day course if participant has completed Nokia PLAT CBT, 5 day course for all others
No. of ParticipantsMax. 8
Modules• Nokia 3G platform• Introduction to DX 200/IPA 2800
switching platforms• Documentation and resources to
support the Nokia 3G platform• MMI user interface• Using the NEMU• DX 200/IPA 2800 maintenance• Input/Output devices• File administration• Software package administration• Introduction to DCN
Switching Platform Administration SWPLAT ADM
Target GroupTechnical personnel performing platform administrative tasks e.g. system back-ups and platform troubleshooting.
ObjectivesAfter the training, the participant will be able to:• Demonstrate 3 basic operations: create,
copy and delete files on a WDU disk• Demonstrate 4 main operations on
the software package: fallback, rollback, safecopying and changing software package in the DX/IPA exchanges. Also, explain the 4 main steps to install a change note/change delivery to a DX/IPA exchange
• Demonstrate centralised backup configuration using NMS/Nokia NetAct
• Demonstrate centralised change note management using NMS/Nokia NetAct
• Modify, create and test logical files connections, file types and redundant logical files
• Explain the authority system and user access control
• Configure TCP/IP stack for DX/IPA
Prerequisites2G SYSTRA or 3G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, OSSPLAT
Duration2 days
No. of ParticipantsMax. 8
Modules• File administration exercises• Software package administration
exercises• DX remote backup• Software archive and register for T12• Input/Output devices exercises• MMI authority system• DCN in IPA/DX exercises
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Operation Support System Platform OSSPLAT
Target GroupPersonnel working with the Nokia NetAct Release OSS3.
ObjectivesAfter the training, the participant will be able to:• Explain the Nokia NetAct functionality
and product structure• Explain and demonstrate how to use
the Nokia NetAct Common Desktop Environment (CDE)
• Explain the basic architecture of Nokia NetAct and how it is connected to the network elements
• Explain and demonstrate how to use the Nokia NetAct customer documentation
• Explain the concepts and terms used for alarm monitoring
• Explain and use the Nokia NetAct Monitor tools for fault monitoring the network
• List the Nokia NetAct Configurator applications and know their purpose and usage for network management
• List the Nokia NetAct Reporter applications and know their purpose and usage for network management
Prerequisites2G SYSTRA or 3G SYSTRA
Duration2 days
No. of ParticipantsMax. 8
Modules• Introduction to Nokia NetAct• Nokia NetAct basic architecture• Using Nokia NetAct• Nokia NetAct documentation• Nokia NetAct Monitor: Introduction,
concepts and data flow• Nokia NetAct Monitor: Use of fault
management tools• Nokia NetAct Configurator: Overview of
applications and functionality• Nokia NetAct Reporter: Overview of
applications and functionality
Operation Support System User Release 3 OSSUSER REL 3(e)
Target GroupPersonnel working with the Nokia NetAct Operation Support System.
ObjectivesAfter the training, the participant will be able to:a) Classroom Training• Outline the changes between T12 and
OSS3.1 in the Nokia NetAct product structure and the applications
• Outline the changes between T12 and OSS3.1 in the basic architecture of the Nokia NetAct system including hardware, connectivity, DCN solution, system platform, UMA
• Outline the changes between T12 and OSS3.1 in the customer documentation structure of the Nokia NetAct system
b) E-learning self study and c) E-learning Questions and Answers
Forum• Outline the changes between T12 and
OSS3.1 in the respective functionality area for certain network technologies
Prerequisites3G SYSTRA, experience in network management operation with Nokia NetAct
Duration1 day (for classroom training)
No. of ParticipantsMax. 24 (for classroom training)
Modules• Introduction to Nokia NetAct (rel)• Basic architecture (rel)• Use of Nokia NetAct (rel)• Nokia NetAct documentation• Nokia NetAct applications and
functionality T12 – OSS3.1 overview• Introduction to e-learning self-study
and Questions and Answers Forum
• Monitor• 2G radio access development• 3G radio access development• 2G radio access optimiser• XML interface for planning data• Reporter• Administrator applications• Packet core configurator• Service quality manager• Nokia NetAct Planner
NotesThe open questions from the e-learning self study will be answered by experts worldwide with the focus on the functionality of the tools, using a Questions and Answers Forum.
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IPSO Platform IPSO PLAT
Target GroupPersonnel who need to know how to install and configure Nokia IP routers. The main target group is personnel working with the GPRS/3G backbone networks.
ObjectivesAfter the training, the participant will be able to:• Install and configure Nokia IP routers.
This includes installation of the operating system (IPSO) and configuration of full IP routing functions, including IPv6, OSPF, RIP and VRRP. The training concentrates on topics that are most relevant to those working with Nokia GPRS/3G products
Prerequisites2G SYSTRA or 3G SYSTRA, IPCORE
Duration3 days
No. of ParticipantsMax. 8
Modules• IPSO platform product overview• IPSO installation• Basic IPSO configuration with Voyager• Basic IPSO debugging• IPSO maintenance procedures• IPSO routing configuration• IPSO high availability features, VRRP• Configuration of IPv6 interfaces
Nokia FlexiServer Platforms FLEXPLATe
Target GroupPersonnel working with the Nokia FlexiServer platforms.
ObjectivesAfter the training, the participant will be able to:• List and explain the FlexiPlatform
and Nokia FlexiServer features and functionalities
• Describe the two hardware options available for Nokia FlexiServer and explain their differences
Prerequisites3G SYSTRA
DurationNominal duration 0.5 day. The actual duration may vary depending on the participant.
No. of ParticipantsN/A
Modules• Introduction to Nokia FlexiPlatforms• Nokia FlexiServer hardware architecture
and scaling• Nokia FlexiServer functionality
NEW!
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Field Maintenance
Field Maintenance of Nokia Equipment
The field maintenance group is responsible for technical tasks carried out on equipment widely distributed in the field, such as base stations and microwave equipment. The work can be divided into installation, commissioning and first line maintenance. First line maintenance manages preventive maintenance, as well as problems under the direction of the network surveillance team. This group might also be involved in system upgrades together with engineering support.
Our standard training solution in the field maintenance area covers commissioning courses for the different equipment types. Since they are very customer specific, we deliver training on pure installation, combined installation and commissioning and maintenance as dedicated courses. The same applies to training on site support equipment. Please contact your training services manager for more information.
2G System Training2G SYSTRA
5 d p. 12
BSS CellularTransmission
BSSCTM
5 d p. 27
BSS CellularTransmission for Nokia
UltraSite/MetroSiteULTCTM
3 d p. 28
Nokia Talk Family BTSCommissioning
BTSCOM
3 d p. 26
Nokia MetroSiteGSM/EDGE Installationand Commissioning
2G METCOM
4 d p. 27
Nokia UltraSiteGSM/EDGE BTS
Commissioning2G ULTCOM
3 d p. 27
Nokia FlexiHopper andNokia MetroHopper
RFLEXH and RMETRO
3 d p. 30
Nokia FlexiHopperRFLEXH
2 d p. 30
Nokia 2G UltraSiteSystem
2G ULTSYSe
0.5 d p. 26
3G Introduction3G INTe
0.5 d p. 14
3G System Training3G SYSTRA
3 d p. 15
Nokia UltraSiteWCDMA BTS
Commissioning3G ULTCOM
3 d p. 29
Nokia MetroSiteWCDMA BTS Installation
and Commissioning3G METCOM
2 d p. 29
ATM inUMTS Networks
3G ATM
1 d p. 15
AXC Operationand Maintenance
AXCOM
3 d p. 29
Nokia FlexiHopper andNokia MetroHopper
RFLEXH and RMETRO
3 d p. 30
Nokia FlexiHopperRFLEXH
2 d p. 30
Nokia UltraSiteTriple-mode BTSInstallation and
Commissioning CBTTriULTCOM CBT
0.5 d p. 28
NEW!
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Nokia Talk Family BTS Commissioning BTSCOM
Target GroupTechnical personnel working with Nokia Talk Family BTS equipment.
ObjectivesAfter the training, the participant will be able to:• Understand general function of a
GSM network• Check BTS installation• Understand function of Nokia BTS
and function of BTS units• Understand the commissioning of
Nokia 3G Talk Family BTS, following the Nokia commissioning procedure
Prerequisites2G SYSTRA
Duration3 days
No. of ParticipantsMax. 8
Modules• Nokia GSM DE34 BTS / Network
architecture and interfaces• Nokia GSM BTS/DE/DF34 product family• Nokia GSM DE34 BTS configurations• Nokia GSM DE34 BTS function and
block diagram of the units• Nokia GSM DE34 BTS plug-in units
descriptions• Nokia GSM DE34 BTS and plug-in unit
installation / Checking the installation• Nokia GSM DE34 BTS TRU settings and
branching tables• Nokia GSM DE34 BTS MMI software• Nokia GSM DE34 BTS commissioning
Nokia 2G UltraSite System 2G ULTSYSe
Target GroupPersonnel requiring general knowledge of the Nokia 2G UltraSite solution.
ObjectivesAfter the training, the participant will be able to:• Complete an illustration of the Nokia 2G
UltraSite solution architecture.• List the basic features and functions of
each Nokia 2G UltraSite network element.
• List and describe the process and tools used to implement the Nokia 2G UltraSite solution.
• List the tools used to operate and maintain the Nokia 2G UltraSite solution.
Prerequisites2G SYSTRA
DurationNominal duration 0.5 day. The actual duration may vary depending on the participant.
No. of ParticipantsN/A
Modules• Network planning with Nokia UltraSite• Nokia 2G UltraSite product family• Nokia 2G UltraSite transmission solution• Nokia 2G UltraSite implementation• Nokia 2G UltraSite network solutions• Nokia 2G UltraSite operations and
maintenance
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Nokia MetroSite GSM/EDGE Installation and Commissioning 2G METCOM
Target GroupField personnel who will install and commission Nokia MetroSite sites for GSM/EDGE.
ObjectivesAfter the training, the participant will be able to:• Install the Nokia MetroSite for GSM/EDGE
elements• Commission the Nokia MetroSite for
GSM/EDGE elements
Prerequisites2G SYSTRA
Duration4 days
No. of ParticipantsMax. 8
Modules• Nokia MetroSite solution overview• Nokia MetroSite BTS product overview• Nokia MetroSite BTS installation• Nokia MetroSite BTS commissioning• Nokia MetroSite BBU product overview• Nokia MetroSite BBU installation• Nokia ITN and transmission units
overview• Nokia FlexiHopper product overview• Nokia MetroHopper product overview• Nokia FlexiHopper and Nokia MetroHopper
commissioning with FIU19 and RRIC• Nokia MetroHub product overview• Nokia MetroHub installation• Nokia MetroHub commissioning
Nokia UltraSite GSM/EDGE BTS Commissioning 2G ULTCOM
Target GroupBTS commissioning engineers.
ObjectivesAfter the training, the participant will be able to:• Describe the Nokia UltraSite solution• Commission the Nokia UltraSite
elements• Correctly commission Nokia FlexiHopper
Prerequisites2G SYSTRA
Duration3 days
No. of ParticipantsMax. 8
Modules• Nokia UltraSite GSM/EDGE BTS product
overview• Nokia UltraSite GSM/EDGE BTS
installation check• Nokia UltraSite GSM/EDGE BTS unit
cables and combiner options• Nokia UltraSite GSM/EDGE BTS antenna
system• Nokia UltraSite GSM/Nokia Talk Family
BTS co-locating and configuration• Nokia UltraSite GSM/EDGE BTS unit
description• Nokia UltraSite GSM/EDGE BTS
commissioning• Nokia UltraSite FlexiHopper
commissioning
BSS Cellular Transmission BSSCTM
Target GroupBSS field engineers, engineering support personnel, technical support personnel, network planners.
ObjectivesAfter the training, the participant will be able to:• Apply the knowledge and skills to operate
and maintain the different transmission units in a Nokia Talk Family GSM network
• Implement loop protection in an Abis interface loop configuration
Prerequisites2G SYSTRA, BSSESS or BTSCOM, DX 200 platform theory recommended
Duration5 days
No. of ParticipantsMax. 8
Modules• DN2 principles and functions• DN2 confi guration and cross-connections• TRUA principles and functions• TRUA configuration and branchings• Q1 management configuration• BTS loop configuration and protection
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Nokia UltraSite Triple-mode BTS Installation and Commissioning CBT TriULTCOM CBT
Target GroupPersonnel who need to learn about installation, commissioning and maintenance of the Nokia Triple-mode BTS.
ObjectivesAfter the training, the participant will be able to:• Describe the Nokia UltraSite Triple-mode
BTS configuration• Install and commission the WCDMA
upgrade• Understand the basic operation and
maintenance of the Triple-mode BTS
Prerequisites3G SYSTRA, 3G ULTCOM, general understanding of GSM and UMTS networks, previous experience of GSM and WCDMA BTS systems
DurationNominal duration 0.5 day. The actual duration may vary depending on the participant.
No. of ParticipantsN/A
Modules• Nokia Triple-mode BTS overview• Nokia Triple-mode BTS WCDMA upgrade
installation• Nokia Triple-mode BTS unit installation• Nokia Triple-mode BTS commissioning
and integration• Nokia Triple-mode BTS operation and
maintenance
NEW!
BSS Cellular Transmission for Nokia UltraSite/MetroSite ULTCTM
Target GroupBSS field engineers, engineering support personnel, technical support personnel, network planners.
ObjectivesAfter the training, the participant will be able to:• Apply the knowledge and skills to
operate and maintain the different transmission units in a Nokia UltraSite and Nokia MetroSite based GSM network
• Implement loop protection in an Abis interface loop configuration
Prerequisites2G SYSTRA, BSSESS or 2G ULTSYSe/ 2G ULTCOM or 2G METCOM, DX 200 Platform Theory recommended
Duration3 days
No. of ParticipantsMax. 8
Modules• Cellular transmission network
configuration• Nokia UltraSite/MetroSite transmission
equipment• Transmission network management• Configuring transmission loop
protection
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Nokia UltraSite WCDMA BTS Commissioning 3G ULTCOM
Target GroupBTS commissioning engineers.
ObjectivesAfter the training, the participant will be able to:• Describe the Nokia UltraSite WCDMA
Solution• Commission and integrate the Nokia
WCDMA UltraSite BTS
Prerequisites3G SYSTRA, 3G ATM (recommended)
Duration3 days
No. of ParticipantsMax. 8
Modules• Nokia WCDMA BTS overview• Nokia AXC product overview• Nokia WCDMA BTS unit overview• Nokia WCDMA BTS UltraSite Supreme
Indoor Cabinet and Unit installation• Nokia WCDMA BTS UltraSite Supreme
Indoor Cabinet cabling• Nokia WCDMA BTS commissioning• Nokia AXC commissioning• Nokia WCDMA BTS local operation and
maintenance
Nokia MetroSite WCDMA BTS Installation and Commissioning 3G METCOM
Target GroupField personnel who will install and commission Nokia MetroSite WCDMA BTS.
ObjectivesAfter the training, the participant will be able to:• Install the Nokia MetroSite for WCDMA
elements• Commission the Nokia MetroSite for
WCDMA elements
Prerequisites3G SYSTRA, 3G ULTCOM
Duration2 days
No. of ParticipantsMax. 8
Modules• Nokia WCDMA BTS MetroSite overview• Nokia WCDMA BTS MetroSite unit
overview• Nokia WCDMA BTS MetroSite installation• Nokia WCDMA BTS commissioning• Nokia AXC commissioning• Nokia WCDMA BTS MetroSite local
operation and maintenance
AXC Operation and Maintenance AXCOM
Target GroupFirst and second line maintenance personnel, integration engineers, commissioning engineers and OM personnel.
ObjectivesAfter the training, the participant will be able to:• Describe the AXC features• Describe the AXC units• Install the AXU and the interface units• Commission the AXC manually and
automatically• Maintain the AXC• Troubleshoot the AXC
Prerequisites3G SYSTRA, 3G ULTCOM
Duration3 days
No. of ParticipantsMax. 8
Modules• Nokia AXC product overview• Nokia AXC installation• Nokia AXC commissioning • Nokia AXC maintenance and
troubleshooting
NotesAlso S-AXC can be included.
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Nokia FlexiHopper RFLEXH
Target GroupOperating and maintenance personnel of transmission and GSM networks using Nokia MW Radio equipment (for example network management personnel, technical field staff and/or system specialists).
ObjectivesAfter the training, the participant will be able to:• Install, commission and maintain the
Nokia FlexiHopper Radio• List principles in the use of the common
RF terminology
PrerequisitesExperience in telecommunications transmission equipment
Duration2 days
No. of ParticipantsMax. 8
Modules• Nokia FlexiHopper overview• Nokia FlexiHopper installation• Nokia FlexiHopper commissioning and
maintenance
NotesCourse overlaps with RFLEXH and RMETRO.
Nokia FlexiHopper and Nokia MetroHopper RFLEXH and RMETRO
Target GroupOperating and maintenance personnel of transmission and GSM networks using Nokia MW Radio equipment (for example network management personnel, technical field staff and/or system specialists).
ObjectivesAfter the training, the participant will be able to:• Install, commission and maintain
the Nokia FlexiHopper and Nokia MetroHopper Radios
PrerequisitesExperience in telecommunications transmission equipment
Duration3 days
No. of ParticipantsMax. 8
Modules• Nokia FlexiHopper overview• Nokia FlexiHopper installation• Nokia FlexiHopper commissioning
and maintenance• Nokia MetroHopper overview• Nokia MetroHopper installation• Nokia MetroHopper commissioning
and maintenance
NotesCourse overlaps with RFLEXH.
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Field Maintenance of Nera SDH Microwave Equipment
Nera CityLink Installation and Commissioning TR IAC CityLink
Target GroupPersonnel responsible for the installation and commissioning of Nera CityLink.
ObjectivesAfter the training, the participant will be able to:• Install and perform commissioning of
the equipment
PrerequisitesGood knowledge of microwave transmission techniques, practical field experience in digital radio relay equipment, experience in the use of test and measuring instruments for digital equipment
Duration2 days
No. of ParticipantsMax. 6
Modules• Reading installation documentation• Installation techniques• Practical use of tools used• Cabling of equipment• Commissioning of equipment
NotesTraining is supplied by Nera. Open courses are available in Bergen/Norway.
Nera CityLinkInstallation andCommissioningTR IAC CityLink
2 d p. 31
Nera CityLinkOperation andMaintenance
TR OM CityLink
3 d p. 32 Operation andMaintenance
with Nera NEWTR OM NEW NMS
2 d p. 33Installation andCommissioning
for Indoor MountedNera Equipment
TR IAC I2 d p. 32
Nera NL29xOperation andMaintenanceTR OM NL29x
5 d p. 33
NetworkOperation and
Control
TransmissionInstallation andCommissioning
TransmissionEngineering
Nokia PowerHopperNera CityLink
Nera NL29x
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Nera CityLink Operation and Maintenance TR OM CityLink
Target GroupPersonnel responsible for the operation and maintenance and testing of the equipment.
ObjectivesAfter the training, the participant will be able to:• Understand the Nera training modules
of SDH 155 Mb/s STM-1 radio relay equipment (CityLink)
• Independently carry out the operation and maintenance (and test) procedures on the equipment
PrerequisitesGood knowledge of microwave transmission techniques, knowledge of the synchronous digital hierarchy (SDH), practical field experience in digital radio relay equipment, experience in the use of test and measuring instruments for digital equipment
Duration3 days
No. of ParticipantsMax. 8
Modules• Equipment presentation• Block schematics• Useful measurements• Use of test instruments• Fault finding and correction• Training exercises• Overhead access• Supervisory and switching equipment• Service equipment• NEW NMS/NEW configurator
NotesThis course comprises the course TR OM NEW NMS. Training is supplied by Nera. Open courses are available in Bergen/Norway.
Installation and Commissioning for Indoor Mounted Nera Equipment TR IAC I
Target GroupPersonnel responsible for the installation and commissioning of transmission telecommunication equipment.
ObjectivesAfter the training, the participant will be able to:• Install and perform commissioning of
the equipment
PrerequisitesGood knowledge of microwave transmission techniques, practical field experience in digital radio relay equipment, experience in the use of test and measuring instruments for digital equipment
Duration2 days
No. of ParticipantsMax. 6
Modules• Reading installation documentation• Installation techniques• Practical use of tools used• Cabling of equipment• Commissioning of equipment
NotesTraining is supplied by Nera. Open courses are available in Bergen/Norway.
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Nera NL29x Operation and Maintenance TR OM NL29x
Target GroupPersonnel responsible for the operation and maintenance and testing of the equipment. Engineers and technicians requiring familiarisation with the equipment prior to undertaking specialist training.
ObjectivesAfter the training, the participant will be able to:• Understand the NERA training modules
of SDH 155 Mb/s STM-1 radio relay equipment (NL29x)
• Independently carry out the operation and maintenance (and test) procedures on the equipment
PrerequisitesTR OM NEW NMS, good knowledge of microwave transmission techniques, knowledge of the synchronous digital hierarchy (SDH), practical field experience in digital radio relay equipment, experience in the use of test and measuring instruments for digital equipment
Duration5 days
No. of ParticipantsMax. 8
Modules• Equipment presentation• Block schematics• Useful measurements• Use of test instruments• Fault finding and correction• Training exercises• Overhead access• Supervisory and switching equipment• Service equipment• NEW NMS/NEW configurator
NotesTraining is supplied by Nera. Open courses are available in Bergen/Norway.
Operation and Maintenance with Nera NEW TR OM NEW NMS
Target GroupPersonnel responsible for the operation of the software. Engineers and technicians who are responsible for the operation and/or the installation of the radio link equipment.
ObjectivesAfter the training, the participant will be able to:• Understand the NERA element view
networks management system software• Independently carry out the operation
procedures
PrerequisitesKnowledge of personal computers, good knowledge of microwave transmission, practical field experience in digital radio relay equipment
Duration2 days
No. of ParticipantsMax. 8
Modules• Equipment presentation• Hardware requirements• Software installation• Configuration procedures• Fault reporting• Performance statistics• Useful measurements• Training exercises
NotesThis course is also part of TR OM CityLink. Training is supplied by Nera. Open courses are available in Bergen/Norway.
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3G System Training3G SYSTRA
3 d p. 15
ATM inUMTS Networks
3G ATM
1 d p. 15
2G System Training2G SYSTRA
5 d p. 12
Switching PlatformEssentials
SWPLAT ESS
3 d p. 22
Operation SupportSystem Platform
OSSPLAT
2 d p. 23
BSS EssentialsBSSESS
3 d p. 35
3G Radio AccessNetwork Essentials
3G RANESS
3 d p. 38
Switching PlatformAdministrationSWPLAT ADM
2 d p. 22
3G Radio AccessNetwork Integration
3G RANITG
5 d p. 39
BSS IntegrationBSSITG
5 d p. 35
EDGE SystemOverviewEDGESYSe
0.5 d p. 13
New Features in BSSRelease S10.5
BSS REL S10.5 THe
1 d p. 36
BSS FeaturesRelease S10.5
BSS REL S10.5 PR
3 d p. 36
Min. 1 yearfield experience
BSS CellularTransmission
BSSCTM
5 d p. 27
BSS CellularTransmission for Nokia
UltraSite/MetroSiteULTCTM
3 d p. 28
BSS SignallingBSSSIG
3 d p. 37
BSS TroubleshootingBSSTSH
5 d p. 37
3G Radio AccessNetwork
Message Analysis3G RANMAC
3 d p. 39
3G Radio AccessNetwork
Troubleshooting3G RANTSH
4 d p. 39
Mobile NetworkSecurityMNSEC
3 d p. 18
BSS Engineering RAN Engineering
BSS Expert RAN Expert
Radio NetworkController 1.5
Architecture andFunctionalityRNC 1.5 ARCe
0.5 d p. 37
Radio NetworkController 2.0
Architecture andFunctionalityRNC 2.0 ARCe
0.5 d p. 38
NEW!
