Post on 26-Dec-2015
Future Leaders Project
Report back to:
Assessment Centre Study Group
Thursday, February 28, 2002
By Kas Koekemoer
“In Partnership with our Clients”
Definition of a Future Leader Someone who possesses enough:
Estrogen to build a network of relationships
+
Testosterone to kick butt for implementation
+
Finesse to fake the rest!!
“In Partnership with our Clients”
Outline Project Defining the Future Leader Defining the Competencies Building the Simulation Results Lessons Learned The next steps Questions ?
“In Partnership with our Clients”
Project TeamLong list of volunteers… Shelagh Goodwin NaspersKas Koekemoer CMSWillie Marais Old Mutual
Chrisna Visser Telkom
Proj
ect
“In Partnership with our Clients”
Work Flow
2000 2001 2002
Literature Design Trial Trial Trial
Study Simulation 1+2 3 4
Proj
ect
“In Partnership with our Clients”
Defining the Future Leader Pre- and Post nineties: Business models Paradigm Shifts Future Scenarios
Free Choice enterprise E-World Business Global Capability Network African Ubuntu Form
Changing business values and behaviors
Defin
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“In Partnership with our Clients”
Business Model
Pre-Nineties
Organizational
Post-Nineties
Transitional
Growth-driven Performance- and Profit-driven
Input measurement (hours worked)
Output measurement (value added)
Driven by need for belonging and security
Share ownership
Huge corporate office block with office hours
Virtual office with personal schedule
Defin
ing
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“In Partnership with our Clients”
Business Model (cont.)
Pre-Nineties
Organizational
Post-Nineties
Transitional
Functional power-based organization with internal focus
Multifunctional-based organization with external focus
High employee loyalty Begin to define and exercise choice to create the future
Cash & cheque transactions
Electronic transfer of money
Defin
ing
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“In Partnership with our Clients”
Paradigm ShiftsGet a career
Fit in
Life-long career
Family values
Company loyalty
National economic focus
Get a life
Be unique, be yourself
Sell skills to best buyer
Egocentric values
Loyal to self or profession
Global interlinked economic focus
Defin
ing
the
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“In Partnership with our Clients”
Paradigm Shifts (cont.)Clear organizational
boundaries
For the good of the company
All things to all clients
Company owns all assets
Nationalization
Fuzzy or virtual organizational boundaries
Self realization and fulfillment
Focused
Workers own intellectual assets
Globalization and Tribalization
Defin
ing
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eade
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“In Partnership with our Clients”
Future Scenarios
Free Choice Enterprise I own my knowledge Driver – Need for meaning and purpose Selfish & egocentric Personal ownership of time and intellectual
resources and property Eccentric and innovative Ranges from high profit to costly R&D cost
Defin
ing
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“In Partnership with our Clients”
Future Scenarios (cont.)
Free Choice Enterprise (cont.) Governance rests with the buyer Individualistic philosophy Choice rests with the employee Real-time delivery of services and products Brain-based competition
Defin
ing
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“In Partnership with our Clients”
Future Scenarios (cont.)E-World Business
I share my knowledge Driver – Technological innovation & access
to information and processing power Response and shared contribution driven Technical innovation Builds electronic networks Redefines the meaning of personal
relationships
Defin
ing
the
Futu
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eade
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“In Partnership with our Clients”
Future Scenarios (cont.)
E-World Business (cont.)Governance rests with central E-
sourceIndividualistic philosophyVirtual employmentTime is auctionedData-based competitiveness
Defin
ing
the
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eade
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“In Partnership with our Clients”
Future Scenarios (cont.)
Global Capability NetworkWe sell knowledgeDriver - CapabilityRelationship of interdependence with
other suppliers in a shared value chain
Only the end-user sees the clientGovernance is shared by partners
Defin
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“In Partnership with our Clients”
Future Scenarios (cont.)
