Post on 16-Jan-2016
FPT Software
Internal use 1
Project NamePOST-MORTEM MEETING
Date: 10-03-2014Author:
Post mortem agenda
2
Project Overview1
Metric result vs. plan2
Causal Analysis3
Risk/Issue4
Lessons & Practices5
1. Project Overview
• Project scope & objectives SRS;Design;Coding;Unit Test;
Maintain Voice tools: VStarlite, VCM, ClipLibraryTool, Voice Monitor, Voice Health.
• Project Duration & Effort
# Items Actual Planned
1 Start Date 05-Aug-13 05-Aug-13
2 End Date 31-Dec-13
3 Duration 148 217
4 Effort 494 540.6
1. Project Overview
• Project organization
FSOFT
1. Project overview
• Deliverables & Milestones
• Schedule Achievement
No.
DeliverableCommitted
delivery dateActual
delivery dateDeviatio
n
1. Project Overview
• Achievements
2. Metric result vs. plan
# Metrics Unit Actual Project Target
Formula
QUALITY (Q)
1 Customer Satisfaction
Point 100 93 = Total point of customer survey pointNote: Max is 100, Min = 0
2 Leakage Wdef/MM 0 0.2 = No of Wdef Defects detected after delivery for acceptance test of a product/Product size
3 Process compliance rate
% 92 95 = SUMPRODUCT(checked items,assessment results)/SUM(checked items). Note: only include checked items with assessment results = 0, 50, 100.
COST (C)
4 Effort Efficiency % 98.04 95 = (Billable effort/Calendar effort)*100%
5 Correction Cost % 7 4 = (Effort Usage on Technical Rework/Total Effort Usage)*100%where- Effort Usage on Technical rework is effort spent on "Engineering processes" with Type = Correct- Engineering processes are: Requirement, Design, Coding, Deployment, Customer Support, Testing
DELIVERY (D)
6 Timeliness % 100 100 = (No of deliverable delivered on time/ Total # of deliverables delivered)*100%
Note: Just count for the formal deliverables which are committed in Delivery Schedule in WO
3. Causal Analysis
4. Risk/Issue
9
No Description Mitigation Action Contingency Action
1
2
No Description Category Solution
• Risk
• Issue
5. Lessons & Practices
<Discuss/brainstorm to identify what has been learned about project approach, structure, communication, technical and other aspects of the project by answering the following questions for each aspect:
+ What went right (practices)
+ What went wrong (lessons), and How it could be made better the next time
+ Identify areas for improving project performance, customer satisfaction, and quality.>
• Lessons• Practices
THANK YOU
Question and Answer
12