Nokia PlatformComputer Based
TrainingNokia PLAT CBT
12-30 h p. 21
Network Engineering
Radio Access Network Engineering
The Radio Access Network (RAN) engineering group is responsible for providing second line maintenance for the network elements and service platforms. This comprises remote and/or on-site routine analysis of network faults, in-depth fault analysis based on the experienced use of test programs, performing corrective action and reporting back to network surveillance. Further typical responsibilities include process re-engineering when new hardware or software is introduced, interfacing with the Nokia Help Desk, supporting network optimisation, network planning and marketing.
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BSS Essentials BSSESS
Target GroupBSS engineering support, network surveillance personnel, NOC configuration personnel.
ObjectivesAfter the training, the participant will be able to:• Identify and describe the BSS network
elements• Describe the passage of a call through
the BSS from the MSC to the mobile phone
• Perform basic TCSM2 operation• Explain Nokia Base Station solutions• Describe the functions of the BSC,
its capacity and configuration
• Modify and interrogate the radio network by MML, including adjacent cells
• Describe the concepts of RNW configuration management and the representation of radio network parameters in the Nokia network management system NetAct
Prerequisites2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS
Duration3 days
No. of ParticipantsMax. 8
Modules• BSS overview• Traffic channels• TCSM2E basic operation• Nokia Base Station solutions• BSC architecture and functions• Introduction to radio network
administration• Adjacent cell handling• Radio network parameters• RNW configuration management 2G
– principles and concepts
BSS Integration BSSITG
Target GroupBSS engineering personnel.
ObjectivesAfter the training, the participant will be able to:• Configure and integrate the TCSM2E• Integrate A interface using MML
commands• Integrate Abis interface using MML
commands• Monitor the restart phases of
basestations• Verify X.25 integration• Integrate Gb interface in the BSC• Create GPRS capacity in the BSC
Prerequisites2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, OSSPLAT, BSSESS
Duration5 days
No. of ParticipantsMax. 8
Modules• TCSM2E configuration• TCSM2E integration in the BSC• A interface integration with MML• Abis interface integration with MML• Restart phase monitoring• GPRS handling in BSS• GPRS capacity in BSS• Gb interface integration• Verification of X.25 interface to NMS
Nokia offers two parallel training solutions for GSM and 3G, comprising the following elements:• Essentials training (BSSESS/3G RANESS)
combines related knowledge required by all groups practically working on RAN elements on different levels.
• Integration training (BSSITG/3G RANITG) provides the next step ahead, focusing on all integrational aspects towards field equipment, core network and DCN.
• Training on signalling (BSSSIG/3G RANMAC) lays the fundamentals for troubleshooting by practically tracing and analysing signalling messages as well as interpreting signalling statistical data.
• Our troubleshooting courses (BSSTSH/3G RANTSH) aim at learning a systematic approach to troubleshooting and develop different troubleshooting styles by practicing on multiple simulated fault scenarios.
• Additionally, in the GSM area we offer two learning solutions for cellular transmission management (BSSCTM/ULTCTM), giving skills on realisation of even complex cellular transmission scenarios.
• New equipment releases are introduced by e-learning solutions on theory level (currently BSS REL S10.5 THe/EDGESYSe) and, using these as prerequisites, practical aspects relevant for OM personnel are introduced in classroom training (BSS REL S10.5 PR).
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New Features in BSS Release S10.5 BSS REL S10.5 THe
Target GroupPersonnel requiring general knowledge of the BSS S10 features.
ObjectivesAfter the training, the participant will be able to:• List the hardware requirements for S10• List the main principles and the benefits
of six main S10 Features
Prerequisites2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, BSSESS or BSSPAR
DurationNominal duration 1 day. The actual duration may vary depending on the participant.
No. of ParticipantsN/A
Modules• S10.5 BSC data solution• S10.5 BSC hardware requirements
for S10.5• S10.5 BSC macrocellular• S10.5 BSC performance• S10.5 BSC value added services• S10.5 BTS features• Nokia EDGE features
BSS Features Release S10.5 BSS REL S10.5 PR
Target GroupRadio network planning and optimisation personnel, BSS field personnel, engineering support specialists, BSC system specialists.
ObjectivesAfter the training, the participant will be able to:• Identify the features under development
for the BSS S10.5 software release (including S10)
• Give a general description of the purpose and function of each of the enhancements and new features, covered in each category
• Identify the minimum software and hardware revisions required in each network element to implement each new feature
• Define the minimum BSC hardware requirements for S10.5
• Define the minimum BTS hardware and software requirements
• Suggest possible benefits from implementing each enhancement and new feature
• Summarize those new features in S10.5 (in software and hardware) which may be utilised to enhance Nokia BSS performance statistics for coverage, capacity, quality, spectral efficiency and service delivery
• Explain the effects of some parameter changes in S10.5
• Activate and parameterise the relevant new features
Prerequisites2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM, BSSESS, BSSITG, BSS REL S10.5 THe
Duration3 days
No. of ParticipantsMax. 8
Modules• BSS10.5 features • Base stations – new features in S10.5• Base station controller – new features
in S10.5• Radio network performance –
new features in S10.5• Data solutions – new features in S10.5• Macrocellular – new features in S10.5• Operability – new features in S10.5• Microcellular – new features in S10.5• Value added services – new features
in S10.5• Talk-Family BTS – new features in DF6.0• Nokia UltraSite and Nokia MetroSite BTS
– new features in CX(M)3.0• Parameter changes between
releases S9 and S10.5• Feature activation and parameterisation
(with practical sessions on the testbed)
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BSS Signalling BSSSIG
Target GroupBSS personnel and system specialists, who have at least half a year of practical experience in the field.
ObjectivesAfter the training, the participant will be able to:• Monitor the different interfaces in BSS
using the Nethawk protocol analyser• Describe the different call phases• Check the signalling settings in the BSC• Analyse the signalling traffic on A and
Abis interface
Prerequisites2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM, BSSESS, BSSITG
Duration3 days
No. of ParticipantsMax. 6
Modules• BSS signalling• Mobile originated call scenario• Use of Nethawk protocol analyser• Successful call cases• Failing call cases
BSS Troubleshooting BSSTSH
Target GroupBSS experts responsible for fault finding and troubleshooting.
ObjectivesAfter the training, the participant will be able to:• Perform troubleshooting on a various
aspects of the Base Station Subsystem
Prerequisites2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM, BSSESS, BSSITG, BSSSIG, 6 months’ of experience in the field
Duration5 days
No. of ParticipantsMax. 4
Modules• DX 200 debugger (service terminal
essentials)• BSC specific debugger extensions• DX 200 file system• Changing of mass memory units• BSC database administration• Radio network supervision in BSC• Printout of BSC RNW supervision
parameters• Preventive maintenance• BSS safecopy handling• Fault cases in BSC, BTS and BSS
transmission
Radio Network Controller 1.5 Architecture and Functionality RNC 1.5 ARCe
Target Group3G RAN engineers and operation and maintenance personnel.
ObjectivesAfter the training, the participant will be able to:• Understand the Nokia’s RNC functionality• Describe the architecture of Nokia’s RNC • Describe the network operations of the
RNC
PrerequisitesGeneral understanding of 3G mobile communication systems, basic principles of the ATM and SDH transmission technologies, IPA 2800 redundancy principles
DurationNominal duration 0.5 day. The actual duration may vary depending on the participant.
No. of ParticipantsN/A
Modules• Radio network controller 1.5
architecture and functionality
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3G Radio Access Network Essentials 3G RANESS
Target Group3G RAN engineering support, 3G network operation with practical experience on the Nokia Network Management System.
ObjectivesAfter the training, the participant will be able to:• Explain the radio network operating
principles• Interrogate and modify the radio
network by NEMU• Describe the concepts of radio network
configuration management and the representation of radio network parameters in the Nokia network management system NetAct
• List routine radio network operational tasks in a mobile network dependant on the individual responsibilities and describe the process of execution
• Perform routine radio network operational tasks using NEMU as a tool, that are part of the regular operation of a radio network. In addition, the participant should identify service-effecting tasks and follow the correct procedures
Prerequisites3G SYSTRA, 3G ATM, Nokia PLAT CBT, SWPLAT ESS
Duration3 days
No. of ParticipantsMax. 8
Modules• RAN overview• UTRAN interfaces and protocols• RNC solution• Nokia WCDMA BTS solutions• Migration and co-location of Nokia 2G
and 3G sites• RAN operation and configuration• RNW configuration management 3G –
principles and concepts• UMTS radio path and transmission
Radio Network Controller 2.0 Architecture and Functionality RNC 2.0 ARCe
Target GroupAll engineering support, NOC personnel, marketing and technical management working with Nokia RNC.
ObjectivesAfter the training, the participant will be able to:• Describe the benefits and usage of
Nokia RNC with Software Release 2.0 in 3G Release 99 and Release 4 networks
• Explain all the functional units in RNC with Software Release 2.0
• Describe major RAN procedure applicable in RNC with Software Release 2.0
PrerequisitesSystem level knowledge of 3G UMTS networks and Nokia IPA 2800 platforms
DurationNominal duration 0.5 day. The actual duration may vary depending on the participant.
No. of ParticipantsN/A
Modules• Radio network controller 2.0
architecture and functionality
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3G Radio Access Network Integration 3G RANITG
Target GroupRAN engineering personnel.
ObjectivesAfter the training, the participant will be able to:• Configure ATM resources at RNC• Integrate Iu-PS interface using MML
commands• Integrate Iu-CS interface using MML
commands• Integrate Iur interface using MML
commands
• Integrate Iub interface using Nemu tools• Integrate the RAN to DCN
(IP configuration)
Prerequisites3G SYSTRA, 3G ATM, Nokia PLAT CBT, SWPLAT ESS, 3G RANESS
Duration5 days
No. of ParticipantsMax. 8
Modules• ATM resource management and digit
analysis• Iu-Cs integration in IPA 2800• Iu-PS integration in RNC• RNW integration and expansion –
method NEMU/MML• Integration to DCN in IPA 2800
3G Radio Access Network Message Analysis 3G RANMAC
Target Group3G RAN personnel with the need to analyse NE communication and procedures.
ObjectivesAfter the training, the participant will be able to:• Explain and monitor the interfaces in
RAN by using the 3G Nethawk Protocol Analyser
• Describe the different call phases• Check the signalling setting in RNC
• Analyse the signalling traffic in all RAN interfaces
Prerequisites3G SYSTRA, 3G ATM, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM, 3G RANESS, 3G RANITG, BSSSIG (optional)
Duration3 days
No. of ParticipantsMax. 6
Modules• Introduction to UMTS signalling and
interfaces• UTRAN interfaces and protocols• Protocol models in UTRAN• UTRAN application protocols• UTRAN signalling flows• Use of Nethawk protocol analyser
NotesCourse will be delivered with a reduced duration in the starting phase.
3G Radio Access Network Troubleshooting 3G RANTSH
Target Group3G RAN experts responsible for fault finding and troubleshooting.
ObjectivesAfter the training, the participant will be able to:• Find faults with help of user
documentation• Handle various RNC service terminal
extension in IPA 2800• Recover RNC after system crash• Configure WBTS/AXC remotely with
configuration files
• Use Nethawk protocol analyser to monitor basic signalling procedures on UTRAN interfaces
• Handle various UTRAN faults
Prerequisites3G SYSTRA, 3G ATM, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM, 3G RANESS, 3G RANITG, 3G RANMAC
Duration4 days
No. of ParticipantsMax. 4
Modules• Introduction to RAN troubleshooting• Interrogation exercise RAN• File system• Service terminal essentials• RNC restoration• Signalling review and Nethawk• NEMU configuration management and
Nokia NetAct• AXC and BTS manager• IP and DCN in RAN• Various fault cases
NotesFully functioning testbed needed.
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Switching Core Network Engineering
3G System Training3G SYSTRA
3 d p. 15
ATM inUMTS Networks
3G ATM
1 d p. 15
2G System Training2G SYSTRA
5 d p. 12
Switching PlatformEssentials
SWPLAT ESS
3 d p. 22
Switching PlatformAdministrationSWPLAT ADM
2 d p. 22
3G Switching CoreNetwork Operationand Maintenance
3G SCNOM
10 d p. 42
2G Switching CoreNetwork Operationand Maintenance
2G SCNOM
10 d p. 41
Min. 6 monthfield experience
Network SubsystemRecoveryNSSREC
2 d p. 47
Min. 6 monthfield experience
Mobile NetworkSecurityMNSEC
3 d p. 18
3G Release 4 Systemin Circuit Switched
Core Networks3G REL 4 SCNe
1 d p. 44
MSC/HLR Release M11Theory
NSSREL M11 THe
1 d p. 43
MSC/HLR Release M11Practice
NSSREL M11 PR
1 d p. 43
3G Switching CoreNetwork Delta3G SCN DELTA
3 d p. 42
Network SubsystemCommissioning
NSSCOM
5 d p. 46
Network SubsystemTroubleshooting
NSSTSH
3 d p. 47
Multimedia GatewayCommissioning
MGWCOM
2 d p. 46
Multimedia GatewayTroubleshooting
MGWTSH
2 d p. 47
High SpeedCircuit SwitchedData Workshop
HSCSD
1 d p. 51
Working withNokia Traffica Z3.1
TRAFFICA Z3.1
2 d p. 52
Network SubsystemRoutingNSSROU
3.5 d p. 48
Network SubsystemSignalling
NSSSIG
4 d p. 48
3G Switching CoreNetwork Message
Analysis3G SCNMAC
5 d p. 49
Network SubsystemCall Control
NSSCC
5 d p. 50
3G Switching CoreNetwork Message
Analysis Delta3G SCNMAC DELTA
2 d p. 49
SCN Expert
NSS Engineering SCN Engineering
Nokia MultimediaGateway Architectureand Functionalities in
3G Release 4 Networks3G REL 4 MGWARCe
1 h p. 44
Nokia MSS andGCS Architecture
and Functionalities in3G Release 4 Networks
3G REL 4 MSSARCe1 h p. 45
Mobility, new userservices and call
handling in 3G Release4 CS Core Networks
3G REL 4 SERe0.5 d p. 45
Working withNokia Traffica Z3.1
System AdministrationTRAFFICA Z3.1 ADM
1 d p. 52
Multimedia GatewayCall Control
MGWCC
2 d p. 51
3G SwitchingCore Network
Call ControlSCN CC M12
7-8 d p. 50
Nokia PlatformComputer Based
TrainingNokia PLAT CBT
12-30 h p. 21
Mobile CoreNetwork Security
CNSEC
5 d p. 18
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The Switching Core Network (SCN) engineering group is responsible for providing second line maintenance for the following network elements: Nokia Mobile Switching Center (MSC/MSCi) and Home Location Register (HLR/HLRi), as well as Media Gateway for 3G MSC (MGW). This comprises remote and/or on-site routine analysis of network faults, in-depth fault analysis based on the experienced use of test programs, performing corrective action and reporting back to network surveillance. Further typical responsibilities include process re-engineering when new hardware or software is introduced, interfacing with the Nokia Help Desk, supporting network optimisation, network planning and marketing.
After participating system level and platform training the first step in the SCN area is training on Operation and Maintenance. Aim of this is to develop system knowledge and learn SCN engineering’s day-to-day tasks like creation procedures in subscriber management, signalling and routing. There are three alternative solutions depending on the used technologies (GSM, 3G, or migration from GSM to 3G).
Following OM level training, we offer advanced courses in the following areas:• Integration – aim is to gain
fundamental experience in setting up a switch from scratch to first call.
• Troubleshooting – aim is to learn a systematic approach to troubleshooting and develop different troubleshooting styles by practicing on multiple simulated fault scenarios.
• Recovery – aim is to get experience in disaster recovery by practicing on worst case scenarios like multiple hard disk crashes.
• Routing – aim is to plan and verify complex routing scenarios based on sophisticated features like automatic congestion control or selective circuit reservation.
• Signalling / Message Analysis – aim is to lay the fundamentals for troubleshooting by practically tracing and analysing signalling messages as well as interpreting signalling statistical data.
• Call Control – aim is to gain certain insight on Nokia DX 200 software architecture and functionality using message monitoring tools on call scenarios.
• For training on Charging Gateway (CG), refer to page 62.
2G Switching Core Network Operation and Maintenance 2G SCNOM
Target GroupPersonnel working with Nokia 2G SCN network (MSC/HLR).
ObjectivesAfter the training, the participant will be able to:• Describe the basic architecture of the
DX 200 MSC/VLR and HLR/AC/EIR• Create and manage the subscriber’s
basic and supplementary services in the MSC/VLR and HLR/AC/EIR
• Create and manage cellular radio network elements from the network subsystem point of view
• Create definitions for signalling between network elements within the own network as well as between different networks, including the definitions needed for a new roaming contract
• Identify the principles of routing and create routing definitions in the MSC
• Identify the necessary definitions for the short message service
• Perform necessary daily first line operational tasks
Prerequisites2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM
Duration10 days
No. of ParticipantsMax. 8
Modules• Subrack and cartridge MSC/HLR
architecture• Subscriber administration • Cellular radio network administration • Common channel signalling system • Short message service• Basics of routing • Basics of charging • Traffic administration
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3G Switching Core Network Operation and Maintenance 3G SCNOM
Target GroupFirst and second line SCN operation and maintenance personnel.
ObjectivesAfter the training, the participant will be able to:• Describe the basic architecture of the
DX 200 MSC/VLR and HLR/AC/EIR• Create and manage the subscriber’s
basic and supplementary services in the MSC/VLR and HLR/AC/EIR
• Create and manage cellular radio network elements from the network subsystem point of view
• Create the definitions for signalling between network elements within the own network as well as between different networks, including the definitions needed for a new roaming contract
• Identify the necessary definitions for the short message service
• Identify the principles of routing and create routing definitions in the MSC
• Perform necessary daily first line operational tasks
• Provide knowledge and skills to operate and maintain Nokia Media Gateway in a 3G environment
Prerequisites3G SYSTRA, 3G ATM, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM
Duration10 days
No. of ParticipantsMax. 8
Modules• NSS architecture• Subscriber administration• Cellular radio network administration• Common channel signalling• Routing administration• Short message service• Core network overview and architecture• MGW overview and architecture• Interfaces and signalling in the MGW• TCU configuration• Overview of ATM routing and digit
analysis• MGW MSC integration• Iu-CS integration
3G Switching Core Network Delta 3G SCN DELTA
Target GroupPersonnel working with Nokia 3G SCN network, experienced in Nokia NSS.
ObjectivesAfter the training, the participant will be able to:• List the necessary definitions needed
in the MSC for the UMTS network compared to the GSM network
• Describe the ATM protocol reference model and at an overview level, explain the main functions of AAL type 2 signalling protocol
• Describe the main purposes of ATM resource management
• Identify the procedures and demonstrate the ability to successfully perform integration between the MGW for 3G MSC (ATM module) and the MSC
• Identify the procedures and demonstrate the ability to successfully perform integration between the MGW for 3G MSC (ATM module) and the RNC
• Explain the transcoding principle and demonstrate the ability to confi gure TCUs
Prerequisites3G SYSTRA, 3G ATM, Nokia PLAT CBT, 2G SCNOM
Duration3 days
No. of ParticipantsMax. 8
Modules• MGW for 3G MSC overview and
architecture• 2G to 3G MSC operations• ATM resource management and digit
analysis• Iu-Cs integration in IPA 2800• Configuration of TCU in MGW for 3G MSC • MSC integration in MGW for 3G MSC
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MSC/HLR Release M11 Theory NSSREL M11 THe
Target GroupFirst and second line NSS operation and maintenance personnel and system specialists.
ObjectivesAfter the training, the participant will be able to:• Describe the enhancements and new
functions brought to the mobility services and user services
• Illustrate new GSM functionality implemented in the Nokia MSC and HLR
• Identify the enhancements offered by CAMEL phase 3 in the Nokia implementation
• Describe the functionality of the new IP features and enhancement to the NSS interfaces
• Illustrate the improved routing functionality
• Identify the enhanced handling of charging data functionality
• Describe the main improvements and new functionality introduced for the operation and maintenance of network element and statistical data collection
• Describe the subscriber data handling and software management tasks of the Network Element Management Unit (NEMU) implementation
• Describe the UMTS security functionalities, main UMTS data features, and new functions supported
Prerequisites2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM, 2G SCNOM, CCS7 knowledge
Duration1 day
No. of ParticipantsN/A
Modules• GSM end-user services• GSM functions• Intelligent network• Interfaces and signalling protocols• Routing functions• Charging functions• Operation and maintenance functions• NEMU features• UMTS functions
MSC/HLR Release M11 Practice NSSREL M11 PR
Target GroupFirst and second line NSS operation and maintenance personnel and system specialists
ObjectivesAfter the training, the participant will be able to:• Do a theory overview on main M11
features• Test the functionality concerning
GSM functions implemented with two M11 features
• Verify the enhancements brought to the routing functions with M11 features
• Test the enhancements brought to the DX 200 MML functions with M11 features
• Verify the UMTS security functions implemented in HLR and MSC with M11 features
Prerequisites2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM, 2G SCNOM
Duration1 day
No. of ParticipantsMax. 8
Modules• M11 GSM functions• M11 routing functions• M11 DX 200 MML functions• M11 UMTS functions
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3G Release 4 System in Circuit Switched Core Networks 3G REL 4 SCNe
Target GroupCustomer care, marketing, NOC, engineering support and network planning personnel requiring basic knowledge about 3G circuit switched networks.
ObjectivesAfter the training, the participant will be able to:• Describe the basic technologies used in
3GPP Release 4 networks• Define 3GPP Release 4 architecture and
Nokia implementation• Describe general call, bearer
establishment procedure in MSS concept• Describe the functionality and
architecture of Nokia MSS/GCS, MGW and CDSl
• List new system features introduced by MSS concept
• Describe MGW, MSS and backbone network elements in terms of network topology and dimensioning
Prerequisites3G SYSTRA
DurationNominal duration 1 day. The actual duration may vary depending on the participant.
No. of ParticipantsN/A
Modules• Basic technologies in 3G Release 4• Generic 3GPP Release 4 architecture• MSS concept system features
Nokia Multimedia Gateway Architecture and Functionalities in 3G Release 4 Networks 3G REL 4 MGWARCe
Target GroupEngineering support, NOC and network planning personnel.
