Finding the Best Courier Company in India

eCommerce Software for Indian SME’s

With more than 10,000 courier companies in India, it becomes really difficult to choose which one is the best match for your eCommerce store. Here we list down few major points which will help you define the ground rules before you tie up with a courier company.

Millions of people have already discovered the advantages of an online store. It has lead to congestion in the digital realm and tighter competition amongst online sellers. With the mounting number of businesses that are going online, it is vital to work with an exceptional courier company. If you are an online retailer, make it a point to be on time all the time with the assistance of a courier company. Not only will they improve business efficiency, they can also augment your company’s reputation.

Courier companies are acquiring new features that can accommodate the growing demands of online businesses. If you want to thrive in the digital world, it is essential to find the best courier company in India. This will require research and some brainstorming. But once you’ve found the right courier services out there, your transactions will be a lot easier. Nowadays, urgent delivery is a must. Online sellers and even those that are selling through brick and mortar stores want to deliver products instantaneously in order to please customers.

Although some customers prefer “just on time” deliveries as long as the products are in sound condition, there are times when urgent delivery is needed. In some instances, online retailers will scuttle to send something straight away. Urgent situations are unpredictable and inevitable so it is best to establish a bond with a good courier company. This can be an off-putting task but is certainly necessary. Here are some points to ponder upon when searching for the best courier company in India to work with:

1. Check their track record.

Numerous courier companies might be reachable with a single phone call but keep in mind that they are not all the same. Devote some time in going through the track records of each potential company. Narrow down the options by verifying if they also provide urgent deliveries. One thing that an online retailer should not be bothered about is not having a courier service to lean on during urgent situations. Opt for a company that can pick up and deliver your products on a 24/7 plan. Some customers may request for quicker deliveries (even on weekends) and with 24/7 courier service, you should not miss a sale. It will helpful to read the reviews of other clients before making a decision. Discern if the courier company is capable of delivering on time and handling cargos correctly. If a company has too many bad reviews, you should hesitate to employ them. Keep in mind that finding the best courier company in India is highly vital in securing the survival of your online business. Also, they must report if the packages were delivered or not and must respond to promptly to your queries.

2. Check the rates.

The freight charges must provide sufficient profit margin for you. It is essential to check the rates of services before actually making business with a certain courier company. Freight costs are determined by several circumstances and are regulated by the government and international organizations. Hence, you will notice that big courier companies only have slight variations when it comes to freight charges. Do not presume that high-priced services are always exceptional and cheaper services are not good at all. You have to investigate the track record of the courier company so you can come up with sound choice. As much as you want to create more revenues, don’t go for low-cost services that do not guarantee on-time deliveries and proper handling of the cargos. But it is also important to know that there are several factors that can influence the cost of transport.

3.Check the payment methods that they accept.

It is suggested to consider a courier company that accepts credit cards and debit cards. This will help you save time and energy and focus on income generating aspects of the business. Being able to pay for courier services using your computer or mobile phone can be an advantage in this industry. Fortunately, most courier companies accept these kinds of payments today.

4. Read the terms and conditions.

Invest time on reading the terms and conditions of the company and make sure that every word is understood. You would not want to get into a complicated situation for neglecting a particular detail. As a responsible business owner, you must never sign up for anything that is unclear to you. Working with a good courier company is a plus for your business. You can catch up with the soaring orders while attracting more customers. There is no need to call various courier services and set new accounts if you have an established bond with a certain courier company. The e-commerce domain is highly cut-throat and speed is essential to thrive. Many customers will want to receive the products that they ordered in no time and a courier company can help you make this happen. Late deliveries can make customers feel nervous and hesitant on making another transaction with you. Prevent this from happening by working with a reputable courier company.

Finding the best courier company in India can be challenging for there are lots of competent candidates out there. But by following the guidelines mentioned above, this task should not be too daunting. Once you find the right one, you will be discarding a huge workload and gain lead. Just remember that to check their track record in the business, freight rates and methods of payment. You should also scrutinize their insurance policies for things may not always flow according to plan. Cargos can get lost due to certain circumstances and they must be able to provide a safety net to fall on. If you are shipping products to other countries, it is critical to ensure that the courier company is very much capable of international deliveries. Additionally, you must be straight forward with the courier company about what you expect from them. If there are hazy details, do not waver to ask questions.

One such tool which lets you tie up with best courier companies in India and helps you automate your shipping is Shiprocket.

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