Foundations for a Successful Business

10 Characteristics shared by successful restorationcompanies

Phillip Rosebrook, CRBusiness Mentors

"Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.”~ Sun Tzu

“Your business is your fault – good or bad.” ~ Larry Janesky

Foundations"If you have built castles in the air, your work need not be lost; that is where they should be. Now put the foundations under them.”

~ Henry David Thoreau

Every moment of every day, you succeed at creating the reality in which you live. Choose now to use that power in a positive, meaningful, fulfilling way.

~ Ralph Marston

Quantum Restoration

Measuring Success?Employees

Equipment

Building Size

Volume

SuccessYour Thoughts…"Learn to enjoy every minute of your life. Be happy

now. Don't wait for something outside of yourself to make you happy in the future. Think how really precious is the time you have to spend, whether it's at work or with your family. Every minute should be enjoyed and savored.”~ Earl Nightingale 1921-1989, Radio Announcer, Author and Speaker

Having a choiceA resource for you and stakeholders

Blueprint for Success

Cash

Exceptional Service

Leadership

Proactive Marketing

ProfitQuality

Proactive Planning

Timely measuremen

t

Continuous Improvement

Happy Employees

Rules Balance Strategic Planning Team Commit to action Vision and Passion Communication

Focus on Service"The people who receive the most are the ones who give the most. This is true of individuals, but also for businesses. If the focus is on how can we give the absolute best service, then the profits will follow. If a company is only focused on profits, they miss the big picture and will always be scurrying for business instead of having clients chasing them."

~ Susan Bagyura Author The Visionary Leader: How To Inspire Success From The Top Down

Exceptional ServiceTraining OrientationReinforcementCompany cultureCommunication systems Intolerance for poor service

Service Steps Identify training

resources Measure results Reinforcement Celebration Communication

Profit

Long term success is the result of ethical profits

Profits are the result of achieved strategy

ProfitImprove Gross profit

BudgetWork mixClients

Managing slippageBudgeting

Controlled discretionary Managing your planCompensation plans

Happy EmployeesPeople don’t get burned out in their jobs, they get burned out by the atmosphere in which they have to work. Leadership is about creating the right atmosphere.

Discretionary effort Teamwork Synergy

Developing Your TeamRecognition & appreciationTimely performance feedbackEducation OpportunitiesUnderstanding company vision & goalsFair compensation

Creating Happy Employees

Life opportunitiesFamily atmosphereHave Fun BelongingPart of company that is a good citizenListened toHigh performance standards

Quality Work Culture of exceeding

expectations Timely work completion Would you allow in your

home? Inspect frequently Different clients, different

expectations

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Proactive Marketing“Revenue solves a lot of problems”To prevent peaks and valley’s market when

you are busyPlan, reward, celebrateTeam approachGoal drivenResults focused

Timely MeasurementsMonthly financialsJob costingSales trackingCash Customer serviceProject tracking

Proactive PlanGoalsCapital BudgetStrategic planMarketing planPersonnel planTraining SWOT

Cash Strong cash flow is a result of

good business practices All other components of the

success model need to support cash flow

Profits do not equal cash Your company future rests in

your ability to generate cash

Impacting CashTurns on receivable less than 50 daysTie incentive to collection Incentive for admin staffFinancing to cover floatDeposits and progress paymentsTimely invoicingCash projectionsProactive purchasing

Foundation Building "Small deeds done are better than great deeds planned.”

~ Peter Marshall 1902-1949, Clergyman

Business retreatGet your numbers in orderBalanced growthSkill developmentTeam involvementAccountabilityInternal communication

Vision"The most pathetic person in the world is someone who has sight, but has no vision." ~ Helen Keller

What do you want to be when you grow up?People want to be a part of something bigger

than their own position Overcome self limitations and comfort zonesBalance and foundation – then grow!

Priorities"Life is too short to waste. Dreams are fulfilled only through action, not through endless planning to take action.”

~ David J. Schwartz Trainer and Author

What are you working forManaging riskProvide opportunity

A Dynamic ApproachBusiness world is changingRestoration is acceleratingYou need quarterly assessments of your plan

and annual strategyDon’t be afraid to implement – but quick to

assess and adjust if necessary

Questions? Presentation available at www.businessmentors.net

www.businessmentors.net

Phillip@businessmentors.net