ObjectivesAfter the training, the participant will be able to:• Describe the role of the MGW in the
3G Release 4 network• Demonstrate an understanding of the
functionality and architecture of the MGW• Determine the best MGW configuration
for any given scenario
Prerequisites3G SYSTRA, understanding of ATM technology, IP technology and associated protocols, basic understanding of the IPA 2800 Switching Platform
DurationNominal duration 1 hour. The actual duration may vary depending on the participant.
No. of ParticipantsN/A
Modules• Nokia MGW architecture and
functionalities in 3G Release 4 networks
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Nokia MSS and GCS Architecture and Functionalities in 3G Release 4 Networks 3G REL 4 MSSARCe
Target GroupEngineering support, NOC and network planning personnel.
ObjectivesAfter the training, the participant will be able to:• Describe the role of the MSS and GCS in
the 3G Release 4 network• Understand the functionality and
architecture of the MSS and GCS• Describe how circuit switched data calls
are handled in the 3G Release 4 network
Prerequisites3G SYSTRA, understanding of ATM technology, IP technology and associated protocols, basic understanding of the DX 200 Platform hardware architecture
DurationNominal duration 1 hour. The actual duration may vary depending on the participant.
No. of ParticipantsN/A
Modules• MSS and GCS architecture and
functionalities
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Target GroupEngineering support personnel, NOC personnel.
ObjectivesAfter the training, the participant will be able to:• Understand handovers and relocation
in 3G Release 4 networks from circuit switched core networks perspective
• Describe the new user services, introduced with 3G Release 4 for networks
• Explain the call handling scenario in 3G Release 4 circuit switched core networks
Prerequisites3G SYSTRA, 3G REL 4 MSSARCe, 3G REL 4 MGWARCe
DurationNominal duration 0.5 day. The actual duration may vary depending on the participant.
No. of ParticipantsN/A
Modules• Handovers and relocation in Nokia 3G
Release 4 core networks• New user services in 3G Release 4
networks• Call handling and procedures in Nokia
3G Release 4 CS core networks
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Network Subsystem Commissioning NSSCOM
Target GroupExperienced NSS personnel.
ObjectivesAfter the training, the participant will be able to:• Explain the basic configurations done
in DX 200 MSCi/HLRi• Create the basic hardware definitions
in DX 200 MSCi/HLRi• Explain the functions of the pre-
processors in DX 200 MSCi/HLRi• List and explain the phases in
commissioning and integrating DX 200 MSCi/HLRi
• Explain the relation between signalling, cellular network, routing and charging definitions in DX 200 MSCi/HLRi
Prerequisites2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM, 2G SCNOM
Duration5 days
No. of ParticipantsMax. 8
Modules• Introduction to commissioning• Manuals• Installation of hardware and software• Creation of hardware definitions• CCS definitions• Routing definitions• Cellular radio network definitions• Other necessary definitions
NotesThis course was formerly named NSSITG.
Multimedia Gateway Commissioning MGWCOM
Target GroupSwitching core network experts.
ObjectivesAfter the training, the participant will be able to:• Explain the basic configurations done
in IPA 2800 MGW• Create the basic hardware definitions
in IPA 2800 MGW• Explain the functions of the DMX and
Chorus based units in the IPA 2800 MGW• List and explain the phases in
commissioning and integrating IPA 2800• Configure and control synchronization
with MML commands and change related parameters
Prerequisites3G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM, 3G SCNOM, NSSCOM
Duration2 days
No. of ParticipantsMax. 8
Modules• Introduction to commissioning
in Nokia RNC/MGW• Hardware configuration management
in Nokia RNC/MGW• Synchronisation and timing
in Nokia IPA 2800 platforms
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Network Subsystem Troubleshooting NSSTSH
Target GroupSecond line NSS operation and maintenance personnel and system specialists.
ObjectivesAfter the training, the participant will be able to:• List the NSS troubleshooting tools• Define different troubleshooting
techniques• Locate and solve problems related to the
Nokia DX 200 MSC/VLR and HLR/AC/EIR
Prerequisites2G SYSTRA or 3G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM, 2G SCNOM, at least 6 months’ work experience with the DX 200 MSC/HLR
Duration3 days
No. of ParticipantsMax. 8
Modules• Introduction to troubleshooting in core
networks• Troubleshooting tools in Nokia CS
core networks• CS CN troubleshooting cases
Multimedia Gateway Troubleshooting MGWTSH
Target Group3G CS experts responsible for fault finding and troubleshooting.
ObjectivesAfter the training, the participant will be able to:• List the troubleshooting tools• Define different troubleshooting
techniques• Locate and solve problems related to
the MGW for 3G MSC
PrerequisitesIPA 2800 Platform, DX 200 Platform, CS OM knowledge
Duration2 days
No. of ParticipantsMax. 8
Modules• Troubleshooting in MGW for 3G MSC
(ATM Module)• TSH cases for IPA 2800
Network Subsystem Recovery NSSREC
Target GroupPersonnel operating and maintaining a DX 200 MSC/HLR, who additionally have the task to recover the disk after a major system crash.
ObjectivesAfter the training, the participant will have:• Knowledge, skills and exercises in
deploying the current fallback software build, both from disk and from DAT
• Skills in the above to minimise the time when loss of traffic in the switch can occur
Prerequisites2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM, 2G SCNOM, at least 1 year of experience in operating the Nokia Network Subsystem
Duration2 days
No. of ParticipantsMax. 4
Modules• Recovery principles and scenarios• Database recovery• Changing of hard disks• Exercises with various crash scenarios
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Network Subsystem Routing NSSROU
Target GroupNSS experts, routing specialists.
ObjectivesAfter the training, the participant will be able to:• Plan and define the application for the
most of major routing features of the DX 200 MSC (e.g. alternative routing, selective circuit reservation, attribute analysis)
• Explain the interdependencies of the features
• Use the analysis test state and test calls to verify the new analysis before taking it into use
• Explain impact and use of the most important routing parameters
• Give at least one typical application example for each feature
Prerequisites2G SYSTRA or 3G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM, 2G SCNOM, good overall knowledge of the network subsystem and all the relevant features, at least 1 year of experience in operating the Nokia Switching Core Network.
Duration3.5 days
No. of ParticipantsMax. 8
Modules• Routing review• Focus on hunting• Time controlled routing• Percentage routing (random traffic
dispersion to trunks)• Alternative routing• Dynamic routing for non-hierarchical
networks• Selective circuit reservation• Rate-based traffic filtering• Automatic congestion control• Test call handling• Attribute analysis• Extended preanalysis
Network Subsystem Signalling NSSSIG
Target GroupNSS personnel requiring a detailed understanding of signalling within the GSM network switching subsystem.
ObjectivesAfter the training, the participant will be able to:• Explain in more detail messages and
procedures concerning CCS7 protocols• Explain interaction of different CCS7
protocols in the protocol stack• Create necessary signalling definitions
for inter-PLMN roaming contract• Explain basics of CCS7 signalling
network planning• Configure, activate, collect and output
statistical information about signalling• With the help of the documentation,
draw the signalling flow charts in DX 200 NSS
• Trace (protocol analyser) the signalling messages on different transmission interfaces (from NSS) and interpret the significance of parameters
• Use the signalling knowledge and tools in troubleshooting process
Prerequisites2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM, 2G SCNOM
Duration4 days
No. of ParticipantsMax. 6
Modules• Introduction to NSSSIG• MTP• SCCP and TCAP• Parameters of signalling network• Statistics of signalling network• MAP and INAP and CAP• ISUP• Signalling in Nokia NSS
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3G Switching Core Network Message Analysis 3G SCNMAC
Target GroupCustomers interested in 3G core network subsystem signalling in more detail.
ObjectivesAfter the training, the participant will be able to:• Output and interpret statistical
information about signalling• List at least three GSM/UMTS map
signalling procedures• With the help of the documentation,
draw the signalling flow charts in Nokia core network
• With the help of the documentation, analyse the processes involved in signalling internally, and thus get to the cause of faults
• Trace and interpret the signalling on different transmission interface (from CN) and interpret the significance of parameters
Prerequisites3G SYSTRA, 3G ATM, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM, 3G SCNOM
Duration5 days
No. of ParticipantsMax. 6
Modules• Introduction to SCN signalling• MTP• MTP3b over ATM• SCCP/SCCPb• TCAP• Statistics of signalling network• MAP and INAP and CAP• ISUP• BSSAP/RANAP and AAL2 signalling• SIGTRAN• Signalling in Nokia SCN
3G Switching Core Network Message Analysis Delta 3G SCNMAC DELTA
Target GroupCustomers experienced in SS7 signalling and willing to learn new signalling protocols and features specific for 3G core network.
ObjectivesAfter the training, the participant will be able to:• Output and interpret statistical
information about signalling• List at least three GSM/UMTS map
signalling procedures• With the help of the documentation,
draw the signalling flow charts in Nokia core network
• With the help of the documentation, analyse the processes involved in signalling internally, and thus get to the cause of faults
• Trace and interpret the signalling on different transmission interface (from CN) and interpret the significance of parameters
Prerequisites3G SYSTRA, 3G ATM, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM, 3G SCNOM, NSSSIG
Duration2 days
No. of ParticipantsMax. 6
Modules• Introduction to SCN signalling• MTP3b over ATM• SCCPb• BSSAP/RANAP and AAL2 signalling• SIGTRAN• Parameters of SS7 signalling in DX/IPA
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Network Subsystem Call Control NSSCC
Target GroupNSS experts.
ObjectivesAfter the training, the participant will be able to:• List the programs involved in various
stages of a call, as well as the computer units in which they reside
• Monitor and interpret messages between call control processes
• Explain where and when different call control analyses are executed
• Pick up important information from messages
• Use message monitoring as a possible troubleshooting tool
Prerequisites2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM, 2G SCNOM, good overall knowledge of the network subsystem and all the relevant features, at least 2 years of experience in operating the Nokia Network Subsystems.
Duration5 days
No. of ParticipantsMax. 4
Modules• Introduction to call control• Call control software• Message monitoring exercises• Messages in call setup• Cause codes• Call control analysis• Call control zoom• Charging and statistics• Troubleshooting guide
3G Switching Core Network Call Control SCN CC M12
Target GroupCore network experts who want to know the internal communication processes for advanced troubleshooting, both in MSC and MGW.
ObjectivesAfter the training, the participant will be able to:• List the programs involved in various
stages of a call, as well as the computer units in which they reside
• Monitor and interpret messages between call control processes
• Explain where and when different call control analyses are executed
• Pick up important information from messages
• Use message monitoring as a possible troubleshooting tool
PrerequisitesNSSCC, 2G SCNOM, at least 2 years of experience in operating the Nokia Network Subsystems.
Duration7–8 days or 2 modules of 3–4 days each
No. of ParticipantsMax. 4
Modules• Call control test• Introduction to call control• Call control software• Message monitoring exercises• Messages in call setup• Cause codes• Call control analysis• Call control zoom• Charging and statistics• Troubleshooting guide• MGW call control software• MGW handling messages in call setup
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High Speed Circuit Switched Data Workshop HSCSD
Target GroupWide range of technical personnel from first and second line NSS, BSS operation and maintenance personnel to system specialists.
ObjectivesAfter the training, the participant will be able to:• Explain basic services concept in GSM• Explain IWF architecture in DX 200
MSC/VLR• Explain principles of data calls and
signalling and routing of GSM data calls• List main HSCSD features• Implement HSCSD features in NSS and
BSS part of GSM network• Use in practice implemented HSCSD
functions
Prerequisites2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, 2G SCNOM, BSSESS
Duration1 day
No. of ParticipantsMax. 6
Modules• NSS HSCSD related features• Feature 650 compact data service unit,
CDSU • Feature 884 14.4kbits/s data traffic
channel• Feature 774 high speed circuit
switched data• BSS HSCSD related features• Feature 7003 and 7037: high speed
circuit switched data and 14.4kbits/s service in BSC
• Implement the HSCSD features in MSC and BSC
• Demonstration of HSCSD functionality
Multimedia Gateway Call Control MGWCC
Target GroupCore network experts who want to know the internal communication processes for advanced troubleshooting, both in MSC and MGW.
ObjectivesAfter the training, the participant will be able to:• List the programs involved in various
stages of a call, as well as the computer units in which they reside
• Monitor and interpret messages between call control processes
• Pick up important information from messages
PrerequisitesNSSCC, 2G SCNOM, at least 2 years of experience in operating the Nokia Network Subsystems.
Duration2 days
No. of ParticipantsMax. 4
Modules• MGW call control software• MGW handling messages in call setup
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Working with Nokia Traffi ca Z3.1System Administration TRAFFICA Z3.1 ADM
Target GroupPersonnel working with Nokia Traffica.
ObjectivesAfter the training, the participant will be able to:• Manage users with user manager and
Nokia Traffica• Know the tools for administering the
Nokia Traffica• In practical part to build up Nokia
Traffica topology, create own definitions and transfer these remotely to other Nokia Traffica’s
Prerequisites2G SYSTRA, TRAFFICA Z3.1 or basic knowledge of Traffica Z3.1
Duration1 day
No. of ParticipantsMax. 8
Modules• General introduction to Nokia Traffica• Nokia Traffica system administration
basics
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Working with Nokia Traffi ca Z3.1 TRAFFICA Z3.1
Target GroupPersonnel working with Nokia Traffica, Nokia NetAct, or in the customer care.
ObjectivesAfter the training, the participant will be able to:• Explain the basic idea of Nokia Traffica• Handle the basic Nokia Traffica user’s
tasks• Solve practical use cases related to
network monitoring and reporting
Prerequisites2G SYSTRA
Duration2 days
No. of ParticipantsMax. 8
Modules• General introduction to Nokia Traffica• Nokia Traffica architecture• Nokia Traffica functionalities• Nokia Traffica for reporting and offline
troubleshooting
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Packet Core Network Engineering
3G System Training3G SYSTRA
3 d p. 15
ATM inUMTS Networks
3G ATM
1 d p. 15
2G System Training2G SYSTRA
5 d p. 12
TCP/IP forMobile Packet Core
IPCORE
4 d p. 54
IPSO PlatformIPSO PLAT
3 d p. 24
3G SGSN Operationand Maintenance inPacket Core Network
3G SGSNOM
4 d p. 15
EngineeringSupport 2G SGSN
Mobile NetworkSecurityMNSEC
3 d p. 18
3G Mobile PacketCore Network
Troubleshooting3G PCNTSH
4 d p. 60
3G Introduction3G INTe
0.5 d p. 14
Switching PlatformEssentials
SWPLAT ESS
3 d p. 22
Switching PlatformAdministrationSWPLAT ADM
2 d p. 22
2G SGSN Operationand Maintenance inPacket Core Network
2G SGSNOM
4 d p. 55
GGSN Operationand Maintenance
GGSNOM
4 d p. 56
Lawful InterceptionGateway Operationand Maintenance
LIGOM
1 d p. 56
System LevelFeatures with NokiaPCN/GPRS Release 2
GPRS REL 2e
1 d p. 56
EngineeringSupport GGSN
EngineeringSupport LIG/LIB
EngineeringSupport 3G SGSN
GPRS SignallingGPRSSIG
5 d p. 58
PCN/GPRS Experts
New Featuresin 2G SGSN
Release 2 (SG2)SG2 RELe
1 d p. 57
New Featuresin 2G SGSN
Release 3 (SG3)SG3 RELe
0.5 d p. 57
New Featuresin 3G SGSN
Release 2 (SGN2)SGN2 RELe
0.5 d p. 57
New Featuresin GGSN Release 3
GGN3 RELe
0.5 d p. 58
2G Mobile PacketCore Network
Troubleshooting2G PCNTSH
4 d p. 59
3G PacketCore Network
Message Analysis3G PCNMAC
5 d p. 59
PCN/GPRS Experts
Mobility, new userservices and call
handling in 3G Release4 CS Core Networks
3G REL 4 SERe0.5 d p. 45
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Mobile CoreNetwork Security
CNSEC
5 d p. 18
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NEW!NEW!
NEW!
Working withNokia Traffica Z3.1
TRAFFICA Z3.1
2 d p. 52
Working withNokia Traffica Z3.1
System AdministrationTRAFFICA Z3.1 ADM
1 d p. 52
NEW!
Quality of Servicein GPRS2G QoS
1 d p. 60
NEW!
Quality of Servicein 3G Packet Core
3G QoS
1 d p. 60
NEW!
PerformanceManagement for PCN
PCN PM
3 d p. 61
NEW!
End-to-EndQuality of Service
EtE QoS
3 d p. 61
NEW!
Nokia PlatformComputer Based
TrainingNokia PLAT CBT
12-30 h p. 21
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TCP/IP for Mobile Packet Core IPCORE
Target GroupPersonnel requiring good knowledge of TCP/IP for GPRS and 3G networks.
ObjectivesAfter the training, the participant will be able to:• Describe the main packet switching
transmission technologies used in PCN• Recognise the role of the TCP/IP
protocol family with PCN as well as the relationship between them (also including practical implementations)
• Explain the IP addressing and address management functionality
• Review the functionality of different protocols with TCP/IP
• Review the basics of IP routing and the functionality of different routing protocols
• Explain the functionality of DNS• Recognise IP Security from the PCN
point of view• Recognise the implementation of
network management with PCN and TCP/IP (SNMP)
• Explain important aspects when connecting PCN backbone to external networks
• Describe the impact of IPv6 on the mobile packet core network
• Explain how roaming is achieved
Prerequisites3G SYSTRA and/or GPRSSYS
Duration4 days
No. of ParticipantsMax. 24
Modules• Introduction to IPCORE• Transmission technologies• TCP/IP suite protocols• IP addressing• IP address management• IP routing protocols• Tunnelling in MPC• External connectivity• IP security in MPC• Domain name server• SNMP• Roaming• IPv6• IP applications
The Packet Core Network (PCN) engineering group is responsible for providing second line maintenance for the following network elements: 2G SGSN resp. 3G SGSN, GGSN, BG, LIG, DNS. This comprises remote and/or on-site routine analysis of network faults, in-depth fault analysis based on the experienced use of test programs, performing corrective actions and reporting back to network surveillance. Further typical responsibilities include process re-engineering when new hardware or software is introduced, interfacing with the Nokia Help Desk, supporting network optimisation, network planning and marketing.
The PCN training solution offered by Nokia comprises a number of different elements:• Basic knowledge through classroom
courses (IPCORE).• OM-level hands-on training courses for
the different elements of the PCN core network (2G SGSNOM, 3G SGSNOM, GGSNOM, LIGOM).
• Advanced product knowledge and troubleshooting skills in intensive small training sessions (GPRSSIG, PCNMAC, PCNTSH).
• Release trainings comprising additional knowledge and skills required for new network element software releases (GPRSREL 2, SGSNREL 2).
Prerequisites for these trainings are determined by the platform, on which the Network Elements are implemented, see also page 20.
Note! For training on Charging Gateway (CG) refer to page 62.
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2G SGSN Operation and Maintenance in Packet Core Network 2G SGSNOM
Target GroupPersonnel taking care of configuration and operations of the 2G SGSN.
ObjectivesAfter the training, the participant will be able to:• Identify and list the functions of the
Nokia 2G SGSN• Identify and list the key architecture
components and interfaces of the Nokia 2G SGSN
• Integrate the interfaces with other NE in the network
• Describe in detail all the mobility management and session management procedures
• Explain the charging functionality in Nokia 2G SGSN
• Explain procedures and usage of the essential parameters to successfully perform integration of 2G SGSN in the GPRS network
• Explain the interaction with MSC/VLR• Explain the principles of QoS in 2G
packet core networks and implement QoS in PCN elements such as 2G SGSN
Prerequisites2G SYSTRA, GPRSSYS, IPCORE, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM
Duration4 days
No. of ParticipantsMax. 8
Modules• 2G SGSN in GPRS• 2G SGSN architecture• 2G SGSN interfaces• Integrating CCS7 interface in 2G SGSN• 2G SGSN and mobility management• Integrating Gb interface in 2G SGSN• Integrating Gn interface in 2G SGSN• Integrating Ga interface in 2G SGSN• 2G SGSN and session management• 2G SGSN packet data transfer• 2G SGSN charging• 2G SGSN and MSC/VLR interaction in
Nokia Release 3 (SG3)• 2G SGSN and SMS delivery• 2G SGSN capacity and configuration• Visiting GPRS subscriber database• Quality of service in 2G SGSN• 2G SGSN troubleshooting guide
3G SGSN Operation and Maintenance in Packet Core Network 3G SGSNOM
Target GroupSecond line maintenance personnel handling OM tasks for 3G SGSN.
ObjectivesAfter the training, the participant will be able to:• Identify and list the functions and
key architectural components of the Nokia router-based 3G SGSN
• Describe the philosophy behind handling of mobility management in 3G SGSN
• Describe the philosophy behind handling of session management in 3G SGSN
• At an overview level, identify and list the signalling interfaces and protocols used in the 3G SGSN
• Identify the procedure and demonstrate the ability to successfully perform integration between 3G SGSN and RNC
• Identify the procedure and demonstrate the ability to successfully perform integration between 3G SGSN and IP backbone
• Identify principles of CCS7 configuration in 3G SGSN
• Describe the procedures for making backup of the working configuration in 3G SGSN
Prerequisites3G SYSTRA, IPSO PLAT, IPCORE, CCS7 knowledge, basic ATM knowledge, IP knowledge, Unix skills
Duration4 days
No. of ParticipantsMax. 8
Modules• Nokia 3G SGSN overview and
architecture• Mobility management in 3G SGSN• Session management in 3G SGSN• GGSN/IP integration in 3G SGSN• Interfaces and signalling in 3G SGSN• Interfaces and signalling in MGW for
3G MSC• Iu-PS integration in 3G SGSN• Basic configuration and GGSN/IP
integration in 3G SGSN• CCS7 for mobile packet core• Charging in 3G SGSN• HLT and SMSC integration in 3G SGSN• SS7 integration in 3G SGSN• Statistics in 3G SGSN
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Lawful Interception Gateway Operation and Maintenance LIGOM
Target GroupCore network operation and maintenance personnel responsible for maintaining the LIG.
ObjectivesAfter the training, the participant will be able to:• Explain LIG functionality• Install LIG software• Configure the LIG for operation
Prerequisites2G SYSTRA, GPRSSYS, 3G SYSTRA, IPCORE, IPSO PLAT, 2G SGSNOM or 3G SGSNOM, GGSNOM
Duration1 day
No. of ParticipantsMax. 8
Modules• LIG functionality• LIG installation• LIG configuration• LIG operation
GGSN Operation and Maintenance GGSNOM
Target GroupPersonnel taking care of operation and configuration of the GGSN and GPRS/3G backbone.
