Facebook and Twitter for Business Course Notes USYD

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Transcript of Facebook and Twitter for Business Course Notes USYD

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Facebook

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New Page

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Add Friend. Mutual Friends

Newsfeed - FBO - Edgerank

Advertising

Like Biz Page Personal Profile3

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TimeLineCover Photo

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CreatedPlaces/Maps

https://www.facebook.com/page_guidelines.php

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Size of Image URL - choose carefully!

What’s in it for “me”

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Sandbox or Test Page

https://www.facebook.com/CheatSheetSizesDimensions

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https://www.facebook.com/help/?faq=276329115767498 Cover Photo

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Edit Page - Manage Permissions

Ads

Reply inbox

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Exercises 1. Change email Notices 2. Unpublish Page 3. Change Category 4. Profile Pic? 5. Featured Personal Profile 6. Invite Email CSV 7. Managers and Admin 8. Apps - like pinterest 9. Mobile - SECRET!! 10. Analytics 11. Help

https://www.facebook.com/pages/edit/?id=123456789

Edit Page - Manage Permissions

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https://www.facebook.com/PAGENAME?sk=page_insights

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Create Ad

https://www.facebook.com/advertising

Ad Analytics

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Choose: Cairns

Women 18-40

Expecting, Newlywed

Marketing Intelligence

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Choose Your Audience

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https://www.facebook.com/help?page=195623423828629 Ads FAQ Help

http://ads.ak.facebook.com/ads/FacebookAds/Getting_Started_Guide.pdf Facebook PDF Manual

Have a group of ads draw from a campaign “bucket”

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Full Report

Export Weekly

Schedule

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if THIS then THAT if

THIS: original source content e.g. a blog changesthen

THAT: post to my Facebook Page

Consider: https://ifttt.com/recipes/10336

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Twitter

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http://Twitter.com If you haven’t signed up already, please sign up

Timeline = Newsfeed

Following = “Likes”

Tweets = Status Updates 140 char

Trend: Repetition of keyword

HOME = FB Newsfeed

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Interactions =FB Notifications

CONNECT = FB Wall/Timeline

@name - link to profile #word - link to search

RT - Retweet (FB like or share )

Arrow Over = Expand, Reply, RT, Fave

@SilkCharm NOT

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Lists

Add Members

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Streams

Status Updates

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http://klout.com/#/friends

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https://bitly.com/ add a PLUS sign e.g. https://bitly.com/FrankenW+

Twitter Measurement

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Facebook • Use the computer to set up a Facebook Business Page • Discover how to use Facebook marketing intelligence to find your

customers • Practice creating Facebook Ads with tips and tricks to engage • Establish Business vs Personal Facebook settings and manage Admins • Learn how to automate content and use tools to save time • Investigate building audiences on Facebook Business Page • How to Measure success through analytics tools

FACEBOOK

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TWITTER

Twitter • Learn how to set up Twitter for Business • Find and follow customer communities • Learn how to create content for Twitter • Establish Business vs Personal voice on Twitter • Discover how to automate following and content on

Twitter • How to Measure success through analytics tools • Investigate sponsored tweets and verified accounts

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CREATE YOUR OWN

https://www.facebook.com/pages30

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Image Size 100 x 72 px

Enter Your Website or http://laurelpapworth.com

Destination: Internal (pages) vs External (websites)

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Preview Ad

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FacebookREVIEW Business Pages!1. COVER PHOTO: use a description for the cover photo and rotate the information and where it links to in the description. !2. PROFILE Image - shows up on customers’ timelines!3. TIMELINE: Consider using the timeline like CocaCola telling the brand history back to the 1800’s.!4. ABOUT: What’s in it for ME? Not how good the company is. Provide value & convert.!5. TABS and APPS Four main tabs and another 8 underneath. Like or Share an update!6. STATUS UPDATE: schedule, Pin and Double width. !7. ANALYTICs: Likes and popular location/month Insights.!8. ADVERTISING: Boost Post, sidebar ads.!Exercise. What are your favourite Facebook Pages? What do you like about them? !• https://www.facebook.com/rihanna!• https://www.facebook.com/Telstra!TAB APPS !1. Featured Product/Service!2. Blog RSS!3. Add a competition app that indemnifies Facebook & collects email address (from FB login)!4. Store app!5. Mailchimp email newsletter app!6. Booking app WECO Booking app https://www.facebook.com/wecosyd/app_513281068684929!7. Telstra LiveChat app LiveChat app http://www.livechatinc.com/