Post on 11-Jul-2020
For
per
sona
l use
onl
y
2
For
per
sona
l use
onl
y
For
per
sona
l use
onl
y
For
per
sona
l use
onl
y
5
For
per
sona
l use
onl
y
6
For
per
sona
l use
onl
y
For
per
sona
l use
onl
y
For
per
sona
l use
onl
y
For
per
sona
l use
onl
y
For
per
sona
l use
onl
y
11
For
per
sona
l use
onl
y
•
•
•
•
For
per
sona
l use
onl
y
For
per
sona
l use
onl
y
14
•
•
•
•
•
•
For
per
sona
l use
onl
y
•
•
•
•
•
•
•
•
•
For
per
sona
l use
onl
y
LifeTelco &
EntertainmentMoneyHome Loans
General Insurance
Health Energy
For
per
sona
l use
onl
y
25
30
35
40
45
50
55
60
H1 FY15 H1 FY16 H1 FY17
46
59
iSelect NPS Trend
iSelect Health only
For
per
sona
l use
onl
y
19
•
•
•
•
•
For
per
sona
l use
onl
y
20
Proprietary iConnect platform leveraging our big data
•
•
For
per
sona
l use
onl
y
21
iConnect Platform
+
Customer Engagement Platform
Personalisation Single View of Customer
+
For
per
sona
l use
onl
y
For
per
sona
l use
onl
y
23
For
per
sona
l use
onl
y
24
For
per
sona
l use
onl
y
99.0
101.6103.7
101.7
32.031.2
10.0
29.429.1
12.0
FY14 FY15 FY16 HY17
For
per
sona
l use
onl
y
For
per
sona
l use
onl
y