Evolution of UX Oracle Applications

Hakan Biroglu March 18, 2014

Agenda

•  Introducing Profource

•  UX Oracle Applications •  EBS

•  PeopleSoft

•  (R)Evolution UX Oracle Applications

•  UX Fusion Applications •  Simplified UI

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Profource

and Hakan Biroglu

Profource

•  Founded in 2002

•  Oracle Applications •  Implementation

•  Financial & management accounting

•  Full BPO

•  We run •  EBS

•  Fusion HCM & FIN

•  Fusion CRM (Cloud)

•  SOA Suite

•  Webcenter Imaging

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Hakan Biroglu

•  15 years Oracle Apps Techie •  EBS

•  PeopleSoft

•  Fusion Apps

•  5 years Oracle Apps end-user

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UX Oracle Apps

UX is about People

User Experience

=

People Emotions

If there is one thing IT (techies) are not good at, it’s dealing with

people and (their) emotions …

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UX design is like chess

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What could be your next move? •  Anticipate

•  Incorporate

•  UX is part of the design fase

•  What about ERP?

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Recognizable?

Receive mail or form

Navigate to page(s)

lookup data

Navigate to other page

to enter data

Navigate to other page to submit process

Navigate to page to see

result

Result: Not a happy user, not an efficient process From a functional point of view everything works fine

Traditional Oracle Apps

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•  UX was never a discussion

•  Focus on functionality, integration, extension

•  Applications were mainly build for registration

•  Applications were mainly build for back office users

•  Applications are data driven

•  Applications are build bottom-up

So why a lecture on Apps UX?

•  Who are my users? •  Back office

•  Employees

•  Managers

•  Customers

•  Experience is bound to expectations •  Expectations revert from the way we are used to work with

other “tools”

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So what tools do we use?

•  Managers •  Excel

•  BI

•  Mail

•  Portals

•  Employees •  Mobile Apps (at lease with a same look and feel)

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What differs these users?

•  Simplicity

•  Intuitive

•  Availability

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(R)Evolution in UX

PeopleSoft HCM 9.2 Executive Summary

PeopleSoft HCM focus on Simplicity, Productivity, and Lower Total Cost of Ownership, by delivering simple, streamlined business processes with embedded information. Employees can complete their transactions quickly, access the information they need without interrupting their transactions, and can complete their tasks without requiring assistance. Managers are alerted to the tasks that need their attention and can complete those tasks efficiently, allowing them to be more productive.

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That sounds like UX

Revolution in current applications

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•  One-way traffic changed to two-way

•  Application is now telling us what needs to be done: •  Dashboards

•  Notifications

•  Embedded analytics and drilldown

•  Contextual data

•  Related actions

•  Minimize use of menu/navigator

•  Global search

Example: Manager Dashboards

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Not just for viewing

Start of process

Dashboards

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Not just for viewing

Start of process

Embedded analytics

Dashboards

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Detailed view of data

Not just for viewing

Start of process

SES: That looks like Google …

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No, it is not Google

And yet it is ...

SES: That looks like Google …

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Search your enterprise data based in keywords

Not just for viewing

Start of process

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Guided Process

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Mobile EBS

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Mobile PeopleSoft

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UX Fusion Applications

Fusion Applications UX

•  Rich UI

•  Dashboards

•  Task driven

•  User is guided through a flow

•  Embedded and predictive analytics

•  Personalization & Tailoring

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From this …

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From this …

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To this …

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To this …

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Stay in context

Not leaving the page

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Or even better, to this …

Or even more better Time entry (Release 8)

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Simplified UI: Is it just for Fusion Applications? PeopleSoft Campus Solutions

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Questions

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?