ObjectivesAfter the training, the participant will be able to:• Integrate the GGSN interfaces towards
Internet/Intranet, backbone elements, OSS and charging gateway
• Configure the GGSN (QoS, routing, charging, FM)
• Configure APNs (DNS, roaming, corporate/Internet access)
Prerequisites2G SYSTRA or 3G SYSTRA, IPCORE, IPSO PLAT, basic Unix knowledge
Duration4 days
No. of ParticipantsMax. 8
Modules• GPRS / core network IP overview• GGSN features• Installing GGSN software• Basic configuration in GGSN• QoS configuration in GGSN• GGSN access points configuration• Nokia NetAct Packet Core Configurator• GPRS and 3G roaming• Introduction to security in GGSN and
GPRS core network
System Level Features with Nokia PCN/GPRS Release 2 GPRS REL 2e
Target GroupEngineering personnel operating the mobile packet core network
ObjectivesAfter the training, the participant will be able to:• List what are the new GPRS Release 2
features and explain their implementation
Prerequisites2G SYSTRA, PCN/GPRS network elements on Operation and Maintenance level (recommended)
DurationNominal duration 1 day. The actual duration may vary depending on the participant.
No. of ParticipantsN/A
Modules• Prepaid – end-to-end solution in GPRS
Release 2• Location information retrieval –
end-to-end solution in GPRS Release 2• Quality of service – end-to-end solution
in GPRS Release 2• System level tracing – end-to-end
solution in GPRS Release 2
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New Features in 2G SGSN Release 2 (SG2) SG2 RELe
Target GroupPersonnel responsible for operation and configuration of the Nokia GPRS SGSN and GSM Network Switching Subsystem.
ObjectivesAfter the training, the participant will be able to:• Explain the new features in Nokia 2G
SGSN Release 2
Prerequisites2G SGSNOM
DurationNominal duration 1 day. The actual duration may vary depending on the participant.
No. of ParticipantsN/A
Modules• SG2 capacity enhancement• SG2 connection redundancy to GPRS
backbone• SG2 enhanced charging• SG2 IN based prepaid• SG2 IPv6• SG2 lawful interception• SG2 overload control• SG2 trace
New Features in 2G SGSN Release 3 (SG3) SG3 RELe
Target GroupCore networks engineering personnel operating 2G SGSN.
ObjectivesAfter the training, the participant will be able to:• Understand the new features coming
with 2G SGSN release SG3
Prerequisites2G SGSNOM, familiar with 2G SGSN Release SG2, good understanding of GPRS and TCP/IP
DurationNominal duration 0.5 day. The actual duration may vary depending on the participant.
No. of ParticipantsN/A
Modules• New features in 2G SGSN Release 3 (SG3)
NEW!
New Features in 3G SGSN Release 2 (SGN2) SGN2 RELe
Target GroupCore networks engineering personnel operating with Nokia 3G SGSN.
ObjectivesAfter the training, the participant will be able to:• Understand the new features coming
with 3G SGSN release SGN2
Prerequisites3G SGSNOM, familiar with Nokia 3G SGSN Release SGN1, good understanding of GPRS and TCP/IP
DurationNominal duration 0.5 day. The actual duration may vary depending on the participant.
No. of ParticipantsN/A
Modules• New features in 3G SGSN Release 3
(SGN2)
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GPRS Signalling GPRSSIG
Target GroupSecond line maintenance personnel with the need to analyse NE communication and procedures.
ObjectivesAfter the training, the participant will be able to:• Take a focussed look at GPRS interfaces
using protocol analysers• Explain and analyse GPRS related
messages on various signalling planes• Configure, monitor and explain selected
relevant GPRS procedures (such as DCHP, Radius and Name Lookup)
• Use message monitoring as a possible troubleshooting tool
Prerequisites2G SYSTRA, GPRSSYS, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM, 2G SGSNOM, GGSNOM, IPCORE
Duration5 days
No. of ParticipantsMax. 4
Modules• Training network structure for signalling• Protocol analyser introduction:
Nethawk N2• Gb interface• Gr interface• Gs interface• Protocol analyser introduction: ethereal• DNS message debugging• Gn interface• Tracing GPRS procedures• Roaming messages• DHCP and Radius• Tunnelled message analysis
New Features in GGSN Release 3 GGN3 RELe
Target GroupCore networks engineering personnel operating Nokia GGSN.
ObjectivesAfter the training, the participant will be able to:• Understand the new features of GGSN
Release GGN3
PrerequisitesGGSNOM, familiar with Nokia GGSN Release GGN2, good understanding of GPRS and TCP/IP
DurationNominal duration 0.5 day. The actual duration may vary depending on the participant.
No. of ParticipantsN/A
Modules• New features in GGSN Release 3 (GGN3)
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3G Packet Core Network Message Analysis 3G PCNMAC
Target GroupSystem level experts in 3G packet core network.
ObjectivesAfter the training, the participant will be able to:• Analyse and explain MM and SM
procedures, such as PDP context activation in local and in roaming cases, involving DHCP or Radius and tunnelled messages
• List and explain the most relevant interfaces in the packet core network, the protocols on these interfaces and their significant messages and contents
• Practically take a focussed look at UMTS Release 99 interfaces using PCM, ATM and IP protocol analysers
• Contribute to troubleshooting and optimising parameters of the PCN network elements
Prerequisites3G SYSTRA, 3G ATM, IPCORE, IPSO PLAT, GGSNOM, 3G SGSNOM
Duration5 days
No. of ParticipantsMax. 4
Modules• Training network structure for signalling• Protocol analyser introduction:
ATM NetHawk• Iu-PS interface• Protocol analyser introduction:
PCN NetHawk• Gr interface• Protocol analyser introduction: Ethereal• DNS message debugging• Gn interface• Roaming• Tracing MM/SM procedures of PCN calls• DHCP and Radius message tracing• Tunnelled messages analysis
2G Mobile Packet Core Network Troubleshooting 2G PCNTSH
Target GroupPersonnel taking care of the 2G packet core network elements and who need practical experience in the known troubleshooting cases.
ObjectivesAfter the training, the participant will be able to:• Identify the essentials of effective
troubleshooting• Deal with troubles in the packet core
network
Prerequisites2G SYSTRA, GPRSSYS, IPCORE, Nokia PLAT CBT, GGSNOM, 2G SGSNOM, GPRSSIG
Duration4 days
No. of ParticipantsMax. 4
Modules• Introduction to troubleshooting in
2G MPC network• Network interface troubleshooting tools• Network element troubleshooting• Troubleshooting cases
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Quality of Service in GPRS 2G QoS
Target GroupSecond line engineering personnel taking care of operations and configuration of the packet core network.
ObjectivesAfter the training, the participant will be able to:• Explain the principles of QoS in packet
core networks and be able to implement QoS in 2G SGSN
Prerequisites2G SYSTRA, GPRSSYS, IPCORE, 2G SGSNOM
Duration1 day
No. of ParticipantsMax. 8
Modules• Introduction to Quality of Service in
2G/3G packet core networks• QoS in 2G SGSN
NotesTailored for Cellcom.
Quality of Service in 3G Packet Core 3G QoS
Target GroupSecond line engineering personnel taking care of operations and configuration of the packet core network.
ObjectivesAfter the training, the participant will be able to:• Explain the principles of QoS in 3G
packet core networks and be able to implement QoS in PCN elements such as GGSN and 3G SGSN
Prerequisites2G SYSTRA, GPRSSYS, 3G SYSTRA, IPCORE, GGSNOM, 3G SGSNOM
Duration1 day
No. of ParticipantsMax. 8
Modules• Introduction to Quality of Service in
2G/3G packet core networks• QoS in 3G PCN: 3G SGSN and GGSN• QoS interworking with IP backbone
networks• QoS PCN configuration, charging and
monitoring
NEW!
NEW!
3G Mobile Packet Core Network Troubleshooting 3G PCNTSH
Target GroupPersonnel taking care of the 3G packet core network elements and requiring practical experience in the known troubleshooting cases.
ObjectivesAfter the training, the participant will be able to:• Identify the essentials of effective
troubleshooting• Deal with troubles in the packet core
network
Prerequisites3G SYSTRA, IPCORE, GGSNOM, 3G SGSNOM, 3G PCNMAC
Duration4 days
No. of ParticipantsMax. 4
Modules• Introduction to troubleshooting in
3G MPC network• Network interface troubleshooting tools• Network element troubleshooting• Troubleshooting cases
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End-to-End Quality of Service EtE QoS
Target GroupSecond line engineering personnel taking care of configuration of end-to-end Quality of Service.
ObjectivesAfter the training, the participant will be able to:• Explain the meaning of end-to-end QoS• Explain the network elements involve
QoS in GPRS and in UMTS• List four R97/98 and four R99 attributes
and explain a meaning of each attribute• List two main functions in terminal
equipment (TE)• List one function in mobile termination
(MT)• Explain the radio priority based
algorithm in BSS• Explain the purpose of the priority
based QoS• Explain the meaning of primary and
secondary PDP context• Explain the usage of TFT, TI, Linked TI,
and teardown indicator in PDP context activation/modification/deactivation
• Explain the principles of packet data transfer
• State the new statistics introduced by QoS
• Implement QoS in Nokia GGSN• Explain the QoS in radio access bearer• Explain the QoS in 3G packet core
network bearer• Explain the QoS in external bearer• Implement charging in GPRS and UMTS
Prerequisites2G SYSTRA, GPRSSYS, 3G SYSTRA, IPCORE, 2G SGSNOM, 3G SGSNOM, GGSNOM, 3G SCN DELTA, GPRSSIG
Duration3 days
No. of ParticipantsMax. 8
Modules• Introduction to Quality of Service• End-to-end QoS in the GPRS• End-to-end QoS in the UMTS• Quality of service profile• QoS in TE/MT bearer• QoS in 2G radio access bearer• QoS in 2G packet core network bearer• QoS in 3G radio access bearer• QoS in 3G packet core network bearer• QoS in external bearer• Charging in GPRS related QoS• Charging in UMTS related QoS• Quality of Service – end-to-end solution
in GPRS Release 2 – e-learning
NEW!
Performance Management for PCN PCN PM
Target GroupOperation and maintenance personnel working with SGSN and GGSN network elements.
ObjectivesAfter the training, the participant will be able to:• Describe the PM in the MPC• Enable and understand the statistics
collection in network elements• Analyse the KPIs to improve the
performance of the MPC
PrerequisitesGPRSSYS, IPCORE, 2G SGSNOM, GGSNOM
Duration3 days
No. of ParticipantsMax. 8
Modules• Performance management overview• Tools review• Configuring performance management
in the network elements (2G SGSN, 3G SGSN and GGSN)
• Statistics overview• Practical exercises (analysing KPIs
and suggesting practical measures to improve performance)
NotesThis course will focus on the KPIs for the network elements in the Mobile Packet Core: GGSN, 2G SGSN and 3G SGSN. There is some overlap with the course PCN PM. This course will drill into the KPIs to find possible solutions to improve the network performance if the degradation of the service level of the network is related to problems on the MPC.
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Charging and Billing
Charging and billing in the GPRS/3G packet core is addressed by this group of courses covering ‘Charging Gateway Operation and Maintenance (CGOM)’. HP Unix is a mandatory prerequisite.
There is no off-the-shelf course for charging and billing in the NSS/3G switching core, since the demand is for very customer-specific training in this area. However, courses and workshops can be tailored to cover topics like: • Charging administration • Time charging and accounting • Charging attribute analysis • Regional charging features • Call control charging and statistics
It is also possible to combine these with modules from the CGOM course.
Please contact your training services manager for more information about tailored workshops.
Aimed at customers of the Nokia Charging Centre (NCC) for GPRS, this training combines courses from Nokia and Portal, the NCC platform vendor. Arrangements for customer-specific workshops, mainly to apply pricing scenarios in a real environment, are also on offer.
3G System Training3G SYSTRA
3 d p. 15
2G System Training2G SYSTRA
5 d p. 12
Fundamentalsof the Unix System
Nokia ChargingCentre Introduction
NCCINT
2 d p. 64
3G Introduction3G INTe
0.5 d p. 14
Charging GatewayOperation andMaintenance
CGOM
3 d p. 63
System LevelFeatures with NokiaPCN/GPRS Release 2
GPRS REL 2e
1 d p. 56
CG PlatformAdministrator
Mobile NetworkSecurityMNSEC
3 d p. 18
Infranet EssentialsINFRA ESS
2 d p. 64
Infranet PricingINFRA PRI
3 d p. 65
Infranet Installationand Operation
INFRA IO
3 d p. 65
Infranet Architectureand API
INFRA ARC
3 d p. 66
Infranet DeveloperINFRA DEV
5 d p. 66
NCC PlatformAdministrator
ServiceManagement
TailoredWorkshops
ServiceDeveloper
New Featuresin Charging Gateway
Release 4CG4 RELe
1 d p. 63
Mobile CoreNetwork Security
CNSEC
5 d p. 18
NEW!
NEW!
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Charging Gateway Operation and Maintenance CGOM
Target GroupPersonnel taking care of operation and maintenance and/or engineering of the packet core network charging gateway.
ObjectivesAfter the training, the participant will be able to:• Explain the general charging issues in
PCN/GPRS• Configure the charging gateway and
charging parameters in other network elements
• Efficiently utilise the Nokia Charging Gateway features
PrerequisitesBasic IP knowledge, 2G SYSTRA or 3G SYSTRA, IPCORE, IPSO PLAT, 2G SGSNOM or 3G SGSNOM, GGSNOM, HP Unix fundamentals
Duration3 days
No. of ParticipantsMax. 8
Modules• PCN overview• Charging in GPRS• Charging gateway architecture• Operating the charging gateway
NotesThere are different versions of this course for CG release 2.0 and 3.0! Release 4.0 will be available later this year.
New Features in Charging Gateway Release 4 CG4 RELe
Target GroupCharging personnel operating Nokia Charging Gateway.
ObjectivesAfter the training, the participant will be able to:• Understand the new features coming
with Charging Gateway Release 4
PrerequisitesCGOM, familiar with the operation of Nokia Charging Gateway in previous releases
DurationNominal duration 1 day. The actual duration may vary depending on the participant.
No. of ParticipantsN/A
Modules• New features in CG4
NEW!
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Nokia Charging Centre Introduction NCCINT
Target GroupProduct technical support personnel, business development and project managers and customer service representatives.
ObjectivesAfter the training, the participant will be able to:• Recognize the key objectives of this
course, and identify the personal objectives for the course
• Identify NCC’s position in the network, see what type of data services NCC deals with, what it does for them
• See how NCC works on a high level, and components of NCC 3.0 architecture
• Look at the role of ‘Service Management’ and how it is defined and implemented
• Identify what has changed in NCCs and some reasons why
• See some of the new features and their benefits
• Identify the key elements of NCC’s architecture, and examine the function of some of the components/subcomponents
• Identify the hardware and software base configuration for NCC 3.0
• Specify which Nokia NE interfaces are ready ‘out of the box’ and specify the details of how each function, and what it achieves
• Recognize the main types of generic interfaces provided by NCC and correctly classify each generic interface as one of these types.
• Specify what is provided by NCC for creating custom price plans
• Examine the provisioning core subsystem and it’s relationship with NE provisioning components
• Examine the system monitoring components and the role of their agents
PrerequisitesKnowledge of GPRS, 3G network elements, Unix OS, Sun Solaris preferably (recommended), Object Orientated Software technology, C++ preferably (recommended)
Duration2 days
No. of ParticipantsMax. 24
Modules• Introduction• Background, GPRS and 3G NEs and
terminology• NCC new feature overview• NCC architecture • NCC “Out of the Box”• Customisation and integration
Infranet Essentials INFRA ESS
Target GroupMembers of the implementation team. Personnel except customer service representatives.
ObjectivesAfter the training, the participant will be able to:• Identify the components of Infranet• Describe the Infranet pricing model
components• Explore a basic price plan using the
pricing tool• Use the customer centre to create
customer accounts• Define the registration process flow• Define and distinguish Infranet account
groups
• Describe the Infranet architecture• Describe rating and billing in Infranet• Generate an invoice• View and change financial data in
Infranet• Run G/L reports
PrerequisitesNone
Duration2 days
No. of ParticipantsMax. 16
Modules• Introduction to Infranet• Infranet pricing model• Customer registration/Account creation• Account groups• Architecture• Rating and events• Billing and invoices• Accounts and payments• General ledger
NotesTraining provided by Portal Software, Inc.
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Infranet Pricing INFRA PRI
Target GroupPrice plan implementers, business analysts.
ObjectivesAfter the training, the participant will be able to:• Specify a set of products from a general
service offering• Define products, events, rates, resources,
and balance impacts• Create a price plan using the pricing
tool• Set pro-ration rules for monthly charges• Implement a flat-rate discount in a deal• Set a credit limit in a plan• Use cycle folds• Understand accounting and billing
cycles and how rates are applied during these cycles
• Test price plans• Create resources using the configuration
centre
PrerequisitesINFRA ESS
Duration3 days
No. of ParticipantsMax. 16
Modules• The big picture• Infranet pricing concepts• Building the price plan: Products, deals
and plans• Testing events and rates• Events, rating and rate plans• Testing usage and billing• Advanced pricing concepts• Discounting and price bands• Infranet pricing workshop
NotesTraining provided by Portal Software, Inc.
Infranet Installation and Operation INFRA IO
Target GroupNCC platform administrators.
ObjectivesAfter the training, the participant will be able to:• Configure Oracle database for
installation of Infranet software• Install the Infranet software and
client tools• Configure Infranet for hardware and
software requirements• Start and stop the Infranet system• Configure database access, accounts
and passwords and set up account permissions
• Monitor Infranet processes and log files or troubleshooting etc.
• Install and configure Infranet Manager and Infranet Node Manager
• Tune various Infranet parameters to enhance Infranet performance
• Configure Infranet for purging of data• Describe effective strategies for Infranet
upgrades from an administrative perspective
PrerequisitesINFRA ESS, proficiency with text editors (vi), familiarity with database administration, system administration, network administration, performance tuning, backup and recovery (recommended).
Duration3 days
No. of ParticipantsMax. 16
Modules• Introduction• Planning system requirements and
guidelines• Configuring the Oracle database for
Infranet• Installing Infranet software• Granting access to the Infranet system• Managing day to day operations with
Infranet Manager and Infranet Node Manager
• Tuning Infranet performance• Monitoring system performance• Purging Infranet data• Infranet upgrade strategies
NotesTraining provided by Portal Software, Inc.
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Infranet Architecture and API INFRA ARC
Target GroupCharging and billing system developers, system integrators, system testers.
ObjectivesAfter the training, the participant will be able to:• Identify the four tiers of Infranet’s
architecture, their functions and how they communicate
• Navigate through the Infranet directory structure
• Start and stop Infranet processes• Define Infranet terminology; storable
class, storable object and an FList• Define Infranet data types• Use Infranet Developer Centre tools
to create and view storable classes and objects
• Use the PIN macros to construct FLists, manage memory for POIDs and FLists
• Use the PCM macros within the Infranet programming flow
• Configure and run the UEL to load event records into the Infranet database
PrerequisitesINFRA ESS, knowledge of basic programming constructs and logic, proficiency with text editors (vi), familiarity with C or C++ programming (recommended), Unix basic commands (recommended)
Duration3 days
No. of ParticipantsMax. 16
Modules• Introduction to Infranet architecture• Infranet directory structure• Infranet data structures• Understanding Infranet opcodes• PIN macros• The PCM API and PCM library• Error handling and debugging• Using the universal event importer
NotesTraining provided by Portal Software, Inc.
Infranet Developer INFRA DEV
Target GroupCharging and billing system developers, system integrators.
ObjectivesAfter the training, the participant will be able to:• Identify Infranet’s six core business
processes• Describe the phases of customisation• Define pre-requisite tasks before
creating a price plan in Infranet• Create a complex price plan• Use advanced rating features; billing
cycle forward fees in advance, charging for administrative events, product-level provisioning and custom event analysis
• Export/Import a price plan from an XML file
• List ways to change field validation rules
• Customise the registration process• Customise the event generation process
using sample_act utility
• Enable and verify event notification• Define a new opcode• Configure a custom FM• Create a custom DM• Setup and create configurable bill items• Setup and display custom events on
invoices
PrerequisitesINFRA ESS, INFRA ARC, knowledge of basic programming constructs and logic, proficiency with text editors (vi), familiarity with C or C++ programming (recommended), Unix basic commands (recommended)
Duration5 days
No. of ParticipantsMax. 16
Modules• Infranet overview• Customising Infranet• Programming review• Extending the database• Infranet pricing and rating• Customising customer registration
process• Extending event creation• Custom facility modules and opcodes• Custom data manager• Configuring billing and invoicing
NotesTraining provided by Portal Software, Inc.
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OSS Administration
3G System Training3G SYSTRA
3 d p. 15
2G System Training2G SYSTRA
5 d p. 12
Switching PlatformEssentials
SWPLAT ESS
3 d p. 22
Operation SupportSystem Platform
OSSPLAT
2 d p. 23
SNMP IntegrationToolkit
SNMPITK
2 d p. 70
Operation SupportSystem User Release 3
OSSUSER REL 3(e)
1 d p. 23
Fundamentalsof HP Unix System
ProfessionalIntroduction
to SQL
HP-UX Systemand Network
Administration Part I
ImplementingWindows 2000
Professionaland Server
Nokia NetAct OSSAdministration 1
OSSADM1
5 d p. 68
Mobile NetworkSecurityMNSEC
3 d p. 18
Nokia NetActAdministrationRelease OSS3.1OSSADM REL 3
5 d p. 68
Min. 6 monthfield experience
HP-UX Systemand Network
Administration Part II
Nokia NetAct OSSAdministration:
Backup and RecoveryOSSBUREC
2 d p. 69
Nokia NetAct OSSAdministration 2
OSSADM2
5 d p. 69
DCN Integration withNokia NetAct OSS
OSSITG
2-4 d p. 70
Nokia PlatformComputer Based
TrainingNokia PLAT CBT
12-30 h p. 21
Operation SupportSystem Security
OSSSEC
5 d p. 19
NEW!
Main responsibility of the administration team is to maintain the operation support system’s (OSS) availability, monitor the OSS’s performance, plan new OSS software releases, resolve problems with the OSS and to issue and maintain user access to the OSS.
We offer the following training solution:All courses address the systems on software release OSS3.1. They are applicable for GSM, GPRS and 3G networks management.
The training solutions are similar:• First course (OSSADM1) is targeted for
all OSS administrators. Its focus is on platform understanding, routine maintenance and easy troubleshooting.
• The next step (OSSADM2) is targeted for senior administrators. Key learnings are customisation and optimisation of the OSS platform, as well as advanced troubleshooting.
• Integration training (OSSITG) provides knowledge and skills about the DCN integration and thus lays important foundations for troubleshooting the OSS connectivity.
• OSS backup and recovery is the subject of our special course OSSBUREC.
• Special release training for OSS administrators introduces changes and new aspects of platform administrative tasks (OSSADM REL 3 for operators moving from T12 to OSS3.1).
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Nokia NetAct Administration Release OSS3.1 OSSADM REL 3
Target GroupNokia NetAct administration personnel.