Global Capability Network (cont.)Cooperative and competitive
philosophyLow employmentLocal, small niche players growReal-time deliveryLeveraged capability-based
competitiveness
Defin
ing
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“In Partnership with our Clients”
Future Scenarios (cont.)
African Ubuntu Form We own our knowledge Driver - Respect and personal value Paternalistic & employee serving Employee ownership Consultative Community-centric Group-, not individual driven
Defin
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“In Partnership with our Clients”
Type of BusinessTYPE ON-SITE
CONTINUOUS MEDIUM & LARGE
ON-SITE CONTINUOUS SMALL
VIRTUAL CAPABILITY NETWORKING
EXAMPLES Sasol
Mosgass
Iscor
Telkom
Mines
Garage
Boutiques
Franchisee
Spar
Retail outlets
Financial Brokers
Call Centres
C/Cards
Sales Reps
Telkom
Consultancies
Entrepreneurs
Dealers
Jurassic Park
LEADER-ROLE
High Performance Leadership
Entrepreneurial
“Shop Keeper”
Team Leader
Entrepreneurial Broker
LOCATION OF STAFF
On-Site On-Site Virtual Virtual
Defin
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“In Partnership with our Clients”
The Virtual LeaderRoles and their Competencies
Competency1. Relationship Builder
2. Opportunism
3. Facilitate Implementation
4. Business acumen
5. Negotiator
6. Assertiveness
RoleNetworker
Entrepreneur
Deal Maker
Manager of contracts
Defin
ing
the
Com
pete
ncie
s
“In Partnership with our Clients”
Levels of Assessment
Build
ing
the
Sim
ulat
ion
5 Develop new industry models
BUILD CAPACITY
4 LEVERAGE same type capabilities
Develop new (internal) business models
3 Develop CONTINUOUS business success
2 Retains CURRENT level of performance
1 Destroys value
DETRACTS from adding value
“In Partnership with our Clients”
Sample of a competency… Opportunism
5 Creates opportunities by formulating new paradigms of business
Builds the capacity of individuals to innovate
Sees non-obvious opportunities for developing the industry – focuses beyond own organisation
Uses opportunities that lead to long-term, sustainable innovation and growth within the industry.
4 Creates opportunities by bringing seemingly different concepts together
Uses innovation to create new business opportunities
Converts potential threats to the business into opportunities
3 Takes opportunities to expand current business beyond the framework of the existing business plan
Actively scans the environment for new business opportunities
2 Responds to opportunities that fall within the framework of the existing business plan
Responds to opportunities that are identified by superiors
1 Refuses or ignores opportunities that are presented
Avoids situations which might require change
Uses delaying tactics (e.g. over-analysing) to avoid taking risks with new opportunities
Build
ing
the
Sim
ulat
ion
“In Partnership with our Clients”
Building the SimulationCriteria for simulation
Something new High tech – paper free Participate from your office
The network of small enterprisesThe Electronic Interactive mailingThe Telephonic Business opportunity
exploration
Build
ing
the
Sim
ulat
ion
“In Partnership with our Clients”
The Network
Build
ing
the
Sim
ulat
ion
Home Industry
Nursery Butcher
Bakery
Deli
Mini Super market
Florist
Steak House
Liquor Store
Control Hub
Administrator:
1. E-mails – Business Problems and opportunities
2. Banker/Client – Opportunity Exploration
3. Observers score
“In Partnership with our Clients”
Some interesting items….Tailor-made background with similar
concepts e.g. cash shortageToday's newspaper as background infoBank manager e-mails request for
updated cash-flow projectionOpportunism itemsMAP of town
Build
ing
the
Sim
ulat
ion
“In Partnership with our Clients”
CityReservoir
Excelsior
High
School
Jose’s
Deli
ChurchSquare
Old AgeHom e
CityHall
Offices
Supermarket
Offices
Off
ices
O ffices
Railw
ay
StationNew Residential
Development
Middle ClassGarage
Police
Hotel
Gar
age
Ambulance
Firestatio
n
Trade
SchoolTo San
Caves andDrawings 7 k
To MarbleQuarry 3 k
To SothuWar Sites 5 k
To Anglo BoerWar Sites
12 k
GeneralBusiness
Residential
