HealthLINK@HopkinsHealthLINK@Hopkins

For Providers

Presented by: 04/19/23Presented by: Johns Hopkins HealthCare LLC Operations Training & Development

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Welcome to HealthLink@Hopkins

• Helps Healthcare providers save time, reduce costs and improve patient satisfaction

• Ensures secure online transactions and maintaining the confidentiality of patient’s medical information.

• Provides fast, accurate, efficient services 24 hours a day, 7 days a week

• A FREE service

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Registering for HealthLINK@Hopkins

To access HealthLINK@Hopkins go to www.jhhc.com

First time users will click on the “need to register” link

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Office Management Menu - Eligibility

Eligibility provides the current eligibility, COB and benefit information. The Schedule of Benefits (SOB) is accessed via the Benefits Document link.

By pressing Select at the bottom of the page, the member will be added to the Current Patient list.

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Office Management Menu - Claims

Claims allows the provider to check claim status, view Remittance Advice and Add Claims. Select Detail to view the claim information.

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Office Management Menu – Remittance Advice

Remittance Advice can be searched by provider, member, claim number or check date.

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Office Management Menu – Add Claim

To add a claim select the Add Claim tab and select member. Once member is selected the Professional Services screen will appear. All fields with a blue bullet are required fields.

Select Add Services to enter CPT codes.

*At this time providers can only submit outpatient OT, PT, ST and Office Visits.*

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Office Management Menu – Referrals/Auths

Providers can review and submit outpatient Referral/Authorization request.

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Office Management Menu – Referrals/Auths Continued

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Reports Member Roster & Provider Reports

Users can print and generate a Member Roster or Provider Reports

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System Administration

Systems Administration allows you to view the roles for office staff and add additional users.