GRADY MEMORIAL HOSPITAL ER VISITOBSERVATIONS

SECURITY THREAT - METAL DETECTOR EVASION

PROCESS OF ADMITTANCE

WAITING Child Care

NURSE

INFO SECURITY

OBSERVATION OF CHECK-IN: LOUD AND COMMUNICATION DIFFICULT

WAITING Child Care

NURSE

INFO SECURITY

N

N

N

N

N N

PROCESS OF ADMITTANCE

WAITING Child Care

NURSE

INFO SECURITY

Bottle Neck

TRIAGE AREA – LACK OF ORGANIZATION

Exam Rooms Exam

Rooms

Waiting 2

Waiting 1

Medical equipment, trash cans, and supply cartsl

TRIAGE AREA – POINTS OF CONCERN

Exam Rooms Exam

Rooms

Waiting 2

Waiting 1

File sorting

Patient history overheard

TRIAGE: WAITING 2

GENERAL LAYOUT (ROUGHLY)

Ambulance Reception

TriageCDU

Trauma

RED ZONE OBSERVATIONS: LIMITED HAND SANITIZERS

RED ZONE OBSERVATIONS: NURSING DESK/STATION

RED ZONE OBSERVATIONS: TRACKING BOARD

BLUE ZONE OBSERVATIONS: CONTINUITY

ER RECEPTION BAY OBSERVATIONS

TRAUMA CENTER OBSERVATIONS: LIGHTING

TRAUMA CENTER OBSERVATIONS: NURSING UNIT

TRAUMA CENTER OBSERVATIONS: ROOMS

CARE MANAGEMENT UNIT

BIGGEST IMPRESSIONS: STATION ORGANIZATION = SHORTER LENGTH OF STAY?

BIGGEST IMPRESSIONS: DOES BETTER LIGHTING = BETTER ORGANIZATION?

Flash used => low light