Post on 11-Apr-2017
DWS Presentation
February 2, 2016
DWS Company Profile
About DWS • Originally Founded in 1983• Privately Held• Service Disabled Veteran Organization• Minority Owned Organization (NMSDC)• Providing Services in 35 countries within 5 Continents• 118 Internal Support Employees• 35 Internal Software support & developers• Manage over 2 Billion Dollars of temporary labor
Spend• Manage over 100 Million Square Feet of distribution Center Locations• Manage over 680 Temporary Staffing suppliers Globally• Manage over 100k Thousand Temporary Workers and 1099 Contractors
Areas of Expertise• Global Vendor Management Services• Global Managed Service Providers• Light Industrial Temporary Staffing• Payroll Solutions• Time Clock Solutions• MSP Consulting Services• VMS Implementation Consultation• 1099 Compliance Experts• Supporting Sub 100 Million Dollar
Spends• Light Industrial Category Experts
DWS Accomplishments
DWS Accomplishments & AwardsGoldman Sachs Champion Partner
AwardMorpho Trak Partner of the yearUnited Cerebral Palsy Community
Award 2010-20152014 Inc.Magazine 5000 fastest
growing company in AmericaRated top 5 Recruitment firms by
Crain's Business 10 years in a rowHays International MSP partner of
the year 2013
DWS is the fastest growing Managed Service Provider
in the United States!!!
DWS is nationally certified and recognized. We are the fastest growing MSP
in the United States today!
Company CertificationsSAS 70 CertifiedSSAE16 AuditASA Board Director (former)National Minority Supplier Diversity
Counsel Certificate (MBE)Department of Veteran Affairs (CVE)
Disabled Veteran Owned Business Certified (SDVO)
“The knowledge of all things is
possible.” ― Leonardo da
Vinci
DWS supports more than 150 Global Brands
How Do We Stack Up Against Our Competitors?
012345
Revenue Comparison
Distinctive Workforce Solutions
Proposed Master Vendor Program Solution and
Business Model
Our Business Model..Why we are so different and successful
Distinctive delivers a unique service. We work with global and local niche suppliers that provide valuable services within their core strengths. We leveragelocal suppliers that dominate their local region as well as their niche, while also leveraging global suppliers with extensive bandwidth. We provide staffing support in markets that lack supplier competency. We do not subscribe to the model that oneVOP model can competently service all geographical areas.
We provide the best Vendor Management Software the world has to offer today, ManageRight, and specialize in servicing companies in the light industrial temporaryStaffing category.
We are the number one MSP Service in our class!
We are nimble, innovative, accomplished and intimate with all of our partners
Distinctive Workforce Solutions
DWS Business Delivery Model
Efficient
Reduce Cost
Reduce Risk Proc
ess
Control
visibility
Compliant, Cost Controlled, Efficient, Measurable
Request •Efficient Requisitioning, measured performance
Approval •Provide visibility of potential spend
Supplier Acceptance •Measure supplier engagement time (SLA)
Resource Presented •Measure time to bid (SLA)
Compliance •Provide visibility of compliance
Award •Time to fill measurements (SLA)
Clock Population •Seamlessly entering resource in clock
Resource Arrival •Fill Rate measurement (SLA)
Time Entry •Accurate time management insuring cost control
Time approval •Insuring time entry accuracy
Invoicing •Consolidated, accurate, SAP File Interface
DWS Light Industrial Temporary Labor Business Delivery Model
DWS Proof of Concept
Efficiency •Process driven model leveraging technology insuring efficient delivery of service, measuring performance, developing SOP that support our clients•Timekeeping and invoicing simplicity and cost control
Savings •Leveraging our buying power to insure low rates for our clients and excellent contract terms•Identifying areas of cost savings opportunities
Compliance •Providing full transparency to our clients through our ManageRight tool•Insuring all suppliers meet insurance requirements, certifications, and onboarding compliance
Bandwidth •DWS provides incredible bandwidth to our customers, with over 680 participating suppliers that either have national presence or local niche presences. This allows our customers to expand talent availability and drive pricing down
DWS successfully manages more than 2 billion of temporary labor spend
Delivery Team ModelJean-Paul Renard
Overall Responsibility
Waldo RustrianProgram Manager
Jesus UgaldeProgram Director
Adam VergaraVMS Operations
Director SE
Ben MadsenVMS/MSP Vice
President
Brenna WaltonVMS Coordinator
Robert HedgeProgram Manager
RecruiterRecruitment Director
Karen VelazquezProgram Manager
Recruiter
Recruiter
Recruiter
Program Coordinator
Program Coordinator
Program Coordinator
Ralph Lauren Master Vendor RFP 2015
Business Rules• Divisions• Cost Codes• Approval Rules• Suppliers• Rate Card• Job Titles• Invoicing Rules
Application Development• User Interface• Requisition Creation• Software Interface • Invoice Design/Delivery• Interface Testing• Application Testing
Business Continuity• Identify Exec. Sponsor• Include Internal Stake holders• Communication Strategy• Internal Communication• External Communication• Supplier Contract(s)• Training Internal Users• Training Supplier Population
ManageRight Technology Implementation Structure Review
Cost Savings Opportunities
• Can we create an environment of mutual cost savings?
• Can we profit share our MSP fee?
• Can we as a team analyze our business and find creative ways to solve problems that create additional cost?
• Can we continue to have cost savings opportunity discussions?
•MSP Fee Sharing•Reduction of Margin•Tenure rate drops o Professional
Services
Hard Cost Savings Cost savings Opportunities
• Transportation issueo Can a shuttle service be cost effective by reducing absences and overall turnover• Machine Operator Labor Strategyo Cross training personnel, improving improving qualityo Addressing wage to insure RL is not training ground for temp population
Distinctive Workforce Solutions
Recruiting and CandidateAvailability Support
What are Benched Temps?
