Future Shock - Labor Force Displacement: Knowledge workers, automation, Internet of Things, AIs, self service kiosks and robots

Prepared for the IPMARob EbyEnterprise Infrastructure and Technology ArchitectEnterprise Architecture Office SupervisorLabor and IndustriesMay, 2016

Past Industrial Revolution: People were

cheap, technology was expensive and scarce

Past Communications technology was

expensive and primitive. Special skills and training were required

Post Industrial: People are expensive, technology is cheap and abundant

Present

Communications technology is cheap, disposable. Easy to use and purchase

Present

Globalization: Where technology, world labor and business collide. ‘The Fourth Industrial Revolution’

Future

Knowledge workers with multiple skill sets combined with high tech tools

Future

High tech materials, technology that didn’t exist just a few years ago

Future

Factors Businesses competing with other

businesses, lowest cost possible Globalism - not a level playing field for

the worker – fierce competition Automation, Artificial Intelligence (AI),

Self service kiosks, ‘Internet of Things’ and …

Robots!!!

Factors Worker displacement via technology Communications technology is shrinking

the world – ‘tech without borders’ New industries that haven’t been

created or in infancy using new technology

GeoCommunications

Factors Staff to have a combination of multiple

skillsets and knowledge A Developer with robotics engineering

classes, CAD design background with a science degree

A Business Analyst with accounting principles, global trade background with a degree in Organizational Leadership

Education and Learning

Factors Technologies and trends will

integrate/blend into society. Normalization will occur

New jobs will be created but what’s the replacement ratio?? 1:1, 1:20, 1:100??

What are the uncharted factors? opportunities …

Future Society

What to do? Research latest business and

technology trends – creative and emotion jobs are hard to automate

Staff from a ‘traditional worker’ to a ‘knowledge worker’ role with multiple skillsets and disciplines

Upgrade or obtain new knowledge and skills. Look for the ‘competitive edge’

Nikola Tesla

What to do? Get out, walk around. Watch what

others are doing Networking is still important Make a plan… Then do it!!! Take that CAD design,

Organizational Leadership, business process or robotics engineering class!!!

Thank You!

Contact: robert.eby@lni.wa.gov