Fiona Michel - Understanding the Capabilities You Need to Future-proof the Success of Your...

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26/3/2014 MELBOURNE | 1/4/2014 WELLINGTON

THE INAUGURAL STRATEGIC WORKFORCE PLANNING CONFERENCE 2014

Fiona Michel

Head of Culture & Capability

Understanding the capabilities you need to

future-proof the success of your organisation Track 1 | Futuring

Store Locations Nationally

BNZ’ers

BNZ Partners Centres

BNZ People Leaders

Small Business

Customers

Medium Enterprise Customers

00 | Agenda

1. Assessing the predictable surprises

2. Conditions for future success

3. The missing competencies

4. Questions

01 | Assessing the Predictable Surprises

01 | Assessing the Predictable Surprises

Virtual Knowledge

Complex Comms

Billions Connected

Moore’s Law

Online Cloud

Cognitive Assistants

Robotisation

Social Media

TECHNOLOGY Chindian Talent

24/7 World

State Regulation

Education in Chindia

Migration

Emerging Markets

Microentrepreneurs

Frugal Innovation

GLOBALISATION

Falling Pensions

Generation Y

Under-classes

Longer Lives

DEMOGRAPHY

Rural to Urban

Work-Life

Bubbles & Crashes

Declining Happiness

Senior Women

Reflexivity

Declining Trust

Familial Fracturing

SOCIETY

Energy Prices

Sustainability

Carbon Economy

Global Catastrophes

RESOURCES

02 | Conditions for future success

02 | Conditions for future success

02 | Conditions for future success

• Emotional Intelligence

• Levels of Adult Development

• Releasing the Immunity to Change

03 | The missing competencies

• Non-traditional employment models

• Intrinsic motivation

• Valuing the naïve eye

• Collaboration – government, competitors, academia

03 | The missing competencies

Core

Workforce

Freelance

Contractors

Flex

Workers

• Scan the horizon(s)

• Be paranoid

• Differentiate

• Challenge, test and learn

• Best practice is second-prize

04 | Questions

05 | Questions

Fiona Michel Head of Culture & Capability