Post on 16-Jan-2017
Facebook for Business
Facebook Usernames, Links and Codes
900 million people
Not just chatting with friends and family
Getting in touch with businesses
Over one billion messages are sent between people and businesses
Messenger every month.
Messaging a business
Fast and convenient way for people to get in touch with questions about products and services appointments customer service questions and more. It allows businesses to build personal connections with the people who are interested in them.
How To Turn on messaging (when you're ready)
Messaging is a feature that page admins can turn on and off for their page once enabled people will expect you to respond, only when you can commit to responding to messages
You'll need to be an admin to turn messaging on or off for your Page.
If you are an admin:
1. Select the business page you wish to activate messenger for.
How to add Messenger via Mobile
2. Click More
How to add Messenger via Mobile
3. Select Edit settings
How to add Messenger via Mobile
How to add Messenger via Mobile4. Click General
5. Under Messages, select ON
How to add Messenger via Mobile
Click Settings at the top of your Page
How to turn on Messenger via your laptop
Click Settings at the top of your Page
How to turn on Messenger via your laptop
How to turn on Messenger via your laptop
Click Messages
Click to check or uncheck the box nextClick Save Changes
Usernames help people find your business
Easier for people to identify and contact with businesses Facebook have started to introduce page usernames.
Each Page has a unique username that can be set and edited.
Soon, your username will show up directly on your page underneath your Page title with an @ symbol before it.
Usernames help people find your business
Pages that already have a vanity URL
Unique URLs such as facebook.com/JaspersMarket already have a username because a Page’s username (@JaspersMarket) and vanity URL are the same.
Each username is unique
Helps people identify your exact business, even if you have a relatively common name.
Pages that already have a vanity URL
Claim your vanity URL
Once your Page has reached 25 “likes” you are able to claim your own unique Facebook URL.
For example:
http://www.facebook.com/CSDigitalMarketing
Once logged into Facebook follow these simple steps:
1. Go to www.facebook.com/username on laptop or PC2. Select “Select a Username” for your page3. This brings up a drop down menu, select the page you want to create the
username for.4. If your page has the needed 25 fans it will bring up a box .5. Enter your desired username and click on “check availability”
If it’s available, you will be shown some final terms – if you are happy with your choice click “confirm” or select “cancel” to try another one.
Claim your vanity URL
Now you can send out your new Facebook URL – www.facebook.com/YourBusinessName
Your username should be 1. Straight forward. 2. Easy to remember.
Vanity URL
Businesses can use to make it fast and easy for people to start a message thread with them.
Messenger Links use a Page’s username to create a short and memorable link (m.me/username) when clicked opens a conversation with your business in Messenger.
Messenger Links and Messenger Codes
How to find yours
Make sure you have claimed your Vanity URL
1. Open your business page.2. Hover over the Message tab, a drop-down link will appear.3. Click Copy Messenger Link4. Your unique link is now copied to your clip board.
http://m.me/CSDigitalMarketing
How to find yours
m.me/CSDigitalMarketing
Share this code On your contact page of your websiteOn emails under your signature Mak it easy for people to contact you
How to find yours
Once the link is clicked it will take the person directly to this messenger page
To access this link via Facebook Pages App on your mobile
Open the page
Click on the three dots at the bottom right of the screen for the Page Settings.
Select, Share link to Messenger Page; it will give you the option to share it or copy it.
Ensure you have the Facebook App Downloaded
Open the page, click on the three dots at the bottom right of the screen for the Page Settings.
To access this link via Facebook Pages App on your mobile
If someone were to click or paste the link into their browser it will take them directly to your messenger page.
To access this link via Facebook Pages App on your mobile
Select share link to Messenger Page. It will give you the option to share it or copy it.
To find your personal Messenger URL
Click Messenger in your Facebook Personal page
Select ME in the bottom right corner
Or
In the Messenger app Select Me
To find your personal Messenger URL
You can use these links both online and offline to ensure that customers can communicate with you privately through your page’s messages
Messenger Codes They are unique codes that people can scan in Messenger using the camera in their phones.
This opens a messaging thread with your business.
Get your Messenger CodeOpen your Facebook page on your Laptop/PC
Select your business page’s message inbox.
At the bottom of the screen towards the left, select the Icon
Get your Messenger CodeWhen you click on the icon, a screen appears that displays a messenger code, the option to download it in 3 various sizes.
Share your Messenger Code
To alert fans that they can scan the code and message you anytime, you can share your messenger code on your page in posts.
Share your Messenger Code
Messenger codes can be used offline.
• Business cards• Store signage• Brochures• Product packaging
You can easily and effectively add your messenger code anywhere you would want your customers to have the option to connect with you via private message through Facebook
Messenger code for your personal profile
Open your Messenger app
Tap on ME on bottom right.
There you’ll see your personal profile messenger code.
Messenger code for your personal profile
Tap the centre of the code to access the icon
Messenger code for your personal profile
Tap the centre of the code to access the icon
Tap again to save & share it.
Messenger code for your personal profile
Tip the centre of the code to access the icon
Tip again to save & share it.
Tip at the top right of the screen to save to photos or share.
How Messenger Codes work
1. Open Messenger App.2. Click People tab at the bottom
of the screen.3. Select the top Scan Code4. You can now scan new codes
How Messenger Codes work
You can now scan new codes
To access save codes previously scanned and saved simply click on the photo library icon in the bottom left of the screen.
facebook.com/CSDigitalMarketing/m.me/CSDigitalMarketing
@CSpollen
Thank You
www.csdigitalmarketing.ie