ObjectivesAfter the training, the participant will be able to:• Describe the components of the OSS3.1
framework• List components and configurations for
OSS3.1 hardware and storage solutions• Navigate the OSS3.1 file system and
inquire about the RTE of their OSS3.1 installation
• Incorporate changes in using availability assurance tools into their daily work and describe the changes in process startup and supervision from T12 to OSS3.1
• Use dynamic configuration to configure OSS3.1 processes
• Incorporate changes in database management into their daily work and
describe new advanced database features employed in OSS3.1
• Incorporate changes in user management from T12 to OSS3.1 into their daily work
• Describe the new data flow for 3G network elements (RNC/MGW) and the changes in SNMP data flow from T12 to OSS3.1
• Describe Windows administration procedures relevant for the Windows application server in Nokia NetAct
PrerequisitesHP-UX system administration 1 + 2, Oracle database administration, SQL basics
Duration5 days
No. of ParticipantsMax. 8
Modules• OSS3.1 framework• T12-OSS3.1: Changes in hardware and
storage systems• T12-OSS3.1: Changes in file systems and
run-time environment• T12-OSS3.1: Changes in availability
assurance and processes• OSS3.1 Configuration• T12-OSS3.1: Changes in database
management• T12-OSS3.1: Changes in user
management• T12-OSS3.1: Changes in alarm and
performance management data flow• OSS 3.1 Windows application server
Nokia NetAct OSS Administration 1 OSSADM1
Target GroupNokia NetAct administration personnel.
ObjectivesAfter the training, the participant will be able to:• Describe the components of the OSS3.1
framework• List components and configurations for
OSS3.1 hardware and storage solutions• Navigate the OSS3.1 file system and
inquire about the RTE of their OSS3.1 installation
• Use the OSS3.1 availability assurance features to keep the Nokia NetAct system in a stable running condition
• Check the OSS3.1 processes and use the OSS3.1 process supervision
• Use dynamic configuration to configure OSS3.1 processes
• Describe the OSS3.1 database concept and environment, and employ disk supervision
• Administer users for Nokia NetAct and for network elements
• Describe Windows administration procedures relevant for the Windows application server in Nokia NetAct
PrerequisitesHP-UX System Administration 1, HP-UX System Administration 2 recommended, OSSPLAT or equivalent user experience, SQL basics
Duration5 days
No. of ParticipantsMax. 8
Modules• OSS3.1 framework• OSS3.1 hardware• OSS3.1 run-time environment• OSS3.1 availability assurance• OSS3.1 processes• OSS3.1 configuration• OSS3.1 database maintenance• OSS3.1 user management• OSS3.1 Windows application server
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Nokia NetAct OSS Administration 2 OSSADM2
Target GroupNokia NetAct administration personnel.
ObjectivesAfter the training, the participant will be able to:• Perform platform administration
beyond the scope of day to day maintenance
• Perform database administration beyond the scope of day to day maintenance
• Describe the connectivity of 2G, 3G and packet core network elements with Nokia NetAct
• Explain and – when necessary – configure the flow of event and alarm data into Nokia NetAct
• Explain and – when necessary – configure the flow of measurement data into Nokia NetAct
• Find and correct specific Nokia NetAct problems using the knowledge gained in the preceding course topics.
PrerequisitesHP-UX system administration 2, Oracle database administration, OSSADM1, at least 6 months’ administration experience with the Nokia NetAct after having taken the OSSADM1 course
Duration5 days
No. of ParticipantsMax. 4
Modules• OSS3.1 platform administration• OSS3.1 database administration• OSS3.1 connectivity• OSS3.1 event and alarm flow• OSS3.1 measurement data flow• OSS3.1 troubleshooting
Nokia NetAct OSS Administration: Backup and Recovery OSSBUREC
Target GroupNokia NetAct administration personnel.
ObjectivesAfter the training, the participant will be able to:• Take backups from the Nokia NetAct
system• Recover the Nokia NetAct database and
file system
PrerequisitesOSSPLAT, OSSADM1, Unix system administration, SQL basics, Oracle database administration
Duration2 days
No. of ParticipantsMax. 4
Modules• Backup strategies• Online database backup• Backup and recovery exercise• Backup and recovery of systems outside
of Nokia NetAct using Nokia NetAct tools
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DCN Integration with Nokia NetAct OSS OSSITG
Target GroupOSS administration personnel.
ObjectivesAfter the training, the participant will be able to:• Integrate NW elements to the Nokia
NetAct system
Prerequisites3G SYSTRA, 3G ATM, IP knowledge, OSSPLAT, OSSADM1, HP Unix basic knowledge, HP Unix administration knowledge, Oracle basic, Oracle administration knowledge, basic DNS and firewall knowledge
Duration2–4 days
No. of ParticipantsMax. 8
Modules• RNC• MGW• SGSN• WBTS• IP planning• Firewall• DNS• DCN backbone
NotesDependent on the operators network special dedicated courses can be tailored to handle only those network elements, which are relevant for the students. Please, contact your training services manager for further information.
SNMP Integration Toolkit SNMPITK
Target GroupOSS administration personnel
ObjectivesAfter the training, the participant will be able to:• Give an overview on the Nokia SNMP
Integration Toolkit and the goals of an integration with it
• Explain the basic Nokia NMS concept that has to be known in order to integrate 3rd party equipment to the Nokia NMS. Basics of the object management will be explained, as well as the basics of fault management within the Nokia NMS
• List common requirements of the integration of 3rd party equipment
• List basics of the Nokia SNMP Integration Toolkit, for example a feature overview, the processing model, etc.
• Configure the Communication Server for the co-operation with the Nokia SNMP Integration Toolkit
• Configure Nokia SNMP Integration Toolkit. The set-up of the configuration files will be handled in depth
• Check the installation and test the functionality of the Toolkit
• List the tools delivered with the Toolkit and explain their functionality
• Avoid typical mistakes when using SNMP Integration Toolkit
• Integrate 3rd party equipment to the Nokia NMS including creation of managed objects and setting up the configuration files of the SNMP Integration Toolkit
PrerequisitesOSSPLAT, OSSADM1
Duration2 days
No. of ParticipantsMax. 4
Modules• Basic NMS concepts• General requirements• SNMP Integration Toolkit basics• Configuring the NMS Communication
Server• Configuring the Nokia SNMP Integration
Toolkit • Troubleshooting• Exercises
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Network Operations and Control
Network Surveillance
The network surveillance group typically monitors the telecom network 24 hours a day, seven days a week. The main responsibilities are to detect and analyse network faults, take corrective actions and track them in a trouble ticket system. The network surveillance team also guides the field maintenance teams through trouble management.
Our training solution for network surveillance comprises two different intermediate courses 2G/3G NOCSUR. Aim of these courses is to provide knowledge and skills to monitor the radio and core network, as well as to do easy fault clearing. Furthermore we offer two advanced courses 2G/3G NOCSUREXP, which are targeted for senior personnel such as supervisors or line managers in network surveillance. Aim of these courses is to provide knowledge on process optimisation in network surveillance, as well as on alarm flow reduction. Especially in the area of network surveillance training customer specific training solutions may be recommended, which can be optimised to the used network configuration. Please contact your training services manager for more information.
Note: For training on the Nokia Service Quality Monitor please refer to page 67.
3G Introduction3G INTe
0.5 d p. 14
3G System Training3G SYSTRA
3 d p. 15
2G System Training2G SYSTRA
5 d p. 12
Switching PlatformEssentials
SWPLAT ESS
3 d p. 22
Operation SupportSystem Platform
OSSPLAT
2 d p. 23
2G NetworkSurveillance2G NOCSUR
5 d p. 72
2G NetworkSurveillance Expert
2G NOCSUR EXP
2 d p. 72
3G NetworkSurveillance Expert
3G NOCSUR EXP
2 d p. 73
Min. 6 monthfield experience
Min. 6 monthfield experience
3G NetworkSurveillance3G NOCSUR
5 d p. 73
Operation SupportSystem User Release 3
OSSUSER REL 3(e)
1 d p. 23
Mobility, new userservices and call
handling in 3G Release4 CS Core Networks
3G REL 4 SERe0.5 d p. 45
NEW!Nokia Platform
Computer BasedTraining
Nokia PLAT CBT
12-30 h p. 21
Radio NetworkController 1.5
Architecture andFunctionalityRNC 1.5 ARCe
0.5 d p. 37
Radio NetworkController 2.0
Architecture andFunctionalityRNC 2.0 ARCe
0.5 d p. 38
NEW!
Working withNokia Traffica Z3.1
TRAFFICA Z3.1
2 d p. 52
Working withNokia Traffica Z3.1
System AdministrationTRAFFICA Z3.1 ADM
1 d p. 52
NEW!
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2G Network Surveillance 2G NOCSUR
Target GroupNetwork operation and control personnel responsible for network monitoring tasks in BSS, NSS and GPRS using the Nokia NetAct OSS.
ObjectivesAfter the training, the participant will be able to:• List and explain on overview level the
architecture and function of Nokia BSS, NSS and GPRS
• Explain the basic concept of signalling in Nokia GSM solution in order to analyse the fault situation and verify the availability of service
• Briefly explain the radio network configuration of the Nokia BSS
• Monitor a network to a sufficient level in order to identify the location of the fault, effect on service and identify a course of action to take
• Demonstrate the ability to monitor the Nokia BSS, NSS and GPRS network to a sufficient level using the Nokia NetAct
• Handle BSS and NSS network faults to a stage where the target group rectifies the problem, on the provision that the type of fault is solvable. Should the fault not be solvable then the participant should identify the correct reporting procedures to take
• Perform defined preventive maintenance tasks on BSS, NSS and GPRS network elements, and report any problems. In addition, identify service-affecting tasks and follow the correct working and reporting procedures
• Monitor the network performance and service levels to ensure that the network is maintained at a sufficient level to support operations and quality of service
Prerequisites2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, OSSPLAT
Duration5 days
No. of ParticipantsMax. 8
Modules• BSS overview and architecture• Switching core network overview and
architecture• Packet core network overview and
architecture• Alarm monitoring• Handling network faults• Handling preventive maintenance tasks• Performance and service monitoring
2G Network Surveillance Expert 2G NOCSUR EXP
Target GroupSenior network monitoring personnel and/or system experts whose responsibilities include troubleshooting, alarm reduction and planning of monitoring techniques in BSS, NSS and GPRS.
ObjectivesAfter the training, the participant will be able to:• Identify how the alarm flow functions
for Nokia GSM network elements• Define techniques to customise the
flow of alarms for Nokia GSM network elements
• Define solutions and techniques to analyse and reduce the number of alarms in the network
• Identify solutions to customise Nokia BSC alarms to better detect quality problems
• Handle regular testing of base stations• Use alarm to identify depredating effect
on service of a cell
Prerequisites2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, OSSPLAT, 2G NOCSUR
Duration2 days
No. of ParticipantsMax. 8
Modules• Introduction to advanced Nokia NetAct
fault management task• Alarm dataflow architecture in Nokia
GSM and GPRS system• Reducing network alarm flow• Techniques and tools for network wide
alarm reduction• Off-line analysis of network alarms• Using BSC parameters in fault and
quality detection• Fault management, test and diagnostic
handling• Handling regular BTS testing and
maintenance
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3G Network Surveillance 3G NOCSUR
Target GroupNetwork operation and control personnel responsible for network monitoring tasks in 3G RAN, SCN and PCN using the Nokia NetAct OSS.
ObjectivesAfter the training, the participant will be able to:• List and explain on overview level the
architecture and function of Nokia 3G RAN, SCN and PCN
• Explain the basic concept of signalling in Nokia GSM solution in order to analyse the fault situation and verify the availability of service
• Briefly explain the radio network configuration of the Nokia 3G RAN
• Monitor a network to a sufficient level in order to identify the location of the fault, effect on service, and identify a course of action to take
• Demonstrate the ability to monitor the Nokia BSS, NSS and GPRS network to a sufficient level using the Nokia NetAct
• Handle 3G RAN and CN network faults to a stage where the target group
rectifies the problem, on the provision that the type of fault is solvable. Should the fault not be solvable then the participant should identify the correct reporting procedures to take
• Perform defined preventive maintenance tasks on 3G RAN and CN network elements, and report any problems. In addition, identify service-affecting tasks and follow the correct working and reporting procedures
• Monitor the network performance and service levels to ensure that the network is maintained at a sufficient level to support operations and quality of service
Prerequisites3G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, OSSPLAT
Duration5 days
No. of ParticipantsMax. 8
Modules• RAN overview and architecture• Switching core network overview and
architecture• Packet core network overview and
architecture• RAN configuration and operation• Signalling in DX 200• Alarm monitoring• Handling network faults• Handling preventive maintenance tasks• Performance and service monitoring
3G Network Surveillance Expert 3G NOCSUR EXP
Target GroupSenior network monitoring personnel and/or system specialists who are responsible for troubleshooting, reducing alarm flow, planning of monitoring techniques in RAN, PCN and SCN.
ObjectivesAfter the training, the participant will be able to:• Modify alarm flow so that only
important/relevant alarms are shown, by using the applications in Nokia NetAct
• Use all tools available in Nokia NetAct OSS for alarm handling
• Name and explain procedures involved in advanced monitoring techniques
• Use tools related to fetching statistical information from NW related to alarms
Prerequisites3G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, OSSPLAT, 3G NOCSUR
Duration2 days
No. of ParticipantsMax. 8
Modules• Fault management• Task processes using Nokia NetAct
Monitor tools• Offline analysis of alarm flow• Reducing the network alarm flow• Global network monitor
NotesThis course is under development.
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Radio Network Confi guration
The radio network configuration personnel group typically implements enhancements and changes to the network elements’ configuration on a network or area level. Other tasks are to maintain network documentation and manage software and hardware. The radio network configuration group co-operates closely with the network rollout and network planning departments.
Even though the operating principles are the same, the tools required by radio network configuration personnel are different for 2G and 3G networks. Therefore this training foresees two alternatives for the different networks.
In the advanced area there is demand for very customer-specific training, so no standard training solutions are offered. However, courses and workshops can be tailored to cover advanced topics like:• Radio access optimisation• Retuning 2G and 3G networks• Rehosting base stations• Managing inter-OSS adjacencies• Splitting routing and location areas• Splitting SGSNs or BSCs
Please contact your training services manager for more information.
3G Introduction3G INTe
0.5 d p. 14
3G System Training3G SYSTRA
3 d p. 15
2G System Training2G SYSTRA
5 d p. 12
Switching PlatformEssentials
SWPLAT ESS
3 d p. 22
Operation SupportSystem Platform
OSSPLAT
2 d p. 23
UTRAN ConfigurationManagement Expert
3G NOCCM EXP
2-4 d p. 76
Operation SupportSystem User Release 3
OSSUSER REL 3(e)
1 d p. 23
Nokia PlatformComputer Based
TrainingNokia PLAT CBT
12-30 h p. 21
Radio NetworkController 1.5
Architecture andFunctionalityRNC 1.5 ARCe
0.5 d p. 37
Radio NetworkController 2.0
Architecture andFunctionalityRNC 2.0 ARCe
0.5 d p. 38
NEW!
BSS EssentialsBSSESS
3 d p. 35
3G Radio AccessNetwork Essentials
3G RANESS
3 d p. 38
CSS ConfigurationManagement
2G NOCCM
3 d p. 75
UTRAN ConfigurationManagement
3G NOCCM
5 d p. 75
NEW!
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BSS Confi guration Management 2G NOCCM
Target GroupNetwork configuration personnel; engineering support BSS.
ObjectivesAfter the training, the participant will be able to:• Review the concepts of RNW
configuration management and the representation of radio network parameters in the Nokia network management system NetAct
• Explain the operation and maintenance task in a radio network and list the various Nokia NetAct OSS tools for it
• Interrogate, modify, delete and create radio network parameters with various OSS tools
• Interrogate, modify, delete and create adjacencies in the radio network with various OSS tools
• Check the data consistency• Assign software to BCFs• Explain the different ways of integrating
BCF sites depending on the tools and site types including single and mass operation
• Integrate BCF sites to the Nokia NetAct OSS and the network with the Nokia NetAct tools in single and mass operation
Prerequisites2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, OSSPLAT, BSSESS
Duration3 days
No. of ParticipantsMax. 8
Modules• RNW configuration management 2G –
principles and concepts• RNW operational tasks 2G – OSS• RNW operational tasks 2G –
OSS/Software management• RNW operational tasks 2G –
OSS/View management• RNW integration and expansion 2G – OSS
UTRAN Confi guration Management 3G NOCCM
Target GroupPersonnel responsible for building, expanding and monitoring the radio network.
ObjectivesAfter the training, the participant will be able to:• Review the concepts of RNW
configuration management and the representation of radio network parameters in the Nokia network management system NetAct
• List RNW operational tasks in a mobile network dependant on the individual responsibilities and describe the process of execution
• Perform radio network operational tasks using OSS tools that are part of the regular operation of a RNW network. In addition, the participant should identify service-effecting tasks and follow the correct procedures
• Understand how the integration and expansion of base stations is embedded in the rollout process and explain the principle steps and process flow of integration a base station to the network
• Perform the integration and expansion of base stations to the network using NEMU/MML or OSS as tools
Prerequisites3G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, OSSPLAT, 3G RANESS
Duration5 days
No. of ParticipantsMax. 8
Modules• RNW configuration management 3G –
principles and concepts• RNW operational tasks 3G – OSS• RNW operational tasks 3G –
OSS/Software management• RNW operational tasks 3G –
OSS/View management• RNW integration and expansion –
method NEMU/MML• Handling OSS offline tool Plan Editor• RNW integration and expansion 3G –
method OSS
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UTRAN Confi guration Management Expert 3G NOCCM EXP
Target GroupNetwork configuration personnel; engineering support RAN.
ObjectivesAfter the training, the participant will be able to:• Retune the radio network with the
CM analyser tool• Rehost WBTS• Handle adjacencies at OSS borders
in mass operations and with graphical OSS tools
• Use the tools of OSS3.1 ED2 for WCDMA radio access network configuration
Prerequisites3G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, OSSPLAT, 3G NOCCM
Duration2–4 days
No. of ParticipantsMax. 8
Modules• Advanced adjacency handling• Intersystem adjacency handling• Rehosting sites• CM Analyser
NotesThis course enables users to handle the RAN configuration tools in Nokia NetAct introduced with the Enhanced Delivery 2 for OSS3.1 relevant for the Optimizer functionality.
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3G Introduction3G INTe
0.5 d p. 14
3G System Training3G SYSTRA
3 d p. 15
2G System Training2G SYSTRA
5 d p. 12
Switching PlatformEssentials
SWPLAT ESS
3 d p. 22
Operation SupportSystem Platform
OSSPLAT
2 d p. 23
PS CN PerformanceData Collection and
Reporting WorkshopPS CN PM WS
3 d p. 79
Network ReportingNOCPM
3 d p. 78
GPRS ReportingSuite Training
GPRSRST
2 d p. 78
RAN PerformanceData Collection and
Reporting WorkshopRAN PM WS
3 d p. 79
Operation SupportSystem User Release 3
OSSUSER REL 3(e)
1 d p. 23
Nokia PlatformComputer Based
TrainingNokia PLAT CBT
12-30 h p. 21
Radio NetworkController 1.5
Architecture andFunctionalityRNC 1.5 ARCe
0.5 d p. 37
Radio NetworkController 2.0
Architecture andFunctionalityRNC 2.0 ARCe
0.5 d p. 38
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BSS EssentialsBSSESS
3 d p. 35
3G Radio AccessNetwork Essentials
3G RANESS
3 d p. 38
NEW!
Working withNokia Traffica Z3.1
TRAFFICA Z3.1
2 d p. 52
Working withNokia Traffica Z3.1
System AdministrationTRAFFICA Z3.1 ADM
1 d p. 52
NEW!
Min. 6 monthfield experience
NEW!
Network Performance ReportingThe network performance reporting group is responsible for monitoring the quality of service in the network and pro-actively detect potential faults and service-related problems through the use of network statistics. The training explains how to collect and understand the key statistics.
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Network Reporting NOCPM
Target Group3G network reporting personnel.
ObjectivesAfter the training, the participant will be able to:• Describe the NOC performance
management process and discuss the interdependence to the other NOC processes like monitor network or proactive maintenance
• Describe the administration of network performance data process and embed it into the whole NOC performance management process
• Describe and perform the administration of network performance data with Nokia NetAct
• Describe and perform the administration of network performance data locally in the RAN, BSS and core network (CS and PS). If possible use local applications to generate example reports in network elements
• Generate example network reports using Nokia NetAct Reporter application
Prerequisites2G SYSTRA or 3G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, OSSPLAT, BSSESS or 3G RANESS
Duration3 days
No. of ParticipantsMax. 8
Modules• Performance management principles in
network operation and control (Process)• Administration of performance data
(Process)• Nokia NetAct – administration of
performance data• UTRAN (NEMU/MML) – administration of
performance data• BSS – administration of performance
data• Core network CS – administration of
performance data• Core network PS – administration of
performance data• Using Nokia NetAct Reporter
GPRS Reporting Suite Training GPRSRST
Target GroupPersonnel working in the GPRS performance management area.
ObjectivesAfter the training, the participant will be able to:• Explain the basic idea of GPRS Reporting
Suite• Handle the basic GPRS Reporting Suite
user’s tasks• Solve practical use cases related to
network analysis, OM and long term analysis of network data
PrerequisitesOSSPLAT, 2G SYSTRA
Duration2 days
No. of ParticipantsMax. 12
Modules• Evolution from 2G to GPRS from
reporting point of view• GPRS Reporting Suite content• Troubleshooting the network using
GPRS Reporting Suite• Introduction to Nokia NetAct Framework
and Nokia NetAct Reporter
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PS CN Performance Data Collection and Reporting Workshop PS CN PM WS
Target GroupNetwork operation and control personnel, network performance reporting group, packet switched core network planning personnel.
ObjectivesAfter the training, the participant will be able to:• Describe the process of performance
management within the operator’s organisation and explain the PS CN and OSS3 PM documentation structure
• Implement the performance data collection in the PS core network elements and in the Nokia NetAct. Recall its principal properties like collection intervals and summarisation
• List the measurements collected in the PS CN, describe their storage tables in the Nokia NetAct and list typical analysis applications
• Know the OSS3 reporting tools and demonstrate their usage for generating PS CN performance reports
• Know at an overview level the PS CN key performance indicators (KPIs) and their relation to network performance and Quality of Service (QoS). Generate and analyse example PS CN reports from network data
PrerequisitesOSSPLAT, NOCPM (optional)
Duration3 days
No. of ParticipantsMax. 4
Modules• Performance management introduction
and PS CN / Nokia NetAct PM documentation
• Review of PS CN measurement administration
• PS CN statistics and the OSS database• PS CN reporting tools• PS CN key performance indicators and
reports
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RAN Performance Data Collection and Reporting Workshop RAN PM WS
Target GroupNetwork operation and control personnel, network performance reporting group, RAN network planning personnel.