SteakHouse
Hotel
Hotel
Nonnies
Home
IndustryMedical
Center a
nd
Private
Hospital
Primar
ySch
oolM
ain
Roa
d
Main Road
Discovery D
rive
All Saints Road
Sports
Fiel
dO
ffice
s
Shops
Shops
Spar
Bunkers Hill(Upper ClassResidential)
NursingCollege
NursesHome C
emet
ary
Costas
SeqouvilleHospital
Flats
LightIndustrial
Area
LightIndustrial
Area
To HeavyIndustrial
Area
To Coal Mine20 k
To SothuWar Sites 11 k
FlourMill
RailwayGoods
Yard
SquatterArea
To newPlatinumMine 10 k
CemeterySchool
M.P. Mpetu
Teachers
College
Um wasiTownship
Mixed Residential
Homes, Flats
Townhouses
Airp
ort
Refrigeration
Depot
Cheese
Factory
Abbatoir
Sizulu Way
Mbeki Avenue
Bus and
Taxi Rank
Jays
Liqu
or
Rep
ub
lic Aven
ue
Tourist
OfficeCluster
Homes
City Map: Seshegouville
School
Ver
gel
egen
Res
iden
tial
GolfCourse
New
Sh
op
pin
gC
ente
r
Tow
n H
ou
seD
evel
op
men
t
Meis
ie
Floris
t
Rainbow
Nursery
City P
ark
and S
portsAre
na
“In Partnership with our Clients”
The ScoringE-mails are basis of responsesCan assess 9 participants at the same
timeMail responses to the ObserversUse the BARS report formMail results back to administrator who
collates into a final report
Build
ing
the
Sim
ulat
ion
“In Partnership with our Clients”
Results & Lessons Learned Trial One = Each participant brings own
laptop Requires a server and a hub to relay messages Not all laptops had network cards Those who had, had different and incompatible
software Would require two hours of aligning settings if
software were the same Aborted this attempt
Resu
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nd L
esso
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“In Partnership with our Clients”
Results & Lessons LearnedTrial Two = Server with training room
Could mail to server but not to each other Register each participant on a free web
hosting Delays occurred of up to 30 minutes Stopped simulation after 5 hours Some participants found Background and
In-basket items too easy
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“In Partnership with our Clients”
Results & Lessons LearnedTrial three = Internet
Server delay time of up to one hour between 1st and second item
Some volunteers received no items Stopped simulation after two hours
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“In Partnership with our Clients”
Results & Lessons Learned Trial four = Intranet server
Email technology may not be familiar to delegates Typing speed limits the volume of behavior
generated Expert users of technology may be at an
advantage Responses ranged from ‘fun’ (PC expert) to
‘frustrating’ (casual PC user) I still need printouts!
Resu
lts a
nd L
esso
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“In Partnership with our Clients”
General Lessons Learned Difference between an e-mailed In-basket
and an interactive In-basket Executives could use their own secretaries Can observe from different locations Observer reports no problem to classify and
rate behavior Could change scoring per person to scoring
per item(s)
Resu
lts a
nd L
esso
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“In Partnership with our Clients”
General Lessons Learned Viable in virtual environment Cheaper than a traditional center:
No facilities costs No traveling costs or time Can assess for national companies on same
server across regions Possible help from others to be out-ruled
Can construct the simulation “virtually” if shared mind-set exists
Beware of computer potholes!
Resu
lts a
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esso
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“In Partnership with our Clients”
Project PlanGather information on future scenarios
and competenciesOne-week interaction to finalise
competencies and to build simulationFurther fine-tuning of simulation via e-
mailOne-day testing at a site
“In Partnership with our Clients”
Future Scenarios (cont.)
African Ubuntu Form (cont.)Governance rests with the communitySocialistic philosophyHigh employmentNegotiated time scaleShared value-based competitiveness
Defin
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