Fundamentals of Management 2

BY SUJITH BHASKAR RBY SUJITH BHASKAR R

Management ProcessManagement Process PlanningPlanning OrganizingOrganizing Leading Leading Controlling Controlling

Achieving the organization’s stated purpose

Planning Defining goals, establishing strategy

And developing sub plans to co-ordinate the activity

Organizing Determining what needs to be done,

how it will be done and who is to do it

Leading Directing and motivating

all involved parties and resolving conflicts

Controlling Monitoring activities to

ensure that they are accomplished as planned

Management Process Activities

Planning Planning Includes defining goals , Includes defining goals ,

establishing strategy ,and developing establishing strategy ,and developing plans to coordinate activities.plans to coordinate activities.

Organizing Organizing Includes determining what task Includes determining what task

are to be done, who is to do them , are to be done, who is to do them , how the tasks are to be grouped, how the tasks are to be grouped, who reports to whom , and where who reports to whom , and where decisions are to be made decisions are to be made

Leading Leading Includes motivating employees, Includes motivating employees,

directing the activities of directing the activities of others ,selecting the most effective others ,selecting the most effective communication channel, and communication channel, and resolving conflicts resolving conflicts

Controlling Controlling The process of monitoring The process of monitoring

performance ,comparing it with performance ,comparing it with goals, and correcting any significant goals, and correcting any significant deviations deviations

What are What are Management Management

Roles ?Roles ?

Mintzberg's Managerial Mintzberg's Managerial RolesRoles Interpersonal Interpersonal

RoleRole Figurehead Figurehead Leader Leader LiaisonLiaison

Informational Role Informational Role Monitor Monitor DisseminatorDisseminator SpokespersonSpokesperson

DC Business School DC Business School

Decisional RoleDecisional Role Entrepreneur Entrepreneur Disturbance Handler Disturbance Handler Resources allocatorResources allocator NegotiatorNegotiator

Skills and Competencies to Skills and Competencies to Successful Mangers Successful Mangers

PossessPossess Conceptual Conceptual Interpersonal Interpersonal Technical Technical Political Political

Conceptual Skills Conceptual Skills A mangers mental ability to A mangers mental ability to

coordinate all the organization's coordinate all the organization's interest and activities.interest and activities.

Interpersonal Skills Interpersonal Skills A manger’s ability to work with, A manger’s ability to work with,

understand ,mentor, and motivate understand ,mentor, and motivate others , both individually and in others , both individually and in groups.groups.

Technical Skills Technical Skills A manger’s ability to use the tools, A manger’s ability to use the tools,

procedures ,and techniques of a procedures ,and techniques of a specialized field .specialized field .

Political Skills Political Skills A managers ability to build a power A managers ability to build a power

base and establish the “right” base and establish the “right” connections.connections.

Specific Skills for Specific Skills for Mangers Mangers • Controlling the organization's Controlling the organization's

environment and its resources environment and its resources • Organizing and coordinating Organizing and coordinating • Handling information Handling information • Providing for growth and development Providing for growth and development • Motivating employees and handling Motivating employees and handling

conflicts conflicts • Strategic problem solving Strategic problem solving

StrategicStrategican integral part of a strategy or plan of an integral part of a strategy or plan of

actionaction

StrategyStrategy““Strategy is the direction and scope of Strategy is the direction and scope of

an organization over the long-term: an organization over the long-term: which achieves advantage for the which achieves advantage for the organization through its organization through its configuration of resources within a configuration of resources within a challenging environment, to meet challenging environment, to meet the needs of markets and to fulfill the needs of markets and to fulfill stakeholder expectations”stakeholder expectations”

Management CompetenciesManagement Competencies A cluster of related knowledge, A cluster of related knowledge,

skills, and attitudes related to skills, and attitudes related to effective managerial performances. effective managerial performances.

Management Charter Initiative for Management Charter Initiative for Middle ManagersMiddle Managers Initiate and implement change and Initiate and implement change and

improvement in services, products and improvement in services, products and systemssystems

Monitor, maintain, and improve service Monitor, maintain, and improve service and products delivery and products delivery

Monitor and control the use of Monitor and control the use of resources resources

Secure effective resources allocation Secure effective resources allocation for activities and projects for activities and projects

Recruit and select personnel Recruit and select personnel Develop teams, individuals and self Develop teams, individuals and self

to enhance performance to enhance performance Plan, allocate, and evaluate work Plan, allocate, and evaluate work

carried out by teams, individuals, carried out by teams, individuals, and self and self

Create, maintain, and enhance Create, maintain, and enhance effective working relationshipeffective working relationship

Seek, evaluate, and organize Seek, evaluate, and organize information for action information for action

Exchange information to solve Exchange information to solve problems and make decisions problems and make decisions

Management relate with Management relate with other discipline ?other discipline ?

Management does not exist in isolation Management does not exist in isolation Learning about individuals and their Learning about individuals and their

activities – Anthropology activities – Anthropology Understanding allocation and distribution Understanding allocation and distribution

of resources – Economics of resources – Economics Developing values and ethics – Philosophy Developing values and ethics – Philosophy Understanding behavior of individuals and Understanding behavior of individuals and

groups in a political settings – Political groups in a political settings – Political Science Science

Learning about individual behavior – Learning about individual behavior – Psychology Psychology

Understanding relationships among Understanding relationships among people – Sociology people – Sociology