Post on 16-Jul-2015
A post-mortem of a failed healthcare tech startup
Jeff Novich
Failcon Atlanta 2014
About me
Hackathons
Startups
Recent Employment School
Medical School Graduation 1975
Dr. Novich
1,200 patients
200+ phone calls a day
3 assistants
Declining Net
50 phone calls a day
0 assistants
Increased Net
50% same day visits
Then Now
I’m spoiled.
“”
I took to it right away and I absolutely love it.
“ ”
40 investors
No.
1. Business > Product
2. The “Black Box”
2. The “Black Box”
2. The “Black Box”
2. The “Black Box”
3. Don’t build for outliers
4. Doctors are tech laggards
5. Understand user acquisition
6. Patient portals are commoditized
7. Do your homework
8. No CTO
9. Losing the passion.
This is what failure looks like.