ObjectivesAfter the training, the participant will be able to:• Describe the process of performance
management within the operator’s organisation and explain the RAN and OSS3 PM documentation structure
• Implement the performance data collection in the RNC and in the Nokia NetAct. Recall its principal properties like collection intervals and summarisation
• List the measurements collected in the RAN, describe their storage tables in the Nokia NetAct and list typical analysis applications
• Know the OSS3 reporting tools and demonstrate their usage for generating RAN performance reports
• Know at an overview level the RAN key performance indicators (KPIs) and their relation to network performance and Quality of Service (QoS). Generate and analyse example RAN reports from network data
PrerequisitesOSSPLAT, NOCPM (optional)
Duration3 days
No. of ParticipantsMax. 4
Modules• Performance management introduction
and RAN / OSS PM documentation• Review of RAN measurement
administration• RNC statistics and the OSS database• RAN reporting tools• RAN key performance indicators and
reports
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3G NOC Delta SolutionThe NOC personnel for 3G group have experience of network operations in a Nokia 2G network and are now required to operate the Nokia 3G RAN and core network.
3G NOC Delta Solution 3G NOC DELTA
Target GroupExperienced network operation and control personnel (GSM and GPRS) responsible for network surveillance, configuration management and performance management tasks in 3G network.
ObjectivesPlease check for more details on NOLS
Prerequisites3G SYSTRA, 3G RANESS, network operation and control experience in GSM and GPRS networks using the Nokia NetAct, GSM and GPRS experience minimum 6–12 months’
Duration5 days
No. of ParticipantsMax. 8
Modules• Core network overview and architecture• MGW for 3G MSC (ATM module) overview
and architecture• Nokia 3G SGSN overview and
architecture• Alarm monitoring (process)• Handling RAN alarm monitoring
(exercise)• Handling CS CN alarm monitoring
(MGW exercise)• Handling PS CN alarm monitoring
(3G SGSN exercise)• Performance and service monitoring
(process)• Handling RAN performance and service
monitoring (exercise)• Handling preventive maintenance tasks
(process)• Handling RAN preventive maintenance
tasks (exercise)• Handling SCN preventive maintenance
tasks (MGW exercise)• Handling network faults (process)
• Handling RAN network faults (exercise)• Review: RNW configuration
management – common principles and concepts
• Routine RNW operational tasks (process)• Routine RNW operational tasks –
method NEMU/MML (exercises)• Routine RNW operational tasks –
method OSS• Radio network integration and
expansion (process)• RNW integration and expansion –
method NEMU/MML (exercise)• RNW integration and expansion –
method OSS• Performance management principles in
network operation and control (process)• Administration of performance data
(process)• UTRAN – measurement administration
and report creation in network element using NEMU/MML
• Using Nokia NetAct Reporter
3G System Training3G SYSTRA
3 d p. 15
Nokia PlatformComputer Based
TrainingNokia PLAT CBT
12-30 h p. 21
2G NOCExperience
ATM inUMTS Networks
3G ATM
1 d p. 15
Radio NetworkController 1.5
Architecture andFunctionalityRNC 1.5 ARCe
0.5 d p. 37
Radio NetworkController 2.0
Architecture andFunctionalityRNC 2.0 ARCe
0.5 d p. 38
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3G Radio AccessNetwork Essentials
3G RANESS
3 d p. 38
3G NOC DeltaSolution
3G NOC DELTA
5 d p. 80
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Network Planning
GSM, GPRS, EDGE
Network planning personnel take overall responsibility for network planning, proficiently using the appropriate planning tools. Network optimising personnel typically provide network status reports and trigger pro-active maintenance. They are customer care’s primary interface with network operations.
Our recommended course flow comprises:• Introduction to network technology
(courses 2G SYSTRA, IPCORE, BSSPAR)• Principles of network planning and
optimisation (courses EXPLAIN, RANOP)• Planning knowledge on the Nokia
equipment (courses BSSPROD, BSSPAR)• Hands-on training for network planning
tools and network management system (courses NETPLAN RNW, BSSOSS INT).
2G System Training2G SYSTRA
5 d p. 12
Extended PlanningIntroduction
EXPLAIN
5 d p. 83
Work experiencein Network Planning
GSM RadioPlanners
2G Radio NetworkOptimisation
RANOP
3 d p. 85
BSS ParameterPlanningBSSPAR
3-4 d p. 84
Work experiencein Network Planning
GPRS Radio NetworkPlanningGPRSRPL
1 d p. 85
GPRS Core NetworkPlanningGPRSCPL
1 d p. 85
Work experience inNetwork Optimisation
GPRS RadioPlanners
GPRS CorePlanners
AdvancedWorkshops
GSM RadioOptimisers
BSS ProductOverviewBSSPROD
2 d p. 83
Nokia NetAct RadioPlanner User
NETPLAN RNW
4 d p. 89
Introduction toNokia BSS and OSS3.1
BSSOSS INT
4 d p. 84
TCP/IP forMobile Packet Core
IPCORE
4 d p. 54
New Features in BSSRelease S10.5
BSS REL S10.5 THe
1 d p. 36
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3G Network Planning
Our recommended course flow for 3G network planning comprises:• Introduction to network technology
(courses 3G SYSTRA, 3G ATM)• Principles of network planning and
optimisation (course 3G RPFUN)• Planning knowledge on the Nokia
equipment (courses 3G RDIM, RANPROD, 3G RPLS1, 3G RPLS2)
• Hands-on training for network planning tools and network management system (courses NETPLAN WCDMA, RANOSS INT).
3G System Training3G SYSTRA
3 d p. 15
ATM inUMTS Networks
3G ATM
1 d p. 15
3G Radio PlanningSpecialist 2 –Pre-Launch
Optimisation3G RPLS24 d p. 88
RAN ProductOverviewRANPROD
1 d p. 87
3G Radio PlanningFundamentals
3G RPFUN
2 d p. 86
3G TransmissionPlanning3G TPL
5 d p. 89
Workshops3G Radio Network
Dimensioning3G RDIM
1 d p. 86
Nokia NetAct WCDMAPlanner User
NETPLAN WCDMA
2 d p. 90
3G TransmissionPlanners
3G Core Planners/3G Field Planners
3G Radio PlanningSpecialist 13G RPLS1
3 d p. 88
UTRAN and NokiaNetAct Introduction
RANOSS INT
4 d p. 87
3G RadioPlanners
3G Circuit SwitchedCore Network
Planning in Release 43G REL 4 SCNPL
1 d p. 90
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RAN PerformanceData Collection and
Reporting WorkshopRAN PM WS
3 d p. 79
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Extended Planning Introduction EXPLAIN
Target GroupGSM network planning and optimisation engineers.
ObjectivesAfter the training, the participant will be able to:• Name and describe the main network
elements in GSM• Understand radio wave propagation
physics• Explain basic network planning
methods, tasks to be done during the entire planning process
• Describe different planning tools used
Prerequisites2G SYSTRA, basic knowledge of mobile radio communication
Duration5 days
No. of ParticipantsMax. 12
Modules• Standardisation and technologies• Introduction to network planning• Mobile radio link• Network capacity• Network planning process• Advanced network planning• Capacity evolution• Planning tools
BSS Product Overview BSSPROD
Target GroupNetwork planners.
ObjectivesAfter the training, the participant will be able to:• Name Nokia BSS products and describe
their specific properties concerning dimensions, capacity and functionality
Prerequisites2G SYSTRA
Duration2 days
No. of ParticipantsMax. 24
Modules• Nokia Talk Family BTS products:
dimensions, capacity and functionality• Nokia PrimeSite BTS dimensions,
capacity and functionality• Nokia MetroSite elements: dimensions,
capacity and functionality• Nokia UltraSite elements: dimensions,
capacity and functionality• Nokia InSite elements: dimensions,
capacity and functionality• Microwave products for Nokia Talk
Family, Nokia MetroSite and Nokia UltraSite solutions
• Transmission units and configuration examples
• TCSM2 and BSC2E / BSC2I dimensions and capacity
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BSS Parameter Planning BSSPAR
Target Group2G radio network planning and optimisation engineers.
ObjectivesAfter the training, the participant will be able to:• Describe the TDMA channel structure
in GSM• Define parameter values for idle mode
operation• Identify parameters for radio resource
management• Discuss the power control and handover
processes• Describe the parameters for some
Nokia BSS features• Activate and parameterise relevant
features
Prerequisites2G SYSTRA, EXPLAIN, BSSPROD, BSSOSS INT
Duration3–4 days
No. of ParticipantsMax. 12
Modules• Introduction to parameter planning• Radio channel configurations• Idle mode operation• BSS protocols and signalling capacity• BSSPAR: Radio resource management• BSSPAR: Measurement processing• BSSPAR: Power control• Handover control and adjacencies• Coverage enhancement features• Capacity and spectral efficiency features• Radio network performance features• Voice and channel coding (FR, HR, EFR,
AMR)• Dual band features• Intelligent underlay-overlay (optional)• High-speed circuit switched data
(optional)• GPRS and EGPRS (EDGE) (optional)• MS location services (optional)
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Target GroupNetwork planning and network optimisation personnel.
ObjectivesAfter the training, the participant will be able to:• Describe the functions of the BSC and
TCSM2E, their capacity and configuration• Handle the radio network with MML• Review the concepts of RNW
configuration management and the representation of radio network parameters in the Nokia network management system Nokia NetAct
• Explain the operation and maintenance task in a radio network and list the various Nokia NetAct OSS tools for it.
• Interrogate, modify, delete and create radio network parameters with various OSS tools
• Interrogate, modify, delete and create adjacencies in the radio network with various OSS tools
• Check the data consistency • Explain the different ways of integrating
BCF sites depending on the tools and site types including single and mass operation.
• Integrate BCF sites to the Nokia NetAct OSS and the network with the Nokia NetAct tools in single and mass operation.
Prerequisites2G SYSTRA, EXPLAIN, BSSPROD, NETPLAN RNW
Duration4 days
No. of ParticipantsMax. 8
Modules• BSS overview• Interfaces and channels• TCSM2 basic operation• BSC general description• Radio network handling in BSC• Handling radio network parameters
with MML • Handling adjacencies with MML• Nokia NetAct basic architecture• Use of Nokia NetAct work station• Nokia NetAct documentation • Radio network management principle
and concepts• RNW operational tasks 2G – OSS• Radio network integration and
expansion 2G – OSS
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2G Radio Network Optimisation RANOP
Target GroupGSM network planning personnel, employees who are involved in comprehensive radio network optimisation.
ObjectivesAfter the training, the participant will be able to:• List the steps of the general network
optimisation process• Calculate quality indicating figures• List and explain important BSC counters• List and explain measurement types
and counter numbers• Optimise Nokia GSM networks
Prerequisites2G SYSTRA, EXPLAIN, BSSPAR, BSSOSS INT
Duration3 days
No. of ParticipantsMax. 12
Modules• Network quality cycle• Quality targets• Monitor quality• Quality reporting• Network configuration analysis• Quality in detail• General quality improvement
GPRS Radio Network Planning GPRSRPL
Target GroupRadio network planners with little or no GPRS planning experience.
ObjectivesPlease check for more details on NOLS
Prerequisites2G SYSTRA, EXPLAIN, BSSPAR
Duration1 day
No. of ParticipantsMax. 12
Modules• GPRS review• Radio network planning
NotesNo GPRS optimisation included in this training. This course was formerly named GPRSPLAN RNW.
GPRS Core Network Planning GPRSCPL
Target GroupCore network planners involved in GPRS packet core NW or transmission planning.
ObjectivesPlease check for more details on NOLS
Prerequisites2G SYSTRA, IPCORE recommended
Duration1 day
No. of ParticipantsMax. 12
Modules• GPRS review• Gb interface• IP backbone planning Gn• External connectivity Gi• Core network migration – GPRS/EDGE/3G
NotesThis course was formerly named GPRSPLAN CORE.
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3G Radio Planning Fundamentals 3G RPFUN
Target GroupRadio planners having a GSM background with a basic understanding of a 3G network.
ObjectivesAfter the training, the participant will be able to:• Describe different network planning
areas in 3G• Explain the main differences between
GSM and WCDMA concerning the air interface
• Identify and explain the key factors affecting a WCDMA power budget
• Describe the basic load functions for UL and DL
• Identify the input factors needed for radio network dimensioning
• Explain the concept of SRC
• List all RRM entities and explain their function
• Describe the pre-launch optimisation actions
• List all Nokia Node B’s with their maximum configuration
• Identify the key considerations for sharing a site with GSM
• Explain the concept of RAN Sharing·• Describe different multilayer planning
solutions
Prerequisites3G SYSTRA, radio planning experience in 2G networks
Duration2 days
No. of ParticipantsMax. 12
Modules• Network planning in 3G• WCDMA air interface• Power budget calculation• Load calculations• Radio network dimensioning• Capacity and coverage improvement• Planning support for 3G rollout• Radio resource management• Pre-launch optimisation• Nokia WCDMA base station family• WCDMA/GSM co-siting• RAN sharing• Multilayer planning
3G Radio Network Dimensioning 3G RDIM
Target GroupExperienced radio planners responsible for dimensioning of a network.
ObjectivesAfter the training, the participant will be able to:• Explain the purpose of network
dimensioning• Discuss the relationships between
dimensioning tasks for different network subsystems
• Identify the necessary inputs and assumptions for WCDMA radio network dimensioning
• Describe the outputs of network dimensioning and how they are used for dimensioning and design of other network subsystem
• Describe the practical steps to complete the WCDMA radio dimensioning through case study example
• Apply the exercise of the training into network dimensioning work
Prerequisites3G SYSTRA, 3G RPFUN, basic knowledge of WCDMA networks
Duration1 day
No. of ParticipantsMax. 8
Modules• Introduction to radio network planning
dimensioning• Input parameters needed for radio
network dimensioning • Analysis of the outputs of the radio
network dimensioning• Radio network dimensioning output
effects on the other network subsystems
• Dimensioning case example
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RAN Product Overview RANPROD
Target GroupRadio network planning personnel, civil works personnel.
ObjectivesAfter the training, the participant will be able to:• List the basic RAN products• Understand their configurations
Prerequisites3G SYSTRA
Duration1 day
No. of ParticipantsMax. 24
Modules• Nokia UltraSite WBTS product family• General WBTS system architecture• Mechanical size, weight, cable entry,
footprints, power consumption• Cooling system• Installation requirements for building
statics, required space• Battery back-up system• Site support cabinet, cabinet chaining• WBTS sensitivities• WBTS power• Capacity and configuration possibilities• Transmission capabilities• Co-siting/interworking 3G–2G
equipment• Antenna configurations• Nokia duplexer and combiner• Mast head amplifier
UTRAN and Nokia NetAct Introduction RANOSS INT
Target Group3G radio network planning and network optimisation personnel.
ObjectivesAfter the training, the participant will be able to:• Identify and describe function, capacity
and configurations of the UTRAN network elements including WCDMA base stations
• Explain the radio network operating principles
• Explain and demonstrate how to use the Nokia NetAct Common Desktop Environment (CDE)
• Explain the basic architecture of Nokia NetAct and how it is connected to the network elements
• Explain and demonstrate how to use the Nokia NetAct customer documentation
• Explain the concepts of RNW configuration management and the representation of radio network parameters in the Nokia network management system NetAct
• Explain how the integration and expansion of base stations is embedded in the roll-out process and explain the principle steps and process flow of integration a base station to the network
• Use the Radio Access Configurator tools of Nokia NetAct for planning data modification and radio parameter plan deployment from the Nokia NetAct to the WCDMA radio network (Plan Editor and Plan Management)
Prerequisites3G SYSTRA, 3G RPFUN, RANPROD, NETPLAN WCDMA, 3G RPLS1
Duration4 days
No. of ParticipantsMax. 8
Modules• Review on UMTS radio path• RAN overview• Nokia Radio Network Controller
solution• RAN configuration and operation• Introduction to Nokia NetAct• Nokia NetAct basic architecture• Using Nokia NetAct• Nokia NetAct documentation• RNW configuration management –
common principles and concepts• Handling OSS3 offline tool plan
editor 3G• RNW integration and expansion
3G – OSS
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3G Radio Planning Specialist 1 3G RPLS1
Target GroupPersonnel requiring a good theoretical knowledge of the WCDMA system and the Nokia RRM solution.
ObjectivesAfter the training, the participant will be able to:• Understand the WCDMA physical
layer procedure• Understand the purpose of power
based RRM• Name and describe the RRM functional
entities, their locations and roles• Name and describe the RAN parameters
related to the WCDMA physical layer and RRM procedures
Prerequisites3G SYSTRA and 3G RPFUN, good knowledge of WCDMA and planning principles
Duration3 days
No. of ParticipantsMax. 12
Modules• Course introduction• WCDMA basics wrap up• WCDMA physical layer procedures• Introduction to power based RRM• Load control• Admission control• Packet scheduler• Power control• Handover control• Resource manager
NotesThis course was formerly named WRST1 (WCDMA Radio Planning Specialist 1).
3G Radio Planning Specialist 2 – Pre-Launch Optimisation 3G RPLS2
Target GroupPersonnel requiring good theoretical knowledge of the main WCDMA system procedures in Idle and Connected mode.
ObjectivesAfter the training, the participant will be able to:• Describe the functionalities and
procedure of the mobility management• Explain the elementary 3G RAN system
procedures and transactions
Prerequisites3G SYSTRA, 3G RPFUN, 3G RPLS1, good knowledge of WCDMA, planning principles
Duration4 days
No. of ParticipantsMax. 12
Modules• Idle mode operations• Mobility management• Connection establishment operations• Connected mode operations
NotesThis course focuses rather on the detailed description of procedures than on parameters.
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3G Transmission Planning 3G TPL
Target GroupPersonnel requiring good theoretical knowledge of 3G transmission network planning and available network elements.
ObjectivesAfter the training, the participant will be able to:• Understand the basics of ATM (ATM
adaptation layers, service categories, VPs and VCs) and its usage in 3G
• Understand how ATM is carried over SDH and PDH
• Understand CES and IMA• Describe 2G and 3G co-siting solutions• Describe Nokia cellular transmission
PDH and SDH equipments• Know and understand the basics
about Nokia MetroHub, FIU19, Marconi SDH nodes, Nokia PowerHopper and DMC Altium
• Understand the Iub ATM connections to BS
• Understand AXC different units and interfaces
• Understand LACE process and the usage of Transmission Planner and Plan Edit
• Understand the different ATM transmission and cross-connections parameters of the AXC
• Understand the RNC different interfaces• Understand the RNC ATM transmission
and cross-connections parameters• Understand the basics of ATM AAL2
traffic, addressing and routing and their RNC parameters
• Understand the basic of IP Over ATM for user data and their RNC parameters
• Understand synchronisation principles of 3G transmission network
• Understand how synchronisation takes place at each network elements (SDH/PDH equipment, AXC, RNC, SGSN)
• Have a look in different OM networks of 3G access network
Prerequisites3G SYSTRA and 3G ATM, good knowledge of telecom networks
Duration5 days
No. of ParticipantsMax. 16
Modules• ATM overview• ATM over SDH and PDH• Transmission equipment• BTS and AXC• RNC transmission parameters• AXC transmission parameters planning• RAN synchronisation• RAN DCN
NotesThe course contains modules from the former courses WTPST2 and TNPO.
Nokia NetAct Radio Planner User NETPLAN RNW
Target GroupRadio network planning personnel, who are new users of Nokia NetAct Radio Planner.
ObjectivesAfter the training, the participant will be able to:• Set up the tool • Create new projects• Understand how to use the GIS • Perform coverage planning • Perform neighbours planning • Understand the planning of multi-
layered networks • Perform traffic planning and analyse
the carrier requirements• Perform frequency planning manually • Generate coverage and interference
analysis reports • Set up a frequency plan with ILSA • Improve an existing frequency plan
• Understand the steps involved in planning with a few new cells
• Plan using Frequency Hopping • Plan with multiple re-use patterns
Prerequisites2G SYSTRA, EXPLAIN
Duration4 days
No. of ParticipantsMax. 12
Modules• Introduction to Nokia NetAct Planner• Setting up a new project• Using the GIS and other visual tools• Polygons and vectors• Flags and filters• Concepts behind the 3G planning tool• The 3G user interface
• Configuring a 3G network• Simulating 3G performance• Generating reports• Additional procedures• Simulating a WCDMA network• Nokia NetAct Radio Planner exercises• Introduction to ILSA• Using ILSA• Frequency plan for a network of sites• Make improvements to an ILSA plan• Re-plan a network with new sites• Planning with groups• Planning a frequency hopping network• Planning with multiple reuse patterns
NotesThis is a course on radio network planning tools. If you require knowledge on radio planning itself, please refer to our courses EXPLAIN, BSSPAR and RANOP.
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Nokia NetAct WCDMA Planner User NETPLAN WCDMA
Target GroupRadio network planning personnel, who are new Nokia NetAct WCDMA Planner users.
ObjectivesAfter the training, the participant will be able to:• Understand the background and
concepts of 3G planning • Use the 3G user interface • Configure 3G network parameters • Understand the carriers, services and
terminal types used in UMTS • Create and position Node Bs in the
network• Conduct nominal planning • Simulate the network performance • Conduct 3G UMTS parameter planning • Generate reports for the network
performance • Through a case study, understand the
analysis of various parameters and their field implications.
Prerequisites3G SYSTRA, 3G RPFUN
Duration2 days
No. of ParticipantsMax. 12
Modules• Introduction to Nokia NetAct Planner• Setting up a new project• Using the GIS and other visual tools• Polygons and vectors• Flags and filters• Concepts behind the 3G planning tool• The 3G user interface• Configuring a 3G network• Simulating 3G performance• Generating reports• Additional procedures• Simulating a WCDMA network• Nokia NetAct WCDMA Planner exercises
NotesThis is a course on radio network planning tools. If you require knowledge on radio planning itself, please refer to our courses 3G RPFUN, 3G RPLS1 and 3G RPLS2.
3G Circuit Switched Core Network Planning in Release 4 3G REL 4 SCNPL
Target GroupSwitching core network planners and switching core network engineering support (recommended).
ObjectivesAfter the training, the participant will be able to:• Have an overview understanding of
circuit core network evolution • Learn how to plan and dimension the
MSC server concept based network (excluding detailed source data planning)
PrerequisitesSwitching core network planning knowledge
Duration1 day
No. of ParticipantsMax. 12
Modules• Introduction to MSS concept• Network topology in 3G Release 4• Network planning process in 3G
Release 4• Evolutions of MSS concept towards 3G
Release 5–6
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The short messaging group comprises network service engineers, who are responsible for the administration and operation of the Nokia SMSC or USSDC product solutions.
Value Added Services
Short Messaging
Short Message Service System SMSSYS
Target GroupPersonnel requiring an overview of SMS and the Nokia SMS Centre.
