PETS AT WORK AT NESTLÉ HEAD OFFICES

IN THE UK

FM Inspired Conference, Sopwell House, Hertfordshire

25th April, 2016

AGENDA…

• How it all started

• How we became a dog friendly

office

• How does it feel ? A live testimonial

from Sarah Russell and Brook.

• Q&A

PETS AT WORK IS NOW A BENEFIT AVAILABLE TO ALL NESTLÉ EMPLOYEES - BUT IT DIDN’T HAPPEN OVERNIGHT…

• 2003: Nestlé Purina allowed dogs in the office;

• 2009: Nestlé PURINA moved into Nestlé HQ;

• 2012: Nestlé HQ moved into new office (Gatwick, open plan)

The practice became more structuredHigher awareness

THE MOVE TO CITY PLACE PROMOTED GREATER VISIBILITY OF DOGS IN THE OFFICE

• The closer contact with dogs in the office was greatly appreciated;

• Our Nestlé colleagues demonstrated appetite for a Pets at Work experience and…

IT GENERATED THE FIRST NESTLÉ PURINA DOG MONTH

THE FIRST ‘NESTLÉ DOGS AT WORK’ EXPERIENCE WAS A RESOUNDING SUCCESS…

• 24 Dogs

• 10 Dog Friendly Buddies

• 200+ Employee Participants

• 94% of respondents who took part in the

event rated it as ‘Excellent’ or ‘Good’

THE VAST MAJORITY OF EMPLOYEES WERE READY TO EMBRACE A PETS AT WORK POLICY EXTENSION

Adverse opinions represented 13.3% of respondents (31), with 2 individuals reporting an allergy to dogs

• 83.3% of respondents to a survey would be in support of a policy extension and acknowledged the benefits of pets at work

A MULTIFUNCTIONAL TEAM HAS BEEN COLLABORATING TO DELIVER THE ROADMAP AT CITY PLACE

Dog Friendly Buddies + First Aid Wardens PetCare Team (Consumer Services)

Dog Behaviour Assessments

Occupational Health + HR

Behaviourist Consultants

Pets @ Work Policy Review Legal Team + Vets

Office Signage, Cleaning and Maintenance

Internal and External Communications Communications Teams

Concerns follow up and management

Facilities Teams

THE AMBITION WAS TO CREATE A BEST IN CLASS DOG FRIENDLY WORKPLACE CONSIDERING…

• Employee Wellness and Wellbeing;

• Infrastructure;

• Processes;• Regulatory requirements;

• ConcernsBritish Society of Allergy and Clinical Immunology

AND WE PROUDLY ANNOUNCED…

A team of peers, experts and dogs available to guide our colleagues through the journey of the extension

MATERIALS AND COMMUNICATIONS CHANNELS WERE CREATED TO SUPPORT THE INITIATIVE

• Desk drop of leaflet • Internal social platform (Chatter Group) and email address (

PetsatWork@purina.nestle.com)• FAQS• Infographic

A BESPOKE PROCESS WAS DESIGNED TO ASSESS ‘CANDIDATES’ : THE PASSPAWT SCHEME

• Inspired by Kennel Club’s Good Citizenship Awards;

• Designed by Dog Behaviourists from COAPE*:• Standard Routine• Dog Behaviour / Socialisation• Health and safety

* Centre of Applied Pet Ethology

AND NEW ‘FOUR-LEGGED COLLEAGUES’ ARE CONSTANTLY GOING THROUGHT IT

• The call to action is…

• And 61 dogs already have their Passpawt!

THE LAST ‘GRADUATION OF CITY PLACE DOGS’ WAS CELEBRATED IN NOVEMBER 2015

CITY PLACE IS PROUD TO BE DOG-FRIENDLY

• New signage;

• Dog free / dog friendly areas;

• Pet Etiquette.

• Visitor booking system / visitor registration form;

Emotional role / Reassurance

RESPECT AND RESPONSIBILITY ARE THE PRINCIPLES UNDERPINING PRIDE

THE ATMOSPHERE IS REPORTED AS UPLIFTING AND INSPIRING… SO…WHY NOT?

LET’S HEAR FROM SARAH RUSSELL AND BROOK …

Any Questions?

Thank you!