Bench Category 1 On call Paid Temporary Associates
Temps that are paid while at homewaiting to be called to work
Very High Cost1% of industrypractice
Bench Category 2Hired and Processed Temp Associates
Temps that have been processeddrug and background have been completed. Not paid before startof assignment. Pending start date
High Cost4% of industrypractice
Bench Category 3Screen and testedOnly. Entered in Data base
Temps have not been offeredan official position. No drug or background check has been conducted
Minimal Cost95% of industrypractice
Outcome of Benched Availability
Bench Category 1 On call Paid Temporary Associates
Temps that are paid while at homewaiting to be called to work
Very High Cost98% Available
Bench Category 2Hired and Processed Temp Associates
Temps that have been processeddrug and background have been completed. Not paid before startof assignment. Pending start date
High Cost70% Available
Bench Category 3Screen and testedOnly. Entered in Data base
Temps have not been offeredan official position. No drug or background check has been conducted
Minimal Cost20% Available
Distinctive’s Unique Approach to Retaining & Attracting Candidates
Sourcing Strategy• Community involvement • Marketing• Partnerships• Proprietary internal methodology
Retention • Company Culture• Leadership• Respect• Opportunity• Employee Recognition• Availability• Benefitso Healthcareo Paid Sick Timeo Short and Long term Disabilityo Financial Recognition Awards
Distinctive Workforce Solutions
DWS’s “Safety Starts
With Me Program”
Distinctive workers comp
experience mod is incredibly low!
Our number one priority is Safety!Distinctive’s “Safety Starts with ME” program
Training & Education
• Orientation• Safety Video• Forklift operations• Machine Safety• Communication • Stretching Exercises• Best Practices• Avoidance• On the job continual monitoring, coaching, teaching
DWS & RL Partnership
• Safety Committee Meetings• Onsite Certified Safety Expertso Karen Velazquezo Jesus Uglade• Mutual Advisement• Learning along side RL safety experts• Recognition program in achieving safety goals
Distinctive Workforce Solutions
ManageRight™Vendor Management Technology
Introduction
is a Cloud-Based (SaaS) Vendor Management and Workforce Management application. There is no software to Install. Our customers are global and range from small companiesWith a dew dozen contractors to large companies with thousandsof contractors and projects
International – ManageRight offers an international solution.In supporting multiple languages, including English, FrenchSpanish, Japanese, simplified Chinese and more coming! Additionally, ManageRight supports multiple currencies, suchas, the dollar, pound, yen, mark, and many more
Simple, Flexible and Scalable – ManageRight is flexible with configuration capabilities for multiple workflows. With custom coding, ManageRightsupports temporary labor, direct hire and SOW projects. Built on topa Web 2.0 platform with the latest technologies, security and a highly scalable environment that supports multi-tenancy for suppliersand separate, secure database for each customer
Create a Winning ManageRight Environment
No software to install and easy to implement, Cloud SaaS Application that is, Simple, Comprehensive, Reduce Temporary Staffing costs
Provide instant visibility of spend and temp workforce and 1099 Contractors
Over 1000 reports available with customized reporting capabilities
Mitigate Co-employment risk
Streamline spend Create one consolidate invoice Create single point of entry to track time and
interface with timekeeping systems such as Kronos
Global - Supports Multi Languages such as Spanish, French, Simple Chinese, Japanese, German
Data Management of critical documents Measure vendor performance Specializing in replacing current failing VMS programs
Why manage wrong, when you can ManageRight!
Secure Web Cloud Based Log-In Page
Over 1000 different financial reports
ManageRight’s Business Process Flow
Ralph Lauren Master Vendor RFP 2015
Distinctive Workforce Solutions
Light Industrial Timekeeping Technology ManageRight Peoplenet
The ManageRight Time Exchange™
ManageRight Time Exchange™Proprietary Software developed by Distinctive Engineers
in partnership with Peoplenet
• Special coded features only through MTE™• Seamless interface with SAP, LMS systems, SAP Success Factors• Exclusive MTE™ Accrual proprietary software
DWS Case studyClient Industry: Distribution Location: 4 Ontario, CA and 2 Stockton, CATemp Population: 1400 Ontario, CA, 1100 Stockton, CAYearly Temp Labor Spend: 35 Million Dollars
Previous Challenges• No visibility of temp labor• Invoicing inaccuracy and reconciliation • Limited reporting • Timekeeping• No control of temp labor spend• Compliance concerns• Average Markup to high• Limited supplier bandwidth• No order process• No performance measurements • Turnover uncontrollable
DWS Solution Deployed ManageRight, creating process, invoice accuracy, reporting and visibility of workforce Installed MTE (timekeeping clocks) to capture all time entries accurately Reduced margin by 3.5% Increased supplier bandwidth to meet labor needs Created ManageRight/Success factors (SAP) interface to reduce admin burden Created incentive programs, recognition programs to change culture Produced record of compliance Re-developed supplier contracts, reducing risk Dramatically reduced turnover
Why Distinctive?
• Distinctive continues to dominate the triad temp market• Our forecasted growth within the triad market is enormous• We are battle tested• Dependable & Reliable – We will work endlessly to insure your success• Flexible – Privately held allows us to be nimble, turn on a dime, work outside the box • Innovative – Our technologies continue to disrupt the industry like no other • Supplier Bandwidth and Loyalty– 98% supplier participation rate (Industry Avg. 58%)• Our wallet does not come before your success• We are the future• We Put People First – Our Company Culture is the key to our success
Thank You!February 2,
2016