ObjectivesAfter the training, the participant will be able to:• Explain in theory the GSM short
messaging and the Nokia implementation
• Describe the Nokia SMSC in general terms
Prerequisites2G SYSTRA or 3G SYSTRA
Duration0.5 day
No. of ParticipantsMax. 24
Modules• Introduction to SMS• Network architecture and functionality• Nokia implementation
3G System Training3G SYSTRA
3 d p. 15
2G System Training2G SYSTRA
5 d p. 12
Short MessageService System
SMSSYS
0.5 d p. 91
USSD SystemUSSDSYS
1 d p. 93
Nokia SMS CentreOperation andMaintenance
SMSCOM
3 d p. 92
Nokia SMS CentreRelease SC5B CD2
SMSCREL
1 d p. 93
USSD CentreOperation andMaintenance
USSDCOM
2 d p. 93
Nokia SMS CentreApplication Server
SMSCASE
1 d p. 92
Nokia SMS CentreOptional Features
SMSCOPT
1 d p. 92
SMSC PlatformAdministration
Short MessageService Creation
Management
Marketing
Customer Care
USSDC PlatformAdministration
USSDService Creation
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Nokia SMS Centre Operation and Maintenance SMSCOM
Target GroupOperation and maintenance personnel.
ObjectivesAfter the training, the participant will be able to:• Name the elements of Nokia SMS Centre• Explain the message processing within
Nokia SMS Centre• Perform given operating tasks in a
given way with reference to training material
• Perform given configuration tasks in a given way with reference to training material
• Perform given maintenance tasks in a given way with reference to training material
Prerequisites2G SYSTRA or 3G SYSTRA, SMSSYS, HP Unix fundamentals
Duration3 days
No. of ParticipantsMax. 8
Modules• MS centre architecture• SMS centre message handling• SMS centre documentation• Operating SMS centre• SMS centre management• Configuring SMS centre• SMS centre standard features• SMS centre maintenance• Exercises
Nokia SMS Centre Application Server SMSCASE
Target GroupOperation and maintenance personnel.
ObjectivesAfter the training, the participant will be able to:• Administer external applications in
the SMS Centre• Provide assistance to 3rd party
application developers
Prerequisites2G SYSTRA or 3G SYSTRA, SMSSYS, HP Unix fundamentals (or equivalent), SMSCOM
Duration1 day
No. of ParticipantsMax. 8
Modules• Introduction• Application types• Managing ASE applications• Configuring application server• Operator session• CIMD2 protocol basics• Review and practical training
Nokia SMS Centre Optional Features SMSCOPT
Target GroupOperation and maintenance personnel.
ObjectivesAfter the training, the participant will be able to:• Maintain and administer the optional
features of the Nokia SMS Centre
Prerequisites2G SYSTRA or 3G SYSTRA, SMSSYS, HP Unix fundamentals (or equivalent), SMSCOM or SMSCREL
Duration1 day
No. of ParticipantsMax. 8
Modules• Billing interface• Distribution list application• Mail gateway for MT and MO short
messages• Virtual SMS centre• SMPP gateway
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Nokia SMS Centre Release SC5B CD2 SMSCREL
Target GroupPersonnel requiring knowledge of Nokia SMS Centre SC5B CD2 release.
ObjectivesAfter the training, the participant will be able to:• Maintain and administer the latest
release of the Nokia SMS Centre
Prerequisites2G SYSTRA or 3G SYSTRA, SMSSYS, HP Unix fundamentals (or equivalent), SMSCOM
Duration1 day
No. of ParticipantsMax. 8
Modules• New features and enhancements• Review
USSD System USSDSYS
Target GroupPersonnel requiring an overview of USSD.
ObjectivesPlease check for more details on NOLS
Prerequisites2G SYSTRA
Duration1 day
No. of ParticipantsMax. 24
Modules• Introduction to USSD• Network architecture and functionality• Nokia implementation• Redirector application• Service examples• Review
USSD Centre Operation and Maintenance USSDCOM
Target GroupPersonnel operating and maintaining the USSD centre.
ObjectivesPlease check for more details on NOLS
Prerequisites2G SYSTRA, USSDSYS, HP Unix fundamentals
Duration2 days
No. of ParticipantsMax. 8
Modules• USSD centre architecture• USSD centre message handling• USSD centre management• USSD centre documentation• Preparing USSD centre for maintenance• Operating USSD centre• Customising USSD centre
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Multimedia Messaging and Application Gateways
The multimedia messaging and application gateways group comprises network service engineers who are responsible for the administration and operation of the Nokia Mobile Multimedia product solution. Our training solution comprises the following:
Multimedia Messaging System MMSSYS
Target GroupPersonnel requiring an overview of MMS.
ObjectivesAfter the training, the participant will be able to:• Name the basic multimedia messaging
services and characteristics• Name the message routing points of
the cellular network• Name items that are part of Nokia’s
MMS solution
Prerequisites2G SYSTRA or 3G SYSTRA
Duration0.5 day
No. of ParticipantsMax. 24
Modules• Introduction to MMS• Network architecture and functionality• Nokia implementation
• System training gives a general overview of the structure of the messaging service and specifications. These trainings are theory courses.
• Operation and maintenance training is targeted for personnel actually operating and maintaining the Nokia products. The training includes practical excercises.
• Release training gives an update on how to operate and maintain the current version of the Nokia products. The target group is personnel familiar with operating a previous version of the Nokia products. The training includes practical excercises.
3G System Training3G SYSTRA
3 d p. 15
2G System Training2G SYSTRA
5 d p. 12
MultimediaMessaging System
MMSSYS
0.5 d p. 94
E-mail GatewaySystem
EGWSYS
0.5 d p. 95
Terminal GatewaySystem
TGWSYS
0.5 d p. 96
Nokia MMS CentreRelease MC1 CD1
MMSCREL
0.5 d p. 95
Nokia MMS CentreOperation andMaintenance
MMSCOM
2 d p. 95
E-mail GatewayOperation andMaintenance
EGWOM
0.5 d p. 96
Terminal GatewayOperation andMaintenance
TGWOM
0.5 d p. 96
MMSC PlatformAdministration
Multimedia MessagingService Creation
EGW PlatformAdministration
Management
Marketing
Customer Care
TGW PlatformAdministration
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Nokia MMS Centre Operation and Maintenance MMSCOM
Target GroupOperation and maintenance personnel.
ObjectivesAfter the training, the participant will be able to:• Maintain and administer the MMS Centre
Prerequisites2G SYSTRA or 3G SYSTRA, MMSSYS, HP Unix fundamentals
Duration2 days
No. of ParticipantsMax. 8
Modules• MMS Centre architecture• Message handling• MMS Centre management • Preparing for maintenance• Operating MMS Centre• Customising MMS Centre• Subscriber database interface*• Secured IP interfaces*
NotesDuration for MMSC release MC1 is 1.5 days excluding the modules marked with *.
Nokia MMS Centre Release MC1 CD1 MMSCREL
Target GroupMarketing and management personnel, operating personnel.
ObjectivesAfter the training, the participant will be able to:• Maintain and administer the latest
release of the Nokia MMS Centre
Prerequisites2G SYSTRA or 3G SYSTRA, MMSSYS, HP Unix fundamentals, MMSCOM
Duration0.5 day
No. of ParticipantsMax. 8
Modules• MC1 CD1 Release course module• Exercises
E-mail Gateway System EGWSYS
Target GroupPersonnel requiring knowledge about e-mail gateway including functionality, integration with MMSC, and hardware/software environment (sales and marketing, operators, technical support).
ObjectivesAfter the training, the participant will be able to:• Understand basic multimedia
messaging services and characteristics• Understand basic e-mail operations• Understand how EGW is configured at
operator sites• Understand the features of EGW• Understand how EGW interfaces with
the MMSC• Identify the components involved in the
EGW environment
Prerequisites2G SYSTRA or 3G SYSTRA, MMSSYS
Duration0.5 day
No. of ParticipantsMax. 24
Modules• Introduction to MMS and Nokia MMS
Solution• Introduction to EGW• Basic e-mail • Operator configurations• Configuring originating and terminating
applications• EGW architecture
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E-mail Gateway Operation and Maintenance EGWOM
Target GroupEGW administrators and technical support personnel.
ObjectivesAfter the training, the participant will be able to:• Start EGW• Log in and navigate EGW’s user
interface• Maintain EGW subscribers, class of
services, configuration parameters and log files
• Customise the EGW interfaces
Prerequisites2G SYSTRA or 3G SYSTRA, MMSSYS, EGWSYS
Duration0.5 day
No. of ParticipantsMax. 8
Modules• Getting started with EGW• Managing EGW subscribers• Managing class of service plans• Configuring parameters• Changing administrator account settings• Managing log files• Web customisation• Troubleshooting tips
Terminal Gateway System TGWSYS
Target GroupPersonnel requiring knowledge about terminal gateway including functionality, integration with MMSC and hardware/software environment (sales and marketing, operators, technical support).
ObjectivesAfter the training, the participant will be able to:• Understand basic multimedia
messaging services and characteristics• Understand the features of TGW
• Understand how TGW interfaces with the MMSC
• Identify the components involved in the TGW environment
Prerequisites2G SYSTRA or 3G SYSTRA, MMSSYS
Duration0.5 day
No. of ParticipantsMax. 24
Modules• Introduction to MMS and Nokia MMS
Solution• Introduction to TGW• Multimedia messaging• Multimedia messaging services• Integration with MMSC• TGW architecture
Terminal Gateway Operation and Maintenance TGWOM
Target GroupTGW administrators and technical support personnel.
ObjectivesAfter the training, the participant will be able to:• Start TGW• Log in and navigate TGW’s user
interface• Maintain TGW subscribers, class of
services, configuration parameters and log files
• Customise the TGW interfaces
Prerequisites2G SYSTRA or 3G SYSTRA, MMSSYS, TGWSYS
Duration0.5 day
No. of ParticipantsMax. 8
Modules• Getting started with TGW• Managing TGW subscribers• Managing class of service plans• Configuring parameters• Changing administrator account settings• Managing log files• Web customisation• Troubleshooting tips
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Content Services
Connectivity systems enable operators to offer end-to-end messaging and mobile internet solutions. Our products, Nokia Messaging Gateway and Nokia WAP Gateway, provide the means for subscribers to send each other mobile multimedia and e-mail messages, as well as to access information from the internet.
3G System Training3G SYSTRA
3 d p. 15
2G System Training2G SYSTRA
5 d p. 12
Introductionto Nokia Messaging
Gateway 4.1NMGINT
0.5 d p. 98
Introductionto Nokia WAPGateway 4.0
NWGINTe 4.0
0.5 d p. 99
Nokia WAPGateway
Administration
Nokia MessagingGateway
Administration
USSD SystemUSSDSYS
1 d p. 93
Short MessageService System
SMSSYS
0.5 d p. 91
Nokia Proxy ServerOperation
and MaintenancePROXYOM
1 d p. 100
Nokia MessagingGateway 4.1 Operation
and MaintenanceNMGOM 4.1
3 d p. 98
Nokia WAPGateway 4.0 Operation
and MaintenanceNWGOM 4.0
3 d p. 100
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Introduction to NokiaDelivery Server 1.2
DLSINT 1.2
0.5 d p. 101
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Nokia DeliveryServer 1.2 Operation
and MaintenanceDLSOM 1.2
1.5 d p. 101
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NEW!
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NEW!NEW!
Nokia MessagingGateway Release 4.1
NMG REL 4.1
2 d p. 99
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Our training solution comprises the following:• System training gives a general
overview of the structure of the messaging service and specifications. These trainings are theory e-learning solutions.
• Operation and maintenance training is targeted for personnel operating and maintaining the Nokia products. Starting with the new products releases in this autumn, this is a blended training comprising e-learning based theory contents and classroom based practical exercises.
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NEW!Nokia Messaging Gateway 4.1Operation and Maintenance NMGOM 4.1
Target GroupOperation and maintenance personnel.
ObjectivesAfter the training, the participant will be able to:• Operate and maintain Nokia Messaging
Gateway 4.1• Create and configure Nokia Messaging
Gateway 4.1 services
Prerequisites2G SYSTRA, SMSSYS or MMSSYS, NMGINT and Unix Fundamentals, basic HTML knowledge, basic TCP/IP knowledge, general knowledge of mobile networks
Duration3 days
No. of ParticipantsMax. 8
Modules• Managing subscribers• Service provisioning• Service creation• Service sets• System services• Content providers and push initiators• Architecture• Tools• Operating messaging gateway• Alarm handling• Secure Internet connection• NDW interface• Billing
NotesThe e-learning module includes all the theory needed to follow the hands-on training. The classroom training will mainly focus on practical exercises.
This course was formerly named NAMPOM.
Introduction to Nokia Messaging Gateway 4.1 NMGINT
Target GroupPersonnel requiring an overview about the Nokia Messaging Gateway.
ObjectivesAfter the training, the participant will be able to:• List the basic architecture and
functionality of Nokia Messaging Gateway
• Explain the basic services provided by Nokia Messaging Gateway
Prerequisites2G SYSTRA or 3G SYSTRA
Duration0.5 day
No. of ParticipantsMax. 24
Modules• Introduction to Nokia Messaging
Gateway• Messaging Gateway• Optional modules
NotesThis course was formerly named NAMPINTe.
Also release 4.0 available as e-learning course.
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Nokia Messaging GatewayRelease 4.1 NMG REL 4.1
Target GroupOperation and maintenance personnel.
ObjectivesAfter the training, the participant will be able to:• Operate and maintain Nokia Messaging
Gateway 4.1• Create and configure Nokia Messaging
Gateway 4.1 services
PrerequisitesNMGINT, SMSSYS or MMSSYS and Unix Fundamentals, basic HTML knowledge, basic TCP/IP knowledge, general knowledge of mobile networks
Duration2 days
No. of ParticipantsMax. 8
Modules• Managing subscribers• Service provisioning• Service creation• Service sets• System services• Content providers and push initiators• Architecture• Tools• Operating Messaging Gateway• Alarm handling• Secure Internet connection• NDW interface• Billing
NEW!
Introduction to Nokia WAP Gateway 4.0 NWGINTe 4.0
Target GroupPersonnel requiring knowledge on the Nokia WAP Gateway.
ObjectivesAfter the training, the participant will be able to:• Explain the basic functionality of Nokia
WAP Gateway • List the basic and optional features of
Nokia WAP Gateway 4.0
Prerequisites2G SYSTRA or 3G SYSTRA and basic knowledge of WAP Gateway
Duration0.5 day
No. of ParticipantsN/A
Modules• Introduction to Nokia WAP Gateway 4.0• Basic features• Optional features
NotesThis course was formerly named NAWGINTe.
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Nokia WAP Gateway 4.0Operation and Maintenance NWGOM 4.0
Target GroupOperation and maintenance personnel.
ObjectivesAfter the training, the participant will be able to:• Perform daily routines related to
Nokia WAP Gateway maintenance• Use the different tools available for
Nokia WAP Gateway maintenance• Configure parameter values for the
features available• Check the overall status of the system
Prerequisites2G SYSTRA or 3G SYSTRA, NWGINTe 4.0, USSDSYS and/or SMSSYS and GPRS knowledge, Unix fundamentals
Duration3 days
No. of ParticipantsMax. 8
Modules• Overview• Request handling• Operating Nokia WAP Gateway• Logging and statistics• Handling alarms• WAP push• Subscriber identification• Barring and delivery rules• Security• Billing
NotesThis course was formerly named NAWGOM.
Nokia Proxy Server Operation and Maintenance PROXYOM
Target GroupOperation and maintenance personnel of Nokia Proxy Server.
ObjectivesAfter the training, the participant will be able to:• Perform daily/weekly maintenance
procedures
Prerequisites2G SYSTRA or 3G SYSTRA, NWGINTe 4.0
Duration1 day
No. of ParticipantsMax. 8
Modules• Introduction to Nokia Proxy Server• Architecture• Getting started with Nokia Proxy Server• Operating Nokia Proxy Server• Logging and alarms
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Introduction to Nokia Delivery Server 1.2 DLSINT 1.2
Target GroupPersonnel requiring basic information about Delivery Server.
ObjectivesAfter the training, the participant will be able to:• Define the download business aspects• Explain the functionality of Nokia
Delivery Server 1.2• Draw the connections that Nokia
Delivery Server 1.2 has in the network• List at least 6 of the Nokia Delivery
Server features• Explain the main duties of Nokia
Delivery Server 1.2 administrator
Prerequisites2G SYSTRA or 3G SYSTRA
Duration0.5 day
No. of ParticipantsMax. 24
Modules• Download business update• Introduction to Nokia Delivery Server• Platform and architecture• Interfaces• Basic functionality• Optional features• Administration basics• Requirements to handsets• Security issues
NEW!
Nokia Delivery Server 1.2 Operation and Maintenance DLSOM 1.2
Target GroupPersonnel operating frequently with Delivery Server 1.2.
ObjectivesAfter the training, the participant will be able to:• Operate Nokia Delivery Server 1.2 in
normal working conditions• Read and react to the logs of Nokia
Delivery Server 1.2• Explain the roles of Nokia Delivery
Server, Presentation Service and content management module in service creation and management
• Explain how charging and tariffing is managed in Nokia Delivery Server 1.2
• Manage the contents in the CMM using the CMM user Interface
PrerequisitesDLSINT 1.2
Duration1.5 days
No. of ParticipantsMax. 8
Modules• Administration of Nokia Delivery Server• Content management• Download provisioning interface
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Intelligent Network
IN Introduction IN INTRO
Target GroupTechnical and non-technical personnel dealing with Nokia J-release based Intelligent Network solutions.
ObjectivesAfter the training, the participant will be able to:• Explain the three differences between
a non-IN and an IN• List and describe four Nokia IN service
types• List and explain the function of SSP,
SCP, SRP, SMP, SCE, SMI, SMAP• Name the equipment on which SSP,
SCP and SMP are implemented in the Nokia implementation
• List two kinds of propagation• Describe the service creation principle
of IN Tool Kit• Describe the Prepaid concept• Describe the VPN concept• Describe the Localised Services concept.
Prerequisites2G SYSTRA
Duration1 day
No. of ParticipantsMax. 24
Modules• Introduction to Intelligent Network• IN architecture• Service examples
Nokia offers two different IN solutions: mCreate J release and mCreate TC release.
Our training solution for mCreate J release covers training for IN Service Design and Management, as well as for SCN Engineering. For training on IN Platform Administration refer to Hewlett-Packard (www.hp.com/communications/opencall/training/index.html) and contact hanna_hilokoski@hp.com. For training on SRP Platform Administration refer to Compaq and contact marie-france.remy@compaq.com.
For training solution on mCreate TC release refer to Telcordia (www.800teachme.com/cgi-bin/teachme/courses.cgi).
2G System Training2G SYSTRA
5 d p. 12
IN IntroductionIN INTRO
1 d p. 102
IN Tool Kit J4IN TKIT
3 d p. 103
IN ServiceSwitching Point
IN SSP
3 d p. 103
IN Release J4Theory
IN REL J4 TH
3 d p. 104
IN Release J4Practice
IN REL J4 PR
0.5 d p. 104
SCNEngineering
Service Designand Management
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IN Tool Kit J4 IN TKIT
Target GroupService design and management personnel.
ObjectivesAfter the training, the participant will be able to:• Create commercial services with the
IN Tool Kit• Use service creation, provision,
announcements, charging, defaults, service administration, groups, global lists, SSA, subscriber administration, tariff management, and CDR format definition tools
• Modify, withdraw and manage the created services
• Forecast interaction problems and solve poor FDE combinations
Prerequisites2G SYSTRA, IN INTRO
Duration3 days
No. of ParticipantsMax. 6
Modules• Service creation• Tools• Functional definition elements• Overlapping operations• Service examples INAP• Service examples CAMEL
IN Service Switching Point IN SSP
Target GroupTechnical personnel involved in IN related MSC/HLR configuration.
ObjectivesAfter the training, the participant will be able to:• Prepare the switch for connections
to new SCPs• Prepare the switch for new services• Prepare the switch for new IN
subscriptions
Prerequisites2G SYSTRA, IN INTRO, 2G SCNOM
Duration3 days
No. of ParticipantsMax. 8
Modules• Review INAP/CAMEL IN architecture• SSP-SCP connection creation• Basic call state models INAP/CAME• Call related INAP subscription info• Final INAP/CAP operations• Dynamically armed detection points• IN announcements• IN charging modifications• On-line call accounting INAP/CAMEL• CAMEL subscription information• CAMEL – INAP service interworking
control in SSP• IN mobility management state model• Mobility management INAP subscription
info• Service examples
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IN Release J4 Theory IN REL J4 TH
Target GroupTechnical personnel who are dealing with IN and familiar with J3.
ObjectivesAfter the training, the participant will be able to:• Describe the changes in the network
architecture between J3 and J4• Describe CAMEL phase 2 implementation
in J4 (M10)• Describe the changes in supported
services between J3 and J4• Describe the CAMEL prepaid in J4
Prerequisites2G SYSTRA, IN SSP, IN TKIT
Duration3 days
No. of ParticipantsMax. 24
Modules• J3 to J4 network architecture changes• CAMEL M10/J4• CAMEL prepaid• J3 to J4 prepaid changes
IN Release J4 Practice IN REL J4 PR
Target GroupService design and management personnel with IN Tool Kit J3 experience. NOTE: Only for people with practical service creation experience. (As an alternative: This service example will be included in IN TKIT J4.)
ObjectivesAfter the training, the participant will be able to:• Use service creation, defaults,
service administration, subscriber administration, provision, and announcement tools for creating a CAMEL prepaid service
• Provision CAMEL subscription information to a subscriber in HLR
Prerequisites2G SYSTRA, IN INTRO, IN TKIT, IN REL J4 TH, familiarity with MML commands
Duration0.5 day
No. of ParticipantsMax. 6
Modules• Service examples CAMEL
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3G System Training3G SYSTRA
3 d p. 15
2G System Training2G SYSTRA
5 d p. 12
iGMLC SystemiGMLCSYS
0.5 d p. 105
iGMLC/SMLC SystemiGMLC/SMLCSYS
1 d p. 106
iGMLC PrivacyManager System
iGMLCPMSYS
0.5 d p. 107
SMLC Operationand Maintenance
SMLCOM
0.5 d p. 107
iGMLC LCSClient Interface
iGMLCCLI
1 d p. 106
iGMLC Operationand Maintenance
iGMLCOM
1 d p. 106
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SMLC Radio NetworkData for 3G Networks
3G SMLCRNW
0.5 d p. 108
NEW!
SMLC Radio NetworkData for 2G Networks
2G SMLCRNW
0.5 d p. 108
NEW!iGMLC Privacy
Manager Operationand Maintenance
iGMLCPMOM
1 d p. 107
NEW!
Location Based Services
iGMLC System iGMLCSYS
Target GroupPersonnel working with location based services.
ObjectivesAfter the training, the participant will be able to:• Provide a basic understanding of iGMLC
Prerequisites2G SYSTRA or 3G SYSTRA
Duration0.5 day
No. of ParticipantsMax. 24
Modules• Introduction to iGMLC• iGMLC architecture• iGMLC processing• iGMLC graphical user interface
Our training solution comprises the following:• System training gives a general
overview of the structure of the messaging service and specifications. These trainings are theory courses.
• Operation and maintenance training is targeted for personnel actually operating and maintaining the Nokia products. The trainings include practical excercises.
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iGMLC Operation and Maintenance iGMLCOM
Target GroupField engineers working with location based services.
ObjectivesAfter the training, the participant will be able to:• Operate, maintain and troubleshoot
iGMLC
Prerequisites2G SYSTRA or 3G SYSTRA, iGMLCSYS or iGMLC/SMLCSYS
Duration1 day
No. of ParticipantsMax. 8
Modules• Getting started with iGMLC • Configuration management in iGMLC• Logging and billing management in
iGMLC• LCS client management in iGMLC• Fault management in iGMLC• Report management in iGMLC• General operations in iGMLC• Troubleshooting in iGMLC
iGMLC/SMLC System iGMLC/SMLCSYS
Target GroupPersonnel working with location based services.
ObjectivesAfter the training, the participant will be able to:• Provide a basic understanding of iGMLC
and SMLC
Prerequisites2G SYSTRA or 3G SYSTRA
Duration1 day
No. of ParticipantsMax. 24
Modules• Introduction to iGMLC• iGMLC architecture• iGMLC processing• iGMLC graphical user interface• Introduction to SMLC• SMLC architecture• SMLC graphical user interface
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iGMLC LCS Client Interface iGMLCCLI
Target GroupField engineers or application developers working with location based services.
ObjectivesAfter the training, the participant will be able to:• Discuss and understand the interface
between iGMLC and LCS client applications
Prerequisites2G SYSTRA or 3G SYSTRA, iGMLCSYS or iGMLC/SMLCSYS
Duration1 day
No. of ParticipantsMax. 8
Modules• iGMLC LCS client interface introduction• Understanding iGMLC LCS client API 1• Understanding iGMLC LCS client API 2• Understanding iGMLC LCS client API 3• Working with a sample client for iGMLC• iGMLC secure sockets layer connection
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SMLC Operation and Maintenance SMLCOM
Target GroupField engineers working with location based services.
ObjectivesAfter the training, the participant will be able to:• Operate, maintain and troubleshoot
SMLC
Prerequisites2G SYSTRA or 3G SYSTRA, iGMLC/SMLCSYS
Duration0.5 day
No. of ParticipantsMax. 8
Modules• Getting started with SMLC• Configuration files in SMLC• Logging management in SMLC• Fault management in SMLC• General operations in SMLC• Troubleshooting in SMLC
iGMLC Privacy Manager System iGMLCPMSYS
Target GroupPersonnel working with location based services.
ObjectivesAfter the training, the participant will be able to:• Provide a basic understanding of iGMLC
Privacy Manager.
Prerequisites2G SYSTRA or 3G SYSTRA
Duration0.5 day
No. of ParticipantsMax. 24
Modules• iGMLC Privacy Manager architecture• iGMLC Privacy Manager processing• iGMLC Privacy Manager graphical user
interface
iGMLC Privacy Manager Operation and Maintenance iGMLCPMOM
Target GroupField engineers working with location based services.
ObjectivesAfter the training, the participant will be able to:• Operate, maintain and troubleshoot
iGMLC Privacy Manager
Prerequisites2G SYSTRA or 3G SYSTRA, iGMLCSYS or iGMLC/SMLCSYS
Duration1 day
No. of ParticipantsMax. 8
Modules• iGMLC Privacy Manager configuration
management• iGMLC Privacy Manager operator
provisioning• iGMLC Privacy Manager subscriber
provisioning• iGMLC Privacy Manager fault
management• iGMLC Privacy Manager logging and
billing management• iGMLC Privacy Manager database
management• iGMLC Privacy Manager troubleshooting
NEW!
NEW!
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SMLC Radio Network Data for 3G Networks 3G SMLCRNW
Target GroupField engineers working with location based services.
ObjectivesAfter the training, the participant will be able to:• Create 3G radio network data file and
update the SMLC database
Prerequisites3G SYSTRA, iGMLC/SMLCSYS
Duration0.5 day
No. of ParticipantsMax. 8
Modules• Configuring the SMLC 3G algorithms• Radio network data in 3G networks• Updating the SMLC database in
3G networks • NetImport in 3G networks • Understanding the SMLC database
NEW!
SMLC Radio Network Data for 2G Networks 2G SMLCRNW
Target GroupField engineers working with location based services.
ObjectivesAfter the training, the participant will be able to:• Create 2G radio network data file,
timing advance statistical data files and update the SMLC database
Prerequisites2G SYSTRA, iGMLC/SMLCSYS
Duration0.5 day
No. of ParticipantsMax. 8
Modules• Configuring the SMLC 2G algorithms• Radio network data in 2G networks• Statistical data in 2G networks• Updating the SMLC database in
2G networks • NetImport in 2G networks • Understanding the SMLC database
NEW!
Valu
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Subscriber Management
Introduction to Nokia Profi le Server NAPINT
Target GroupPersonnel requiring an overview about Nokia Profile Server.
ObjectivesAfter the training, the participant will be able to:• Explain how the Profile Server works • List the system features • Explain how Profile Server supports
MMS services • Explain how subscribers use their
MMS profiles
Prerequisites2G SYSTRA, TCP/IP knowledge, basic knowledge on Value Added Services like WAP and MMS
Duration0.5 day
No. of ParticipantsMax. 24
Modules• Introduction to Profile Server • Fundamentals• Functionality• Documentation
Nokia Profi le Server Operation and Maintenance NAPOM
Target GroupOperation and maintenance personnel.
ObjectivesAfter the training, the participant will be able to:• Operate and maintain Nokia Profile
Server 2.0
Prerequisites2G SYSTRA, NAPINT, Oracle DBA, Solaris Admin, Unix fundamentals
Duration1.5 days
No. of ParticipantsMax. 8
Modules• Introduction • Architecture • Operating Profile Server • Profiling and grouping • Creating MMS profiles • Data provisioning • SAIF • Alarms • Maintenance and troubleshooting
Nokia Profile Server enables operators and subscribers to manage as well as personalise mobile services such as Multimedia Messaging. Operators can easily manage service packaging and access control of their ever-growing non-voice mobile service offering all from a single place.
As Multimedia Messaging is entering the market, Profile Server gives mobile terminal users greater control and flexibility in deciding how they want to send and receive MMS (Multimedia Messaging Services) messages through modification of their MMS profile.
Our training solution comprises the following:• System training gives a general
overview of the structure of the messaging service and specifications. These trainings are theory courses.
• Operation and maintenance training is targeted for personnel actually operating and maintaining the Nokia products. The trainings include practical exercises.
3G System Training3G SYSTRA
3 d p. 15
2G System Training2G SYSTRA
5 d p. 12
Introduction toNokia Profile Server
NAPINT
0.5 d p. 109
Nokia ProfileServer Operationand Maintenance
NAPOM
1.5 d p. 109
Fundamentalsof the Unix System
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Value Added Operation Support Systems
The Value Added Operation Support Systems (OSS) group comprises network engineers who are responsible for the service availability of the value added systems. As there are many different possible combinations of products in the VAS subsystem, the training available depends on the particular products supplied by Nokia.
3G Introduction3G INTe
0.5 d p. 14
3G System Training3G SYSTRA
3 d p. 15
ATM inUMTS Networks
3G ATM
1 d p. 15
2G System Training2G SYSTRA
5 d p. 12
Operation SupportSystem Platform
OSSPLAT
2 d p. 23
Introductionto Service Quality
Monitor (SQM)SQMINT
1 d p. 111
Introductionto Network Data
WarehouseNDWINT
1 d p. 112
Nokia ServiceQuality Manager
DeveloperSQMDEV
1 d p. 111
ProfessionalIntroduction
to SQL
NOCSurveillance
NetworkOptimisers
NOCReporting
NetworkOptimisers
NOCReporting
Network DataWarehouse Report
Creation andDistribution
NDWRCD4 d p. 113
AdministratingNokia Service
Quality ManagerSQMADM
1.5 d p. 111
Network DataWarehouse
AdministrationNDWADM
2 d p. 113
ConfiguringNokia Service
Quality Managerfor SQM Packages
SQMCONF1.5 d p. 112
OSS PlatformAdministration
OSS PlatformAdministration
Fundamentalsof the Unix System
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Introduction to Service Quality Monitor (SQM) SQMINT
Target GroupPersonnel who want an overview of service management as a concept and an overview of Nokia Service Quality Manager.
ObjectivesAfter the training, the participant will be able to:• Understand TMF and TMN (TOM)• Define problem classes, service classes,
rules and services• Navigate through SQM monitoring tools• Navigate through SQM map tools
Prerequisites2G SYSTRA or 3G SYSTRA, OSSPLAT
Duration1 day
No. of ParticipantsMax. 8
Modules• Overview of service management• Rule package structure• Applications and functionalities• Map and map applications
Nokia Service Quality Manager Developer SQMDEV
Target GroupPersonnel who want to develop rules using the Nokia Service Quality Manager product.
ObjectivesAfter the training, the participant will be able to:• Use SQM event simulator• Develop rules using SQM syntax• Trigger rules with events• Debug SQM rules
Prerequisites2G SYSTRA or 3G SYSTRA, OSSPLAT, SQMINT
Duration1 day
No. of ParticipantsMax. 8
Modules• Introduction to Nokia SQM rules• Implementing of a real life example• Testing with data collector simulators• Troubleshooting/Debugging in SQM• Creation of monitoring packages
Administrating Nokia Service Quality Manager SQMADM
Target GroupPersonnel who want to administrate the Nokia Service Quality Manager product.
ObjectivesAfter the training, the participant will be able to:• Draw the system architecture of
Nokia Service Quality Manager• Name and identify the Nokia SQM
processes and configuration files• Administrate the collectors• Define permissions for users• Start up and shut down processes
Prerequisites2G SYSTRA or 3G SYSTRA, OSSPLAT, SQMINT, basic knowledge of Unix, basic knowledge of SQL and Oracle
Duration1.5 days
No. of ParticipantsMax. 8
Modules• SQM hardware and software• SQM software environment• System maintenance/handling
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Confi guring Nokia Service Quality Manager for SQM Packages SQMCONF
Target GroupPersonnel who want to configure Nokia Service Quality Manager packages using the Nokia SQM product.
ObjectivesAfter the training, the participant will be able to:• Configure collector files using various
steps• Create service instances according to
the packages
Prerequisites2G SYSTRA or 3G SYSTRA, OSSPLAT, SQMINT, SQMADM
Duration1.5 days
No. of ParticipantsMax. 8
Modules• Introduction to rule packages• Rule package configuration
Introduction to Network Data Warehouse NDWINT
Target GroupPersonnel in the customer interface and all who want to understand the basic functionality of the Nokia NDW.
ObjectivesAfter the training, the participant will be able to:• Point out the position of the NDW
product within the Nokia NMS product range
• List and describe at least 3 major benefits that NDW can offer a telecommunications operator
• Sketch and describe the NDW data gathering architecture
• Sketch and justify the reporting hierarchy used in NDW
• Sketch and describe the NDW’s information distribution architecture
Prerequisites2G SYSTRA or 3G SYSTRA, OSSPLAT
Duration1 day
No. of ParticipantsMax. 8
Modules• Operator processes• Product overview• Report types• Architecture• Technical information
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Network Data Warehouse Administration NDWADM
Target GroupOSS administration personnel.
ObjectivesAfter the training, the participant will be able to:• Run the NDW system effectively
Prerequisites2G SYSTRA or 3G SYSTRA, OSSPLAT, NDWINT
Duration2 days
No. of ParticipantsMax. 8
Modules• NDW Unix platform • NDW Unix system availability • NDW Unix system maintenance • NDW Unix system security • NDW Unix file system and backup• NDW Windows platform • NDW Windows system availability • NDW Windows system maintenance • NDW Windows system security • NDW Windows system development • NDW Windows system tuning
Network Data Warehouse Report Creation and Distribution NDWRCD
Target GroupAll personnel in the customer interface and all who want to understand the basic functionality of the Nokia NDW and who need PM reporting as a tool in their daily work.
ObjectivesAfter the training, the participant will be able to:• List three report types in NDW and
tell the difference within them • Sketch and justify the reporting
hierarchy used in NDW• Sketch and describe the NDW’s
information distribution architecture• Create PCPost reports by given
requirement • Distribute the PCPost reports to a (new)
user group • Create on-demand reports using the
tools ODR and ODB • Analyse and modify forecasts on
network performance • Add a new user and new user group
for NDW information distribution
Prerequisites2G SYSTRA or 3G SYSTRA, OSSPLAT, NDWINT
Duration4 days
No. of ParticipantsMax. 8
Modules• Measurement post processing (PCPost)• Report manager• Load forecaster• On-demand reporting• KPI browser• Report builder
Valu
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Practical Training Arrangements
Global expertise combined with local resources
Help with practical arrangements and registration
Course invitation
Nokia provides competence
development solutions through a
global network of Training Centres.
Training is held in modern classrooms
that are fully equipped for offering
high-quality instruction and practical
hands-on exercises.
The training equipment covers the entire
Nokia product range, from individual
terminals to complete networks.
Training can also be arranged in the
customer premises as long as appropriate
equipment is available.
By combining local expertise with global
Nokia resources, our local Training
Centres are committed to meeting your
competence development needs.
In addition, we also work with relevant
third parties such as Hewlett-Packard
and Oracle to offer a complete training
solution in a single package.
Nokia makes it easy to take advantage
of any of our competence development
products. We have dedicated personnel
to handle your needs and requests from
the moment you order the service.
Travel information will be provided, as
well as help with practical arrangements,
and special requests are always taken into
account. Further information about Nokia
Competence Development Services is
available from any Nokia Training Centre,
or your local Nokia representative. If you
need help with travel arrangements,
please contact to your local Training
Services Coordinator.
To schedule a Nokia Training Centre
programme or register for a specific
course, please contact your local Nokia
representative who will assist you with
your request. Many of our programmes
are extremely popular, so we advise
you to make your reservation well in
advance. To ensure that you have a place,
plan to register at least 30 days before
the course begins.
After the course confirmation, Training
Services Coordinator will send an
invitation to the participant at least
two weeks before the course begins.
If you cannot participate in a course you
are already registered for, please inform
us as soon as possible. If a course seat
is cancelled less than the contractual days
prior to its start, a full training fee will be
charged.
Nokia reserves the right to cancel an
Open Course if the minimum number of
participants is not registered. A written
announcement of the cancellation will be
sent to you at least 14 days before the
course begins. Nokia will make every
effort to place you in another course at
your convenience.
Cancellation policy
115
Nokia Training Centres – to provide local competence development services
Along with its solutions for competence
development, Nokia Customer Training
offers a comprehensive range of
support services to help network
providers differentiate in their business
environment. This support covers the
entire process of planning, building and
deploying a network. From site
assessment and network planning to
rollout services and operations support,
our complete portfolio covers everything
needed to get networks up and running.
Once the network is deployed, Nokia
Customer Training offers advanced care
services and management solutions to
keep it operating.
Nokia Training Centres are located
throughout the world. Contact
information can be found from next
double page. For more information
how to get to your Training Centre,
please visit NOLS (www.online.nokia.com
– Training, Info Point).
116
Milan
Warsaw
Düsseldorf
Huntingdon
Espoo
Dallas
Rio de Janeiro
Brussels
Paris
Nokia Training Centres
EUROPE
Finland, Baltic Countries, RussiaEmail: cust_tra.fin@nokia.com
Denmark, Sweden, NorwayEmail: cust_tra.scand@nokia.com
Poland, Ukraine, Czech Republic, Slovakia, Hungary, Bulgaria, Moldavia, Romania and SloveniaEmail: cust_tra.hung@nokia.com
Training Centre EspooKutojantie 2 N, P.O. Box 361FIN-02630 EspooFinlandTel. +358 7180 08000Fax. +358 7180 20235
France and Northern AfricaEmail: cust_tra.france@nokia.com
Belgium, the NetherlandsEmail: cust_tra.ben@nokia.com
Training Centre Paris97, Avenue de Verdun F-93230 RomainvilleFranceTel. +33 1 49 15 16 64Fax. +33 1 49 15 15 33
Germany, Austria, Luxembourg, Switzerland, LiechtensteinEmail: cust_tra.ce@nokia.com
Training Centre DüsseldorfHeltorfer Strasse 20D-40472 DüsseldorfGermanyTel. +49 211 94 12 42 60Fax. +49 211 94 12 42 09
Italy, Greece, Portugal, Spain, Turkey and Middle EastEmail: cust_tra.italy@nokia.com
Training Centre MilanCentro Direzionale LombardoBuilding B2Via Roma, 10820060 Cassina de’PecchiMilanItalyTel. +39 02 95 255 5602Fax. +39 02 95 255 5962
United Kingdom, Ireland and South AfricaEmail: cust_tra.uk@nokia.com
Training Centre HuntingdonThe ForumLancaster WayErmine Business ParkHuntingdonCambridgeshirePE29 6YJUnited KingdomTel. +44 1480 444242Fax. +44 1480 444385
117
Sydney
Bangkok
New Delhi
Fuzhou
Shanghai
Tokyo
Beijing
Hong Kong
ASIA
ChinaEmail: cust_tra.china@nokia.com
Training Centre BeijingNo. 11 He Ping Li Dong JieBeijing, 100013People’s Republic of ChinaTel. +86 10 6539 2828Fax. +86 10 8422 7018
Training Centre Shanghai6F, Shanghai Bund CenterNo. 222 YanAn Road EastShanghai, 200002People’s Republic of ChinaTel. +86 21 63350500Fax. +86 21 63350122
Hong Kong S.A.R.Email: cust_tra.hkg@nokia.com
Australia, Fiji, New Zealand, Papua New GuineaEmail: cust_tra.aus@nokia.com
Training Centre SydneyNokia House19 Harris StreetPyrmont NSW 2009SydneyAustraliaTel. +61 294299669Fax. +61 294299769
Thailand, Cambodia, Indonesia, Laos, Myanmar, Singapore, Sri Lanka, VietnamEmail: cust_tra.sing@nokia.com
PhilippinesEmail: cust_tra.phil@nokia.com
MalaysiaEmail: cust_tra.kl@nokia.com
India Email: cust_tra.india@nokia.com
BangkokEmail: cust_tra.bkk@nokia.com
Training Centre Bangkok108 Bangkok Thai Tower (9th Floor)Rangnam Road,Rajthevi, Bangkok 10400ThailandTel. +66 2 642 7020Fax. +662 642 7197
JapanEmail: cust_tra.japan@nokia.com
Training Centre YRPYRP 3 Bankan 4F7-1 HikarinookaYokosuka-shi, Kanagawa 239-0847JapanTel. +81 468 476495Fax. +81 468 47 6154
AMERICAS
USA and CanadaEmail: cust_tra.usa@nokia.com
Training Centre DallasNokia House6000 Connection DriveIrving, Texas 75039USATel. +1 972 894 5620Fax. +1 972 894 5990
Latin AmericaEmail: training.latinamerica@nokia.com
Training Centre Rio de JaneiroAv. das Americas500 BL 19, Barra da TijucaRio de Janeiro – CEP 22640-100BrazilTel. +55 21 2483 9800Fax. +55 21 2491 8069
Training Centres
Training Facilities
118
Index
Course Page2G METCOM 272G NOCCM 752G NOCSUR 722G NOCSUR EXP 722G PCNTSH 592G QoS 602G SCNOM 412G SGSNOM 552G SMLCRNW 1082G SYSTRA 122G ULTCOM 272G ULTSYSe 263G ATM 153G INTe 143G METCOM 293G NOC DELTA 803G NOCCM 753G NOCCM EXP 763G NOCSUR 733G NOCSUR EXP 733G PCNMAC 593G PCNTSH 603G QoS 603G RANESS 383G RANITG 393G RANMAC 393G RANTSH 393G RDIM 863G REL 4 MGWARCe 443G REL 4 MSSARCe 453G REL 4 SCNe 443G REL 4 SCNPL 903G REL 4 SERe 453G RPFUN 863G RPLS1 883G RPLS2 883G SCN DELTA 423G SCNMAC 493G SCNMAC DELTA 493G SCNOM 423G SGSNOM 553G SMLCRNW 1083G SYSTRA 153G TPL 893G ULTCOM 29AXCOM 29BSS REL S10.5 PR 36BSS REL S10.5 The 36BSSCTM 27BSSESS 35BSSITG 35BSSOSS INT 84BSSPAR 84BSSPROD 83BSSSIG 37BSSTSH 37
BTSCOM 26CG4 RELe 63CGOM 63CNSEC 18DLSINT 1.2 101DLSOM 1.2 101EDGESYSe 13EGWOM 96EGWSYS 95EMFe 16EOTDSYS 15EtE QoS 61EXPLAIN 83FLEXPLATe 24GGN3 RELe 58GGSNOM 56GPRS REL 2e 56GPRSCPL 85GPRSOVe 13GPRSRPL 85GPRSRST 78GPRSSIG 58GPRSSYS 14HSCSD 51iGMLC/SMLCSYS 106iGMLCCLI 106iGMLCOM 106iGMLCPMOM 107iGMLCPMSYS 107iGMLCSYS 105IN INTRO 102IN REL J4 PR 104IN REL J4 TH 104IN SSP 103IN TKIT 103INFRA ARC 66INFRA DEV 66INFRA ESS 64INFRA IO 65INFRA PRI 65IPCORE 54IPMMSYSe 16IPSO PLAT 24LIGOM 56MGWCC 51MGWCOM 46MGWTSH 47MMSCOM 95MMSCREL 95MMSSYS 94MNSEC 18NAPINT 109NAPOM 109NCCINT 64NDWADM 113NDWINT 112NDWRCD 113NETPLAN RNW 89NETPLAN WCDMA 90NMG REL 4.1 99NMGINT 98NMGOM 4.1 98
NOCPM 78Nokia PLAT CBT 21NSSCC 50NSSCOM 46NSSREC 47NSSREL M11 PR 43NSSREL M11 The 43NSSROU 48NSSSIG 48NSSTSH 47NWGINTe 4.0 99NWGOM 4.0 100OSSADM REL 3 68OSSADM1 68OSSADM2 69OSSBUREC 69OSSITG 70OSSPLAT 23OSSSEC 19OSSUSER REL 3(e) 23PCN PM 61PROXYOM 100PS CN PM WS 79RAN PM WS 79RANOP 85RANOSS INT 87RANPROD 87RFLEXH 30RFLEXH and RMETRO 30RNC 1.5 ARCe 37RNC 2.0 ARCe 38SCN CC M12 50SG2 RELe 57SG3 RELe 57SGN2 RELe 57SMLCOM 107SMSCASE 92SMSCOM 92SMSCOPT 92SMSCREL 93SMSSYS 91SNMPITK 70SQMADM 111SQMCONF 112SQMDEV 111SQMINT 111SWPLAT ADM 22SWPLAT ESS 22TGWOM 96TGWSYS 96TR IAC CityLink 31TR IAC I 31TR OM CityLink 31TR OM NEW NMS 33TR OM NL29x 33TRAFFICA Z3.1 52TRAFFICA Z3.1 ADM 52TriULTCOM CBT 28ULTCTM 28UndGSMe 12USSDCOM 93USSDSYS 93
119
Welcome to Nokia Training
NOKIA CORPORATIONNokia Networks
P.O. Box 300FIN-00045 NOKIA GROUP, Finland
Phone: +358 (0) 7180 08000www.nokia.com
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